Private-pay pathway
The Peer Tree
A separate pathway for private-pay hoarding-related support. Ask directly about fit, scope, location, availability, and current fees before making plans.
A Hoarding Alliance local resource guide
Hoarding support in Keyser, West Virginia.
A useful first step can be small: a private conversation, a safer path through a room, or help finding the right local office. You deserve support that starts with your priorities—not judgment about your home.
People first.Then the stuff.A Fight the Blight initiative
Start here - Fight the Blight
Start with a person, not a checklist
Fight the Blight is our nonprofit front door and offers virtual support groups. Reach out from Keyser, Mineral County, or another community to ask about current group options and a respectful first conversation. Local group fit and capacity must be confirmed; no funding or local service is guaranteed. The Peer Tree is a separate private-pay pathway. Unburied offers digital peer support, not therapy or crisis response.
For immediate danger
If anyone is in immediate danger, call 911. For urgent emotional or behavioral-health support, call or text 988; Potomac Highlands Guild also lists a regional crisis line. The other phone and web resources below have narrower roles and are not substitutes for emergency response.
First conversations
A few good places to start
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
Digital peer support
Unburied
Peer-led digital support for people affected by hoarding and for friends or family. It is not therapy, emergency support, or a substitute for local services.
Qualified behavioral-health care · regional service area
Potomac Highlands Guild — Keyser Clinic
The Guild lists outpatient psychiatric and psychological services, individual, group, and family therapy, and crisis intervention. Its Keyser-area clinic is in New Creek and serves a regional five-county area. Ask about current appointments, fees, insurance, and fit. Crisis-line information is listed separately under Safety.
Safety and stability
When the concern involves safety, housing, or crisis
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Immediate danger or urgent emergency response
Emergency response
Call 911 for immediate danger, fire, urgent medical help, or police response. Do not use a non-emergency line when a situation is urgent.
Urgent emotional or behavioral-health crisis support · nationwide
988 Suicide & Crisis Lifeline
Call or text 988 for crisis support. For immediate physical danger or emergency dispatch, call 911. This is not a housing, cleanup, or case-management program.
Behavioral-health crisis intervention · regional service area
Potomac Highlands Guild crisis line
The provider lists a crisis-intervention line for its regional service area. Call 911 for immediate danger or emergency medical response; contact the Guild to confirm the line's current scope.
Domestic-violence and sexual-assault support · confidential hotline
Family Crisis Center — Mineral County
The organization lists free, confidential services and a 24/7 hotline serving Mineral County. Ask directly about safe contact, current shelter or advocacy availability, and which services fit; call 911 for immediate danger.
Preparedness and emergency-management office · non-emergency contact
Mineral County Office of Emergency Management
Use this office for preparedness and emergency-management questions, not to report an active emergency. Call 911 when urgent emergency response is needed.
Preparedness notifications · sign-up required
Mineral County emergency alerts
The county emergency-management site offers sign-up information for local alerts. Alerts are informational and do not replace calling 911 for immediate danger or emergency response.
Municipal police · routine contact only
Keyser Police Department
The City of Keyser lists this department for routine municipal police matters. Call 911 for an emergency or immediate danger.
County law-enforcement office · routine contact only
Mineral County Sheriff's Office
The City of Keyser's current contact directory lists the county Sheriff's Office. Call 911 for an emergency or immediate danger; this office is not a behavioral-health crisis line.
Non-emergency community-resource navigation · statewide
West Virginia 211
Call 211 or text your ZIP code to 898-211 to ask about community services. A toll-free number is also listed. Program eligibility, hours, and availability vary; this is not emergency dispatch.
Behavioral-health and substance-use support · statewide
HELP4WV
HELP4WV lists 24/7 phone, text, and chat support. Contact the service about appropriate next steps. It is not 911 or a substitute for emergency medical care.
People and practical help
Housing, food, care, transportation, and ongoing support
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
Local government · Keyser is Mineral County's seat
City of Keyser and Mineral County
The City of Keyser identifies itself as Mineral County's seat. City services generally have municipal boundaries; check whether an address is inside city limits and contact the appropriate county or city office for current procedures.
Court information and records · not legal advice
Mineral County Circuit Court and clerk offices
The West Virginia Judiciary lists Mineral County court contacts in Keyser. Contact the clerk about filing, records, or scheduling procedures. For legal advice, ask a qualified attorney or Legal Aid of West Virginia about eligibility.
County records and elections office
Mineral County Clerk
The West Virginia Secretary of State's directory lists the county clerk in Keyser. Ask the office about records, elections, and clerk procedures; it does not provide legal advice.
Property assessment and exemption information
Mineral County Assessor
The West Virginia Tax Department lists the Mineral County Assessor at the courthouse in Keyser. Contact the office about assessment records, exemptions, deadlines, or how to request a review. This is not tax or legal advice.
Public benefits and family-support agency · local office
West Virginia DoHS — Mineral County office
The state lists this office for benefits and human-services questions, including programs such as SNAP, Medicaid, home-energy assistance, and social services. Each program has separate eligibility and application rules; contact the office or use WV PATH to confirm the right process.
Official benefits information and applications · statewide
WV PATH benefits portal
The state portal is a starting point for benefits information and online applications. Program rules, document requirements, and eligibility are determined by the relevant agency; an application is not an approval.
Civil legal help · eligibility screening; not criminal defense
Legal Aid of West Virginia
Legal Aid lists Mineral County in the service area of its Martinsburg office and provides an eligibility screen. It handles qualifying civil legal matters, not criminal defense. Apply or contact the office promptly if a court hearing is near; representation is not guaranteed.
Public housing · application, screening, and wait list; not emergency placement
Keyser Housing Authority
The West Virginia Association of Housing Authorities directory lists the Keyser Housing Authority. Contact it to confirm current programs, eligibility, application steps, accommodations, rent, and wait-list status. Housing availability and emergency placement are not guaranteed.
Federal housing information · program eligibility applies
HUD West Virginia housing resources
HUD provides information about housing programs and local housing agencies. Contact the local housing authority about applications and wait lists; this is not emergency shelter placement or a guarantee of a rental subsidy.
Community food resource · confirm hours and access before visiting
Faith in Action Food Pantry
The City of Keyser's community directory lists this food pantry at 305 S Mineral Street. The city listing does not specify current hours, referral rules, eligibility, or available supplies; call first to confirm what is currently offered.
Weatherization, family, and housing-stability programs · regional service area
Eastern WV Community Action Agency
The agency lists services for Mineral County, including weatherization and veteran housing-stability support. Ask about current local intake, income and property rules, documentation, wait lists, and which funds are available. Funding and eligibility are not guaranteed; heating funds may be unavailable at times.
Home and caregiver supports · program and eligibility rules apply
Aging & Family Services of Mineral County — in-home support
The provider lists home-care pathways that may include Medicaid waiver, Lighthouse, veterans, respite, or private-pay services. Ask about current availability, program eligibility, service scope, fees, and any assessment or referral process; funding is not guaranteed.
Private-pay home support · provider-published rate and minimum; reconfirm before booking
Aging & Family Services — private-pay home care
The provider's current service page lists $21 per hour and a six-hour weekly minimum. Rates and availability can change; confirm the total cost, minimum schedule, service scope, and any assessment terms directly before making arrangements.
Caregiver respite · Mineral County and qualifying dementia-care situations; sliding scale
Family Alzheimer's In-Home Respite (FAIR)
Aging & Family Services lists this respite option for family caregivers when the person receiving care has Alzheimer's disease or a related dementia and lives in Mineral County. The provider describes up to 16 hours per week and a sliding-scale fee. Contact the program to confirm current eligibility, hours, assessment, and cost.
Older-adult meals and activities · listed for adults age 60 and older
Keyser Senior Center
Aging & Family Services lists this center at 793 New Creek Drive for adults 60 and older. Call ahead to confirm hours, meal arrangements, transportation, accessibility, and any meal contribution; current access and services should be checked with the provider.
Hospital and emergency department · Keyser
Potomac Valley Hospital
WVU Medicine lists the hospital and its emergency department in Keyser. Call 911 for urgent emergency response. Contact the hospital about non-emergency services, coverage, and costs; emergency care is not a substitute for ongoing primary or behavioral-health care.
Walk-in urgent care · daily hours listed; not an emergency department
Potomac Valley Hospital Rapid Care
The hospital lists Rapid Care at 131 Plaza Drive, with daily hours shown on its current page. Call to confirm today's hours, services, accepted coverage, and cost. For an emergency or immediate danger, call 911 or go to an emergency department.
Public-health clinic and information · confirm current services and fees
Mineral County Health Department
The county health department lists services such as screening, immunization, laboratory, and sexual-health services. Contact the department to confirm current programs, appointment requirements, cost, and service eligibility before traveling.
Local public transportation · weekday request service; zone and reservation limits apply
Potomac Valley Transit Authority — Keyser Ready Ride
PVTA lists weekday Ready Ride service for Keyser and currently publishes a $2 fare. Confirm today's fare, pickup area, reservation lead time, accessibility, and return trip directly; service is not emergency transportation.
Regional transportation · schedules and advance reservations apply
PVTA regional transit and route deviation
PVTA lists regional routes and a route-deviation option serving the area. Review current routes and call about fares, stops, reservation deadlines, service days, accessibility, and whether a requested trip is within the service area. Not emergency transportation.
Public library · free computer and internet access; some services have conditions or fees
Keyser-Mineral County Public Library
The library lists free computer, internet, and Wi-Fi access. Its service page also describes notary service and printing costs; check current hours, photo-ID or witness requirements, availability, and fees before visiting.
Regional disposal information · facilities outside Keyser; accepted materials and current charges apply
Region 8 Solid Waste Authority
The authority lists regional disposal stations in Romney and Petersburg, not a Keyser in-home pickup or cleanup service. Its current page lists per-ton fees of $82.85 at Romney and $81.85 at Petersburg; call to reconfirm rates, hours, accepted items, and special-waste rules before traveling. This service does not provide in-home sorting or support with belongings decisions.
Municipal utility accounts · city service area
City of Keyser water and sewer utilities
The city's contact directory lists water and sewer account contacts. Ask about service boundaries, bills, notices, and current account procedures. After-hours utility calls are not emergency police or medical response; call 911 for immediate danger.
Public-school district · student enrollment and supports through the district
Mineral County Schools
The district lists school and family information. Contact the district or a student's school about enrollment, transportation, accommodations, or student supports; requirements vary by student and service.
Vocational rehabilitation · disability-related eligibility and service plan
West Virginia Division of Rehabilitation Services
The state agency provides vocational-rehabilitation information. Ask about eligibility, application, accommodations, and available local or remote services; program acceptance and supports are not guaranteed.
Employment and workforce programs · statewide
WorkForce West Virginia
The state agency provides employment and workforce information. Confirm current local access, program eligibility, required documents, and office or appointment availability before traveling.
A note from the Alliance
Start with the person. Then decide what the situation needs.
This guide is anchored in Keyser, West Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight