A Hoarding Alliance local resource guide

Hoarding support in New City, New York.

You can ask for help with just one part of your home. That might be reaching an exit, making room for a repair, or finding a way to cook. If you’re helping someone else, ask what would make their day easier and which items they want left alone.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Start with the help you need first

If a notice, utility bill, or court date has a deadline, keep the paperwork and tell the person helping you when it’s due. If there’s no immediate danger, a conversation or virtual group can be a first step without a home visit.

Ask how a first group works or how to support someone close to you. You can have a conversation without sharing photos or agreeing to a home visit.

Role: nonprofit front door for hoarding support and virtual groups; geography: ask about joining online from New City or elsewhere in Rockland County; cost/eligibility: confirm group fit, registration, and any fees; funded local in-home help is not assumed; emergency limit: not therapy or emergency response.

For immediate danger

For an active fire, immediate danger, or a medical emergency, get to safety if you can and call 911. Give the address and tell the dispatcher if an exit is blocked or someone needs help leaving.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: separate private-pay hoarding support and family guidance; geography: ask about virtual options and whether in-person services reach your address; cost/eligibility: private-pay; ask what the quote covers and whether there are travel fees; emergency limit: not therapy, hazardous-material removal, or emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

The Peer Tree

Ask if the first visit can focus on one task, who decides what moves, and whether you can pause the work.

Role: digital peer support for people affected by clutter and their supporters; geography: online; cost/eligibility: confirm current access, group availability, and any fees; emergency limit: not therapy or emergency support. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Unburied

Use peer support to think through a conversation or pick one change you can try. You decide what to share.

Role: information and referral for basic needs; geography: serves Rockland County and other Hudson Valley counties; cost/eligibility: free and confidential; referred programs set their own eligibility and costs; emergency limit: not emergency dispatch or a guarantee of placement. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Hudson Valley 211 Helpline

Share your ZIP code and say what needs attention first. If you can’t travel or need help in another language, ask about options that fit.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: fire, medical, and public safety dispatch; geography: New City, Rockland County, and the United States; cost/eligibility: no enrollment; ambulance or medical bills can apply separately; emergency limit: call from a phone for immediate danger; the website does not dispatch help. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

911 Emergency Services

Give the address, the best way into the building, and whether anyone needs help leaving. Follow the dispatcher’s instructions.

Role: hospital emergency medical care; geography: Nyack, in Rockland County; cost/eligibility: the hospital lists emergency care around the clock; billing depends on care and coverage; emergency limit: call 911 if there is immediate danger or you cannot travel safely. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Montefiore Nyack Hospital Emergency Center

Use emergency care for an urgent injury or sudden illness. An outpatient appointment in New City is not a substitute for emergency care.

Role: fire prevention information for households and supporters; geography: national guidance; cost/eligibility: free public information; emergency limit: not an inspection, cleanup service, or dispatch; call 911 for an active fire. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

U.S. Fire Administration: Hoarding and Fire Safety

Start with a path to an exit and space around heaters or cooking equipment. Ask for help if moving something would be unsafe.

Role: town building and code office information; geography: New City is a hamlet in Clarkstown; confirm which office serves the property; cost/eligibility: ask about inspections, permits, fees, and any written notice; emergency limit: not emergency dispatch, a cleanup service, or legal advice. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Town of Clarkstown Building Department

If you received a notice, keep it and ask what needs to be addressed first, when it’s due, and what counts as completing the work.

Role: county intake and contact information for housing emergencies; geography: Rockland County; DSS offices are in Pomona, and the county lists a separate after-hours housing number; cost/eligibility: ask about intake, documentation, and eligibility for any program; emergency limit: not a guaranteed bed or payment; call 911 for immediate physical danger. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Rockland County DSS: Housing Emergency Contacts

If you have nowhere safe to stay, say so at the start of the call. Use the county’s posted after-hours contact if the office is closed.

Role: protective assessment and service coordination; geography: Rockland County; cost/eligibility: the county lists community-dwelling adults age 18 or older whose impairments affect their ability to meet basic needs or protect themselves; other screening rules apply; emergency limit: not a routine cleanout, guaranteed in-home help, or dispatch. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Rockland County Adult Protective Services

If an adult cannot meet basic needs safely and lacks reliable help, ask what an assessment involves and describe the immediate concern.

Role: nonprofit housing stability and eviction-prevention support; geography: Rockland County; confirm service for your household; cost/eligibility: ask about eligibility, documents, current funding, and capacity; emergency limit: not a guaranteed payment, emergency shelter, or legal representation. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Catholic Charities Community Services of Rockland: Eviction Prevention

If you’re behind on rent or have a notice, ask about prevention before the deadline. Keep your paperwork and ask what other help is available if funds are closed.

Role: advocacy and safety planning for domestic violence survivors; geography: Rockland County; confirm the appropriate contact and location for your situation; cost/eligibility: the provider lists non-residential services as free and confidential for eligible people; confirm other services and availability; emergency limit: not emergency dispatch; call 911 for immediate danger. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Center for Safety & Change

If someone is using money, belongings, or your living situation to control you, use a safe device to ask an advocate about safety options.

Role: nonprofit civil legal intake, including tenant and housing matters; geography: serves Rockland County; confirm which office handles your case; cost/eligibility: free for eligible low-income clients; check case type, eligibility, and availability; emergency limit: not dispatch; contacting legal intake does not extend a court deadline. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Legal Services of the Hudson Valley

Have your notice or court papers ready. Give the dates and ask what you can do next if the organization can’t take your case.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: outpatient mental-health assessment and counseling; geography: New City main office; confirm in-person or eligible telehealth options; cost/eligibility: provider lists services for ages 10 and up and an income-based fee option; confirm insurance, intake, and availability; emergency limit: not emergency dispatch or confirmed hoarding-specialty treatment. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Volunteer Counseling Service Mental Health Clinic

Describe how clutter or difficulty discarding is affecting daily life. Ask whether a clinician has hoarding experience or can refer you for specialty care.

Role: primary care; geography: North Main Street in New City; cost/eligibility: confirm new-patient access, insurance, and costs; emergency limit: not an emergency department. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Clarkstown Medical Care

If your home setup makes falls, preparing food, or managing medicines harder, tell your clinician. Ask whether follow-up care or a referral could help.

Role: education and searchable hoarding-related resources; geography: online; search for options serving Rockland County or New York by telehealth; cost/eligibility: public information is free; providers set fees, eligibility, and availability; emergency limit: not diagnosis, treatment, emergency help, or endorsement. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

International OCD Foundation Hoarding Resource Center

Ask a clinician about hoarding-specific experience and whether they can serve people at your location. Confirm that a directory entry is accepting clients.

Role: one-to-one peer support for families of children and teens with mental-health or behavioral concerns; geography: Rockland County; provider lists English and Spanish options; cost/eligibility: free and confidential; confirm eligibility and the county referral process; emergency limit: not hoarding-specific support, therapy, or emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

NAMI Rockland Family Peer Support Services

If you’re caring for a child or teen, ask how to connect with a family peer advocate. Ask about the affiliate’s separate groups if this program doesn’t fit.

Role: social connection and activities for adults with mental-health challenges; geography: Valley Cottage, near New City; cost/eligibility: provider lists the program at no cost; ask about intake, eligibility, and current meeting times; emergency limit: not hoarding treatment, therapy, or emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Greater Mental Health of New York: Drop-In Program

If getting back into community activities feels hard, ask what a first visit is like and whether you can meet someone before joining a group activity.

Role: nonprofit food assistance; geography: Nanuet; serves Rockland County; cost/eligibility: the provider offers an emergency food package and verifies residency, household, and income for ongoing services; confirm what to bring; emergency limit: not emergency medical care or a shelter. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

People to People: Emergency Food and Pantry Services

If you need food now or cannot use a stove, tell the pantry. Ask about foods that need little preparation and check pickup hours before arranging a ride.

Role: energy assessment and efficiency work for eligible homes; geography: New York State lists RECAP for Rockland County; cost/eligibility: provider lists free help for eligible households; confirm income, property rules, renter permission, and timing; emergency limit: not a cleanup, hazardous-material service, or guaranteed emergency repair. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Regional Economic Community Action Program: Weatherization

Before an assessment, ask what areas need to be accessible. If an area isn’t safe to reach, say so and ask how to prepare in stages.

Role: heating-cost benefits and application information; geography: Rockland County households; cost/eligibility: income and other requirements vary by benefit; confirm current application dates and documents; emergency limit: not guaranteed same-day heat restoration or emergency dispatch. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Rockland County Home Energy Assistance Program

Keep a heating bill or shutoff notice handy. Ask which option may apply if fuel is low, the heat is off, or there’s a deadline.

Role: information and referral for long-term services and supports; geography: Rockland County; helps people of all ages find appropriate supports; cost/eligibility: information is free; referred services may have fees or other rules; emergency limit: not direct home care, cleanup, or emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Rockland County NY Connects

If shopping, cooking, or getting around at home is getting harder, ask what might help you stay independent and whether an assessment is needed.

Role: home-delivered meals; geography: Rockland County; confirm service for your address; cost/eligibility: cost and start time depend on the payment or funding option; confirm intake, coverage, and any waiting list; emergency limit: not same-day emergency food or medical response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Meals on Wheels Rockland

If you can’t shop or prepare meals safely, ask what meal and payment options fit. If you need food sooner, start with the pantry or 211.

Role: public bus and route information; geography: Rockland County; check routes and stops near your New City address; cost/eligibility: confirm fare, timetable, accessibility, and any separate demand-service eligibility; emergency limit: not ambulance service, moving help, or guaranteed door-to-door transportation. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Transport of Rockland

Check the return trip before making an appointment. If reaching a stop is difficult, ask about other accessible transportation options.

Role: residential collection and bulk-item guidance; geography: eligible Clarkstown addresses; the town lists exceptions, so check your specific address; cost/eligibility: verify the schedule, what is accepted, any limits, and whether your property uses town collection; emergency limit: not in-home removal or hazardous-material disposal. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Town of Clarkstown Garbage and Bulk Pickup

Before setting anything out, look up your address and confirm pickup. Keep exits and sidewalks clear while sorting or staging items.

Role: drop-off for accepted household hazardous products; geography: Pomona facility for Rockland County residents and qualifying small businesses; cost/eligibility: verify residency proof, accepted materials, hours, quantity limits, and applicable fees; emergency limit: not in-home remediation or an emergency response; do not handle leaking or unsafe items on your own. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Rockland Green Household Hazardous Waste Facility

Check where paint, chemicals, batteries, or other special items belong before loading a vehicle. Don’t mix materials to make transport easier.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in New City, New York, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight