A Hoarding Alliance local resource guide

Hoarding support in New Castle, Pennsylvania.

You do not have to solve every room or know the right program name before asking for help. Start with what would make home or daily life feel safer and more workable, then choose a next step at your own pace.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

A first conversation, without a checklist.

Fight the Blight is a nonprofit front door for a respectful first conversation, virtual peer groups, and guidance for people directly affected by hoarding and clutter and the people who care about them. Share only what feels useful. We can explore possible next steps, but we are not a county agency and cannot promise a grant, cleanup, or provider opening. Ask whether Lawrence County residents can currently join each option and whether any cost applies.

For immediate danger

If there is immediate physical danger, a fire, or an urgent medical need, call 911. For emotional distress or a behavioral-health crisis, call or text 988. Human Services Center's crisis line at 724-652-9000 is available 24/7 for adults, children, and families in Lawrence County; call for mobile-crisis or weekday walk-in details. Peer and community programs do not replace emergency response.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: county behavioral-health and developmental-services navigation; geography: Lawrence County; cost/eligibility: ask about program criteria, assessment, coverage, and referrals; emergency limit: not crisis dispatch—use the Human Services Center crisis line, 988, or 911 as appropriate

Lawrence County Mental Health & Developmental Services

The county's MHDS office describes its role as providing a network of care for behavioral health. Call to ask which county programs or providers fit the situation and what intake, eligibility, insurance, or referral steps apply.

Role: private-pay, peer-led hoarding and clutter support; geography: remote—confirm service reach for Pennsylvania; cost/eligibility: private-pay rates and current options must be confirmed; emergency limit: not therapy, emergency care, or a cleanup company

The Peer Tree

The Peer Tree offers private-pay support for people affected by hoarding and clutter and their supporters. Ask about current availability, the specific kind of support offered, and the full cost before making a plan.

Role: digital peer-support community and tools; geography: online—confirm current access from Pennsylvania; cost/eligibility: check current account and feature terms; emergency limit: not therapy, clinical care, or emergency support

Unburied

Unburied is a digital peer-support pathway for people directly affected and friends or family supporters. It is not therapy or emergency support; check the current platform for access details and features.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch for immediate physical danger, fire, or urgent medical need; geography: United States; cost/eligibility: emergency call; emergency limit: use when danger is immediate—community programs cannot dispatch responders

Emergency response — 911

Call 911 for immediate danger, a fire, or an urgent medical emergency. If it is safe to do so, tell the dispatcher what responders may encounter and any access or mobility concerns.

Role: call, text, or chat support for emotional distress and behavioral-health crisis; geography: United States; cost/eligibility: free, 24/7; emergency limit: call 911 for immediate physical danger or urgent medical need

988 Suicide & Crisis Lifeline

Call or text 988, or use the official Pennsylvania page to open chat and learn about crisis support. 988 is not a substitute for 911 in an immediate physical or medical emergency.

Role: 24/7 telephone and mobile behavioral-health crisis intervention; geography: Lawrence County adults, children, and families; cost/eligibility: call to confirm current service and any charges; emergency limit: call 911 for immediate physical danger or urgent medical need

Human Services Center Crisis Intervention

Human Services Center lists telephone crisis counseling every day and mobile crisis intervention that may be requested by calling 724-652-9000. Its walk-in crisis service is listed Monday through Friday, 9 a.m.–5 p.m., at 130 West North Street in New Castle; call first to confirm current instructions.

Role: hospital emergency medical assessment and treatment; geography: New Castle and the surrounding area; cost/eligibility: billing and insurance vary—ask UPMC; emergency limit: for immediate danger or urgent transport call 911

UPMC Jameson Emergency Department

UPMC lists its Jameson emergency department as open 24/7 at 1211 Wilmington Avenue, Ground Floor, New Castle, PA 16105. Call ahead when possible; for a medical emergency, use 911 or the nearest emergency department.

Role: confidential crisis and safety advocacy for people affected by domestic or sexual violence; geography: Lawrence County and surrounding areas; cost/eligibility: survivor-specific services are described as free, while housing requires screening and capacity; emergency limit: not general shelter—call 911 for immediate danger

Arise of Lawrence County — confidential hotline

Arise lists a 24-hour hotline for people seeking safety or asking about survivor-specific emergency shelter, transitional housing, or rapid rehousing. Call to discuss eligibility, current availability, and a safe way to connect.

Role: report suspected abuse, neglect, exploitation, or abandonment of an eligible adult; geography: Pennsylvania; cost/eligibility: statewide 24/7 hotline—eligibility rules apply to protective services; emergency limit: call 911 for immediate danger or urgent medical need

Pennsylvania Adult Protective Services

Pennsylvania's hotline accepts reports about adults who may qualify under the Adult Protective Services law, including adults with disabilities and older adults. The state explains who is eligible and what information may help; a report is not an emergency dispatch.

Role: housing-crisis intake, referrals, budgeting, landlord communication, and assistance screening; geography: Lawrence County; cost/eligibility: financial help depends on household rules, past use, and available funds; emergency limit: no shelter bed or housing placement is guaranteed

Lawrence County Community Action Partnership — Housing Crisis

LCCAP offers weekday walk-in intakes and appointments for people facing a housing crisis. Staff describe case-management support for everyone, while financial assistance depends on eligibility, prior use, and funding. Call 724-658-7258 before traveling and seek emergency help separately if there is immediate danger.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: nonprofit mental-health counseling, food-assistance, and utility-assistance pathways; geography: New Castle and Lawrence County; cost/eligibility: most insurance, Medicaid, Medicare, or qualified self-pay are listed—confirm per service; emergency limit: pantry and counseling intake are not emergency response

People In Need

People In Need describes itself as a local nonprofit social-service agency and lists counseling, food assistance, and utility assistance. Its main office is at 2703 West State Street, New Castle, PA 16101. Call to confirm the specific program, cost, current pantry schedule, household rules, and available supplies before traveling.

Role: local behavioral-health assessment and outpatient-service navigation; geography: New Castle and Lawrence County; cost/eligibility: ask about age, service fit, insurance, wait time, and fees; emergency limit: routine appointments are not crisis dispatch—call the crisis line or 911 as appropriate

Human Services Center — Behavioral Health Services

Human Services Center lists a range of behavioral-health and related programs. Contact the center to ask about current outpatient intake, the right program, coverage, and appointment availability; for an active crisis use its crisis line instead.

Role: substance-use assessment, case-management, and treatment-referral navigation; geography: Lawrence County; cost/eligibility: ask about residency, program rules, coverage, and any charges; emergency limit: not emergency medical care or crisis dispatch

Lawrence County Drug & Alcohol Commission

The county's single-county authority can help people explore substance-use treatment and recovery pathways. Ask about confidential intake, case-management eligibility, current provider availability, and costs; call 911 for overdose or another urgent medical emergency.

Role: free community-resource navigation; geography: Pennsylvania, including Lawrence County; cost/eligibility: navigation is free—each referred program sets its own rules; emergency limit: information and referrals do not guarantee an opening, placement, or funding

Pennsylvania 211

Pennsylvania 211 can help search for food, housing, utility, health, and other community resources. Call 211 or search online, then contact the named program directly to confirm service area, eligibility, hours, and current availability.

Role: screening for home-repair, rehabilitation, lead-hazard, and related housing programs; geography: Lawrence County; cost/eligibility: property, household, funding, and wait-list rules apply—confirm current intake; emergency limit: not a hoarding cleanout or emergency repair dispatch

LCCAP Home Improvements and Housing Rehabilitation

LCCAP lists housing-improvement and rehabilitation programs. Ask whether the property and household qualify, whether applications are being accepted, what costs or inspections apply, and how long the current wait may be. These are housing programs, not decluttering or cleanup services.

Role: home-energy assessment and efficiency improvements; geography: Lawrence County; cost/eligibility: LCCAP lists an income limit at 200% of federal poverty guidelines and additional household/property rules—confirm current criteria; emergency limit: not cleanup, pest remediation, or emergency utility response

LCCAP Weatherization Assistance

LCCAP describes weatherization as a way to reduce energy costs while addressing home health and safety. The posted eligibility includes an income threshold; call to confirm the current household, owner/tenant, documentation, and wait-list rules before applying.

Role: seasonal help with qualifying home-energy costs; geography: Pennsylvania; cost/eligibility: state criteria, season dates, household income, and funding apply; emergency limit: application does not guarantee a benefit or prevent shutoff

Pennsylvania LIHEAP

The state currently lists the 2026–27 LIHEAP season as scheduled to open November 2, 2026. Because season timing and eligibility can change, check the live state page and confirm the current application window, documents, and Lawrence County intake before relying on that date.

Role: Pennsylvania benefits-office navigation, including public-assistance applications; geography: Lawrence County; cost/eligibility: program rules and household eligibility vary; emergency limit: office intake does not provide emergency shelter or dispatch

Lawrence County Assistance Office

The state lists the Lawrence County Assistance Office at 108 Cascade Galleria, New Castle, PA 16101, with a local contact number. Call to confirm hours and which benefits can be handled there; many applications can also be started through COMPASS.

Role: online application and benefits-information portal; geography: Pennsylvania; cost/eligibility: program-specific household rules apply; emergency limit: an online application is not immediate approval, crisis response, or emergency assistance

Pennsylvania COMPASS

COMPASS is Pennsylvania's online starting point for checking and applying for several health and human-service benefits. Confirm the program's current documentation and eligibility requirements, and contact the county assistance office if an application needs help.

Role: public-housing and voucher-program information; geography: Lawrence County; cost/eligibility: income, household, application, and wait-list rules apply—confirm whether lists are open; emergency limit: no immediate shelter or placement is guaranteed

Lawrence County Housing Authority

The Housing Authority serves Lawrence County and publishes contact routes for its housing programs. Ask directly about current public-housing applications, voucher wait-list status, accessibility, and documentation; openings can change.

Role: city housing and fair-housing information and referrals; geography: City of New Castle; cost/eligibility: individual programs and legal services have separate criteria—confirm residency and rules; emergency limit: a resource directory is not shelter or emergency enforcement

City of New Castle Housing and Fair-Housing Resources

The City links housing and fair-housing information for people with a New Castle address. Confirm whether a program is current, city-limited, accepting applications, or able to provide legal assistance before relying on it.

Role: residential garbage, refuse, and recycling information; geography: City of New Castle municipal addresses only; cost/eligibility: vendor, account, schedule, accepted-item, and fee rules depend on address; emergency limit: curbside service is not a hoarding cleanout or hazardous-material response

City of New Castle Municipal Solid Waste

The City lists Aiken Refuse for municipal residential collection. Confirm that the property is inside City limits and ask about the current pickup schedule, bulk-item rules, fees, and accepted materials; county and neighboring municipal addresses may use different services.

Role: county recycling and solid-waste information; geography: Lawrence County; cost/eligibility: accepted items, hours, fees, and service area must be confirmed; emergency limit: information is not pickup, cleanup labor, or hazardous-material response

Lawrence County Recycling and Solid Waste

The county departments directory lists a Recycling and Solid Waste contact at the Government Center Annex. Call before transporting items to confirm current accepted materials, hours, and whether a service applies to the property's municipality.

Role: fixed-route public transit and schedule information; geography: New Castle area routes vary by destination; cost/eligibility: route-specific fares and transfer rules apply—check the current table; emergency limit: not emergency transport or guaranteed door-to-door service

New Castle Area Transit Authority

The transit authority publishes routes, schedules, and fare tables, including different fares for some regional routes. Check the exact route and current departure before traveling; call the authority if the stop, fare, or service boundary is unclear.

Role: accessible complementary paratransit information; geography: transit service area; cost/eligibility: certification, trip purpose, booking lead time, and fare rules apply—confirm with the operator; emergency limit: not urgent medical or emergency transportation

New Castle Area Transit ADA Paratransit

The transit authority publishes ADA and paratransit information and identifies coordinated transportation arrangements. Ask about the current application, eligibility decision, reservation process, service area, and fare before depending on a ride.

Role: aging-services navigation, activities, and in-home support; geography: Lawrence County; cost/eligibility: core in-home services are for residents 60+; activities may be free or require membership—confirm each service; emergency limit: not crisis dispatch or 24-hour care

Catholic Charities — Challenges: Options in Aging

Catholic Charities lists a New Castle Challenges Center at 2706 Mercer Road and services for Lawrence County adults age 60 and older. Call to ask about current programs, service area, in-home eligibility, membership, and any cost.

Role: center-for-independent-living advocacy, peer support, skills, and information/referral; geography: New Castle and its service region; cost/eligibility: ask about program fit and participation rules; emergency limit: not clinical care, personal-care staffing, or home cleanout

Disability Options Network

Disability Options Network describes independent-living services such as advocacy, information and referral, skills training, and peer support. Its New Castle office is at 101 South Mercer Street, Suite 104. Ask which service fits and whether eligibility or enrollment steps apply.

Role: public library information, technology, and community access; geography: New Castle; cost/eligibility: card, borrowing, and program rules vary—confirm current hours and access; emergency limit: not a crisis, shelter, or clinical service

New Castle Public Library

The library lists its location at 207 East North Street, New Castle, PA 16101, and describes services for the community. Contact the library for current hours, card requirements, accessible services, and available programs.

Role: faith-based shelter and residential-ministry pathway; geography: New Castle; cost/eligibility: ask which program serves the caller, current intake, expectations, and capacity; emergency limit: no bed or placement is guaranteed—call 911 for immediate danger

City Rescue Mission

City Rescue Mission describes faith-centered residential ministries in New Castle. Call before traveling to ask who can access each program, current capacity, intake rules, length of stay, and whether any costs or participation expectations apply.

Role: directory search for hoarding-disorder treatment and support leads; geography: use location filters and confirm Pennsylvania service; cost/eligibility: independently verify credentials, fit, availability, insurance, and fees; emergency limit: directory listings are not crisis response or endorsements

International OCD Foundation — Hoarding Disorder Find Help

The IOCDF directory can be a search lead for clinicians or programs that identify hoarding disorder as an area of work. No local specialist was independently confirmed for this guide. Contact any listed provider directly to verify qualifications, approach, service location, cost, and current openings.

Role: peer and family support-group information; geography: Pennsylvania—confirm a group serving Lawrence County or online participants; cost/eligibility: ask about current registration and fees; emergency limit: peer groups are not therapy or crisis response

NAMI Keystone Pennsylvania Support Groups

NAMI Keystone publishes support-group information for people with mental-health conditions and their families. Confirm whether a current group is local or virtual, who may attend, registration steps, and any cost; use 988 for a crisis.

Role: county veterans-benefit and service navigation; geography: Lawrence County; cost/eligibility: veteran and eligible-family criteria apply—confirm documentation and appointments; emergency limit: not clinical crisis care, emergency housing, or dispatch

Lawrence County Veterans Service Office

Lawrence County lists a Veterans Service contact at 430 Court Street in New Castle. Eligible veterans and family members can ask about benefit claims, referrals, and current office access; call before visiting.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in New Castle, Pennsylvania, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight