A Hoarding Alliance local resource guide
You do not have to solve everything at once. Start with what would make the next day safer, more comfortable, or easier to manage.
Start here - Fight the Blight
If clutter or hoarding concerns are affecting you or someone you care about, choose the kind of support that feels right. Fight the Blight is the nonprofit starting point; The Peer Tree is a separate private-pay pathway; Unburied is online peer support. Local organizations have different roles and eligibility rules, and none of these listings is an endorsement.
For an immediate threat, fire, serious medical emergency, violence, or urgent danger, call 911. For suicidal thoughts or emotional distress, call or text 988. For domestic-violence support, CHANGE, Inc. lists a 24/7 Lighthouse crisis line. Peer support and community referrals are not emergency response.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
A distinct private-pay pathway when grant-funded options do not fit. Confirm current availability, travel, scope, and fees directly.
An online peer-support pathway for people affected by hoarding and people who care about them. It is not clinical treatment or emergency response.
Ask a community resource specialist about current food, utility, housing, and other referrals. You can call 211, use the toll-free number, or text your ZIP code; confirm details with each provider.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Call or text 911 for a fire, serious medical emergency, crime in progress, or immediate threat to someone's safety. Do not use non-emergency numbers when urgent response is needed.
The City of Moundsville lists 304-845-1611 for its Police Department. This is not a mental-health, housing, or cleanup service, and its jurisdiction is limited to the city.
Call or text 988 for emotional distress or suicidal thoughts. West Virginia's 988 service describes 24/7 access to trained crisis counselors; it is not a substitute for emergency dispatch.
Call or text 1-844-435-7498 to discuss behavioral-health or substance-use concerns and identify options. Ask each service about fit, intake, cost, and availability.
The West Virginia Department of Human Services lists 1-800-352-6513 for abuse or neglect reports at any time. Use it for a report or consultation, not for general benefits questions or emergency dispatch.
CHANGE, Inc. lists a 24/7 crisis line for its Lighthouse domestic-violence shelter. A call does not guarantee placement, transportation, or space; the provider can explain current options and safe next steps.
WVU Medicine lists Reynolds Memorial Hospital in Glen Dale as open 24 hours and provides emergency care. Call 911 if an ambulance or immediate response is needed; the hospital is not a hoarding-specific cleanup or housing program.
For a possible poisoning or exposure, contact Poison Control for guidance. Have the product container available if it is safe to do so; do not wait for online information when severe symptoms are present.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
The county office lists Medicaid, WVCHIP, SNAP, emergency assistance, LIEAP, non-emergency medical transportation, protective services, and homeless services. Call to confirm the correct program, current office access, and required documents.
Use WV PATH to apply for or manage available benefit programs, including Medicaid, SNAP, and utility assistance. If online access is difficult, contact the county DoHS office or benefits hotline for another way to apply.
Review current SNAP rules and application information through the state. A local pantry or meal may be faster for an immediate food need; confirm current application steps and required verification.
The Bureau for Family Assistance explains emergency assistance and how to apply. Contact the county DoHS office or state benefits line to ask whether the program is open and what documents are needed.
Check the state's current Low Income Energy Assistance Program information and application window. Funding and dates change; contact DoHS before relying on assistance to prevent a shutoff.
The department lists public-health services and 304-845-7840. Its web pages show both 10 Ash Avenue and 513 Sixth Street, so call to verify the current facility address and appointment before traveling.
The state lists a Moundsville WIC office at 500 Tele Tech Drive, 304-845-7426, Monday, Wednesday, and Thursday. Confirm current hours, eligibility, and appointment requirements before visiting.
Northwood lists local intake, psychiatric and psychological evaluation, medication management, individual and group therapy, medication-assisted treatment, case management, and crisis-intervention services. Ask which service is appropriate and currently available.
The state Medicaid program says non-ambulance rides are scheduled through its statewide broker. Review member instructions and arrange trips in advance; this is not a general-purpose ride service.
The Marshall County FRN's Family Support Center describes voluntary programs for families, including those with children. Participation is not a finding of wrongdoing; call to discuss what is available and whether it fits your family.
The FRN describes distribution of essential personal-care and household items for people in need. The linked booklet may be older; call the FRN to confirm current stock, access, and how to request items.
The FRN describes its Parents as Teachers program for families with children age five or younger. Ask whether enrollment is open and what a visit or participation involves.
The January 2026 Marshall County FRN food guide lists hot meals Monday through Saturday from 11:30 a.m. to 12:30 p.m. and a Sunday meal from 5:30 to 6 p.m. The Sunday meal is dine-in; call before traveling because schedules and supply can change.
The Marshall County FRN lists a once-monthly Thursday pantry, 9 a.m. to noon, by appointment. Call ahead to confirm the date, intake, and current availability.
The current FRN food guide lists pantry hours Wednesday from 9 to 11:15 a.m. and monthly access. Call to ask about current requirements, appointment or client status, and supplies before visiting.
The FRN's January 2026 guide lists Tuesday through Friday pantry hours, 10 a.m. to 5 p.m., with appointments encouraged and walk-ins also listed. Confirm details by phone before traveling.
The Marshall County FRN lists food items on the fourth Saturday, 9 to 11 a.m. (with a December schedule exception). Call before traveling because distributions may change or run out.
The FRN guide lists distribution Monday through Wednesday, 3 to 8 p.m., and Thursday and Friday, 9 a.m. to 1 p.m. It publishes an email rather than a phone number; confirm access and current schedule before traveling.
The Housing Authority publishes current income guidelines and application information. Ask whether applications are being accepted, what preferences and documents apply, and whether an accessible unit is available; openings and waiting times are not guaranteed.
CHANGE, Inc. lists a Moundsville outreach office and serves Marshall County. Call to ask which services are currently offered through this location; some health, housing, and advocacy programs may be delivered elsewhere in its region.
The state describes assessment and coordination for food, shelter, and medical-care needs when services are appropriate and available. Contact Marshall County DoHS or WV 211 to ask how to start; availability is not guaranteed.
Use HUD's locator to identify a housing counselor and verify that the agency serves Marshall County. Ask about appointment availability, cost, language access, and the specific issue before sharing sensitive documents.
The state ADRC can help identify aging, disability, caregiver, and long-term-services options. Ask about local availability, eligibility, and any fees; a referral is not a service authorization.
The City of Moundsville lists the center as a countywide provider for trips to medical, shopping, and nutrition sites. Because published local transit information includes an undated trial route, call the center to confirm which transportation services are operating now; do not assume a fixed public-bus route.
Apply or review current screening information for help with eligible civil legal issues. Ask about deadlines and whether your matter is covered; a submitted application does not guarantee representation.
Contact Senior Legal Aid to ask whether a civil matter and deadline fit its current services. Confirm eligibility directly; urgent safety or medical needs belong with emergency services.
The library publishes local contact information and community connections. Call ahead about current hours, computer access, library-card eligibility, and any programs before making a trip.
Ask WVU Extension about current Marshall County education, family, agriculture, or community programs. Confirm local office access, schedule, and any fees before attending.
The West Virginia Solid Waste Management Board lists the Marshall County authority and its phone number. Call before transporting anything to confirm accepted items, operating hours, and any charges.
The city says its sanitation department handles residential and commercial collection within its service. It will not transport hazardous materials; call Public Works about collection and City offices about billing or dumpster requirements.
The city lists a Saturday drop-off program at its sanitation facility and describes which materials it accepts. Check the current list and hours before taking items; do not put unsafe or unidentified materials in recycling.
The city lists separate contacts for water billing and sanitary/stormwater service. Ask about account setup, payment options, leaks, and service boundaries; for an immediate hazard, use emergency services.
The County Commission lists the Emergency Management Office in Moundsville. Use it for preparedness information and official contacts; the separately listed E911 center's administrative number is not a substitute for dialing 911.
A note from the Alliance
This guide is anchored in Moundsville, West Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight