The Peer Tree
Ask who makes decisions about belongings, what a first visit would cover, and whether you can begin with one task or pause.
A Hoarding Alliance local resource guide
If clutter is making it hard to get out the door, prepare a meal, or keep up with a housing notice, pick one thing that needs attention today. You can ask for help without agreeing to a cleanout. If you are helping someone else, ask what they want to be able to do at home and what they want you to leave alone.
Start here - Fight the Blight
For a deadline, have the notice and its date ready. For a safe place to stay, explain whether you need help tonight and how far you can travel. For hoarding-related support, ask about a first conversation or a virtual group. Confirm the service area and costs before booking or sharing photos.
Ask about a conversation for yourself or support for a family member. You do not need to have a cleanup plan or share photos to ask what options exist.
Role: nonprofit front door for hoarding-related support and virtual groups; geography: ask about remote access from Mayville and Chautauqua County; cost/eligibility: confirm registration, group fit, and any fees; local funded or in-home help is not assumed; emergency limit: not therapy or emergency response.
For an active fire, immediate danger, or a medical emergency, move to safety if you can and call 911. Tell responders if access is blocked or someone may still be inside.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
Ask who makes decisions about belongings, what a first visit would cover, and whether you can begin with one task or pause.
Use the online community to think through a next step or get encouragement without having to show anyone your home.
Give your ZIP and the first problem you want to address. Ask which service covers Mayville and whether you need to call before traveling.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Call from a safe place. Explain if doors, stairs, or hallways are blocked. Do not re-enter an unsafe home for belongings.
For an emergency that requires responders, call 911 rather than arranging a routine ride. The Westfield department is a separate medical pathway, not a support group.
Focus on a way out and space around cooking or heating equipment. Avoid trying to move unstable piles or entering an unsafe room to clear it.
Keep any written notice and its deadline. Ask the village contact which office handles it, and ask legal aid separately if a tenancy or court deadline is involved.
Tell intake the deadline or whether you have nowhere safe to sleep. If the office is closed, use the county's instructions or ask 211 for the current route.
Check whether Code Blue is active before traveling. Ask about accessibility, pets, and a way to get there. Use the county's general housing intake when the cold-weather program is not operating.
If rent is overdue or you have lost housing, ask what intake pathway fits your situation and whether there is a separate step for tonight's needs.
If threats, violence, or control of belongings make it unsafe to act, use a device you trust. The county page also lists specialized domestic and sexual violence support.
If a notice or court date is involved, gather the notice, lease, and hearing details. Ask what help is available and what to do if intake cannot respond before the deadline.
If someone is being neglected, exploited, or prevented from getting essential help, describe the specific safety concern. Clutter by itself does not establish a need for protective intervention.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
Ask about a clinical assessment and whether the clinic has hoarding-specific experience or a referral. Confirm which location handles the service before arranging travel.
If several agencies are involved, ask whether adult SPOA can help coordinate care or supports and whether a clinician or caseworker needs to submit the referral.
Use the information to ask a clinician about hoarding-specific training, assessment, and whether they see New York residents in person or by telehealth.
Ask about a peer conversation or a current group if isolation or uncertainty is making it hard to take the next step.
Explain what has become harder at home, such as cooking, bathing, or getting to appointments. Ask which programs can assess your needs.
If you cannot use the kitchen or shop reliably, ask whether a meal site or home delivery fits. Ask about a pantry while waiting for intake if food is needed now.
If you need food or other necessities, use the outside-Erie contact instructions and ask what is available for your ZIP.
Search using your ZIP. Call before going if you need an accessible pickup or have limited transportation. Ask 211 for alternatives if the first option does not work.
Ask which program fits renters or owners and whether intake is open. For a same-night housing problem, use county emergency assistance or 211 as well.
Ask a navigator about possible help with food, transportation, or housing if you have Medicaid. Check what information they need and what happens after screening.
Check the correct stop, whether it serves your destination, and the last return trip. Ask about alternatives if reaching the stop is difficult.
Check acceptance before loading a vehicle. Ask for separate instructions for chemicals, batteries, or unknown liquids. Do not mix materials or open leaking containers.
A note from the Alliance
This guide is anchored in Mayville, New York, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight