A Hoarding Alliance local resource guide

Hoarding support in Llano, Texas.

If clutter or a home-safety concern feels hard to talk about, you deserve support that begins with you—not blame or a forced cleanout. This guide brings together local, county, regional, state, and online pathways. You can start with one small question and decide what feels right.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You can begin with a conversation, not a cleanout.

Fight the Blight is the nonprofit front door for hoarding-related support and virtual groups. Tell us what kind of help you are looking for and ask what is currently available from Llano County. A listing here is not an endorsement, referral guarantee, or promise of service.

Start with a respectful conversation about hoarding support and virtual peer groups. Ask what is currently available online and whether a local referral may fit; no specific service or provider is guaranteed.

Role: nonprofit hoarding-support front door | geography: virtual and referral navigation; ask about Llano County | cost/eligibility: confirm current group availability, eligibility, and any cost | emergency limit: not emergency response

For immediate danger

Call 911 for immediate danger, fire, serious injury, or a medical emergency. For emotional distress or a behavioral-health crisis, call or text 988; Hill Country MHDD Centers lists its crisis line at 877-466-0660. Those lines do not replace emergency response for immediate physical danger.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: free resource-navigation line and directory | geography: Texas; search by Llano County or ZIP code | cost/eligibility: navigation is free; individual programs set their own rules | emergency limit: not emergency response

Texas 2-1-1

Call 2-1-1 or 877-541-7905, or use the state directory to look for food, housing, health care, counseling, and other community services. Ask for current options serving your address.

Role: nonprofit resource navigation and practical connections | geography: Llano County; office in Kingsland | cost/eligibility: ask about access, any cost, and current referral availability | emergency limit: not crisis response or shelter

Community Resource Centers of Texas — Llano County

The Llano County center says it connects people with mental-health, affordable-housing, employment, transportation, older-adult, family, food, and health-care resources. Its office is at 3344 Rose Hill Drive in Kingsland; listed hours are weekdays 8:30 a.m.–4 p.m. Call first to confirm current hours and what help is available.

Role: local mental-health authority and clinic contact | geography: Llano County service area | cost/eligibility: ask about intake, eligibility, insurance, fees, and appointments | emergency limit: use the separate crisis line or 911 as appropriate

Hill Country MHDD Centers — Llano County MH Center

The local center lists 100 Legend Hills Blvd., Suite B, Llano, TX 78643, phone 325-247-5895, and toll-free 800-682-7382. Texas HHS identifies Hill Country MHDD Centers as serving Llano County and lists its intake number as 830-387-5970. Call to ask which number and service fit your need; services and openings are not guaranteed.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: immediate emergency response | geography: United States | cost/eligibility: call for immediate danger, fire, serious injury, or urgent medical emergency | emergency limit: emergency response only

Emergency services — 911

Call 911 for immediate danger, fire, serious injury, or urgent medical help. A peer group, housing program, or resource guide cannot replace emergency responders.

Role: 24/7 emotional-crisis support | geography: United States | cost/eligibility: call or text 988 at no charge; online chat is available | emergency limit: call 911 for immediate physical danger or a medical emergency

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or a behavioral-health crisis. It is not emergency response for an immediate physical threat.

Role: behavioral-health crisis line | geography: Hill Country MHDD service area, including Llano County | cost/eligibility: Texas HHS lists 877-466-0660; confirm the right response for your situation | emergency limit: call 911 for immediate physical danger or medical emergency

Hill Country MHDD Centers crisis line

Texas Health and Human Services lists 877-466-0660 as the crisis phone for Hill Country MHDD Centers, whose service area includes Llano County. The local clinic page also displays this crisis line. This is crisis support, not a substitute for emergency dispatch.

Role: county law-enforcement non-emergency contact | geography: Llano County | cost/eligibility: call dispatch for non-emergency requests | emergency limit: call 911 for emergencies

Llano County Sheriff's Office — non-emergency dispatch

The Sheriff's Office lists 325-247-5767 for non-emergency calls and says to use 911 for emergencies. It is not a hoarding-support, counseling, or cleanup service.

Role: survivor-centered domestic-violence and sexual-assault support | geography: regional; confirm Llano County service fit | cost/eligibility: ask about current services and access | emergency limit: call 911 for immediate danger; use a safe device if privacy is a concern

Highland Lakes Family Crisis Center — safe shelter information

The center's Safe Shelter page lists 830-693-5600 and a TTY line at 830-201-4756. Public pages have shown differing contact details, so verify a safe way to connect and current service coverage directly. Do not use a device or account that another person may monitor.

Role: confidential relationship-abuse support and referral | geography: United States | cost/eligibility: call, chat, or text START to 88788; text and data rates may apply | emergency limit: call 911 for immediate danger

National Domestic Violence Hotline

Connect with an advocate at 800-799-SAFE (7233), through online chat, or by texting START to 88788. Consider whether your device or messages can be seen by someone else before reaching out.

Role: report suspected abuse, neglect, self-neglect, or exploitation | geography: Texas; adults 65+ or adults with disabilities who meet program criteria | cost/eligibility: call 800-252-5400 or use the non-urgent online report | emergency limit: call 911 for an immediate life-threatening emergency

Texas Adult Protective Services — reporting concerns

Texas DFPS explains when to report concerns about abuse, neglect, self-neglect, or financial exploitation of an older adult or adult with a disability. APS is not a cleanup service, and an adult with decision-making capacity may refuse services except in limited emergencies. Ask DFPS about its process; call 911 if someone is in immediate danger.

Role: local disaster preparedness and alert information | geography: Llano County | cost/eligibility: ask about local alerts and registration | emergency limit: registration and alerts do not dispatch responders; call 911 when urgent

Llano County Emergency Management

The county lists Emergency Management at 325-247-2039 and links to Warn Central Texas and the State of Texas Emergency Assistance Registry (STEAR). Registration shares information for emergency planning; it does not guarantee evacuation transport or a response. Use 911 for immediate emergencies.

Role: statewide resource navigation | geography: Texas | cost/eligibility: call 2-1-1 or 877-541-7905; program rules vary | emergency limit: not 911 or a crisis-response service

Texas 2-1-1 — disaster and local-resource navigation

Use 2-1-1 for information about community resources and state-listed disaster updates. It does not dispatch responders or guarantee a bed, ride, or benefit; call 911 for immediate danger.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: private-pay hoarding and clutter support | geography: ask whether support is available in Llano County | cost/eligibility: private-pay; confirm fees, travel, and scope before booking | emergency limit: not emergency response

The Peer Tree

The Peer Tree offers person-centered, peer-led support, including sorting and organizing assistance. Ask about local availability, fees, consent, and fit before booking; no service is guaranteed.

Role: digital peer-support pathway | geography: online; confirm current access | cost/eligibility: check current account or program terms | emergency limit: not therapy, clinical treatment, or emergency support

Unburied

Unburied is a digital peer-support pathway for people affected by hoarding and clutter, including friends and family. It is not therapy or emergency support.

Role: public-housing and income-based housing contact | geography: Llano, Texas; ask whether the program serves your address | cost/eligibility: income and program rules apply; confirm applications and waitlist | emergency limit: not shelter or immediate placement

Llano Housing Authority

The City and the Housing Authority list the office at 1110 Berry Street, Llano, TX 78643, phone 325-247-4931. The Authority provides an application link; current application acceptance, program eligibility, accessibility, and wait time must be confirmed directly.

Role: county health-care assistance information | geography: Llano County residents; confirm service-area rules | cost/eligibility: ask the county about eligibility, required documents, covered services, and processing | emergency limit: not urgent or emergency care

Llano County Indigent Health Care Office

Llano County lists its Indigent Health Care Office at 325-247-7730. Call to ask about current application steps and whether the program may fit your circumstances. This guide cannot determine eligibility, covered services, or payment.

Role: curb-to-curb community transportation | geography: Llano County; confirm trip coverage | cost/eligibility: fares depend on zones; CARTS lists half fares for registered customers, adults 65+, people with disabilities, and children under 12 | emergency limit: scheduled transit, not emergency transport

CARTS Country Bus — Llano County

CARTS lists Llano County service Monday–Friday, 8 a.m.–4 p.m. Trips may be booked the same day or up to two weeks ahead through its app, or by phone at 512-478-7433. The page lists $2 in-town and $4 same-county one-way fares; a $6 multi-county all-day pass is a different fare. Confirm exact fare, pickup, availability, and accommodations when booking.

Role: community grocery pantry | geography: Kingsland and surrounding area; confirm service boundary | cost/eligibility: call to confirm access and any requirements | emergency limit: not emergency food delivery

Sharing the Harvest — Kingsland food pantry

The pantry lists its location at 2480 Rose Hill Drive, Kingsland, and distribution times of Monday and Thursday 10 a.m.–1 p.m. and Tuesday 4–7 p.m. Call before traveling to confirm current hours, stock, and intake details.

Role: public library and community information | geography: Llano, Kingsland, and Lakeshore branches | cost/eligibility: ask about cards, access, and current hours | emergency limit: not emergency services

Llano County Library System

The county lists Llano Library at 102 E. Haynie Street, Llano, TX 78643, phone 325-247-5248, plus branches in Kingsland and Buchanan Dam. Check the county page or call for current hours, access, and available services.

Role: older-adult, disability, and caregiver information and assistance | geography: Llano is in the 10-county Capital Area region | cost/eligibility: ask which services fit and whether fees or eligibility rules apply | emergency limit: not emergency response

Capital Area Agency on Aging and ADRC

Texas HHS lists Capital Area AAA for Llano County at 512-916-6054 or 888-622-9111. CAPCOG describes information/referral, benefits counseling, care coordination, and support for older adults, people with disabilities, and caregivers. Ask about current local access and eligibility.

Role: county veterans-benefits navigation | geography: Llano County | cost/eligibility: ask about appointment process and eligibility for each benefit | emergency limit: not crisis or emergency support

Llano County Veterans Service Office

Llano County lists a Veterans Service Office phone at 325-247-5056. Call to ask about current office hours, appointments, and benefit questions; the county listing does not establish eligibility for a particular benefit.

Role: transportation to veteran and family destinations | geography: veterans residing in Burnet, Llano, or Lampasas County | cost/eligibility: TexVet lists no fee for qualified riders; verify current eligibility and booking | emergency limit: scheduled rides only

VETRIDES — veterans and family transportation

Burnet County and TexVet describe rides for eligible veterans and family members to VA facilities, veteran-service offices, pharmacies, groceries, and other destinations. Call 830-613-9982 or 877-851-8838 to ask about current availability and schedule a trip.

Role: brief civil legal advice | geography: monthly virtual clinic for eligible Llano County residents | cost/eligibility: page states free; household income at or below 125% of Federal Poverty Guidelines | emergency limit: not ongoing representation or emergency legal service

Texas Legal Services Center — Llano County legal-aid clinic

TLSC lists a virtual Llano County clinic on the second Friday of each month. It describes free one-on-one advice about some civil matters, including housing and debt, but does not represent clients in court or create an ongoing attorney-client relationship. Confirm the next date, registration, and eligibility before relying on it.

Role: housing-assistance provider directory | geography: Texas; search by county or ZIP | cost/eligibility: TDHCA funds local providers rather than individuals; programs and funding vary | emergency limit: not shelter placement or guaranteed financial assistance

Texas Department of Housing and Community Affairs — Help for Texans

Use Help for Texans to look for local housing or utility-assistance providers. TDHCA says it does not accept individual applications and providers may have limited funds or be at capacity; contact the listed provider about current eligibility and openings.

Role: city utility and municipal service information | geography: City of Llano residents; verify the service address | cost/eligibility: account, rate, and service requirements depend on city rules | emergency limit: not emergency shelter or crisis support

City of Llano Utility Office and services

The City says it supplies electricity, water, sewer, and garbage service to its residents. Contact the Utility Office through the city service page to confirm address eligibility, start/transfer steps, rates, or any account options.

Role: municipal waste and recycling facility | geography: Llano, Texas; ask which residents may use it | cost/eligibility: confirm current fees, accepted materials, loads, and proof of residency | emergency limit: not a whole-home cleanout or removal service

Llano Citizen Collection Station and Recycle Center

The City lists the station at 1933 State Highway 16 North, Llano, TX 78643, with hours Monday, Tuesday, Thursday, Friday, and Saturday 8 a.m.–4 p.m.; it is closed Wednesday and Sunday. Call before loading items to confirm accepted materials, current fees, residency rules, and whether your amount is appropriate.

Role: city streets, drainage, parks, and collection-station contact | geography: City of Llano | cost/eligibility: ask about jurisdiction and any fee before requesting service | emergency limit: after-hours public-works number is not a substitute for 911

Llano Public Works Department

The City lists Public Works at 301 W. Main Street, first floor, Llano, TX 78643, phone 325-247-4158, weekdays 8 a.m.–5 p.m. The page lists 325-247-5767 for after-hours public-works emergencies. Use this contact for city public-works matters, not personal safety or law-enforcement emergencies.

Role: county-office navigation | geography: Llano County; courthouse in Llano | cost/eligibility: office-specific rules apply; confirm before visiting | emergency limit: call 911 for urgent emergencies

Llano County contact directory

The County lists its courthouse at 801 Ford Street, Llano, TX 78643, main number 325-247-7788, and contacts for the Indigent Health Care, Emergency Management, libraries, veterans services, and other offices. Confirm the right office and current hours before traveling.

Role: county extension and community-information contact | geography: Llano County | cost/eligibility: ask whether the specific program has a fee or eligibility rules | emergency limit: not health, crisis, or emergency response

Llano County AgriLife Extension Office

Llano County lists the AgriLife Extension Office at 325-247-5159. Call to ask about current county extension programs or referrals; this is not a clinical or hoarding-specific service.

Role: public behavioral-health and developmental-disability service navigation | geography: Llano County is within the authority's service area | cost/eligibility: confirm screening, intake, eligibility, payer, fees, and availability | emergency limit: use 877-466-0660 for listed crisis support or 911 for immediate danger

Hill Country MHDD Centers — local clinic contact

Texas HHS identifies Hill Country MHDD Centers as the authority serving Llano County. The local Llano clinic page lists 100 Legend Hills Blvd., Suite B, phone 325-247-5895. Ask the clinic which services fit; this listing does not promise clinical treatment, a provider, or an appointment.

Role: disaster-preparedness information and registration links | geography: Llano County and statewide STEAR | cost/eligibility: confirm registry criteria and local alert options | emergency limit: registration does not dispatch responders or guarantee evacuation transport

Llano County Emergency Management — preparedness and STEAR

The County links to Warn Central Texas and the State of Texas Emergency Assistance Registry (STEAR). Ask the County how local alerts work and review current STEAR guidance; call 911 for immediate danger.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Llano, Texas, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight