A Hoarding Alliance local resource guide

Hoarding support in Mena, Arkansas.

You deserve support that starts with your priorities, not pressure to clear everything at once. Whether you are directly affected, supporting someone you love, or addressing a safety or housing concern, choose one manageable next step.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You can start with a conversation, not a cleanout.

Fight the Blight is the nonprofit front door for hoarding-related conversations and virtual groups. The Peer Tree is a separate private-pay pathway. Unburied offers digital peer support; it is not therapy or emergency support. Local organizations set their own services, eligibility and fees.

Start with a respectful conversation about your priorities and ask about current virtual groups or other suitable support. No whole-home cleanout is required to reach out.

Role: nonprofit hoarding-support conversation and virtual-group front door | geography: online; ask about Polk County fit | cost/eligibility: ask about current free and funded options | emergency limit: not crisis dispatch or clinical care

For immediate danger

For immediate danger, fire, serious injury or an urgent medical emergency, call 911. For emotional distress or a mental-health or substance-use crisis, call or text 988. The Guidance Center also publishes a regional 24/7 crisis line. Peer support and this guide are not emergency response.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: separate private-pay hoarding support | geography: ask about Mena and remote options | cost/eligibility: private pay; confirm rates and scope | emergency limit: not emergency response or a guarantee of local service | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

The Peer Tree

Ask about paid support for a person affected or someone supporting them. Confirm current service area, availability and cost before making a commitment.

Role: digital peer-support community | geography: online | cost/eligibility: confirm current access and any charges | emergency limit: not therapy or emergency response | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Unburied

Explore a judgment-free digital space for people affected by clutter or hoarding and their supporters. It is not a substitute for treatment or crisis services.

Role: nonprofit community behavioral-health care and navigation | geography: Mena clinic and 16-county western Arkansas service area, including Polk County | cost/eligibility: most major insurance, Medicaid, Medicare and sliding-fee options are listed; confirm fit and fees | emergency limit: routine intake is not 911 | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

The Guidance Center — Mena clinic

The Guidance Center lists outpatient counseling, medication management, addiction services, telehealth and 24/7 crisis support, with a Mena clinic at 307 South Cherry Street. Ask what service fits your situation and what access and payment rules apply.

Role: hospital behavioral-health and outpatient-care inquiry | geography: Mena and Polk County; confirm service area | cost/eligibility: physician assessment, insurance, admission criteria and fees apply | emergency limit: use 911 for immediate danger or urgent medical response | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Mena Regional Health System — behavioral health

Mena Regional describes inpatient behavioral-health services and Cedar Haven outpatient care. Ask about the right level of care, referral or self-referral steps, current clinician availability and costs.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch | geography: Mena and Polk County | cost/eligibility: response costs may vary | emergency limit: immediate threats, fire, serious injury or urgent medical emergencies | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Immediate danger — 911

If someone is in immediate danger, there is a fire, or urgent medical care is needed, call 911. Explain any blocked exit or access concern clearly.

Role: emotional-distress and crisis support | geography: United States | cost/eligibility: free and confidential | emergency limit: call 911 for immediate physical danger | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

988 Suicide & Crisis Lifeline

Call or text 988, or use online chat, for support with emotional distress or a mental-health or substance-use crisis. You do not need a particular diagnosis to reach out.

Role: behavioral-health crisis support | geography: western Arkansas, including Polk County | cost/eligibility: ask about current response and access | emergency limit: call 911 for immediate physical danger | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

The Guidance Center — 24/7 crisis support

The Guidance Center publishes a 24/7 crisis number for mental-health support. Ask what response is available for your location and situation; this is not a property cleanup or code service.

Role: report suspected abuse, neglect, self-neglect or exploitation of an eligible vulnerable adult | geography: Arkansas | cost/eligibility: state reporting criteria apply | emergency limit: call 911 for imminent danger | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Arkansas Adult Protective Services

Arkansas DHS provides a reporting pathway for suspected adult maltreatment. Adult Protective Services is not a routine clutter referral or a guarantee of a particular response; the state determines whether a report meets its criteria.

Role: food, poverty and homelessness-resource inquiry | geography: Mena and Polk County; confirm current service area | cost/eligibility: ask about current programs, eligibility and capacity | emergency limit: not emergency dispatch or guaranteed shelter | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Polk County AR Salvation Army service unit

The Salvation Army lists a Polk County service unit at 401 Sherwood Avenue with food and homelessness-related services. Call to ask about current help and safe next steps; do not assume a shelter bed or same-day placement.

Role: state benefits and social-service office | geography: Polk County | cost/eligibility: program rules and documents vary | emergency limit: not crisis dispatch or emergency shelter | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Arkansas DHS county office

Arkansas DHS lists a Polk County office at 1802 Highway 71 North in Mena. Ask about current SNAP, Medicaid, cash-assistance or protective-service pathways and what documents are needed.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: water, sewer and utility-navigation information | geography: Mena city limits; availability differs by property | cost/eligibility: deposits, rates, account-holder rules and service boundaries apply | emergency limit: not emergency response or a cleanup service | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

City of Mena utilities

The City identifies Mena Water & Sewer and other utility providers and cautions that availability and rates vary by address. Ask about the exact property, payment arrangements, service concerns and current connection requirements.

Role: public housing and housing-choice assistance inquiry | geography: Polk County | cost/eligibility: application, income, program and waitlist rules apply; confirm vacancies and accessible options | emergency limit: not emergency shelter | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Polk County Housing Authority

The authority publishes housing information and lists its office at 509 South Morrow Street in Mena. Ask about current waitlists, applications, accessible units and whether a program fits your household before traveling.

Role: county public-health and prevention services | geography: Polk County | cost/eligibility: service eligibility, appointments and fees vary | emergency limit: not emergency dispatch | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Polk County Health Unit

The Arkansas Department of Health directory lists the Polk County Health Unit at 702 Hornbeck Avenue in Mena. Ask which current services, appointments, prevention programs or referrals fit your needs.

Role: community-health primary-care clinic | geography: Mena and Polk County; confirm service area | cost/eligibility: sliding-fee and insurance policies must be confirmed | emergency limit: not emergency dispatch | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Healthy Connections — Mena

Healthy Connections lists a Mena clinic at 136 Health Park Lane. Ask about appointments, insurance, sliding-fee eligibility, medical needs and whether a referral is required.

Role: public library, information and internet-access resource | geography: Polk County; main library in Mena | cost/eligibility: library-card and equipment rules apply; public Wi-Fi is subject to current policy | emergency limit: not emergency response | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Polk County Library

The Polk County Library lists its Mena location at 410 Eighth Street and public computers, Wi-Fi and information services. Ask staff about current hours, computer access and local referral information.

Role: rural public transportation | geography: Polk County and the Western Transit service area | cost/eligibility: shared rides, scheduling and fares apply; confirm wheelchair-accessible arrangements | emergency limit: non-emergency transportation | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Western Transit System

The Area Agency on Aging of Western Arkansas lists shared rural transportation for Polk County and asks riders to schedule at least 48 business hours ahead. Confirm trip availability, fare, pickup details and accessibility.

Role: intercity bus transportation | geography: Mena stop at 901 North US-71; regional destinations vary | cost/eligibility: ticket, schedule and carrier rules apply; stop is unstaffed | emergency limit: non-emergency transportation | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Jefferson Lines — Mena stop

Jefferson Lines lists a passenger stop at Wendy's, 901 North US-71 in Mena. Confirm the route, boarding time, ticket and accessibility details before relying on this stop; it is not local paratransit.

Role: aging, nutrition and benefits-navigation inquiry | geography: Polk County and regional service area; confirm the responsible agency | cost/eligibility: age, income, disability and program rules apply | emergency limit: not emergency response or guaranteed meals | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Arkansas River Valley Area Agency on Aging

Arkansas aging resources list Polk County programs such as senior nutrition and food assistance. Ask which current local program, meal site or application pathway serves your address and circumstances.

Role: older-adult resource directory | geography: Arkansas, including Polk County listings | cost/eligibility: each listed program sets its own rules; verify current details | emergency limit: directory is not emergency dispatch | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

UAMS statewide aging resource directory

The UAMS aging directory lists Polk County food, mental-health, senior-center and health resources. Use it as a starting point, then confirm each provider's address, hours, eligibility, availability and cost.

Role: research-based family, health, agriculture and community-information resource | geography: Polk County | cost/eligibility: programs and appointments vary | emergency limit: not emergency dispatch or cleanup service | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Polk County Cooperative Extension

The University of Arkansas Cooperative Extension office serves Polk County and provides research-based advice for families and communities. Ask whether a current program or referral fits your practical question.

Role: civil legal-aid intake and fair-housing information | geography: Arkansas; county and case coverage must be confirmed | cost/eligibility: income, case type and funding rules apply | emergency limit: not emergency response | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

Legal Aid of Arkansas

Legal Aid of Arkansas explains eligibility and statewide fair-housing pathways. Ask whether the issue, county and household circumstances fit current intake rules; legal aid is not a cleanup service.

Role: federal housing and rental-assistance information | geography: Arkansas | cost/eligibility: each housing program sets income, application and waitlist rules | emergency limit: website is not emergency shelter | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

HUD Arkansas housing resources

HUD's Arkansas page is a starting point for public-housing, rental-assistance and housing-counseling information. Confirm current program status with the local housing authority or provider.

Role: municipal information and department routing | geography: Mena city limits; county properties may be outside city jurisdiction | cost/eligibility: department rules, permits, fees and service boundaries vary | emergency limit: use 911 for urgent danger | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.

City of Mena general contact

The City of Mena identifies police, fire, street and other municipal departments. For a property, sanitation or code question, ask which jurisdiction and department applies before starting work or moving items.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Mena, Arkansas, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight