A Hoarding Alliance local resource guide

Hoarding support in Martinez, California.

A respectful place to begin—whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Contra Costa County.

People first.Then the stuff.A Fight the Blight initiative

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You do not have to solve everything today.

Choose the kind of support that fits right now. You can begin with a conversation, ask what a service actually does, and decide what happens next together.

A respectful place to describe what is happening and ask about one manageable next step. You do not have to agree to a whole-home cleanout to start a conversation.

Role: nonprofit hoarding-support first conversation and virtual-group front door | geography: online; ask whether Contra Costa County is in scope | cost/eligibility: confirm program fit, group access, eligibility, and any cost | emergency limit: not clinical care, crisis response, shelter, or a cleanup guarantee

For immediate danger

If someone faces immediate danger, fire, or a serious medical emergency, call 911. For a behavioral-health crisis in Contra Costa County, call A3 at 844-844-5544; it is not a substitute for emergency dispatch.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding and chronic-disorganization support | geography: ask about remote or in-person service area | cost/eligibility: private-pay; request current rates and fit before booking | emergency limit: not therapy, emergency response, or a guaranteed cleanout

The Peer Tree

Peer-led, consent-based support for people affected by clutter and for family members. Ask what support is available, whether it fits your goals, and the current cost before making a commitment.

Role: digital peer support and practical tools | geography: online; check current access | cost/eligibility: review current account and price terms | emergency limit: not therapy, crisis care, or emergency support

Unburied

A private digital space for peer connection, gentle structure, and manageable next steps for people affected by hoarding or clutter, including friends and family. It is not a clinical service.

Role: community-resource navigation | geography: Contra Costa County | cost/eligibility: call/text/web navigation is free; individual programs set their own eligibility | emergency limit: not emergency dispatch or clinical crisis care

211 Contra Costa

Ask a live navigator about food, housing, shelter referrals, health care, transportation, and other basic needs. Ask what information a referral requires before sharing sensitive details.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch | geography: United States | cost/eligibility: call for immediate danger, fire, serious injury, or urgent medical emergency | emergency limit: for emergencies, not routine cleanup, housing navigation, or non-urgent referrals

Immediate danger, fire, or urgent medical emergency — 911

If anyone is in immediate danger, there is a fire, or urgent medical help is needed, call 911.

Role: 24/7 behavioral-health crisis support | geography: Contra Costa County | cost/eligibility: call to ask for support; response options depend on the situation | emergency limit: call 911 for immediate physical danger or urgent medical emergencies

A3 Miles Hall Crisis Call Center

Contra Costa Health's A3 line offers phone support and can determine whether another county response is appropriate. A3 is a behavioral-health crisis pathway, not routine therapy or a guarantee of an in-person team.

Role: 24/7 crisis counseling | geography: United States | cost/eligibility: call or text 988; no stated fee | emergency limit: call 911 for immediate danger or urgent medical response

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or a behavioral-health crisis. You can contact the line for yourself or someone you care about.

Role: county behavioral-health screening and access | geography: Contra Costa County residents | cost/eligibility: specialty services are offered to eligible residents, including Medi-Cal members; ask about coverage and costs | emergency limit: not emergency dispatch; use A3 or 911 for an immediate crisis

Contra Costa Health Behavioral Health Access Line

Call to ask about screening, mental-health or substance-use treatment, and how to reach an appropriate county service. Have insurance details available, but ask about privacy and eligibility before sharing more than needed.

Role: psychiatric emergency evaluation | geography: 2500 Alhambra Avenue, Martinez | cost/eligibility: emergency evaluation is not a routine appointment; ask the hospital about billing and access | emergency limit: emergency service, not ongoing outpatient counseling; call 911 if immediate transport or medical help is needed

Psychiatric Emergency Services at Contra Costa Regional Medical Center

Contra Costa Health lists this service at its Martinez medical center for psychiatric emergencies. Call first if it is safe to do so; do not delay emergency care when someone is in immediate danger.

Role: confidential reports and assessment for suspected abuse, neglect, or self-neglect | geography: Contra Costa County adults age 60+ and qualifying dependent adults age 18–59 | cost/eligibility: anyone may ask or report; APS determines whether intervention criteria are met | emergency limit: not a general cleanup service or emergency dispatch

Adult Protective Services

EHSD says its hotline is staffed around the clock and accepts confidential reports. Clutter by itself does not establish neglect; ask APS what facts matter and what may follow a report.

Role: outreach and coordinated-entry navigation for unsheltered people | geography: Contra Costa County | cost/eligibility: request outreach through 211; service and prioritization criteria apply | emergency limit: not 24/7 and not a crisis-response team; call 911 for emergencies

Contra Costa C.O.R.E. homeless outreach

County teams connect unsheltered people and families with basic-needs and housing pathways. This is not a general home cleanout service and cannot promise housing placement.

Role: municipal code-compliance information and complaint response | geography: City of Martinez only; confirm the property is inside city limits | cost/eligibility: ask the City about process, fees, and options | emergency limit: not crisis response; code action may include notices or enforcement

Martinez Code Enforcement

If a property concern involves a city rule, ask what applies before making assumptions. A city complaint may trigger an inspection or enforcement process; this is not a confidential clinical or hoarding-support service.

Role: emergency shelter for eligible families | geography: Martinez; serves Contra Costa County | cost/eligibility: 211 listing describes families with children and some pregnant applicants; referral through C.O.R.E.; confirm current criteria and space | emergency limit: shelter intake is not a substitute for 911 or a medical emergency department

Mountain View Family Emergency Shelter

The current 211 listing describes a referral-based family shelter and notes that some other applicants may be considered case by case. Call 211 before traveling; beds, intake, and rules can change.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: county-government and department navigation | geography: County Administration Building, 1025 Escobar Street, Martinez, and countywide offices | cost/eligibility: requirements, hours, and fees depend on the department | emergency limit: administrative offices are not emergency response

Contra Costa County offices and service directory

The County's contact page identifies its Martinez administration building and directs residents to department-specific offices. Ask which agency has jurisdiction before sharing private information or making a trip.

Role: public housing and housing-choice voucher information | geography: Martinez office and countywide programs | cost/eligibility: program rules and waitlists apply; ask whether applications are open and what documents are needed | emergency limit: not an emergency shelter or guaranteed placement

Contra Costa County Housing Authority

The Housing Authority lists its Martinez administration and voucher offices. Program availability, waitlists, eligible household rules, and placement timelines must be confirmed directly.

Role: housing-program and rental-information navigation | geography: Contra Costa County | cost/eligibility: program and landlord criteria vary; the County does not provide placement or manage the listed apartments | emergency limit: not shelter intake or crisis response

Contra Costa County affordable housing information

The County page gathers affordable-housing and related program links. It explicitly says the department does not own or manage affordable rental apartments and does not place tenants.

Role: local food distribution and pantry finder | geography: Martinez sites and partner programs | cost/eligibility: site rules and documentation differ; check the current listing before visiting | emergency limit: food assistance is not crisis response or a housing placement

Food Bank of Contra Costa and Solano — Martinez listings

The Food Bank lists partner distributions by city, including Martinez. Confirm the next distribution time, address, documentation, and any household rules with the current site listing or partner.

Role: food-benefit applications and information | geography: Contra Costa County | cost/eligibility: applicants are screened under current household and income rules; approval is not automatic | emergency limit: benefits navigation is not emergency food or crisis response

CalFresh through Contra Costa EHSD

EHSD explains how to apply online, by phone, by mail, or at a district office. Ask EHSD about application status, language access, and what proof is required for your situation.

Role: county behavioral-health service locations and referrals | geography: countywide; listed adult locations are outside Martinez | cost/eligibility: coverage and eligibility vary; ask the Access Line about Medi-Cal and other options | emergency limit: clinics are not a substitute for A3, PES, or 911 during a crisis

Contra Costa Health behavioral-health clinics

The County directory describes behavioral-health services and clinic locations, including adult programs in other parts of the county. Call the Access Line first to ask where you qualify to receive care.

Role: fixed-route public transportation | geography: central Contra Costa, including Martinez routes | cost/eligibility: fares and service schedules vary; check today's route and fare before travel | emergency limit: transit is not medical transport or emergency response

County Connection bus routes

Use the agency's live routes page to plan a trip to county services and community destinations. Check service alerts, route changes, and accessible boarding information before leaving.

Role: ADA complementary paratransit eligibility and application | geography: eligible riders in the County Connection service area | cost/eligibility: advance certification is required; eligibility is based on disability-related inability to use fixed-route transit | emergency limit: scheduled trips only, not ambulance or urgent transport

County Connection LINK ADA paratransit

The agency's current application packet explains certification and how to apply. Ask the agency about assessment, fares, reservations, service area, and trip availability.

Role: public library, information, and community access | geography: 740 Court Street, Martinez | cost/eligibility: public access is available; borrowing and room-use rules apply | emergency limit: library staff are not crisis workers or case managers

Martinez Library — Contra Costa County Library

The branch page posts current hours, closure notices, access features, and contact details. Check it before traveling; hours and facility status can change.

Role: resident household hazardous-waste drop-off | geography: 4797 Imhoff Place, Martinez, for residents within the Central San service area | cost/eligibility: household drop-off is listed at no charge; service-area and accepted-material rules apply | emergency limit: not a hauling service, cleanup crew, or emergency spill response

Central San Household Hazardous Waste Facility

Central San lists resident drop-off for household hazardous materials at its Martinez facility. Check the current service-area map, accepted materials, and hours before loading or transporting anything.

Role: municipal bulky-item pickup information | geography: City of Martinez service area only | cost/eligibility: the City flyer describes limited free pickups and charges for additional items; confirm the current allotment, accepted items, and fee | emergency limit: not a cleanup contractor or hazardous-material service

Martinez bulky-item collection information

The City's service flyer describes how eligible residents can arrange bulky-item pickup. Confirm the current schedule and rules with the City or hauler before placing items outside; unincorporated county rules may differ.

Role: civil legal-aid screening and advice | geography: Bay Area service locations, including Contra Costa County | cost/eligibility: income, issue, and capacity screening apply; confirm whether the matter is in scope | emergency limit: not emergency shelter, legal representation guarantee, or crisis intervention

Bay Area Legal Aid

Ask whether a housing, benefits, or consumer issue qualifies for advice. A call does not create an attorney-client relationship or guarantee representation; share only what is needed for screening.

Role: general court-process and legal-information resource | geography: California | cost/eligibility: online information is public; filing fees and fee waivers depend on the case | emergency limit: not a lawyer, legal advice, crisis service, or court filing on your behalf

California Courts Self-Help Guide

Use the State Courts' self-help material to understand general procedures, then verify local court rules and deadlines. For advice about a specific housing or safety matter, seek a qualified legal-aid or attorney referral.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Martinez, California, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight