A Hoarding Alliance local resource guide

Hoarding support in Marion, Virginia.

Start with a respectful next step in Marion or elsewhere in Smyth County. This guide connects people, families, supporters, and local systems with practical pathways while keeping emergencies and clinical care in the right lane.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

A calm place to begin

You do not have to solve everything at once. Start with the pathway that fits the situation, then confirm current availability, eligibility, cost, jurisdiction, and safety requirements directly with the organization.

For immediate danger

If there is immediate danger, fire, a medical emergency, violence, or an active threat, call 911. For emotional or behavioral-health crisis support, call or text 988 or use Virginia's local crisis and community-services pathways.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Private-pay hoarding support, organizing help, groups, and family guidance - Broader service area, including possible support for Smyth County; Private-pay scope, cost, scheduling, travel, consent, safety, and capacity must be confirmed directly; Not emergency or clinical care

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in Smyth County.

Digital peer-support pathway - Online for people affected by hoarding and clutter concerns and their supporters; Current access and eligibility should be confirmed; no fee or clinical-coverage claim is made here; Not therapy, crisis response, or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends, family, property managers, municipal workers, and other supporters.

Free, confidential resource navigation for housing, food, health care, utilities, transportation, legal help, and basic needs - Virginia, including Smyth County; 24/7 service; each referred provider has its own eligibility, cost, and availability rules; Not emergency dispatch

211 Virginia

211 Virginia connects people with current local resources for housing, food, health care, utilities, transportation, mental health, and other needs. Ask for options serving Marion and Smyth County.

Qualified community-services-board pathway for mental health, substance use, developmental services, counseling, and crisis support - Smyth County; Same-day access is available at the Marion counseling center; intake, insurance, and capacity rules vary; Not emergency dispatch

Mount Rogers Community Services

Mount Rogers Community Services serves Smyth County with behavioral-health, substance-use, developmental-disability, counseling, family, and crisis pathways. Call to confirm the right current site, intake route, coverage, and availability.

Local acute-care hospital and qualified-care pathway - 245 Medical Park Drive, Marion; emergency, inpatient, outpatient, insurance, billing, transfer, and capacity rules must be confirmed directly; Call 911 for a life-threatening emergency; Not cleanup or hoarding support

Smyth County Community Hospital

Smyth County Community Hospital provides a local hospital pathway in Marion, including 24/7 emergency care, acute care, rehabilitation, and other medical services. Confirm current hospital, behavioral-health, financial-assistance, and transfer information directly.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger and emergency dispatch - Marion and Smyth County; Use for fire, medical emergency, violence, rescue, or an active threat; Not a hoarding-support program, counseling service, or cleanup provider

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service.

Emotional-distress and suicide-crisis support - Virginia and nationwide; phone, text, and chat access; Free and confidential; crisis-support eligibility and local follow-up vary; Not fire, EMS, or police dispatch; call 911 for immediate physical danger

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or a behavioral-health crisis. If there is immediate physical danger, fire, a medical emergency, or an active threat, call 911 instead.

County emergency-management, hazardous-materials, disaster-response, emergency-operations, and public-information pathway - 230 South Park Street, Marion; 276-706-8311; call 911 for an active emergency; Not routine cleanup or counseling

Smyth County Public Safety

Smyth County Public Safety coordinates emergency planning, disaster and hazardous-material response, training, and public information. Use 911 for an active emergency and the county route for preparedness questions that can wait.

County law-enforcement, dispatch, court, and public-safety pathway - Smyth County; current non-emergency contact and jurisdiction rules apply; call 911 for immediate danger; Not counseling or cleanup

Smyth County Sheriff's Office

Use the Smyth County Sheriff's Office for county law-enforcement and public-safety questions that are not an active emergency. Confirm the correct jurisdiction and current non-emergency contact before relying on a response.

Municipal law-enforcement and public-safety pathway - Town of Marion; town jurisdiction and report rules apply; call 911 for immediate danger; Not counseling, housing placement, or cleanup

Marion Police Department

Use the Town of Marion government route for current municipal police contacts and town public-safety information. Call 911 for an active emergency.

Municipal fire, rescue, and emergency-medical pathway - Marion and surrounding response area; call 911 for fire, rescue, or a medical emergency; response, billing, and coverage rules apply; Not cleanup or clinical care

Marion Fire-EMS Department

The Town of Marion's fire and EMS department is the local fire and emergency-medical pathway. Call 911 for an active emergency and use the town route for prevention or service questions that can wait.

24/7 local emergency department - 245 Medical Park Drive, Marion; emergency triage, transfer, insurance, billing, and capacity rules apply; call 911 for life-threatening symptoms; Not cleanup or hoarding support

Smyth County Community Hospital Emergency Room

Smyth County Community Hospital's emergency room is open 24 hours. Call 911 for a life-threatening emergency rather than driving if symptoms or conditions may be urgent.

Official public-health, immunization, WIC, screening, and environmental-health pathway - 201 Francis Marion Lane, Marion; 276-781-7460; programs, appointments, fees, and eligibility vary; Not emergency care

Smyth County Health Department

The Smyth County Health Department provides current public-health and preventive-care pathways in Marion. Confirm clinic programs, appointment needs, documents, and fees directly.

Regional walk-in crisis-care pathway - Smyth Crisis Care Center, 1590 North Main Street, Marion; listed as open 24/7/365; current access, eligibility, transportation, and capacity must be confirmed; call 911 for immediate physical danger

Mount Rogers Crisis Care

Mount Rogers lists Smyth Crisis Care as a 24/7 regional walk-in crisis-care option. Confirm current access and what to bring before traveling, and use 911 for an active emergency.

Mobile behavioral-health crisis pathway - Mount Rogers service region including Smyth County; current service hours and response rules must be confirmed; call 911 for immediate physical danger or medical emergency; Not cleanup

Mount Rogers Mobile Crisis

Mount Rogers publishes a mobile-crisis pathway for its service region. Call to confirm current response hours, geographic coverage, safety requirements, and whether the situation fits this service.

Report suspected abuse, neglect, or exploitation of an older adult or adult with a disability - Virginia, including Smyth County; statewide intake and assessment; call 911 if someone is in immediate danger; APS does not guarantee cleanup or housing

Virginia Adult Protective Services

Virginia Adult Protective Services receives reports involving older adults and adults with disabilities who may be abused, neglected, or exploited. Use the state route when a concern needs protective-services review.

After-hours reporting pathway for suspected adult abuse, neglect, or exploitation - Smyth County; 1-888-832-3858; call 911 for immediate danger; not an emergency cleanup or housing service

Smyth County Social Services - After-Hours Adult Services

Smyth County Social Services publishes the statewide after-hours route for adult protective-services concerns. Use 911 when someone is in immediate danger.

Report suspected child abuse or neglect - Virginia, including Smyth County; statewide intake and assessment; call 911 if a child is in immediate danger; CPS is not emergency dispatch

Virginia Child Protective Services

Use Virginia's child-protective-services route when there is a concern about child abuse or neglect. This is a reporting and assessment pathway, not a cleanup or housing service.

After-hours reporting pathway for suspected child abuse or neglect - Smyth County; 1-800-552-7096; call 911 for immediate danger; not emergency cleanup or housing

Smyth County Social Services - After-Hours Child Services

Smyth County Social Services publishes the statewide after-hours route for child-protective-services concerns. Use 911 when a child faces immediate danger.

Confidential domestic-violence and sexual-assault crisis, safety-planning, shelter, and advocacy navigation - Virginia, including Smyth County; hotline and local-service capacity rules vary; call 911 for immediate danger

Virginia Family Violence and Sexual Assault Hotline

Virginia's statewide hotline can help survivors and supporters identify safety-planning, advocacy, and shelter options. Ask about current services serving Marion and Smyth County.

Poison and exposure information - Virginia, including Smyth County; 24/7 poison-information call; call 911 for collapse or an immediate life threat; Not cleanup or environmental-remediation service

Virginia Poison Center

Call the Virginia Poison Center for urgent guidance after a suspected poisoning or exposure. Poison-center advice is not cleanup or environmental-remediation service.

Utility-locate request before digging or ground disturbance - Virginia, including Smyth County; request timing and utility-owner rules apply; not emergency response; call 911 for an active utility emergency

Virginia 811

Virginia 811 helps identify underground utility lines before digging. Submit a locate request in advance of ground disturbance or property work.

State emergency-preparedness, disaster-information, and local-agency coordination pathway - Virginia, including Smyth County; local response rules vary; call 911 for immediate danger; not routine cleanup or housing placement

Virginia Department of Emergency Management

Virginia Emergency Management provides preparedness and disaster-information resources for severe weather, evacuation, and recovery. Use 911 for an active emergency.

Municipal zoning, permits, code, public works, and property-service information pathway - Town of Marion; town jurisdiction, inspection, permit, fee, and code rules apply; not emergency dispatch or cleanup funding

Town of Marion Community Development and Permits

Use the Town of Marion government route for current permit, code, zoning, public-works, and property-service questions. Confirm whether the town or county has jurisdiction before starting work.

County planning, zoning, floodplain, erosion, and land-development pathway - Smyth County outside town jurisdiction; permits, inspections, and zoning rules apply; call 911 for active danger; not routine cleanup

Smyth County Planning and Zoning

Use Smyth County government for planning, zoning, land-use, floodplain, and development questions outside the incorporated Town of Marion. Confirm jurisdiction before making a request.

County waste, recycling, convenience-station, and disposal information pathway - Smyth County; accepted-material, hours, service-area, and fee rules apply; not emergency response or private cleanup

Smyth County Solid Waste and Recycling

Smyth County publishes current waste and recycling information through its county directory. Confirm current convenience-station hours, accepted materials, fees, and large-item rules before traveling.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Official benefits, Medicaid, SNAP, TANF, energy assistance, child care, adult services, protective services, and employment-services pathway - 121 Bagley Circle, Suite 200, Marion; 276-783-8148; eligibility, documents, appointments, and processing rules vary; not emergency dispatch

Smyth County Department of Social Services

Smyth County Social Services helps residents apply for and manage benefits and social services, including Medicaid, SNAP, energy assistance, adult services, and family supports. Confirm current hours, documents, and eligibility directly.

Official application and case-management pathway for SNAP, Medicaid, TANF, energy help, child care, and other benefits - Virginia, including Smyth County; income, household, identity, and program rules apply; not emergency dispatch

Virginia CommonHelp

CommonHelp is Virginia's online benefits portal. Confirm current application, renewal, document, identity-verification, and program rules directly through the official portal.

Public housing and Housing Choice Voucher pathway - 237 Miller Avenue, Marion; low-income families, older adults, and people with disabilities may qualify; applications, waitlists, rent, screening, and unit rules vary; not emergency shelter or guaranteed placement

Marion Redevelopment and Housing Authority

Marion Redevelopment and Housing Authority provides public housing and income-based Housing Choice Voucher pathways for Smyth County. Confirm current waitlist status, application process, accessibility, and eligibility directly.

Statewide rental and affordable-housing search pathway - Virginia, including Smyth County; property availability, screening, rent, deposits, accessibility, and landlord rules vary; not emergency shelter or guaranteed placement

Virginia Housing Search

Virginia Housing Search provides a way to look for current rental and affordable-housing listings. Confirm availability, screening, deposits, accessibility, and application requirements with each property.

State housing, utility, weatherization, homelessness, and community-development information pathway - Virginia, including Smyth County; program, income, property, funding, and application rules vary; not emergency dispatch

Virginia Department of Housing and Community Development

Virginia DHCD provides current information on affordable housing, weatherization, energy assistance, homelessness, and community programs. Use local access points when identified and confirm eligibility directly.

Rural housing, home-repair, community-facility, and housing-finance information pathway - Virginia, including Smyth County; income, property, loan, grant, and program rules apply; not emergency repair or guaranteed funding

USDA Rural Development Virginia

USDA Rural Development offers rural housing and community-program information that may be relevant to eligible Smyth County households. Confirm current area, income, property, and application rules directly.

Area-aging-agency pathway for meals, nutrition, caregiver support, home repairs, homemaker and respite services, ombudsman, public guardianship, and senior connection - Smyth County service area; age, referral, functional, sliding-fee, and capacity rules apply; not emergency dispatch or medical care

District Three Senior Services

District Three provides senior and caregiver services in the Smyth County area, including home-delivered meals, home-safety repairs, homemaker and respite pathways, caregiver support, and ombudsman services. Confirm current enrollment and referral requirements.

Rural public, senior, and medical transportation pathway - Smyth County and Marion destinations; reservations, routes, curb-to-curb limits, accessibility, and timing rules apply; call by 4 p.m. the last business day before a trip; not emergency transport

Mountain Lynx Transit - Smyth County

Mountain Lynx Transit publishes weekly county routes and daily test service into Marion. Confirm the current route, pickup location, mobility needs, and reservation timing before traveling.

Local community food-resource directory - Smyth County, including Marion pantries and meals; schedules, household rules, supply, and eligibility must be confirmed directly; not emergency dispatch or guaranteed delivery

Smyth County Chamber Food Resources

The Smyth County Chamber maintains a current directory of local food pantries and meal pathways. Call ahead to confirm hours, documents, household limits, and current supply.

Local food-pantry pathway - 115 South Church Street, Marion; distribution schedule and household rules should be confirmed before travel; no fee or eligibility claim is made here; not emergency dispatch

First United Methodist Church Marion Food Pantry

The Smyth County food-resource directory lists a Marion food pantry at First United Methodist Church. Confirm the current distribution date, hours, documents, and supply directly.

Local food-pantry pathway - Marion area; schedule, service area, household rules, and supply should be confirmed directly; no fee or eligibility claim is made here; not emergency dispatch

Hands of Hope Food Pantry

The Smyth County food-resource directory lists Hands of Hope as a Marion-area pantry. Confirm the current host location, schedule, documents, and availability before traveling.

Public library, information, computers, Wi-Fi, hotspots, tablets, telehealth privacy space, outreach, and community-learning pathway - 118 South Sheffey Street, Marion; 276-783-2323; card, hours, equipment, and program rules apply; not emergency service

Smyth County Public Library - Marion

Smyth County Public Library's Marion location provides public information, computers, Wi-Fi, digital lending, programs, and an outreach pathway. Confirm current hours, card requirements, equipment availability, and telehealth-space rules directly.

Public-school, student-support, family, special-education, school-social-work, and school-meal pathway - Smyth County; enrollment, transportation, student, disability, and service rules apply; not emergency dispatch or adult clinical care

Smyth County Public Schools

Smyth County Public Schools can help families identify enrollment, counselors, special-education supports, family resources, school meals, and current attendance or transportation procedures.

Free civil-legal information and possible representation pathway - Marion field office and Southwest Virginia, including Smyth County; income, case-type, conflict, and capacity rules apply; not emergency dispatch or a guaranteed attorney

Southwest Virginia Legal Aid Society

Southwest Virginia Legal Aid serves eligible low-income residents with civil-legal problems such as housing, public benefits, utilities, consumer, family, and safety-related issues. Confirm current intake and eligibility directly.

Statewide civil-legal screening and information pathway - Virginia, including Smyth County; intake, income, case-type, conflict, and capacity rules apply; not emergency dispatch or a guaranteed attorney

Virginia Legal Aid

Virginia Legal Aid provides a statewide starting point for civil-legal screening and information. Ask whether the issue is within scope and whether a local referral is available.

Federal Social Security, SSI, Medicare, disability, and benefits-information pathway - nationwide, serving Smyth County; federal eligibility, identity, appointment, and documentation rules apply; not emergency dispatch

Social Security Administration

Use the Social Security Administration for Social Security, SSI, Medicare, disability, representative-payee, and related federal-benefit questions. Confirm current online and phone options directly.

State aging, disability, independent-living, vocational-rehabilitation, and caregiver information pathway - Virginia, including Smyth County; program, age, disability, employment, and referral rules vary; not emergency dispatch

Virginia Department for Aging and Rehabilitative Services

Virginia DARS provides information for older adults, people with disabilities, caregivers, and people seeking vocational rehabilitation. Confirm the correct regional referral and current eligibility directly.

Veteran and family benefits, claims, healthcare-navigation, and referral pathway - Virginia, including Smyth County; veteran status, service records, benefit, and appointment rules apply; not emergency dispatch

Virginia Department of Veterans Services

Virginia Department of Veterans Services can help eligible veterans and families with claims, benefits, healthcare navigation, transportation, and referrals. Confirm current local access and appointment options.

Workforce, employment, training, disability, and supportive-service pathway - Virginia, including Smyth County; eligibility, program, appointment, and funding rules vary; not emergency dispatch or guaranteed employment

Virginia Career Works

Virginia Career Works provides employment, training, and workforce-navigation resources that may support household stability. Confirm the nearest current access point, eligibility, and available programs.

Local education, family, food, agriculture, home, and practical-information pathway - Smyth County; program, schedule, enrollment, and cost rules vary; not emergency dispatch or clinical care

Virginia Cooperative Extension - Smyth County

Virginia Cooperative Extension provides local educational and practical information. Ask about current family, food, home, agriculture, and community programs serving Smyth County.

Municipal utilities, public works, permits, code, recreation, taxes, community requests, and town-service information pathway - 138 West Main Street, Marion; 276-783-4113; town jurisdiction, service-area, fee, and code rules apply; not emergency dispatch or private cleanup

Town of Marion Government

The Town of Marion provides the current municipal route for utilities, public works, permits, code, recreation, taxes, and other town services. Confirm town jurisdiction before making a property or service request.

County administration, public works, courts, elections, public safety, social services, solid waste, and county-service information pathway - 121 Bagley Circle, Marion; 276-783-3298; department, jurisdiction, appointment, and fee rules apply; not emergency dispatch

Smyth County Government

Smyth County government is the central route for county departments, public safety, social services, elections, public works, and administrative questions. Confirm the correct department before making a request.

County water, sewer, billing, and utility-service information pathway - Smyth County; service-area, account, billing, and outage rules apply; not emergency dispatch; call 911 for an active utility danger

Smyth County Water and Sewer

Use the county telephone directory or administration route for Smyth County water and sewer questions. Confirm the correct service area, account, billing, and current outage process directly.

Utility-bill assistance, energy-efficiency, and customer-support pathway - Appalachian Power service area, including parts of Virginia; income, account, program, and enrollment rules apply; not emergency dispatch

Appalachian Power Assistance Programs

Appalachian Power publishes current Virginia customer-assistance and energy-efficiency information. Confirm whether the property and account qualify and ask Smyth County Social Services about related energy-assistance programs.

State-road, right-of-way, access, traffic, and roadway-safety information pathway - Virginia, including Smyth County; state, county, and town jurisdiction rules apply; call 911 for an immediate roadway danger; not private property cleanup

Virginia Department of Transportation

VDOT provides the state route for roadway, right-of-way, access, and traffic-safety questions. Confirm whether an issue belongs to VDOT, Smyth County, or the Town of Marion before submitting a request.

Local directory for food, healthcare, housing, legal, benefits, and community pathways - Smyth County; directory details, eligibility, hours, and capacity must be confirmed directly; not emergency dispatch or guaranteed provider match

Smyth County Chamber Community Assistance Directory

The Smyth County Chamber gathers community assistance links for residents seeking food, healthcare, housing, legal, and other practical help. Confirm each listing directly before relying on it.

Town recreation, parks, facilities, activities, and community-connection pathway - Town of Marion; program, age, schedule, accessibility, and fee rules apply; not emergency dispatch or clinical care

Marion Parks and Recreation

The Town of Marion provides recreation and public-space information that may offer low-cost activities and community connection. Confirm current programs, facilities, schedules, accessibility, and fees.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Marion, Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight