The Peer Tree
Use this route when grant-funded nonprofit support does not fit or when you want private-pay planning. Ask what support can begin without a whole-home visit.
A Hoarding Alliance local resource guide
You can ask for support without agreeing to a cleanup. Start with what would make the home safer or easier to use today, such as keeping an exit open, reaching the bathroom, or letting someone in. If you are helping someone else, agree on one task and ask what they want left alone.
Start here - Fight the Blight
If a notice, inspection, shutoff, or shelter need has a deadline, keep the paperwork and lead with the date when you ask for housing, legal, or county help. If there is no deadline, you can start with peer support or a conversation about treatment.
Ask what a first conversation would cover or how a virtual group works. You can ask without sending photos or arranging a home visit.
Role: nonprofit front door for hoarding support and virtual groups; geography: ask about joining online from Mineola or elsewhere in Nassau County; cost/eligibility: confirm registration, group fit, and any fees; funded local home services are not assumed; emergency limit: not therapy or emergency response.
For an active fire, serious injury, or immediate danger, get to safety if you can and call 911. Give the address, unit or floor, and tell the dispatcher if an entrance is blocked or someone needs help leaving.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
Use this route when grant-funded nonprofit support does not fit or when you want private-pay planning. Ask what support can begin without a whole-home visit.
Use Unburied for peer perspective, structured tools, groups, and ongoing momentum between conversations. It does not assess a home or dispatch help.
Dial 211 and say whether you need housing, food, utilities, transportation, behavioral health, or another local pathway. Ask the specialist to confirm current hours and eligibility.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Call from a safe place if possible. Say whether anyone is still inside or needs help leaving.
Call or text 988 if you or someone with you is thinking about suicide, feels unsafe, or needs crisis support. Tell the counselor about blocked exits or other safety concerns.
Call 516-227-8255. Nassau County says the team can respond at home, school, work, or another location; describe the concern, address, access barriers, and immediate risks.
The county lists 516-227-TALK as its behavioral-health crisis contact. Ask which current service fits the person, concern, and location.
Call 1-877-8-HOPENY or text HOPENY to ask for current treatment or recovery pathways. Share only what you are comfortable sharing.
The county crisis page lists NUMC psychiatric emergency services. Call first when safe, or call 911 if someone is in immediate danger or cannot travel safely.
Nassau County and the New York State resource guide list CN Guidance at 950 South Oyster Bay Road in Hicksville. Call 516-822-6111 before traveling to confirm current access.
For a county emergency or hazard affecting a Mineola address, call 516-573-0636 or use the county emergency contacts page. This is not a hoarding-specific response line.
Call 516-227-9697 for public-health questions. The county lists 516-742-6154 for after-hours and weekend emergencies; ask which office handles the concern.
Use the guidance to discuss clear exits, smoke alarms, appliance safety, and a fire-escape plan without treating it as a home inspection or emergency response.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
DSS is at 60 Charles Lindbergh Boulevard in Uniondale. Call 516-227-8519 for general information and ask which application or document path fits your situation.
The county says shelter placement and emergency housing assistance begin through DSS and the Office of Housing and Community Development. Ask about current intake, documents, and deadlines.
If you are homeless and seeking housing placement, the county says to arrive at DSS by noon to file an application. Confirm current hours before traveling.
HEAP may help eligible households with regular or emergency energy needs. Call 516-227-7386 or ask the DSS worker for the current application route and seasonal status.
The county says meals are available without a fee, with voluntary contributions encouraged. Call 516-227-8900 and ask about the current Mineola-area option and eligibility.
Ask Nassau County whether a current medical or senior transportation program serves the address, destination, and appointment. Use 911 for a medical emergency.
Use the directory to identify programs, then call the program to confirm current address, hours, eligibility, and whether it offers the kind of care needed.
The current Nassau guide includes self-referral and crisis options. Treat it as a starting point and verify hours, insurance, age range, and walk-in status before traveling.
Use the county list to identify a possible treatment pathway, then call the agency to confirm it serves the person, concern, location, and payment situation.
The department is at 155 Washington Avenue and lists 516-746-0750. Ask which office handles a specific condition, notice, permit, inspection, or safety question.
The village says collection depends on route and that metal, white goods, and appliances require an appointment. Call the village before putting out unusual or large items.
Check current routes and schedules before traveling to a county office, clinic, library, or support meeting. Ask about accessibility or a safer travel plan if exits or mobility are concerns.
Ask whether the organization can review a housing, benefits, disability, or code-related civil issue. Do not assume representation until intake confirms scope and eligibility.
Use the library as a neutral place to look up services, complete online forms, or ask about current community information. Confirm hours and access before traveling.
A note from the Alliance
This guide is anchored in Mineola, New York, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight