A Hoarding Alliance local resource guide

Hoarding support in Jonesville, Virginia.

Start with a respectful next step in Jonesville or elsewhere in Lee County. This guide connects people, families, supporters, and local systems with practical pathways while keeping emergencies and qualified care in the right lane.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

A calm place to begin

You do not have to solve everything at once. Start with the pathway that fits the situation, then confirm current availability, eligibility, cost, jurisdiction, and safety requirements directly with the organization.

For immediate danger

If there is immediate danger, fire, a medical emergency, violence, or an active threat, call 911. For emotional or behavioral-health crisis support, call or text 988 or use Virginia's local crisis and community-services pathways.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area, including possible support for Lee County; private-pay scope, cost, scheduling, travel, consent, safety, and capacity must be confirmed directly; not emergency or clinical care

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in Lee County.

Digital peer-support pathway - online for people affected by hoarding and clutter concerns and their supporters; current access and eligibility should be confirmed; no fee or clinical-coverage claim is made here; not therapy, crisis response, or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends, family, property managers, municipal workers, and other supporters.

Free, confidential resource navigation for housing, food, health care, utilities, transportation, legal help, and basic needs - Virginia, including Lee County; 24/7 service; each referred provider has its own eligibility, cost, and availability rules; not emergency dispatch

211 Virginia

211 Virginia connects people with current local resources for housing, food, health care, utilities, transportation, mental health, and other needs. Ask for options serving Jonesville and Lee County.

Qualified behavioral-health and substance-use pathway - 34084 Wilderness Road, Jonesville; outpatient, crisis, psychiatric, case-management, family, and recovery services are listed by the provider; intake, eligibility, payment, and capacity rules vary; not emergency dispatch

Frontier Health – Lee County Behavioral Health

Frontier Health – Lee County Behavioral Health provides a qualified local route for outpatient mental-health, substance-use, crisis, psychiatric, case-management, family, and recovery services. Confirm current intake, coverage, and after-hours crisis options directly.

Qualified local hospital and emergency-care pathway - 127 Healthcare Drive, Pennington Gap; emergency room open 24/7; insurance, transfer, billing, and capacity rules must be confirmed directly; not cleanup or hoarding support

Lee County Community Hospital

Lee County Community Hospital is the local qualified hospital pathway for Lee County, with a 24/7 emergency room and inpatient, diagnostic, telehealth, and care-coordination services. Call 911 for a life-threatening emergency.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger and emergency dispatch - Jonesville and Lee County; use for fire, medical emergency, violence, rescue, or an active threat; not a hoarding-support program, counseling service, or cleanup provider

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, a rescue need, or a threat that cannot wait for a scheduled service.

Emotional-distress and suicide-crisis support - Virginia and nationwide; phone, text, and chat access; free and confidential; crisis-support eligibility and local follow-up vary; not fire, EMS, or police dispatch; call 911 for immediate physical danger

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or a behavioral-health crisis. If there is immediate physical danger, fire, a medical emergency, or an active threat, call 911 instead.

County law-enforcement and public-safety pathway - Lee County; call 911 for immediate danger; the county lists 276-346-7753 for the Sheriff; jurisdiction and report rules apply; not counseling or cleanup

Lee County Sheriff's Office and Emergency 911

The Lee County Sheriff's Office provides county law-enforcement and public-safety services. Use 911 for emergencies and the county's listed Sheriff contact for non-emergency questions.

Official county emergency-dispatch, addressing, and communications pathway - Lee County; call 911 for emergencies; the county lists 276-346-6653 for E-911 office questions; not routine social-service intake

Lee County E-911 Communications

Use Lee County E-911 for emergency dispatch and addressing questions. Call 911 for an active emergency; use the county contact for routine E-911 or address-record questions.

Local disaster-preparedness, alerts, incident-coordination, and emergency-management pathway - Lee County; incident instructions and shelter information change with conditions; call 911 for an active emergency; not counseling or cleanup

Lee County Emergency Management

Use the Virginia local emergency-manager directory and Lee County notices for current preparedness and incident information. Follow local instructions and call 911 for immediate danger.

Local emergency-department and acute-care pathway - 127 Healthcare Drive, Pennington Gap; ER open 24/7; call 911 for life-threatening symptoms; triage, transfer, insurance, billing, and capacity rules apply; not cleanup or hoarding support

Lee County Community Hospital Emergency Care

Lee County Community Hospital lists a 24/7 emergency room and acute care. Call 911 for life-threatening symptoms rather than driving if conditions may be urgent.

Official public-health, WIC, immunization, screening, family-planning, communicable-disease, vital-record, and environmental-health pathway - 134 Hill Street, Jonesville; appointments, fees, and eligibility vary; not emergency care

LENOWISCO Health District – Lee County Health Department

The Lee County Health Department is part of the LENOWISCO Health District. Ask about current public-health services, WIC, immunizations, vital records, and environmental-health questions; confirm appointments and fees.

Local adult, child, family-support, APS, CPS, benefits-screening, and adult-services pathway - Lee County; eligibility and screening rules apply; call 911 for immediate danger; jurisdiction and response rules apply

Lee County Department of Social Services Protective Services

Use Lee County Social Services when a child or adult may be experiencing abuse, neglect, exploitation, or unsafe conditions and the situation is not an immediate 911 emergency. Ask about APS, CPS, adult services, benefits, and required documents.

Qualified behavioral-health, substance-use, psychiatric, case-management, and crisis pathway - Jonesville and Lee County; provider intake and after-hours crisis routes differ; call 911 for immediate physical danger; not fire or EMS dispatch

Frontier Health – Lee County Behavioral Health Crisis Pathway

Frontier Health lists Lee County Behavioral Health at 34084 Wilderness Road, Jonesville. Confirm the current daytime and after-hours crisis route; call or text 988 for emotional distress and 911 for immediate physical danger.

Confidential survivor-support and safety-planning pathway - Virginia, including Lee County; 24/7 advocates, local referrals, shelter, and transportation options vary; call 911 for immediate danger; not housing or cleanup guarantee

Virginia Sexual and Domestic Violence Hotline

Call or text Virginia's statewide hotline for confidential support related to sexual or domestic violence. Advocates can help identify local options, including services in Lee County; call 911 for immediate danger.

Poison-exposure information and medical guidance - Virginia; call 911 for collapse, seizure, breathing trouble, or another immediate emergency; not hoarding support or cleanup

Virginia Poison Center

Call the Virginia Poison Center for poison-exposure guidance. If someone has collapsed, cannot breathe normally, is having a seizure, or is in immediate danger, call 911 first.

Utility-locate and excavation-safety pathway - Virginia, including Lee County; submit before digging; marking and utility-owner rules apply; call 911 for an active gas, electrical, fire, or other utility emergency

Virginia 811

Contact Virginia 811 before digging or disturbing ground so utility lines can be marked. Use 911 for an active gas, electrical, fire, or other immediate utility danger.

Municipal administration, public-safety, permits, zoning, planning, records, and town-service pathway - Jonesville; town jurisdiction, service-area, fee, and code rules apply; call 911 for emergencies; not private cleanup

Town of Jonesville Government and Public Safety

Use the Town of Jonesville for current municipal services, public-safety, permits, codes, records, planning, and town-government questions. Confirm town jurisdiction before making a property request.

County administration, building, planning, zoning, permits, property, and code-information pathway - Lee County; jurisdiction, permit, inspection, fee, and appeal rules apply; not emergency dispatch or private cleanup

Lee County Building, Planning, and Code Information

Use Lee County government for building, planning, zoning, property, and code questions. Confirm jurisdiction and current requirements directly before starting work or making a safety request.

Public water, wastewater, account, outage, and service-safety pathway - Lee County; service-area, account, billing, outage, and infrastructure rules apply; not emergency dispatch

Lee County Public Service Authority

Lee County Public Service Authority provides a local route for water and wastewater questions, account service, outages, and utility safety. Confirm service area, billing, and connection requirements directly.

State-road, right-of-way, access, traffic, and roadway-safety information pathway - Virginia, including Lee County; state, county, and town jurisdiction rules apply; call 911 for an immediate roadway danger; not private-property cleanup

Virginia Department of Transportation

VDOT provides the state route for roadway, right-of-way, access, and traffic-safety questions. Confirm whether an issue belongs to VDOT, Lee County, or the Town of Jonesville before submitting a request.

State law-enforcement and public-safety pathway - Virginia, including Lee County; call 911 for immediate danger; jurisdiction and report rules apply; not counseling or cleanup

Virginia State Police

Use Virginia State Police for state law-enforcement information when appropriate. Call 911 for an active emergency and confirm whether county, town, or state jurisdiction applies.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Local SNAP, Medicaid, TANF, energy assistance, family, adult, child, protective-services, and self-sufficiency pathway - Lee County; program, income, household, documentation, seasonal, and appointment rules apply; not emergency dispatch

Lee County Department of Social Services

Lee County Social Services is a local starting point for public benefits, family services, adult services, child services, energy assistance, protective services, and self-sufficiency support. Ask about current eligibility and required documents.

Online benefits screening and application pathway for SNAP, Medicaid, TANF, energy assistance, and related programs - Virginia, including Lee County; income, household, documentation, and program rules apply; not emergency dispatch

Virginia CommonHelp

CommonHelp is Virginia's online route to screen and apply for several public-benefit programs. Confirm current rules and contact Lee County Social Services if online access is difficult.

State energy-bill and fuel-assistance pathway - Virginia, including Lee County; seasonal, income, household, application, and funding rules apply; not emergency dispatch

Virginia Energy Assistance

Virginia's energy-assistance pathway can help eligible households ask about heating, cooling, crisis, and utility support. Confirm current application windows and local documentation requirements.

Local housing-assistance and homeownership pathway - 124 Garden Drive, Jonesville; income, program, application, documentation, waiting-list, and unit rules apply; no emergency-housing guarantee

Lee County Redevelopment and Housing Authority

The Lee County Redevelopment and Housing Authority is listed for homeownership assistance and a lease-to-purchase pathway. Confirm current applications, income guidelines, waiting lists, accessibility, and program availability directly.

Public transportation pathway serving Lee, Scott, Wise, and Norton; free demand-response trips are listed Monday-Friday 7 a.m.–5 p.m. with advance reservations; METGo! Pennington Gap–Jonesville rides are listed at $1 per trip effective October 1, 2025; schedules and eligibility rules should be confirmed

Mountain Empire Transit

Mountain Empire Transit serves Lee County and lists free curb-to-curb demand-response trips Monday-Friday 7 a.m.–5 p.m. with advance reservations. Its METGo! on-demand zone includes Pennington Gap–Jonesville; call to confirm current fares, reservations, and accessibility.

Regional aging, caregiver, nutrition, transportation, and supportive-services pathway serving Lee County; age, disability, caregiver, program, and capacity rules vary; not emergency dispatch

Mountain Empire Older Citizens

Mountain Empire Older Citizens is the regional aging and supportive-services organization for the LENOWISCO area, including Lee County. Ask about current aging, caregiver, nutrition, transportation, and supportive-service options.

Regional public-library, internet, information, outreach, and learning pathway serving Lee County; branch hours, library-card, program, and access rules vary; not emergency dispatch

Lonesome Pine Regional Library - Lee County Public Library

Lonesome Pine Regional Library includes Lee County Public Library and the Rose Hill branch. Confirm current branch hours, library-card requirements, internet access, outreach, and program availability before traveling.

Official public-school, enrollment, student-support, special-education, meal, and family-information pathway - 155 Vo-Tech Drive, Jonesville; enrollment, transportation, program, and eligibility rules apply; not emergency dispatch

Lee County Public Schools

Lee County Public Schools provides current enrollment, school, student-support, special-education, meal, and family information. Confirm enrollment, accessibility, and student-service details directly.

State education-information and school-quality profile pathway - Lee County Public Schools; data, school, enrollment, and program information is informational; not emergency dispatch or individualized education advice

Virginia School Quality Profiles – Lee County Public Schools

Virginia's School Quality Profiles provide a state-maintained information route for Lee County Public Schools, including school and program data. Confirm current student services and enrollment details with the school division.

State workforce, job-matching, training, veteran, and employment-navigation pathway serving Lee County; current workforce-center location, appointment, eligibility, and program rules should be confirmed through the official locator; not emergency dispatch

Virginia Works – Lee County Workforce Navigation

Virginia Works provides the current state route to job matching, training, unemployment, veteran services, and workforce-center support. Use the official locator for the current center serving Lee County and confirm documents and eligibility.

Free civil-legal-help pathway for eligible low-income residents - Lee County and Southwest Virginia; income, assets, case type, conflict, and capacity rules apply; does not handle every case or criminal matters; not emergency dispatch

Southwest Virginia Legal Aid Society

Southwest Virginia Legal Aid Society provides free civil legal assistance in Lee County and the region. Apply through the centralized intake route and confirm eligibility, case type, and capacity.

Regional food-bank and hunger-relief pathway serving Lee County; pantry, food-distribution, eligibility, schedule, and capacity rules vary by local partner; not emergency dispatch

Feeding Southwest Virginia

Feeding Southwest Virginia is the regional food-bank pathway serving Lee County. Use its current partner and distribution information or call 211 to identify a local food resource and confirm requirements.

Free statewide navigation for food, clothing, shelter, utilities, transportation, health, and other basic needs - Lee County and Virginia; each referred provider has separate eligibility, schedule, and capacity rules; not emergency dispatch

Virginia 211 Food and Basic-Needs Navigation

Use Virginia 211 to identify current food pantries, meals, clothing, shelter, and basic-needs options serving Lee County. Confirm location, schedule, household rules, and availability before traveling.

Regional planning, community-development, housing, transportation, and local-government coordination pathway - Lee, Wise, Scott, and Norton; program and funding eligibility vary; not emergency dispatch

LENOWISCO Planning District Commission

LENOWISCO Planning District Commission coordinates regional planning and community-development work for Lee County and neighboring localities. It can help identify current public projects and partners, but does not replace direct program intake.

Virginia Cooperative Extension education and practical-support pathway - 486 Industrial Drive, Pennington Gap; program schedules, registration, and eligibility vary; not emergency dispatch or clinical care

Virginia Cooperative Extension – Lee County

Virginia Cooperative Extension’s Lee County office offers locally based education and practical programs. Ask about current household, family, nutrition, agriculture, 4-H, and healthy-home education; it is not a cleanup or clinical service.

Practical education pathway for household safety, food, family, water, and home-risk concerns - Lee County and Virginia; educational scope only; not inspection, cleanup, treatment, or emergency response

Virginia Cooperative Extension Healthy-Home Education

Extension can be a practical educational pathway for healthy-home and household-risk questions, including information that may help supporters plan a safer next conversation. Confirm current local programming; it is not a cleanup or clinical service.

County administration, departments, public notices, permits, records, service offices, and local-government navigation pathway - Lee County; jurisdiction, fee, appointment, and program rules apply; not emergency dispatch

Lee County Government Services

Lee County government is the local starting point for departments, public notices, permits, records, service offices, and county programs. Confirm which office has jurisdiction before submitting a request.

Municipal administration, public-safety, permits, zoning, planning, records, and town-service pathway - Jonesville; town jurisdiction, fee, appointment, and code rules apply; not emergency dispatch or private cleanup

Town of Jonesville Municipal Services

The Town of Jonesville is the municipal route for town-government questions, public notices, permits, codes, records, and local services. Confirm that the property is within town limits before making a request.

Statewide support-navigation pathway for housing, food, child care, health, mental health, utilities, and local programs - Virginia, including Lee County; each program has its own eligibility, cost, and capacity rules; not emergency dispatch

Virginia Support Resources

Virginia's support-resources page explains how to find current help with housing, food, child care, health, utilities, and related needs. Use 211 for local navigation and confirm every referral directly.

Free statewide phone and web navigation for housing, food, utilities, transportation, health, and legal resources - Lee County and Virginia; each referral has separate eligibility, cost, and availability; not emergency dispatch

Virginia 211 Housing and Basic-Needs Navigation

Use Virginia 211 when you need a current human connection to local housing, food, utility, health, transportation, or legal options and are not sure which agency fits.

Local circuit-court and clerk-of-court pathway for records, filings, jury, civil, and court-information questions - Lee County; legal deadlines, filing rules, fees, and representation limits apply; not emergency dispatch or legal advice

Lee County Circuit Court and Clerk

Use Lee County court and clerk contacts for current court, records, filing, and clerk information. Confirm deadlines and whether legal advice or representation is needed.

Qualified local hospital and outpatient-care pathway - 127 Healthcare Drive, Pennington Gap; inpatient, diagnostic, telehealth, cardiology, physical-therapy, and care-coordination services are listed by the hospital; insurance, referral, scheduling, billing, and capacity rules apply; not cleanup or hoarding support

Lee County Community Hospital Outpatient and Specialty Care

Lee County Community Hospital provides a qualified local-care route beyond emergencies, including inpatient, diagnostic, telehealth, cardiology, physical-therapy, and care-coordination services. Confirm current outpatient and financial-information options directly.

State behavioral-health and developmental-services navigation pathway - Virginia, including Lee County; local CSB intake, eligibility, insurance, and capacity rules vary; 988 or 911 for crisis limits

Virginia Department of Behavioral Health and Developmental Services

Virginia DBHDS explains that community-services boards are the public entry point for mental-health, substance-use, developmental, crisis, and supportive services. Use Lee County Behavioral Health Services for local intake and call 988 or 911 as appropriate.

State job matching, wage, training, veteran, and employment-navigation pathway - Virginia, including Lee County; account, eligibility, employer, and program rules apply; not emergency dispatch

Virginia Workforce Connection

Virginia Workforce Connection provides job matching, wage information, skill requirements, veteran services, and training opportunities. Pair it with the regional Virginia Works center for current hands-on help.

Local housing-assistance and homeownership application pathway - Lee County; income, program, documentation, waiting-list, and unit rules apply; no emergency-housing guarantee

Lee County Redevelopment and Housing Authority – Housing Applications

Use the Lee County Redevelopment and Housing Authority record to ask about current applications, income guidelines, waiting lists, accessibility, and housing programs. Confirm current availability directly.

County solid-waste, litter-control, disposal-information, and transfer-station pathway - Lee County; accepted materials, hours, fees, access, and safety rules apply; not private cleanup or emergency response

Lee County Solid Waste and Litter Control

Use Lee County solid-waste and litter-control contacts for current disposal information, accepted materials, hours, and access rules. Confirm requirements before transporting debris or other materials.

County animal-service and animal-safety navigation pathway - Lee County; jurisdiction, response, intake, licensing, and capacity rules apply; call 911 for immediate human danger; not a general cleanup service

Lee County Animal Services and Safety Navigation

Use Lee County government or 211 to identify the current animal-service route for animal-safety, stray, welfare, or licensing questions. Confirm response and intake rules directly; call 911 for immediate human danger.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Jonesville, Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight