The Peer Tree
Ask about paid support for a person affected or someone supporting them. Confirm current service area, availability and cost before making a commitment.
A Hoarding Alliance local resource guide
You deserve support that starts with your priorities, not pressure to clear everything at once. Whether you are directly affected, supporting someone you love, or addressing a safety or housing concern, choose one manageable next step.
Start here - Fight the Blight
Fight the Blight is the nonprofit front door for hoarding-related conversations and virtual groups. The Peer Tree is a separate private-pay pathway. Unburied offers digital peer support; it is not therapy or emergency support. Local organizations set their own services, eligibility and fees.
Start with a respectful conversation about your priorities and ask about current virtual groups or other suitable support. No whole-home cleanout is required to reach out.
Role: nonprofit hoarding-support conversation and virtual-group front door | geography: online; ask about Polk County fit | cost/eligibility: ask about current free and funded options | emergency limit: not crisis dispatch or clinical care
For immediate danger, fire, serious injury or an urgent medical emergency, call 911. For emotional distress or a mental-health or substance-use crisis, call or text 988. The Guidance Center also publishes a regional 24/7 crisis line. Peer support and this guide are not emergency response.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
Ask about paid support for a person affected or someone supporting them. Confirm current service area, availability and cost before making a commitment.
Explore a judgment-free digital space for people affected by clutter or hoarding and their supporters. It is not a substitute for treatment or crisis services.
The Guidance Center lists outpatient counseling, medication management, addiction services, telehealth and 24/7 crisis support, with a Mena clinic at 307 South Cherry Street. Ask what service fits your situation and what access and payment rules apply.
Mena Regional describes inpatient behavioral-health services and Cedar Haven outpatient care. Ask about the right level of care, referral or self-referral steps, current clinician availability and costs.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
If someone is in immediate danger, there is a fire, or urgent medical care is needed, call 911. Explain any blocked exit or access concern clearly.
Call or text 988, or use online chat, for support with emotional distress or a mental-health or substance-use crisis. You do not need a particular diagnosis to reach out.
The Guidance Center publishes a 24/7 crisis number for mental-health support. Ask what response is available for your location and situation; this is not a property cleanup or code service.
Arkansas DHS provides a reporting pathway for suspected adult maltreatment. Adult Protective Services is not a routine clutter referral or a guarantee of a particular response; the state determines whether a report meets its criteria.
The Salvation Army lists a Polk County service unit at 401 Sherwood Avenue with food and homelessness-related services. Call to ask about current help and safe next steps; do not assume a shelter bed or same-day placement.
Arkansas DHS lists a Polk County office at 1802 Highway 71 North in Mena. Ask about current SNAP, Medicaid, cash-assistance or protective-service pathways and what documents are needed.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
The City identifies Mena Water & Sewer and other utility providers and cautions that availability and rates vary by address. Ask about the exact property, payment arrangements, service concerns and current connection requirements.
The authority publishes housing information and lists its office at 509 South Morrow Street in Mena. Ask about current waitlists, applications, accessible units and whether a program fits your household before traveling.
The Arkansas Department of Health directory lists the Polk County Health Unit at 702 Hornbeck Avenue in Mena. Ask which current services, appointments, prevention programs or referrals fit your needs.
Healthy Connections lists a Mena clinic at 136 Health Park Lane. Ask about appointments, insurance, sliding-fee eligibility, medical needs and whether a referral is required.
The Polk County Library lists its Mena location at 410 Eighth Street and public computers, Wi-Fi and information services. Ask staff about current hours, computer access and local referral information.
The Area Agency on Aging of Western Arkansas lists shared rural transportation for Polk County and asks riders to schedule at least 48 business hours ahead. Confirm trip availability, fare, pickup details and accessibility.
Jefferson Lines lists a passenger stop at Wendy's, 901 North US-71 in Mena. Confirm the route, boarding time, ticket and accessibility details before relying on this stop; it is not local paratransit.
Arkansas aging resources list Polk County programs such as senior nutrition and food assistance. Ask which current local program, meal site or application pathway serves your address and circumstances.
The UAMS aging directory lists Polk County food, mental-health, senior-center and health resources. Use it as a starting point, then confirm each provider's address, hours, eligibility, availability and cost.
The University of Arkansas Cooperative Extension office serves Polk County and provides research-based advice for families and communities. Ask whether a current program or referral fits your practical question.
Legal Aid of Arkansas explains eligibility and statewide fair-housing pathways. Ask whether the issue, county and household circumstances fit current intake rules; legal aid is not a cleanup service.
HUD's Arkansas page is a starting point for public-housing, rental-assistance and housing-counseling information. Confirm current program status with the local housing authority or provider.
The City of Mena identifies police, fire, street and other municipal departments. For a property, sanitation or code question, ask which jurisdiction and department applies before starting work or moving items.
A note from the Alliance
This guide is anchored in Mena, Arkansas, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight