A Hoarding Alliance local resource guide

Hoarding support in Mayville, New York.

If clutter is making it hard to get out the door, prepare a meal, or keep up with a housing notice, pick one thing that needs attention today. You can ask for help without agreeing to a cleanout. If you are helping someone else, ask what they want to be able to do at home and what they want you to leave alone.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Start with the need that matters most today

For a deadline, have the notice and its date ready. For a safe place to stay, explain whether you need help tonight and how far you can travel. For hoarding-related support, ask about a first conversation or a virtual group. Confirm the service area and costs before booking or sharing photos.

Ask about a conversation for yourself or support for a family member. You do not need to have a cleanup plan or share photos to ask what options exist.

Role: nonprofit front door for hoarding-related support and virtual groups; geography: ask about remote access from Mayville and Chautauqua County; cost/eligibility: confirm registration, group fit, and any fees; local funded or in-home help is not assumed; emergency limit: not therapy or emergency response.

For immediate danger

For an active fire, immediate danger, or a medical emergency, move to safety if you can and call 911. Tell responders if access is blocked or someone may still be inside.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: separate private-pay hoarding support and family guidance; geography: ask about remote services or travel to western New York; cost/eligibility: private-pay; confirm location, scope, and a quote; emergency limit: not emergency response, therapy, or hazardous-waste handling. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

The Peer Tree

Ask who makes decisions about belongings, what a first visit would cover, and whether you can begin with one task or pause.

Role: digital peer support for people affected and their supporters; geography: online; cost/eligibility: confirm current access and any fees; emergency limit: not therapy or emergency support. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Unburied

Use the online community to think through a next step or get encouragement without having to show anyone your home.

Role: information and referral for basic needs; geography: Chautauqua County and other western New York counties; cost/eligibility: navigation is free; individual programs set eligibility, costs, and availability; emergency limit: not dispatch or a guarantee of shelter placement. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

211 WNY

Give your ZIP and the first problem you want to address. Ask which service covers Mayville and whether you need to call before traveling.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch; geography: Mayville and Chautauqua County; cost/eligibility: no enrollment to call; treatment or transport may be billed; emergency limit: for immediate danger, not routine organizing or housing navigation. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

911 — immediate danger

Call from a safe place. Explain if doors, stairs, or hallways are blocked. Do not re-enter an unsafe home for belongings.

Role: 24-hour emergency medical care; geography: Westfield, Chautauqua County; cost/eligibility: ask about coverage and billing for nonurgent questions; do not delay emergency care; emergency limit: not a routine hoarding assessment or cleanup service. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

AHN Westfield Memorial Hospital — emergency department

For an emergency that requires responders, call 911 rather than arranging a routine ride. The Westfield department is a separate medical pathway, not a support group.

Role: public fire-prevention guidance; geography: national; cost/eligibility: free to read; local fire services may have separate procedures; emergency limit: not emergency dispatch or an inspection. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

U.S. Fire Administration — hoarding and fire safety

Focus on a way out and space around cooking or heating equipment. Avoid trying to move unstable piles or entering an unsafe room to clear it.

Role: village routing for property and code questions; geography: Village of Mayville; confirm jurisdiction outside village boundaries; cost/eligibility: ask what applies to your address and whether fees or inspections are involved; emergency limit: not dispatch, legal advice, or a property assessment. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Village of Mayville — code enforcement contact

Keep any written notice and its deadline. Ask the village contact which office handles it, and ask legal aid separately if a tenancy or court deadline is involved.

Role: screening for urgent housing, utility, food, or safety needs; geography: Chautauqua County; confirm the right intake office before traveling; cost/eligibility: eligibility varies by emergency and household; ask what records to bring; emergency limit: not 911 or a guarantee of funds or a room. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Chautauqua County DSS — emergency assistance

Tell intake the deadline or whether you have nowhere safe to sleep. If the office is closed, use the county's instructions or ask 211 for the current route.

Role: cold-weather shelter information for people without safe housing; geography: Chautauqua County; check the current location and activation; cost/eligibility: weather and program rules apply; confirm admission, transport, and capacity; emergency limit: not year-round shelter or a substitute for emergency medical care. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Chautauqua County — Code Blue

Check whether Code Blue is active before traveling. Ask about accessibility, pets, and a way to get there. Use the county's general housing intake when the cold-weather program is not operating.

Role: housing-stability intake and homeless service navigation; geography: Chautauqua County; cost/eligibility: confirm current eligibility, documentation, funding, and available programs; emergency limit: not dispatch or a guarantee of same-day placement. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Chautauqua Opportunities — homelessness prevention

If rent is overdue or you have lost housing, ask what intake pathway fits your situation and whether there is a separate step for tonight's needs.

Role: county advocacy and referral for people affected by crime; geography: Chautauqua County; county lists a Mayville office; cost/eligibility: the county lists its victim services as free; ask about eligibility and separate survivor program intake; emergency limit: not emergency dispatch or guaranteed shelter. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Chautauqua County Victim Assistance Program

If threats, violence, or control of belongings make it unsafe to act, use a device you trust. The county page also lists specialized domestic and sexual violence support.

Role: civil legal aid intake; geography: Chautauqua County; office in Jamestown; cost/eligibility: free civil legal aid for eligible people; confirm income, case type, and capacity; emergency limit: not emergency dispatch and does not extend a deadline. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

LawNY — Jamestown office

If a notice or court date is involved, gather the notice, lease, and hearing details. Ask what help is available and what to do if intake cannot respond before the deadline.

Role: information and protective-service routing for concerns involving older adults; geography: Chautauqua County; cost/eligibility: ask about screening, eligibility, and confidentiality before sharing details; emergency limit: not emergency dispatch or a home-cleaning service. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Chautauqua County — elder abuse prevention

If someone is being neglected, exploited, or prevented from getting essential help, describe the specific safety concern. Clutter by itself does not establish a need for protective intervention.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: county behavioral health intake and clinic information; geography: county centers in Jamestown and Dunkirk; cost/eligibility: confirm the site, appointments, insurance, and out-of-pocket cost; emergency limit: routine intake is not emergency response. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Chautauqua County Mental Hygiene — behavioral health centers

Ask about a clinical assessment and whether the clinic has hoarding-specific experience or a referral. Confirm which location handles the service before arranging travel.

Role: coordination and referral for eligible adults with significant behavioral health needs; geography: Chautauqua County; cost/eligibility: confirm referral criteria and required documents; referred services have separate terms; emergency limit: not emergency dispatch or guaranteed housing. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Chautauqua County Adult Single Point of Access

If several agencies are involved, ask whether adult SPOA can help coordinate care or supports and whether a clinician or caseworker needs to submit the referral.

Role: hoarding-specific education and care-finding resources; geography: national; verify availability for New York residents; cost/eligibility: educational pages are free; providers set fees and insurance terms; emergency limit: not emergency support or guaranteed clinical access. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

International OCD Foundation — Hoarding Center

Use the information to ask a clinician about hoarding-specific training, assessment, and whether they see New York residents in person or by telehealth.

Role: peer-run support and group navigation; geography: centers in Jamestown and Dunkirk; confirm current options; cost/eligibility: ask which groups fit, how to join, and any program-specific terms; emergency limit: not therapy, a verified hoarding-specific group, or emergency response. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Mental Health Association in Chautauqua County

Ask about a peer conversation or a current group if isolation or uncertainty is making it hard to take the next step.

Role: navigation for long-term supports; geography: countywide; Mayville contact is listed; cost/eligibility: ask about eligibility, availability, and costs of any referred service; emergency limit: not emergency placement or a guarantee of in-home support. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

NY Connects — Chautauqua County

Explain what has become harder at home, such as cooking, bathing, or getting to appointments. Ask which programs can assess your needs.

Role: older-adult nutrition and home-delivery information; geography: Chautauqua County; confirm address or meal site; cost/eligibility: ask about age, home-delivery criteria, contributions, and start dates; emergency limit: not same-day emergency food or medical help. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Chautauqua County nutrition and meal services

If you cannot use the kitchen or shop reliably, ask whether a meal site or home delivery fits. Ask about a pantry while waiting for intake if food is needed now.

Role: nonprofit intake for practical needs and possible assistance; geography: Chautauqua County through regional intake; confirm the relevant office; cost/eligibility: programs and availability vary; ask about household eligibility and documentation; emergency limit: not emergency dispatch or guaranteed funds. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Catholic Charities of Buffalo — basic needs

If you need food or other necessities, use the outside-Erie contact instructions and ask what is available for your ZIP.

Role: regional food-pantry navigation; geography: western New York, including Chautauqua County; cost/eligibility: check each pantry's service area, documentation, and hours; emergency limit: not 24-hour dispatch or a guarantee of pickup. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

FeedMore WNY — pantry locator

Search using your ZIP. Call before going if you need an accessible pickup or have limited transportation. Ask 211 for alternatives if the first option does not work.

Role: housing voucher and housing-program information; geography: Chautauqua County; verify the specific program area; cost/eligibility: income and program rules apply; confirm applications, waitlists, and fees; emergency limit: not an emergency shelter or a cleanup grant. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Chautauqua Opportunities — housing programs

Ask which program fits renters or owners and whether intake is open. For a same-night housing problem, use county emergency assistance or 211 as well.

Role: screening and referral for practical needs; geography: regional pathway; confirm Chautauqua County address coverage; cost/eligibility: provider describes a route for Medicaid members; confirm plan and program eligibility; emergency limit: not emergency dispatch or a guarantee of benefits. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Family Service of the Chautauqua Region — social care navigation

Ask a navigator about possible help with food, transportation, or housing if you have Medicaid. Check what information they need and what happens after screening.

Role: public bus routes and schedule information; geography: Mayville and served Chautauqua County communities; cost/eligibility: confirm fares, stops, accessible boarding, reservations, and service days; emergency limit: not an ambulance or emergency transportation. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

CHQ Transit — Mayville routes

Check the correct stop, whether it serves your destination, and the last return trip. Ask about alternatives if reaching the stop is difficult.

Role: county waste and recycling instructions; geography: Chautauqua County; verify the right facility for your address and material; cost/eligibility: confirm current fees, residency rules, materials, and hours; emergency limit: not hazardous-material response or a whole-home cleanup service. | Each resource states its role, service area, cost or eligibility to confirm, and emergency limits.

Chautauqua County Landfill and transfer stations

Check acceptance before loading a vehicle. Ask for separate instructions for chemicals, batteries, or unknown liquids. Do not mix materials or open leaking containers.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Mayville, New York, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight