Role: primary, preventive, and adult behavioral-health care; geography: New Bern and Havelock; cost/eligibility: FQHC serves Craven residents regardless of ability to pay and lists insurance plus sliding fees with proof; emergency limit: not 24/7 crisis response. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Craven County Community Health Center
The County's FQHC offers care for adults and children, including adult behavioral-health services. It lists private insurance, Medicaid, Medicare, and sliding-scale options with proof of income and household size; ask about the current fee, appointment availability, and clinical fit before visiting.
Role: public benefits and adult/child social services; geography: Craven County; cost/eligibility: program-specific screening and documentation; emergency limit: not emergency dispatch or private cleanup. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Craven County Social Services — benefits and adult services
Craven DSS lists Medicaid, Food and Nutrition Services, Work First, energy assistance, senior services, adult protective services, and other programs. Call to identify the right office and ask about current eligibility, documentation, application status, and whether a service fits the situation.
Role: food-purchasing benefits; geography: Craven County; cost/eligibility: income and household rules apply; emergency limit: not same-day food delivery or crisis response. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Food & Nutrition Services (SNAP) — Craven DSS
Craven DSS accepts applications for North Carolina Food & Nutrition Services, the state's SNAP program. The County points applicants to NC ePASS and says a caseworker determines actual eligibility; ask DSS about accessible application help, required documents, and current processing.
Role: rides to Medicaid-covered care; geography: Craven County; cost/eligibility: full-coverage Medicaid and no other transportation are listed as conditions; emergency limit: not for urgent or emergency trips. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Medicaid non-emergency medical transportation
Craven DSS says Medicaid recipients may qualify for transportation to covered medical services when they have no other way to travel. The page describes advance arrangements, nearest-provider rules, and limited wheelchair space. Call the County before scheduling; approval and availability must be confirmed.
Role: public fixed-route and prearranged regional transportation; geography: Craven, Jones, and Pamlico counties; cost/eligibility: public fares and program eligibility vary; emergency limit: not urgent transport. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Craven Area Rural Transit System (CARTS)
The County describes CARTS as serving the three-county area and publishes conflicting wording about whether New Bern fixed routes are already operating or still forthcoming. Call to confirm the current route, address coverage, fare, booking lead time, accessibility, and weather status before relying on a ride.
Role: public housing, Section 8 and affordable-housing programs; geography: New Bern area; cost/eligibility: income, household, program, and waiting-list rules apply; emergency limit: a list or application does not guarantee housing. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
New Bern Housing Authority
The Housing Authority describes public housing and other assisted-housing programs and says it maintains waiting lists for Trent Court and New Bern Towers. Its posted income-limit figures are dated; contact the Authority for current list status, eligibility, required documents, and application steps.
Role: community food and clothing support; geography: New Bern; cost/eligibility: call about current access, hours, and any requirements; emergency limit: not a guaranteed supply or benefit. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
RCS food, clothing, and community kitchen
Religious Community Services lists a community kitchen, food and clothing assistance, and other basic-needs programs. Call before traveling to confirm what is currently offered, intake requirements, and whether the service can meet the household's need.
Role: screening for basic-needs financial assistance; geography: New Bern and nearby communities; cost/eligibility: funds and intake vary, and current demand is high; emergency limit: no payment or funding is guaranteed. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
RCS client services — rent, utility, prescription, and grocery assistance
RCS asks people seeking rent, utility, prescription, or grocery help to call Client Services rather than use its online form because demand is high. Ask about current funding, deadlines, documents, and whether a program is open before relying on assistance.
Role: survivor-centered advocacy, court navigation, support groups, housing referrals, and safety support; geography: Craven, Jones, and Pamlico counties; cost/eligibility: agency describes services as no-cost; emergency limit: call 911 for immediate danger. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Coastal Center for Hope & Healing — survivor advocacy
The Coastal Center (formerly Coastal Women's Shelter) lists advocacy, support groups, transportation coordination, and housing-related assistance for survivors of domestic or sexual violence, stalking, and harassment. Contact an advocate to discuss safe ways to connect; available services and shelter are not guaranteed.
Role: community case-management and referral; geography: six eastern counties including Craven; cost/eligibility: intake and program-specific rules vary; emergency limit: not a crisis-response or shelter-dispatch service. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Catholic Charities of the Diocese of Raleigh — New Bern regional office
The New Bern office says it welcomes people of any or no faith from Craven and neighboring counties. Staff can screen for barriers and refer to programs or community partners. Ask what is currently available and whether an appointment or documents are needed.
Role: professional counseling; geography: New Bern region with online or in-person options; cost/eligibility: provider currently lists $35 for uninsured or low-income clients; emergency limit: not crisis dispatch. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Catholic Charities — clinical counseling
Catholic Charities lists counseling for individuals, couples, and families and publishes a $35 rate for uninsured or low-income clients. Confirm the current rate, insurance, appointment availability, clinician fit, and whether the service is appropriate before scheduling.
Role: limited utility-payment assistance; geography: Craven and listed neighboring counties; cost/eligibility: screening, documentation, and available funds required; emergency limit: call the utility about shutoff protections and deadlines too. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Catholic Charities — utility assistance screening
The New Bern office says utility assistance may be available to low- and moderate-income households in Craven and nearby counties when resources are available. It requires screening and an intake process. Call before applying and ask what current documents, deadlines, and funds remain.
Role: prescription-cost assistance and medical supplies; geography: New Bern region; cost/eligibility: low-income adults 60+ must meet program conditions; emergency limit: not a substitute for urgent medical care. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Catholic Charities — Senior Pharmacy Program
The program lists income and coverage rules, including limits around Medicaid and private prescription insurance, and supports certain chronic conditions. Ask the Senior Pharmacy Program whether the person and medication qualify and what current documents are needed.
Role: food pantry and related supplies for seniors; geography: New Bern; cost/eligibility: pantry access and preregistration rules apply; emergency limit: not a guaranteed food supply. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Catholic Charities — senior food pantry
The New Bern office describes monthly food boxes and, when available, supplements and medical supplies for senior neighbors. Its page asks other visitors to call and preregister; confirm current hours, qualifications, and supply before traveling.
Role: senior nutrition, activities, and health-promotion programs; geography: Craven County; cost/eligibility: ask about age, referral, and program requirements; emergency limit: not emergency care. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Craven County Senior Services
The County lists home-delivered and congregate meals, activities, and health-promotion programs through its Senior Activity Center. Call to confirm current schedules, eligibility, meal availability, transportation options, and any charges.
Role: weekday meals for homebound older adults; geography: includes New Bern; cost/eligibility: County lists Craven residents age 60+ who are homebound and unable to prepare a full meal; ask about current intake and funding; emergency limit: weather may interrupt service. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Craven County Home Delivered Meals
Craven County lists home-delivered meals in New Bern and several other towns for older residents who meet its criteria. Call to discuss an assessment, current route capacity, contributions or costs, and weather interruptions; the program is not a same-day meal service.
Role: nutrition support and approved food benefits; geography: Craven County; cost/eligibility: WIC screening rules apply; emergency limit: not an emergency food-distribution service. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Craven County WIC
The County WIC office lists nutrition support and weekday walk-in issuance of food benefits, with appointment and lunch-hour details to confirm. Ask about current eligibility, interpretation, appointment requirements, and the documents to bring.
Role: municipal residential sanitation and recycling information; geography: City of New Bern; cost/eligibility: city utility-account and local service rules apply; emergency limit: not a cleanup contractor or disposal plan. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
New Bern city trash and recycling
The City says sanitation service is for customers within city limits with an active utility account; recycling rules and billing differ. Verify jurisdiction, service day, materials, current fees, and permission before moving or discarding anyone's belongings.
Role: scheduled municipal yard- and bulk-waste collection; geography: eligible City of New Bern addresses; cost/eligibility: schedule, acceptable materials, and account rules must be confirmed; emergency limit: not a home cleanout or hazard-removal service. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
New Bern leaf, limb, and bulk-waste collection
The City publishes separate leaf-and-limb and bulk-waste rules, address-based schedules, and materials it will not collect. Check the current list before setting anything out. Do not place items in public space or discard belongings without the person's consent and any required authority.
Role: county waste and recycling information; geography: Craven County; cost/eligibility: residency, hours, and material acceptance vary by site; emergency limit: not a private property cleanout service. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
Craven County Solid Waste & Recycling
Use the County page to check convenience-center and landfill information. Call before transporting anything to verify site hours, resident or vehicle rules, fees, and material acceptance; do not assume household collection rules apply at a county site.
Role: city water, sewer, electric, account, and outage information; geography: City utility customers; cost/eligibility: account, service area, and payment policies vary; emergency limit: contact emergency services for immediate life or fire danger. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
City of New Bern Public Utilities and utility help
The City provides utility service and a route to report service problems. Confirm that the address is served by the City, what department handles the issue, current account requirements, and any payment options. A service notice is not a promise of financial assistance.
Role: public library information and community access; geography: New Bern; cost/eligibility: confirm card, computer, printing, and program rules; emergency limit: not a crisis service. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
New Bern-Craven County Public Library
The City directory lists the New Bern-Craven County Library at 400 Johnson Street. Contact the library to confirm current hours, public-computer or printing access, library-card rules, and programs before visiting.
Role: search for walk-in crisis centers and urgent behavioral-health care; geography: North Carolina; cost/eligibility: facility rules and billing vary; emergency limit: call 911 for a life-threatening or medical emergency. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
North Carolina behavioral-health crisis-center locator
North Carolina DHHS describes community crisis centers and a search tool for nearby options. Confirm the site is open, age and service fit, payment, transportation, and what to bring before traveling; a locator result is not a reserved appointment.
Role: national directory for possible hoarding-related providers and programs; geography: search by region; cost/eligibility: each listing sets its own terms; emergency limit: directory is not care or crisis support and is not an endorsement. | Confirm current service area, eligibility, fees, hours, intake, capacity, and accessibility directly; a listing is not an endorsement.
International OCD Foundation — hoarding resource directory
Use the directory as a lead, then independently verify professional license, hoarding-specific training, service area, fees, insurance, current availability, and whether a provider respects consent. No New Bern-specific hoarding clinician, peer group, or cleanout provider has been independently confirmed for this guide.