A Hoarding Alliance local resource guide

Hoarding support in Knoxville, Tennessee.

A respectful place to begin - whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Knox County.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You do not have to be in Knoxville to begin with us.

Our virtual groups give people affected by hoarding and clutter concerns a place to connect from Knoxville, Knox County, and other communities. We can help you think through what is happening and what kind of next step may fit.

For immediate danger

Call 911 for a medical emergency, fire, or immediate threat. For behavioral-health crisis support, call or text 988.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Free, confidential, multilingual referral and resource navigation - East Tennessee; provider hours, eligibility, capacity, and geography vary

United Way of Greater Knoxville 211

United Way of Greater Knoxville identifies 211 as a free referral pathway for housing and shelter, food, clothing, household supplies, utilities, work support, legal help, health care, and other needs. Explain the actual situation and ask for current Knox County options; 211 is not a cleanup provider or emergency dispatch.

Community action, social services, housing navigation, food, utilities, transportation, senior services, and home repair - Knoxville and Knox County; income and program rules apply

Knoxville-Knox County CAC

CAC offers more than sixty programs and can help people find food, utility assistance, rent or mortgage support, homelessness and eviction-prevention help, transportation, senior services, and home repair or weatherization. Ask which program fits, what documents are needed, and whether current funding or capacity is available.

Community mental-health, social-service, and crisis-care network - Knox County and East Tennessee; intake, insurance, ability-to-pay, and program rules vary

The McNabb Center

The McNabb Center provides mental-health care, crisis services, social services, and victim services. Ask about non-emergency intake, support for a person or family affected by hoarding concerns, and whether the current need fits outpatient or crisis services. This is not a routine sorting or cleanup provider.

Qualified-care directory - Knoxville search and telehealth options; providers self-report, payment and licensure rules apply

IOCDF Hoarding Resource Directory

The International OCD Foundation directory can be searched by Knoxville, ZIP code, or full address for clinicians and programs that indicate an interest in OCD or hoarding-related care. IOCDF says it does not endorse listed providers. Ask about current experience, licensure, fees, insurance, wait time, privacy, and whether home-based or telehealth work fits.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve protective services, housing screening, crisis response, legal help, code enforcement, or emergency assistance.

Immediate danger and emergency dispatch - Knoxville and Knox County; use for fire, medical emergency, violence, or immediate threat

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, counseling service, or cleanup provider.

Mental-health and substance-use crisis support - Nationwide and Tennessee; free, confidential, 24/7 support

988 Suicide and Crisis Lifeline

Call or text 988 for emotional distress, a mental-health or substance-use crisis, or concern about someone else. 988 is not a cleanup provider and does not guarantee an in-home response; call 911 for immediate danger.

24/7 walk-in adult behavioral-health crisis evaluation, stabilization, medication support, and discharge planning - Knoxville; adults 18 and older, ability-to-pay and safety rules apply

McNabb EmPATH Unit

The McNabb Center's EmPATH unit offers walk-in crisis care for adults at 1515 Saint Mary Street, with psychiatric evaluation, medication assessment, therapeutic support, and connection to ongoing care. The center says services are available regardless of ability to pay. It is not a cleanup provider; call 911 for an immediate medical emergency.

State investigation pathway for abuse, neglect, self-neglect, or exploitation of vulnerable adults - Tennessee; protective-services and emergency rules apply

Tennessee Adult Protective Services

Tennessee APS investigates reports involving adults who cannot protect themselves because of a physical or mental limitation, including neglect or self-neglect. Call or report online when the concern involves a vulnerable adult's safety or essential needs. APS is not a voluntary cleanup service; after-hours emergencies should go to 911.

Property-maintenance, illegal-dumping, vacant-building, and housing-code complaint pathway - Knoxville city limits; inspection, notice, fines, and enforcement rules apply

City of Knoxville Neighborhood Codes Enforcement

The City accepts complaints about property-maintenance conditions, illegal dumping, unsecured or vacant buildings, and related code concerns. A report may lead to inspection, notice, deadlines, fines, or enforcement; it is not voluntary hoarding support, counseling, or guaranteed funding. Use the city process when a property or neighborhood condition needs official attention.

City disposal pathway for approved large household items - Knoxville city service area; up to five items, accepted-item, set-out, and address rules apply

City of Knoxville Bulky Waste Collection

The City allows residents to set out up to five approved bulky items per week and asks residents to place a bulky alert before setting items out. Extra bags of garbage, construction debris, and some very heavy or oversized items are not eligible. Confirm the address, accepted items, timing, and whether a disposal fee or alternate facility applies; this is disposal support, not sorting or moving.

City solid-waste disposal facility for residential trash and some construction materials - Knoxville; fees, accepted materials, hours, and resident rules apply

Knoxville Transfer Station

The City's transfer station accepts residential trash and construction materials, and the city identifies a free first-Saturday opportunity for Knoxville residents when operating. Confirm current hours, holiday closures, accepted materials, proof of residency, vehicle rules, and fees before traveling. It is not a cleanup or hauling service.

City housing, homelessness, affordable-housing, healthy-homes, and repair-program information - Knoxville; program, income, waitlist, and funding rules vary

Knoxville Housing and Neighborhood Development

The City department coordinates housing programs, homelessness response, healthy-homes work, affordable rental development, and federal and local housing funds. Its housing pages identify 211 as the starting point for housing, shelter, social services, and related resources. Ask about the current program, eligibility, inspection, reasonable accommodations, and funding before relying on a pathway.

People and practical help

Housing, shelter, legal help, and practical options

These listings offer connections for care, education, housing, benefits, food, organizing, transportation, or disposal. They are independent organizations; ask about current availability, cost, scope, consent, and safety before relying on them.

Public housing and Housing Choice Voucher pathway for low-income families, seniors, and disabled residents - Knoxville and Knox County; income, application, waitlist, and inspection rules apply

KCDC Housing and Section 8

Knoxville's Community Development Corporation provides public-housing options and administers Housing Choice Voucher programs, including VASH and Family Self-Sufficiency pathways. KCDC says applications and waitlists are property- or program-specific, and its Section 8 page lists the current application schedule. Confirm openings, income limits, documents, reasonable accommodations, and wait time directly.

LIHEAP and Project Help energy assistance - Knoxville and Knox County; income, utility-territory, crisis, documentation, and capacity rules apply

CAC Utility Assistance

CAC administers LIHEAP and Project Help for eligible households. The current CAC page says 2026 LIHEAP applications are open, with assistance amounts depending on household energy burden, and describes Project Help for qualifying households in KUB's service territory facing a final notice and documented hardship. Confirm current eligibility, documents, and funding before applying.

Home repair, water-savings, weatherization, and lead-hazard-control pathway - Knoxville and Knox County; income, occupancy, landlord permission, and program rules apply

CAC Home Repair and Weatherization

CAC's Housing and Energy Services can help eligible owner- and tenant-occupied homes with measures such as repair, water-efficiency work, weatherization, and lead-hazard control. Ask whether the condition fits the program, what an assessment includes, whether landlord permission is needed, and whether there is a current waitlist. It is not a hoarding cleanup provider.

Case management, housing placement, homelessness prevention, employment, and supportive-service navigation - Knoxville and Knox County; eligibility and capacity vary

CAC Social Services and Homeward Bound

CAC Social Services provides case management and helps people experiencing homelessness or housing instability connect with housing, employment, education, and community resources. Ask whether Homeward Bound or another current program fits, whether coordinated entry or a case-management intake is required, and what support is available now.

Homelessness prevention and housing services, street outreach, resource center, and refuge - Knoxville and Knox County; intake, hours, and capacity vary

Volunteer Ministry Center

Volunteer Ministry Center works to prevent and end homelessness through housing services, outreach, a resource center, and Bush Family Refuge. Ask about current shelter or housing navigation, documentation, accessibility, and which service can address the immediate need. This is not a cleanup provider.

24/7/365 shelter, food, showers, and supportive services - Knoxville; shelter, identification, conduct, and capacity rules apply

Knox Area Rescue Ministries

KARM says it provides rescue services including food and shelter every day, around the clock, and its help page identifies showers and shelter for men and women at 418 North Broadway. Confirm current intake, eligibility, bed availability, accessibility, and what belongings can be brought. It is not a hoarding-support or cleanup program.

Emergency shelter, meals, rapid rehousing, and family or domestic-violence shelter pathways - Knoxville; program, population, and capacity rules apply

The Salvation Army Knoxville

The Salvation Army describes emergency shelter for men, women, and families, meals for shelter residents, and pathways such as rapid rehousing. Ask about current bed availability, population served, safety rules, accessibility, intake, and whether the household qualifies. It is not a cleanup provider.

Free civil-legal services for qualifying residents - East Tennessee; intake, income, case type, and capacity rules apply

Legal Aid of East Tennessee

Legal Aid of East Tennessee serves the region from its Knoxville office and identifies eviction and tenant-rights help among its services. Ask about eviction prevention, housing conditions, benefits, disability accommodations, or another civil issue affecting safety or housing. Legal aid is not an emergency service or cleanup provider.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area; scope, cost, scheduling, and travel rules apply

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether the requested support is available in Knoxville.

Digital peer-support pathway for people affected by hoarding and clutter concerns - online; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Knoxville, the county seat of Knox County, and includes city, countywide, statewide, national, nonprofit, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight