People and practical help
Housing, food, care, transportation, and ongoing support
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
Role: intellectual and developmental disability service navigation | geography: regional service area including Medina | cost/eligibility: confirm eligibility and costs | emergency limit: not emergency dispatch | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.
Hill Country MHDD — developmental-disability intake
Ask about eligibility, service coordination and available developmental-disability resources. Service access and waiting times vary.
Role: mental-health crisis assessment and follow-up | geography: Hill Country service region; confirm local response | cost/eligibility: confirm service terms | emergency limit: call 911 for immediate physical danger | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.
Hill Country mobile crisis outreach
The provider describes mobile crisis outreach and a 24-hour crisis line. Ask whether a response is available for the person's location and circumstances.
Role: utility-assistance application | geography: Medina County and agency service area | cost/eligibility: income, documentation and program rules apply | emergency limit: not immediate disconnection or emergency response | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.
Community Council utility assistance
The agency lists a Hondo/Medina office and utility-assistance application information. Ask about current funding, documents, processing times and eligibility.
Role: rural public transportation | geography: non-urban Medina County and regional service area | cost/eligibility: fares and reservation rules apply | emergency limit: not emergency transport | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.
Alamo Regional Transit
Ask about pickup, accessibility, advance booking and routes before planning a trip. The provider lists Medina in its rural service area; same-day PRONTO is described for other cities.
Role: aging and caregiver resource navigation | geography: Alamo region including Medina County | cost/eligibility: agency describes no-charge services for eligible older adults and caregivers | emergency limit: not emergency response | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.
Alamo Area Agency on Aging
Ask about aging services, caregiver support, information and referrals. Eligibility and availability vary by program.
Role: aging and disability resource navigation | geography: Alamo region including Medina | cost/eligibility: confirm each referred program's criteria | emergency limit: not emergency response | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.
Alamo Service Connection
AACOG describes disability-resource navigation for adults with disabilities and supporters as well as older adults. Ask about current local assistance and service eligibility.
Role: home-delivered meals and senior nutrition information | geography: Medina County; confirm delivery address | cost/eligibility: confirm age, homebound status and contribution policy | emergency limit: not emergency response | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.
Medina County Meals on Wheels
The provider describes home-delivered meals for homebound older adults. Its website says the senior center's social activities remain closed after storm damage; confirm current status before visiting.
Role: civil legal-aid application | geography: regional service area includes Medina County | cost/eligibility: free help for eligible accepted cases | emergency limit: not emergency response or guaranteed representation | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.
Texas RioGrande Legal Aid
Ask about civil legal questions, including housing concerns, and explain any deadline. The provider sets financial and case-acceptance rules.
Role: city utility account and billing information | geography: City of Hondo utility customers | cost/eligibility: account, deposit and other rules apply | emergency limit: not emergency response | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.
Hondo utility billing
Ask the city utility department about a bill, account or possible extension. Confirm the address, account requirements and current charges before making arrangements.
Role: municipal public-works information | geography: City of Hondo | cost/eligibility: confirm jurisdiction and any fees | emergency limit: not emergency dispatch | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.
Hondo Public Works
Ask which municipal division handles a specific water, electric, street or wastewater question. Clarify the address and jurisdiction; do not assume a cleanup service is available.
Role: utility-assistance information | geography: cooperative service region; confirm address | cost/eligibility: each assistance organization has separate rules | emergency limit: not emergency response or guaranteed funding | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.
Medina Electric Cooperative assistance leads
The cooperative lists utility-assistance leads, including a Hondo nonprofit. Confirm current provider hours, eligibility and program availability directly before visiting.
Role: federal housing information and referral | geography: Texas | cost/eligibility: individual programs have income and other rules | emergency limit: not immediate shelter or a vacancy guarantee | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.
HUD Texas housing navigation
Use HUD's Texas information to explore housing counseling and rental-assistance pathways. HUD notes that its locator does not confirm vacancies; contact providers about waitlists.
Role: food-benefit and community-resource navigation | geography: Texas | cost/eligibility: household and program rules apply | emergency limit: benefits are not immediate emergency food | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.
Texas food benefits and referrals
Ask 211 Texas about applying for food benefits or finding a current local pantry. Processing, eligibility and pantry hours vary.
Role: hospital and clinic information | geography: Hondo and service area | cost/eligibility: confirm insurance, charges and appointments | emergency limit: call 911 for urgent medical emergencies | Confirm current hours, cost, geography, eligibility and access directly; inclusion is not endorsement or a promise of availability.
Medina Healthcare System contacts
The hospital district lists main numbers and clinic scheduling contacts. Ask about current primary-care access and whether your insurance is accepted.