A Hoarding Alliance local resource guide

Hoarding support in Laredo, Texas.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Laredo and Webb County.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You do not have to know the perfect next step.

Our virtual groups give people affected by hoarding and clutter concerns a place to connect from Laredo, Webb County, and other South Texas communities. We can help you think through what is happening and what kind of next step may fit.

For immediate danger

Call 911 for a medical emergency, fire, or immediate threat. For behavioral-health crisis support, call or text 988 or review Border Region. For housing and basic-needs navigation, review Laredo Housing Authority and Texas 2-1-1.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Qualified local mental-health, substance-use, IDD, supported-housing, and 24/7 mobile-crisis pathway - Webb County and the Border Region; intake, eligibility, documentation, payment, and program rules apply

Border Region Behavioral Health Center

Border Region is the local mental-health authority serving Webb, Jim Hogg, Starr, and Zapata counties. Its Laredo center lists adult and child behavioral health, crisis respite, supported housing, mobile crisis outreach, and related services. Ask what current pathway fits and call 911 for immediate danger.

Free city mental-health counseling, telepsychiatry, case-management, screening, wellness, and resource-navigation pathway - Laredo adults 18 and older; intake, language, and program rules apply

Juntos for Better Health

Laredo Public Health offers Juntos for Better Health in English and Spanish with counseling, telepsychiatry, case management, screenings, wellness activities, and resource navigation. Visit or call to confirm current intake, privacy, accessibility, and scheduling.

Public housing and Housing Choice Voucher pathway - Laredo, Webb County, and selected nearby communities; income, household, waitlist, documentation, and screening rules apply

Laredo Housing Authority

Laredo Housing Authority manages public housing and Housing Choice Voucher programs and publishes current application and waitlist information. Placement on a waiting list does not itself establish eligibility, so confirm the current application route, documents, reasonable accommodations, and other housing options directly.

Municipal nuisance, weeds, junked-vehicle, illegal-dumping, graffiti, and neighborhood-safety pathway - Laredo city limits; inspection, notice, correction, and enforcement rules apply

Laredo Code Enforcement

Laredo Code Enforcement monitors conditions that affect neighborhood health and safety and says officers use education, warnings, and follow-up inspections as part of the process. A report can begin a formal municipal response and is not the same as consent-based support; ask about timelines and voluntary options.

Local food and crisis-support pathway - Laredo and Webb County; distribution, household, schedule, and availability rules apply

Laredo Regional Food Bank

Laredo Regional Food Bank distributes food and support to individuals and families facing temporary hardship in Webb County. Confirm current distribution hours, documents, household rules, accessibility, and transportation before traveling.

Public bus and ADA paratransit pathway - Laredo; route, fare, schedule, certification, reservation, and service-area rules apply

El Metro and El Lift

El Metro provides fixed-route service throughout Laredo, and El Lift provides shared curb-to-curb transportation for eligible people with disabilities who cannot use fixed-route buses. Confirm current routes, accessibility, certification, and reservations before planning a housing, food, medical, or support trip.

Confidential domestic-violence shelter, crisis counseling, safety-planning, support, and children’s-services pathway - Laredo and Webb County; intake, confidentiality, safety, and capacity rules apply

Casa de Misericordia

Casa de Misericordia helps survivors of domestic violence with safety planning and related support. Use its current hotline for confidential guidance and shelter questions; call 911 for immediate danger.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, code enforcement, housing rules, or emergency dispatch.

Immediate danger and emergency dispatch - Laredo and Texas; use for fire, medical emergency, violence, or immediate threat

911 Emergency Services

Call 911 for a fire, medical emergency, violence, immediate threat, or dangerous condition that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, counseling service, or cleanup provider.

Free 24/7 call, text, and chat behavioral-health crisis pathway - Texas and nationwide; crisis screening and response rules apply

988 Suicide and Crisis Lifeline

Call or text 988, or use online chat, for emotional distress, suicidal thoughts, mental-health or substance-use crisis, or concern about a loved one. 988 is not emergency dispatch, a shelter, or a cleanup service; call 911 for immediate danger.

24/7 local behavioral-health crisis and mobile-response pathway - Laredo and the Border Region; assessment, response, safety, and handoff rules apply

Border Region 24/7 Crisis Hotline

Border Region lists a 24-hour crisis hotline and mobile crisis outreach for people who may not be able to reach the office. Call to ask what current response fits a behavioral-health crisis; call 911 for immediate physical danger.

State protective-services reporting pathway for abuse, neglect, self-neglect, or exploitation - Texas; age, disability, jurisdiction, consent, and response rules apply

Texas Adult Protective Services

Texas APS investigates reports involving adults 65 and older or adults 18 to 64 with a disability living in the community. It may connect eligible adults with short-term shelter, food, transportation, home repairs, and care referrals, but it cannot force services on a capable adult and is not a general cleanup referral.

Confidential domestic-violence crisis, shelter, safety-planning, protective-order, and survivor-support pathway - Laredo; intake, confidentiality, and capacity rules apply

Casa de Misericordia Crisis and Shelter Services

Casa de Misericordia can help survivors plan for safety and understand protective-order or peace-bond options. Use its confidential hotline for current services and shelter questions; it is not a general shelter or cleanup service.

Municipal weeds, nuisances, junked vehicles, illegal dumping, graffiti, and blighting-condition pathway - city limits; inspection, warnings, correction, and enforcement rules apply

Laredo Code Enforcement

Laredo Code Enforcement conducts inspections and follows up on conditions that affect neighborhood health and safety. A complaint can start a formal municipal process and is not a promise of supportive cleanup; ask about education, notice, timelines, and appeal routes.

Municipal trash, bulky-item, brush, appliance, furniture, landfill, and disposal pathway - Laredo; resident fee, item, schedule, placement, and disposal rules apply

Laredo Solid Waste and Bulky Items

Laredo Solid Waste Services says residents who pay the city residential garbage fee can request two bulky-item pickups each year at no cost, with limits per pickup. Confirm the current service request, accepted items, fees, and safe placement before moving anything outside.

Planned public-housing and voucher application pathway - Laredo; income, household, waitlist, screening, documentation, and accommodation rules apply

Laredo Housing Authority Applications

Laredo Housing Authority publishes application and waitlist information for public housing and vouchers. Use this for planned housing stability, not an immediate shelter need, and confirm whether a list or program is open before gathering documents or relying on an application.

Municipal public-health, prevention, health-equity, and resource-navigation pathway - Laredo; program, appointment, language, and eligibility rules vary

Laredo Public Health Department

Laredo Public Health provides community health information and connects residents with local public-health programs. Ask for the current route for health screening, prevention, social-service navigation, and other non-emergency needs; use 911 for immediate danger.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect Laredo and Webb County residents with housing, homelessness navigation, food, behavioral health, benefits, transit, disposal, peer support, and community resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Emergency shelter, community kitchen, food, and homelessness-support pathway - Laredo and Webb County; intake, household, schedule, and capacity rules apply

Bethany House of Laredo

Bethany House is a local nonprofit whose mission is to feed people who are hungry and shelter people experiencing homelessness. Confirm current intake, eligibility, accessibility, and bed or meal availability before traveling.

Emergency shelter, meals, seasonal assistance, and basic-needs pathway - Laredo and Webb County; intake, funding, schedule, and capacity rules apply

Salvation Army Laredo Corps

The Laredo Corps lists a homeless shelter and local assistance for people with no place to go, along with seasonal support. Confirm current shelter intake, household rules, hours, and capacity; it is not a guaranteed cleanup service.

Food-bank, partner-agency, and basic-needs referral pathway - Laredo and South Texas; household, agency, schedule, and availability rules apply

South Texas Food Bank Laredo Resources

The South Texas Food Bank resource list points residents to food, shelter, community kitchen, social-service, and local partner pathways in Laredo. Confirm the current partner, hours, documents, transportation, and eligibility before traveling.

Food distribution and crisis-support pathway - Webb County; distribution, household, schedule, and availability rules apply

Laredo Regional Food Bank

Laredo Regional Food Bank serves individuals and families experiencing temporary hardship in Webb County. Use its current contact route to ask about food distribution, referrals, accessibility, and the safest way to receive help.

Public housing, voucher, supportive-service, and self-sufficiency pathway - Laredo and selected nearby communities; income, household, screening, and waitlist rules apply

Laredo Housing Authority Housing Options

Laredo Housing Authority manages public housing and vouchers and lists supportive services and self-sufficiency classes. Ask about current waitlists, reasonable accommodations, housing quality, and whether another local housing option fits.

Public bus and accessible transportation pathway - Laredo; route, fare, schedule, accessibility, and service-area rules vary

El Metro Fixed Routes

The City of Laredo lists El Metro fixed-route service throughout the city and accessible bus options. Check current routes, fares, alerts, and travel time before planning a trip to housing, food, medical care, or support.

Shared curb-to-curb and assist-to-door transportation for eligible riders with disabilities - Laredo; certification, reservation, route, and service-area rules apply

El Lift Paratransit

El Lift serves eligible people with disabilities who cannot use fixed-route buses and publishes separate scheduling and certification contacts. Confirm eligibility, reservation timing, pickup details, and current service area before relying on it.

Free counseling, telepsychiatry, case management, screening, wellness, and resource-navigation pathway - Laredo adults 18 and older; intake and program rules apply

Juntos for Better Health

Juntos for Better Health provides English and Spanish mental-health support through the Laredo Public Health Department. Ask about current appointment availability, case management, screenings, privacy, and how it connects with longer-term care.

Qualified adult behavioral-health, counseling, supported-housing, skills-training, and care-coordination pathway - Webb County; priority population, documentation, insurance, and eligibility rules apply

Border Region Adult Mental Health

Border Region lists adult mental-health services, counseling, psychosocial rehabilitation, supported housing, veterans services, psychiatric evaluation, and medication management. Ask which services are available for the current situation and what documentation is required.

Prevention, intervention, treatment, family-resource, trauma, substance-use, and sexual-violence support pathway - Webb County; program, age, intake, and eligibility rules apply

SCAN Laredo and Webb County Programs

SCAN publishes current Webb County programs that include family resource navigation, substance-use support, mental-health and trauma services, and crisis intervention for survivors of sexual violence. Confirm the right program, language, privacy, and current intake route.

Domestic-violence safety planning, survivor support, adult and child services, and shelter pathway - Laredo; confidentiality, intake, safety, and capacity rules apply

Casa de Misericordia Community Support

Casa de Misericordia offers comprehensive support for survivors and can help with safety planning, protective-order questions, and family needs. Confirm current services and safe contact methods before sharing details or traveling.

Housing, food, crisis, utilities, transportation, benefits, and protective-services navigation - Texas; local provider eligibility and capacity vary

Texas 2-1-1 Guided Search

The statewide guided search can identify local housing, food, utilities, transportation, crisis, domestic-violence, and benefits resources by ZIP code and county. A referral is not a guarantee of an open bed, appointment, benefit, or service; confirm directly.

State benefits, local-resource, crisis, and community-support navigation - Texas; income, household, and program rules apply

Texas Health and Human Services Resource Navigation

Texas HHSC directs residents to local resource navigation for housing, food, childcare, crisis, substance-use, and utility needs. Use the current route to identify a program, then confirm eligibility and required documents before applying.

Protective-services, emergency-food, minor-home-repair, transportation, and care-navigation pathway for eligible older adults and adults with disabilities - Texas; jurisdiction, consent, and response rules apply

Texas Adult Protective Services Safer-Home Support

APS may connect eligible adults with short-term shelter, minor home repairs, emergency food, transportation, medical-care coordination, and mental-health referrals after investigation. It cannot force services on a capable adult and is not a general cleanup service.

Residential trash, brush, bulky-item, landfill, recycling, and disposal pathway - Laredo; resident fee, item, schedule, placement, and disposal rules apply

City of Laredo Solid Waste Services

The city provides trash, brush, recycling, landfill, and bulky-item information and says qualifying residents can request limited bulky-item pickups. Confirm current service rules, item limits, fees, and the safest disposal route before moving items.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area; scope, cost, scheduling, travel, consent, and safety rules apply

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in Laredo.

Digital peer-support pathway for people affected by hoarding and clutter concerns - online; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Laredo, Texas, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or state agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight