A Hoarding Alliance local resource guide

Hoarding support in Lansing, Michigan.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Lansing or the surrounding tri-county area.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You do not have to solve the whole situation before asking for help.

Our virtual groups give people affected by hoarding and clutter concerns a place to connect from Lansing, Ingham County, and nearby communities. We can help you think through what is happening and what kind of next step may fit.

For immediate danger

Call 911 for a medical emergency, fire, violence, or immediate threat. For 24-hour local psychiatric-crisis support, call CMHA-CEI at 517-346-8460; call or text 988 for statewide and nationwide crisis support. For an Ingham County housing crisis, call Advent House's HARA line at 517-897-2454.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Person-centered aging, disability, caregiver, in-home support, and hoarding-resource navigation - Lansing, Ingham, Eaton, and Clinton counties; program, assessment, funding, and provider rules vary

Tri-County Office on Aging Information and Assistance

TCOA helps older adults, adults with disabilities, caregivers, and support circles explore housing, homemaker or chore help, meals, transportation, long-term supports, and other community services. Its resource directory includes a Property Cleanouts and Hoarding Assistance category. Confirm each provider's current scope, cost, credentials, consent practices, and availability; TCOA is not emergency dispatch or guaranteed cleanup funding.

Qualified outpatient behavioral-health care, assessment, therapy, peer support, psychiatry access, case management, and service connection - Lansing and the tri-county area; age, clinical, residence, coverage, referral, and capacity rules apply

CMHA-CEI Counseling and Support Clinic

The Community Mental Health Authority of Clinton, Eaton, and Ingham Counties describes Lansing outpatient care for adults that can include assessment, individual and group therapy, peer support, psychiatric services when appropriate, case management, and connection with community resources. Ask about eligibility, insurance or public funding, cost, wait time, and whether hoarding concerns fit. This is qualified care, not organizing, cleanup, or emergency dispatch.

Lived-experience-led peer and family support groups, classes, and mental-health education - Clinton, Eaton, and Ingham counties; schedule, format, registration, age, and program rules vary

NAMI Lansing

NAMI Lansing offers weekly groups for adults living with mental-health conditions and for family members, led by trained volunteers with lived experience. The groups are not hoarding-specific treatment, crisis response, or cleanup. Confirm the current calendar, location or online format, registration, cost, accessibility, and fit before attending.

Free, confidential, 24/7 community-resource navigation - Michigan, including Lansing and Ingham County; provider eligibility, funding, hours, and capacity vary

Michigan 211

Call 211 or search Michigan 211 for current housing, shelter, food, utilities, health care, transportation, benefits, and other local services. Ask for Lansing or Ingham County options and confirm details with each provider. A referral does not guarantee funding, an appointment, shelter, transportation, or another placement, and 211 is not emergency dispatch.

Qualified-care, organizer, taskforce, and support search - national directory with Michigan and telehealth options; listings are not endorsements and licensure, cost, insurance, waitlist, and service-area rules vary

IOCDF Hoarding Resource Directory

The International OCD Foundation directory can be searched for clinicians, programs, support groups, organizers, and taskforces that identify hoarding-related experience. Providers submit their information and IOCDF does not endorse their competence. Verify credentials, fees, insurance, privacy, availability, and whether in-home or telehealth work fits. This is not emergency response.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate police, fire, or medical dispatch - Lansing and surrounding jurisdictions; use for fire, serious injury, violence, or an immediate threat

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a planned service. Emergency dispatch is not a hoarding-support program, counseling service, housing placement, or cleanup provider.

Free, confidential, 24/7 emotional-distress, mental-health, and substance-use crisis support - Michigan; trained crisis counselors, with local routing that varies by caller area code

988 Suicide and Crisis Lifeline / Michigan Crisis and Access Line

Call or text 988 for suicidal thoughts, emotional distress, a mental-health or substance-use crisis, or concern about someone else. Michigan's crisis line also connects people with statewide support. Call 911 for fire, serious injury, violence, or another immediate threat; 988 does not replace emergency dispatch.

24/7 psychiatric-crisis phone and walk-in triage, intervention, hospital prescreening, and connection to care - Clinton, Eaton, and Ingham counties; clinical, coverage, stabilization, response, and capacity rules apply

CMHA-CEI Crisis Services

CMHA-CEI's adult crisis team takes calls and walk-ins around the clock at Lansing's Crisis Care Center and provides crisis intervention, evaluation, and screening. Ask what response fits and whether medical stabilization is needed first. Call 911 for immediate danger, fire, serious injury, or violence; this service is not housing placement or cleanup.

24/7 reporting, assessment, referral, and protection for suspected abuse, neglect, self-neglect, or exploitation of vulnerable adults - Michigan, including Lansing and Ingham County; statutory screening and response criteria apply

Michigan Adult Protective Services

Michigan Adult Protective Services accepts reports when a vulnerable adult may be experiencing abuse, neglect, self-neglect, or exploitation. APS coordinates accepted concerns with local systems while respecting applicable self-determination rights. It is not a general cleanup line; call 911 for immediate danger.

Free, confidential domestic-violence, sexual-violence, stalking, abuse-later-in-life, shelter, and legal-advocacy support - Lansing and area survivors; safe-contact, intake, household, service, and shelter-capacity rules apply

End Violent Encounters

End Violent Encounters provides survivor-centered support, including a 24-hour crisis line, shelter, advocacy, information, and personal-protection-order assistance. The organization states that services are free, confidential, and do not force a survivor to take a particular action. Use a safe way to make contact and call 911 for immediate danger.

Property-maintenance, nuisance, premises, and rental-regulation pathway - Lansing city limits; complaint, inspection, notice, abatement, appeal, and enforcement rules apply

City of Lansing Code Enforcement

The City of Lansing Code Enforcement division handles property-maintenance, nuisance, premises, and rental-registration matters. This is a regulatory pathway that may lead to an inspection, notice, deadlines, costs, or enforcement. Consider the person's safety, housing stability, consent, and available support before using it. It is not emergency dispatch, legal representation, organizing help, or guaranteed relocation.

Public-health complaints, indoor air, mold, mercury, household hazardous waste, solid waste, wells, septic, and environmental-safety guidance - Ingham County; issue, property, jurisdiction, inspection, fee, and program rules apply

Ingham County Environmental Health

The county Environmental Health division responds to environmental-health complaints and oversees services involving indoor air, mold, mercury, household hazardous waste, solid waste, wells, septic systems, and regulated facilities. Ask which issue and jurisdiction fit before relying on the pathway. It is not emergency cleanup, medical care, or a general hoarding service; call 911 for immediate danger.

Coordinated-entry, homelessness, eviction-diversion, street-outreach, housing, food, and weekend day-shelter pathway - Ingham County and the tri-county area; assessment, prioritization, documentation, funding, and capacity rules apply

Advent House Housing Assessment and Resource Agency

Advent House is the state-listed Housing Assessment and Resource Agency for Ingham County and describes coordinated entry, housing and eviction-diversion help, street outreach, food, and weekend day-shelter services. Call for current screening and instructions. An assessment does not guarantee an open shelter bed, financial help, or housing, and this is not emergency dispatch.

Faith-based emergency shelter, meals, clothing, and personal-needs support - Michigan capital area; intake, household, faith-based program, conduct, timing, and bed-capacity rules apply

City Rescue Mission of Lansing

City Rescue Mission provides food and shelter in the Lansing area and identifies itself as a Christian ministry. Call before traveling to confirm the correct location, current intake, meal times, eligibility, program expectations, and bed availability. Shelter is not guaranteed, and the Mission is not emergency dispatch or hoarding-specific care.

Animal-control response, welfare and neglect reporting, shelter intake, vaccination clinics, pet supplies, dog houses, and other outreach - Ingham County, including Lansing; jurisdiction, evidence, appointment, fee, supply, and shelter-capacity rules apply

Ingham County Animal Control and Outreach Center

Ingham County Animal Control publishes officer and shelter hours plus a Lansing outreach center offering selected low-cost or practical animal supports. Call with animal-welfare, neglect, or animal-count concerns and ask what response applies before transporting an animal. If the shelter is closed and there is an animal emergency, the county directs callers to 911. This is not a household cleanup service.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Public, voucher, permanent-supportive, and affordable-housing information and waitlist status - Lansing and program jurisdictions; income, household, screening, lottery, documentation, waitlist, and availability rules apply

Lansing Housing Commission

The Lansing Housing Commission manages public and subsidized housing pathways and publishes current waitlist status and preparation guidance. Lists may be closed or lottery-based, selection can take time, and an application does not guarantee placement. Never pay a third party for a waitlist application. This is not emergency shelter or hoarding cleanup.

Nonprofit health-and-safety home repair, accessibility, code-correction, and housing-stability pathway - Lansing and Ingham County; ownership, income, insurance, tax, mortgage, property, funding, and application rules apply

Capital Area Community Services Home Improvement Services

CACS lists roof, plumbing, electrical, mechanical, accessibility, and code-related health-and-safety repairs for eligible homeowners. Its pre-screening questionnaire was closed at this review because the current submission capacity had been reached, so check the live page for reopening and accommodation instructions. The program does not fund general decluttering and is not emergency repair or cleanup.

HUD-approved nonprofit rental, foreclosure, homeownership, financial, and housing counseling - Lansing and Mid-Michigan; service, appointment, document, income, program, and property rules apply; several counseling services are described as free

Capital Area Housing Partnership

Capital Area Housing Partnership offers rental counseling, foreclosure prevention, housing education, and other housing-stability services from Lansing. Confirm the correct intake, any documents, current fees, appointment format, and whether the issue fits. Counseling does not guarantee funding, stop a legal deadline, provide emergency shelter, or replace legal representation.

Nonprofit housing-discrimination intake, testing, advice, advocacy, conciliation, education, and attorney referrals - Ingham and nine other counties, with a Lansing office by appointment; legal coverage, evidence, deadline, privacy, and case-review rules apply

Fair Housing Center of Southeast and Mid Michigan

The Fair Housing Center helps people understand and report housing discrimination, including disability-related concerns and possible reasonable accommodations or modifications. Intake is by phone, email, or form rather than walk-in. Services are confidential but are not emergency shelter, guaranteed legal representation, or a promise of a particular outcome.

Free civil legal advice and possible representation for eligible low-income people, families, and older adults - Lansing office serving Ingham, Eaton, Clinton, Livingston, and Shiawassee counties; income, issue, conflict, deadline, and case-acceptance rules apply

Legal Services of South Central Michigan

The Lansing office handles eligible civil matters that may include housing, eviction, foreclosure, public benefits, consumer, and elder-law issues. Apply through the current intake route and protect court, appeal, or eviction deadlines while waiting. An application does not create an attorney-client relationship or guarantee representation, and this is not emergency shelter or cleanup.

Peer-informed disability resource connection, independent-living skills, housing, transportation, benefits guidance, and transit training - Clinton, Eaton, Ingham, and Shiawassee counties; disability, service, documentation, funding, and availability rules apply

Disability Network Capital Area

Disability Network Capital Area combines lived-experience and peer support to connect people with housing, transportation, benefits, and independent-living resources. It also provides one-on-one travel training and reviews CATA paratransit applications. Ask about current cost, eligibility, accessibility, privacy, and service scope. It is not emergency response, housing placement, or cleanup.

County health-coverage, provider, prescription, Medicaid, Ingham Health Plan, and community-service navigation - Ingham County and Lansing; coverage, income, residence, clinical, documentation, appointment, and program rules apply

Ingham County Health and Resource Navigation

The county Health and Resource Navigation team helps residents understand health coverage, locate providers and covered services, and apply for eligible programs. Pathways to Care can connect Medicaid-eligible residents with medical, social, and recovery supports. Assistance does not guarantee coverage or an appointment and is not emergency medical care, therapy, or cleanup.

Regional food-bank network, pantry locator, mobile distributions, home delivery, and senior food programs - Ingham and six surrounding counties; site schedule, household, registration, delivery, supply, and partner rules vary

Greater Lansing Food Bank

Greater Lansing Food Bank maintains a live pantry and distribution locator with Lansing-area food sites and program notes. Check the current listing and contact the specific partner before traveling because hours, appointments, documents, delivery, and supply can change. Food assistance is not emergency dispatch, housing placement, or cleanup.

ADA complementary paratransit with advance reservations and accessible vehicles - Lansing, East Lansing, and parts of surrounding townships; disability certification, professional verification, fare, service-area, reservation, and schedule rules apply

CATA Spec-Tran

CATA's Spec-Tran provides curb-to-curb or origin-to-destination transportation for people who cannot use fixed-route buses for some or all trips because of disability. Certification is required, rides must be reserved in advance, and the current guide lists a fare. Confirm eligibility, exact fare, pickup window, accessibility, and service boundaries. It is not same-day or emergency transportation.

Official curbside bulky-item collection information and request pathway - eligible Lansing city refuse customers; item, size, tag or payment, scheduling, set-out, fee, and collection rules apply

City of Lansing Bulk Item Collection

The City of Lansing publishes a bulk-item collection page and request path for qualifying city trash customers. Confirm accepted items, current charges or tags, collection date, set-out rules, quantity limits, and hazardous-material exclusions before moving anything. This is not whole-home cleanup, emergency removal, or a substitute for consent-based planning.

County veteran benefits, health-care enrollment, financial-assistance, survivor, home-loan, tax-exemption, and resource navigation - Ingham County veterans and eligible family members; service history, discharge, residence, income, documentation, funding, and appointment rules apply

Ingham County Department of Veterans Affairs

Ingham County Veterans Affairs helps veterans and eligible family members understand benefits, apply for VA health care, and explore financial or other local resources. Ask about eligibility, documents, appointment availability, current funding, and which program fits. It is not emergency medical care, guaranteed financial help, housing placement, or cleanup.

Home-delivered and carry-out meals for older adults and some eligible household members - Greater Lansing and Clinton, Eaton, and Ingham counties; age, nutrition, functional assessment, household, diet, route, and capacity rules apply

Tri-County Office on Aging Meals on Wheels

TCOA provides home-delivered meal pathways for people generally age 60 or older who cannot prepare nutritious meals, with some eligible spouses, partners, adults with disabilities, and caregivers. An assessment is required, special diets may need a prescription, and delivery depends on route and capacity. This is not emergency food delivery or household cleanup.

Private-pay hoarding support, organizing help, groups, decluttering, deep cleaning, and family guidance - broader service area; scope, cost, scheduling, travel, consent, safety, and provider-availability rules apply

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, deep cleaning, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about current availability in Lansing or Ingham County, exact scope, cost, travel, consent, and safety before scheduling. It is not emergency response.

Digital peer-support pathway for people affected by hoarding and clutter concerns and for friends or family supporters - online; not therapy, clinical care, crisis response, or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It can support learning and momentum between local steps, but it is not therapy, emergency response, or a substitute for qualified local care.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Lansing, Michigan, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight