A Hoarding Alliance local resource guide

Hoarding support in Medford, Oregon.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Medford and Jackson County.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You do not have to know the perfect next step.

Our virtual groups give people affected by hoarding and clutter concerns a place to connect from Medford, Jackson County, and other communities. We can help you think through what is happening and what kind of next step may fit.

For immediate danger

Call 911 for a medical emergency, fire, or immediate threat. For behavioral-health crisis support, call or text 988 and ask about local mobile crisis response. For housing navigation, call 211 or text your ZIP code to 898211.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Qualified-care pathway - Medford; counseling, psychiatric medication management, addiction care, and same-day crisis appointments; insurance, sliding-fee, intake, and capacity rules apply

Rogue Community Health Behavioral Health

Rogue Community Health's Medford Behavioral Health clinic brings licensed counselors, clinical social workers, and psychiatric nurse practitioners together for individual and family counseling, group support, medication management, and substance-use care. Ask about OHP, Medicare, no-insurance, sliding-fee, telehealth, and same-day options.

State crisis-response and 988 pathway - Oregon; call, text, or chat support and local response rules apply

Oregon Behavioral Health Crisis Response System and 988

Oregon Health Authority directs people in behavioral-health crisis to call, text, or chat with 988. A 988 counselor can request a local mobile crisis response when appropriate and available; call 911 for immediate medical danger, fire, violence, or an emergency that cannot wait.

Jackson County resource-navigation and peer-support pathway - food, shelter, warmth, housing, benefits, utilities, and transportation; program, eligibility, and capacity rules apply

ACCESS Resource Navigation

ACCESS helps Jackson County residents identify needs and connect with food, shelter, housing stabilization, benefits, utility assistance, transportation guidance, and peer-led outreach. The organization lists Wednesday walk-in resource navigation in downtown Medford and a phone line for people who are unhoused.

Municipal housing, shelter, affordable-housing, and homelessness-navigation hub - Medford; screening, residency, funding, and availability rules apply

City of Medford Housing and Community Development

The City of Medford's housing page connects residents with affordable housing, Housing Authority of Jackson County and ACCESS pathways, immediate-shelter contacts, and 211 information. Call before traveling and confirm current screening, documents, and capacity.

Statewide health and human-services navigation - Oregon; information, referral, eligibility, and provider-capacity rules vary

Oregon 211info

211info can help identify local housing, food, health, utility, and crisis resources when the right agency is not yet clear. Confirm the referral directly with the program before relying on a schedule, opening, or eligibility determination.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, survivor advocacy, shelter, protective services, code enforcement, or emergency dispatch.

Immediate danger and emergency dispatch - Medford and Jackson County; use for fire, medical emergency, violence, or immediate threat

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, counseling service, or cleanup provider.

Free 24/7 call, text, and chat crisis pathway - Oregon and nationwide; crisis screening, mobile response, and referral rules apply

988 Suicide and Crisis Lifeline

Call or text 988 for confidential behavioral-health crisis support and connection to local services. Oregon says 988 can connect callers to mobile crisis intervention when appropriate and available; it is not emergency dispatch or a cleanup service.

Community-based behavioral-health crisis response - Oregon; local team availability, assessment, and response rules apply

Oregon Mobile Crisis Intervention Services

Oregon Health Authority describes mobile crisis teams that can provide community-based intervention and says community mental-health programs must operate mobile crisis intervention services 24 hours a day, seven days a week. Contact 988 to ask for a local response when needed.

24/7 confidential survivor-support, safety-planning, advocacy, shelter, and protective-services pathway - Jackson County; survivor intake and capacity rules apply

Community Works

Community Works serves people affected by domestic violence, sexual assault, stalking, and trafficking in Jackson County. Its trained advocates describe free, confidential, multilingual support and shelter-related help; call 911 for immediate danger and use a safer device when possible.

Local law-enforcement and public-safety pathway - Medford; emergency, non-emergency, and investigative limits apply

Medford Police Department

Use 911 for an emergency. The Medford Police Department publishes its headquarters and public-safety contact information for non-emergency concerns; it is not a hoarding-support, therapy, or cleanup provider.

Property-maintenance, housing-nuisance, blight, inspection, and safety-complaint pathway - Medford; jurisdiction, notice, inspection, and correction rules apply

Medford Code Enforcement and Problem Properties

The city describes code enforcement and problem-property pathways for unsafe, substandard, or blighted conditions. A report may begin a municipal process but is not consent-based support or a guaranteed cleanup; ask about the least disruptive appropriate route.

Building-code, inspection, permit, and built-environment safety pathway - Medford; project, inspection, and code rules apply

Medford Building Safety

Medford Building Safety handles residential and commercial plan review and inspections. The department also describes an ordinance-compliance program for blighted properties and voluntary compliance; it is not a clinical or cleanup service.

State protective-services navigation - Oregon; abuse, neglect, exploitation, screening, and investigation rules apply

Oregon Adult Protective Services

When an older adult or adult with a disability may be unsafe because of abuse, neglect, exploitation, or inability to protect themselves, use Oregon's protective-services and aging-resource pathways. It is not a voluntary cleanup service or emergency medical response; call 911 for immediate danger.

Survivor-centered shelter and safety-planning pathway - Jackson County; confidential intake, eligibility, and available-space rules apply

Community Works Housing and Safety Support

Community Works can help survivors discuss safety, advocacy, and shelter-related options. Do not post sensitive details publicly or assume an available bed; call the helpline to discuss a safer next step.

Municipal shelter and homelessness-navigation contacts - Medford; screening, documentation, and capacity rules apply

Medford Housing Crisis and Shelter Contacts

The city identifies Community Works, 211info, Rogue Retreat, Hearts with a Mission, Medford Gospel Mission, and St. Anthony Shelter as local immediate-shelter contacts. Confirm current eligibility, hours, transportation, and capacity before traveling.

People and practical help

Housing, food, health, transportation, and ongoing support

These listings connect Medford and Jackson County residents with housing, homelessness navigation, food, health, benefits, transit, accessible transportation, libraries, home repair, peer support, and community resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Jackson County food-assistance pathway - pantry, meals, student food, and food-support navigation; schedules, service areas, and household rules vary

ACCESS Food Programs

ACCESS says hundreds of Jackson County families rely on its food programs and publishes pantry locations, food programs, and other ways to get connected. Confirm current pantry hours, transportation, identification, and capacity.

Housing-stabilization and affordable-housing pathway - Jackson County; income, funding, documentation, waiting-list, and unit rules apply

ACCESS Rental Assistance and Affordable Housing

ACCESS provides rental assistance, affordable housing, and other pathways intended to help low-income households get into and keep a long-term home. Ask which program is open, what documents are needed, and whether a waiting list applies.

Emergency shelter and severe-weather pathway - Medford; activation, screening, hours, and capacity rules apply

ACCESS Severe Weather Shelter

ACCESS operates an emergency severe-weather shelter in partnership with the City of Medford. Check the current activation information before traveling and ask about transportation, pets, belongings, accessibility, and intake.

Housing Choice Voucher and affordable-housing pathway - Jackson County; application, income, household, waitlist, and program rules apply

Housing Authority of Jackson County

The City identifies the Housing Authority of Jackson County as a rental-housing resource for Medford. Contact the authority directly to confirm current Housing Choice Voucher and project-based opportunities, application status, accessibility, and emergency-transfer questions.

Local fixed-route bus and regional transit pathway - Medford and Rogue Valley communities; routes, fares, service alerts, and schedules vary

Rogue Valley Transportation District

RVTD provides public transportation in Medford and nearby communities, with a transfer station downtown. Confirm routes, service hours, fares, reduced-fare options, and weather or service alerts before planning a support, food, medical, or housing visit.

ADA paratransit and accessible transportation - Medford service area; disability eligibility, reservation, fare, and service-area rules apply

RVTD Valley Lift

Valley Lift is a shared-ride, origin-to-destination accessible service for people whose disabilities prevent them from using regular fixed-route buses. RVTD lists a $4 fare and service within three-quarters of a mile of fixed routes; confirm eligibility and reservation requirements before relying on a ride.

State health coverage and community-resource navigation - Oregon; income, household, identity, and plan rules apply

Oregon Health Plan and Community Resources

Oregon Health Authority lists community resources and explains that the Aging and Disability Resource Connection, 988, and other statewide pathways can help people connect with care and support. Confirm which program or plan should handle the request.

Free public computer, internet, technology-help, and information pathway - Jackson County; library card, appointment, and service rules vary

Jackson County Library District Computer and Tech Help

Jackson County Library District offers computer and technology help from its Medford Library home base, including one-on-one appointments in person or over Zoom. It is not a crisis, housing, or cleanup service, but can be a practical place to connect with information and complete applications.

Municipal garbage, substandard-housing, code-enforcement, and fire-safety contact pathway - Medford; complaint and correction rules apply

City of Medford Garbage Accumulation and Code Contacts

The city contact page lists separate contacts for garbage accumulation, substandard housing, code enforcement, fire safety, building safety, and police non-emergency concerns. Confirm the appropriate department before reporting a situation and recognize that municipal action is not consent-based support.

Municipal public-works and right-of-way contact pathway - Medford; service scope, location, and response rules apply

Medford Public Works

For questions involving public right-of-way conditions or city public works, the city's contact page directs residents to Public Works. It does not provide private-property cleanup, moving, or hoarding support.

Qualified community-health and behavioral-health access pathway - Medford; insurance, OHP, income, sliding-fee, and intake rules apply

Rogue Community Health OHP and Sliding-Fee Care

Rogue Community Health describes comprehensive medical, dental, behavioral-health, nutrition, pharmacy, and community-health-worker services, including options for people with OHP, Medicare, no insurance, or limited ability to pay. Ask which services, appointments, and fees fit the household.

Regional domestic- and sexual-violence, stalking, trafficking, and survivor-support resource center - Jackson County; confidential intake and scope rules apply

Community Works Resource Center

Community Works says it is the Jackson County resource center for domestic violence, sexual assault, stalking, and trafficking, with advocacy and confidential support. Use the helpline for current options; do not assume it provides general housing or clutter-removal services.

Home-repair and accessibility pathway - Jackson County homeowners; income, ownership, safety, project, and program rules apply

Rogue Valley Habitat for Humanity Repair Programs

The City of Medford identifies Rogue Valley Habitat for Humanity repair programs for exterior preservation, accessibility, and critical repairs that improve health outcomes and preserve affordable housing. Confirm homeowner eligibility, scope, cost, wait time, and whether the repair is within program limits.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area; scope, cost, scheduling, travel, consent, and safety rules apply

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in Medford or Jackson County.

Digital peer-support pathway for people affected by hoarding and clutter concerns - online; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Medford, Oregon, and includes city, county, regional, statewide, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight