A Hoarding Alliance local resource guide

Hoarding support in Lebanon, Virginia.

You do not have to solve everything at once. This Lebanon guide brings together local starting points for safety, health, housing, benefits, transportation, and respectful support around hoarding and clutter concerns.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Start with a respectful first conversation

If the situation is not an emergency, Fight the Blight is the nonprofit and virtual-group front door. The Peer Tree is the private-pay pathway for practical support, and Unburied is the digital peer-support pathway. For public benefits, behavioral-health care, or local navigation, the county and regional listings below can help identify the next right conversation.

For immediate danger

If there is immediate danger, fire, a medical emergency, violence, or an active threat, call 911. For emotional distress or suicidal thoughts, call or text 988. These guides are independent resource lists, not endorsements; confirm current hours, eligibility, cost, service area, consent, capacity, and emergency limits directly with each organization.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area, including possible support for Russell County; private-pay scope, cost, scheduling, travel, consent, safety, and capacity must be confirmed directly; not emergency or clinical care

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit.

Digital peer-support pathway for people affected by hoarding and clutter concerns and friends or family; availability, privacy, features, and participation rules apply; not therapy, emergency response, or a cleanup provider

Unburied

Unburied offers a digital, peer-led place to notice patterns, find language, and continue support between conversations. It is not emergency care or a substitute for qualified services.

Statewide resource navigation by phone and online - Lebanon, Russell County, and Virginia; free navigation, but eligibility, availability, fees, and local capacity vary by program; not emergency dispatch

Virginia 211

Virginia 211 can help identify current local food, housing, utility, transportation, health, and human-service resources. Ask for Russell County options and confirm details.

Public behavioral-health, substance-use, developmental-disability, crisis, recovery, and case-management pathway - Russell County and service area; program, clinical, eligibility, payer, and capacity rules apply; not 911

Cumberland Mountain Community Services Board

Cumberland Mountain CSB serves Russell County through a Lebanon office. Ask about current access, crisis coverage, intake, and payer rules.

Qualified hospital and 24/7 emergency-room pathway - 58 Carroll Street, Lebanon; ER open 24/7; insurance, medical-necessity, billing, and hospital rules apply; not a hoarding-specific or cleanup service

Russell County Hospital

Russell County Hospital provides local emergency and hospital care, including behavioral-health services through Ballad Health. Call 911 when transport is unsafe.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger and emergency dispatch - Lebanon and Russell County; use for fire, medical emergency, violence, rescue, or an active threat; not a hoarding-support program or cleanup provider

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait.

Emotional-distress and suicide-crisis support - Virginia and nationwide; phone, text, and chat; free and confidential; local follow-up varies; not fire, EMS, or police dispatch

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or a behavioral-health crisis. Call 911 for immediate physical danger.

County emergency planning, preparedness, sheltering, hazardous-materials coordination, and CodeRED pathway - Lebanon and Russell County; not counseling or routine cleanup; call 911 for immediate danger

Russell County Office of Emergency Management

Russell County Emergency Management coordinates emergency-services planning and volunteer fire and rescue agencies and maintains county emergency plans.

Volunteer fire, rescue, and EMS response coordinated through Russell County - countywide; dispatch through 911; not scheduled hoarding support, counseling, or debris removal

Russell County Fire and Rescue

For fire, rescue, or medical response in Lebanon or Russell County, call 911.

County law-enforcement and public-safety pathway - Russell County; call 911 for emergency and 276-889-8033 for the listed non-emergency route; not hoarding support or cleanup

Russell County Sheriff's Office

The sheriff's office is a public-safety resource for Russell County. Confirm the current non-emergency reporting process.

Town law-enforcement and public-safety pathway - Lebanon; 405 West Main Street, 276-889-7227; call 911 for emergency; not hoarding support or cleanup

Lebanon Police Department

Lebanon Police Department provides town-level public-safety response. Use 911 for an emergency.

24/7 emergency medical care - 58 Carroll Street, Lebanon; medical-necessity, insurance, billing, and transport rules apply; call 911 when immediate danger or unsafe transport is present

Russell County Hospital Emergency Room

Russell County Hospital's emergency room is open 24/7. It is not a scheduled hoarding-support program.

Adult inpatient behavioral-health stabilization at Russell County Hospital - 58 Carroll Street, Lebanon; clinical, insurance, admission, and bed-availability rules apply; not 911

Clearview Behavioral Health

Clearview is a 20-bed adult inpatient behavioral-health unit. The listing identifies a crisis line at 1-800-366-1132.

Regional behavioral-health and substance-use crisis pathway serving Russell County; after-hours line 1-800-286-0586; program, clinical, eligibility, and capacity rules apply; not fire, EMS, or police dispatch

Cumberland Mountain CSB Crisis Services

Cumberland Mountain CSB lists crisis services and an after-hours crisis number. Call 911 for immediate physical danger.

Public-health, WIC, nursing, environmental-health, and prevention pathway - 133 Highland Drive, Suite A, Lebanon; 276-889-7621; program and appointment rules apply; not emergency dispatch

Russell County Health Department

The 2026 Virginia Department of Health directory lists the Russell County Health Department in Cumberland Plateau Health District.

Adult, child, family, benefits, and protective-services pathway - 135 Highland Drive, Suite B, Lebanon; 276-889-3031; safety, household, documentation, and reporting rules apply; not emergency dispatch

Russell County DSS Protective Services

Russell County DSS can explain adult and child protective-services reporting and related family-service pathways. Call 911 for immediate danger.

Confidential statewide support and referral for sexual and domestic violence - Virginia; 1-800-838-8238; safety planning and local follow-up vary; not 911 dispatch

Virginia Sexual and Domestic Violence Hotline

The statewide hotline can help with confidential safety planning and referrals. Call 911 first if there is immediate danger.

Poison and exposure guidance - Virginia; 1-800-222-1222; free poison information and triage; call 911 for severe symptoms; not hoarding support

Virginia Poison Center

Call for suspected poisoning, medication exposure, or dangerous household-substance questions. Follow the center's instructions.

Utility-locate and excavation-safety pathway - Virginia, including Russell County; call 811 before digging; scheduling and marking rules apply; not emergency repair

Virginia 811

Contact Virginia 811 before digging or disturbing ground near a home. It does not dispatch emergency repair crews.

State emergency-preparedness, alerts, disaster recovery, and hazard-information pathway - Virginia; local response, shelter, assistance, and eligibility vary; not a substitute for 911

Virginia Emergency Management

Virginia Emergency Management provides statewide preparedness and disaster information. Call 911 for immediate danger.

Building, zoning, land-disturbance, fire-safety, manufactured-home, plumbing, electrical, and occupancy permit pathway - 137 Highland Drive, Lebanon; permits, inspections, fees, and code rules apply; not emergency response

Russell County Building Official

The county Building Official can clarify permits, inspections, and code questions related to repairs or property conditions.

County solid-waste convenience sites, transfer-station, brush, tree, and recycling information - Russell County; site hours, accepted materials, fees, and disposal rules apply; not a cleanup crew or emergency service

Russell County Solid Waste Stations

Russell County operates manned and unmanned convenience stations and a transfer station. Confirm current site hours and accepted materials.

County animal shelter and adoption pathway - Russell County; county FAQ lists adoption requirements and an $85 adoption cost with a possible $50 refund under stated conditions; capacity and intake rules apply

Russell County Animal Shelter

The county FAQ provides adoption and shelter information, including identification, rabies, licensing, and spay/neuter requirements.

State law-enforcement and crash/road-safety pathway - Virginia; call 911 for emergencies; reporting and jurisdiction rules apply; not hoarding support

Virginia State Police

Virginia State Police is a statewide public-safety pathway. Use 911 for immediate danger and confirm non-emergency reporting.

Road-condition, travel, closure, and transportation-safety information - Virginia, including Russell County; call 511; not emergency dispatch or private-property cleanup

Virginia Department of Transportation

VDOT provides statewide travel and road-condition information. Call 911 for crashes or immediate danger.

Town hall, police, public works, water, wastewater, zoning, parks, and recreation pathway - 405 West Main Street; service hours, billing, permits, and rules apply; police emergencies go to 911

Town of Lebanon Government

Lebanon's department directory is a practical starting point for town services and utilities.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Local benefits, SNAP, Medicaid, TANF, energy, adult, child, family, protective-services, and self-sufficiency pathway - 135 Highland Drive, Suite B; program, income, household, documentation, seasonal, and appointment rules apply; not emergency dispatch

Russell County Department of Social Services

Russell County DSS is a local starting point for public benefits, family services, energy assistance, protective services, and self-sufficiency support.

Online benefits screening and application pathway for SNAP, Medicaid, TANF, energy assistance, and related programs - Virginia; income, household, documentation, and program rules apply; not emergency dispatch

Virginia CommonHelp

CommonHelp is Virginia's online route to screen and apply for several public-benefit programs.

State energy-assistance screening and application pathway - Virginia, including Russell County; seasonal, income, household, crisis, utility-account, and documentation rules apply; not emergency repair

Virginia Energy Assistance

Virginia's energy-assistance programs may help eligible households with heating or cooling costs. Ask DSS about the current season and application window.

County administration, public safety, permits, solid waste, parks, library, animal shelter, PSA, GIS, and resident-services pathway - Lebanon and Russell County; department hours, fees, and rules apply

Russell County Government Services

Russell County's official website is the general entry point for county departments, notices, contacts, permits, and resident services.

County and regional housing-navigation starting point - Russell County; housing eligibility, waitlists, inspections, funding, income, and property rules apply; not emergency shelter or a guaranteed repair grant

Russell County Housing and Repair Navigation

Start with the county's organizations and housing-authority links, then confirm which current programs are open.

Public-housing and affordable-housing application pathway - 35 Fox Meadow Drive, Lebanon; public-housing, income, household, screening, waitlist, accessibility, and TDD rules apply; not emergency shelter

Cumberland Plateau Regional Housing Authority

The regional housing authority lists public-housing properties and online applications for the Lebanon area.

Statewide rental and housing-search tool - Virginia, including Russell County; listing availability, landlord requirements, rent, deposits, screening, and assistance eligibility vary; not emergency shelter

Virginia Housing Search

Virginia Housing Search can help identify rental and housing options. Confirm availability, accessibility, cost, and screening requirements.

State housing, community-development, rehabilitation, and housing-stability information - Virginia; program, funding, income, locality, and application rules apply; not emergency response

Virginia Department of Housing and Community Development

DHCD provides statewide information about housing and community-development programs.

Federal housing, rental-assistance, homelessness, and fair-housing navigation - Virginia; program, income, documentation, local-provider, and waitlist rules apply; not emergency shelter dispatch

HUD Virginia Housing and Homelessness Resources

HUD's Virginia resources can help identify housing-assistance and homelessness pathways.

Public behavioral-health, substance-use, developmental-disability, crisis, recovery, and case-management pathway - Russell County; program, clinical, payer, eligibility, and capacity rules apply; not emergency dispatch

Cumberland Mountain Community Services Board

Cumberland Mountain CSB lists a Russell County satellite office and behavioral-health, substance-use, recovery, developmental-disability, and crisis pathways.

Qualified hospital, emergency, primary, specialty, and behavioral-health pathway - 58 Carroll Street, Lebanon; ER open 24/7; medical-necessity, insurance, billing, and appointment rules apply

Russell County Hospital and Ballad Health

Russell County Hospital is a local hospital and emergency-care resource. Ask about the appropriate department and current access.

Qualified adult inpatient behavioral-health stabilization pathway at Russell County Hospital - Lebanon; clinical, admission, payer, bed, and safety rules apply; not emergency dispatch

Clearview Behavioral Health

Clearview Behavioral Health provides short-term inpatient behavioral-health stabilization. Confirm current admission and referral procedures.

Public-health, WIC, nursing, environmental-health, prevention, and community-health pathway - 133 Highland Drive, Suite A; program, appointment, eligibility, and public-health rules apply; not emergency dispatch

Russell County Health Department

The health department can help with current public-health, WIC, nursing, environmental-health, and prevention questions.

Area Agency on Aging for Buchanan, Dickenson, Russell, and Tazewell counties - aging, caregiver, nutrition, independence, and resource-coordination pathway; eligibility, assessment, scheduling, and capacity apply

Appalachian Agency for Senior Citizens

The Appalachian Agency is the designated area agency on aging for Russell County. Ask about caregiver, nutrition, transportation, in-home, and independence-support options.

Public transit provider for Buchanan, Dickenson, Russell, and Tazewell counties; Lebanon routes; anyone may ride public routes, fare-free service and pickups subject to operations; 48-hour requests may be required

Four County Transit

Four County Transit provides public routes and requested pickups in Russell County, including Lebanon connections. Confirm route, stop, schedule, accessibility, and pickup requirements.

Public library, internet, computers, printing, digital resources, learning, job-search, and community-space pathway - Lebanon Library, 248 West Main Street; hours and program availability change; not emergency services

Russell County Public Library

The Russell County Public Library offers books, digital resources, public computers, Wi-Fi, printing, programs, and job-search help.

Public K-12 education and student/family support pathway - Russell County, including Lebanon schools; enrollment, transportation, special-education, attendance, and program rules apply; not emergency dispatch

Russell County Public Schools

Russell County Public Schools is the local K-12 education system. Contact the division about enrollment, student services, and family resources.

Free civil legal assistance for qualifying low-income residents, including Russell County; housing, utilities, benefits, family, consumer, employment, and safety matters; income, issue, conflict, and capacity rules apply

Southwest Virginia Legal Aid Society

Southwest Virginia Legal Aid serves Russell County and lists civil legal help for housing, utilities, public benefits, domestic violence, consumer, family, and employment matters.

State aging, disability, adult-protective-services, vocational-rehabilitation, assistive-technology, caregiver, long-term-care, and independent-living pathway - Virginia; program, disability, age, income, and assessment rules apply

Virginia Department for Aging and Rehabilitative Services

DARS connects Virginians with aging, disability, rehabilitation, protective-services, assistive-technology, and independence resources.

Veteran, service-member, family, caregiver, behavioral-health, housing, transportation, employment, education, and benefits-navigation pathway - Virginia residents and military-connected households; eligibility and program rules apply

Virginia Department of Veterans Services

Virginia's Veteran and Family Support program links eligible veterans, service members, and families to behavioral-health and community resources.

Workforce, job-search, training, resume, career-planning, employer, and supportive-service pathway - 116 South Flannagan Avenue, Suite C; program, appointment, eligibility, and funding rules apply; not emergency assistance

Virginia Career Works - Lebanon

Virginia Career Works' Lebanon specialized center serves Russell County through the Southwest Virginia Workforce Development Board.

Virginia Tech and Virginia State University extension pathway - 143 Highland Drive, Lebanon; agriculture, family, youth, food, and community-program availability varies; not emergency services

Virginia Cooperative Extension - Russell County

Russell County Extension offers locally based education and extension resources through Virginia Tech and Virginia State University.

Federal Social Security, SSI, disability, Medicare, survivor, and benefits-information pathway - nationwide, including Russell County; federal eligibility, identity, documentation, and appointment rules apply

Social Security Administration

Use Social Security's official site for benefits information and online services. Confirm which application or appointment route is current.

Virginia Medicaid, FAMIS, long-term services, and coverage-screening pathway - Virginia, including Russell County; income, household, age, disability, immigration, and program rules apply

Virginia Medicaid and Cover Virginia

Cover Virginia helps people screen for and apply for Medicaid and related coverage. Use 911 for a medical emergency.

Local economic-development, workforce, education, employer, and community-resource information - Russell County; program, employer, availability, and contact rules vary; not benefits or emergency services

Russell County IDA Workforce and Quality-of-Life Resources

Russell County IDA maintains local workforce and quality-of-life information that can help residents find education, training, and community pathways.

County water and public-service authority pathway - Russell County; account, service-area, billing, leak, payment, and utility rules apply; not emergency repair or housing assistance

Russell County Public Service Authority

The Russell County PSA can help with public-water and utility-service questions.

County convenience-site, transfer-station, brush, tree, recycling, and solid-waste navigation - Russell County; accepted materials, hours, locations, fees, and rules apply; not a cleanup crew

Russell County Solid Waste and Recycling

Use the county solid-waste page to find current site information and disposal rules. Confirm what can be accepted before moving materials.

Town hall, water, wastewater, public works, zoning, parks, police, billing, and recreation pathway - Lebanon; hours, fees, permits, and service boundaries apply; call 911 for emergencies

Town of Lebanon Government and Town Services

Lebanon's town department directory helps residents reach the appropriate office for utilities, zoning, public works, parks, and other town services.

Regional food-resource navigation and hunger-relief pathway serving Southwest Virginia; local pantry hours, household eligibility, and distribution rules vary; not medical or crisis dispatch

Feeding Southwest Virginia

Feeding Southwest Virginia can help connect people with current food resources in the region. Ask for Russell County options and confirm hours.

County-published directory of local community, recovery, food, faith, and support listings - Russell County; individual hours, eligibility, cost, safety, and capacity must be confirmed; not an endorsement or emergency dispatch

Russell County Community Resource Directory

Russell County's resource directory is a useful local lead list. Treat each entry as a lead and confirm current details directly.

Online statewide search for food, housing, utilities, transportation, health, and human services - Virginia; listings, eligibility, fees, hours, and availability vary; not emergency dispatch

Virginia 211 Online Search

Use Virginia 211's online search to find current resources by location and need, then confirm details with the provider.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Lebanon, Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight