A Hoarding Alliance local resource guide

Hoarding support in Hays, Kansas.

You deserve support without shame or pressure to solve everything at once. Start with the concern that matters most—safety, housing, health, food, transportation, or a conversation. You set the pace.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Choose one next step. You do not have to plan a cleanout.

Hays is the Ellis County seat. Fight the Blight is the nonprofit and virtual-group front door for hoarding-related support. The Peer Tree is a separate private-pay option. Unburied is digital peer support for people affected and for friends or family; it is not therapy or emergency support. Ask each provider about service area, fit, eligibility, availability, and cost before making plans.

A people-first place to begin when clutter or hoarding is affecting you or someone you care about. Ask about respectful next steps and virtual groups. You do not have to agree to discard belongings to start a conversation.

Role: nonprofit hoarding-support front door and virtual peer groups; geography: ask about Hays, Ellis County, and online options; cost/eligibility: confirm current group access, program fit, eligibility, and any cost; emergency limit: nonclinical peer support—not therapy, crisis response, or cleanup

For immediate danger

For immediate danger, an active fire, or urgent medical help, call 911. For emotional distress or a behavioral-health crisis, call or text 988 or call High Plains Mental Health Center's 24/7 line at 1-800-432-0333. For a possible poisoning, call Poison Control at 1-800-222-1222. These guides and peer services are not emergency response. If a call or visit could increase someone’s risk, use a safe device and contact method.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: separate private-pay hoarding-related peer support and practical assistance; geography: confirm Hays service area, remote options, and travel; cost/eligibility: private pay—confirm full pricing and scope before scheduling; emergency limit: not therapy, crisis response, or guaranteed cleanup | Hays / Ellis County, KS

The Peer Tree

The Peer Tree offers a separate private-pay pathway for peer support, family guidance, groups, and practical organizing assistance. Ask whether support is available in Ellis County, what each service includes, and the full price before deciding.

Role: digital peer-support community and tools; geography: online; cost/eligibility: review current access terms and any cost before joining; emergency limit: peer support, not therapy, clinical care, or emergency support | Hays / Ellis County, KS

Unburied

Unburied offers digital peer support for people affected by hoarding and clutter and for friends or family. It is not therapy or emergency support. Use a crisis or emergency resource when urgent help is needed.

Role: local information and referral plus basic-needs and emergency-assistance screening; geography: Ellis County; cost/eligibility: call to confirm current program rules, funding, documents, and availability; emergency limit: not emergency dispatch, guaranteed financial aid, or shelter placement | Hays / Ellis County, KS

First Call for Help of Ellis County

First Call for Help connects people with local programs and describes help with groceries, emergency financial needs, and referrals. Call before traveling to ask whether the service you need is available and what information to bring.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch for immediate danger, active fire, or urgent medical need; geography: Hays and Ellis County; cost/eligibility: calling dispatch has no fee, but resulting services or medical care may have charges; emergency limit: emergencies only—not routine planning or cleanup | Hays / Ellis County, KS

911 — immediate danger or urgent medical emergency

Call 911 if someone is in immediate danger, needs urgent medical help, or cannot safely exit during an active emergency. When safe, tell responders about mobility needs, blocked access, animals, or other hazards.

Role: crisis conversation and connection to behavioral-health support; geography: United States, including Kansas; cost/eligibility: call or text 988 at no charge; emergency limit: not emergency dispatch—call 911 for immediate danger or urgent medical response | Hays / Ellis County, KS

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or a behavioral-health crisis. If there is immediate physical danger or urgent medical need, call 911.

Role: behavioral-health crisis hotline and mobile crisis response; geography: Northwest Kansas, including Ellis County; cost/eligibility: crisis response is available regardless of ability to pay or existing client status; confirm response method and fit; emergency limit: call 911 for serious immediate danger or urgent medical emergency | Hays / Ellis County, KS

High Plains Mental Health Center — 24/7 crisis line and mobile response

High Plains says its crisis line and mobile response are available 24/7 across its Northwest Kansas service area. Call first; responders may use phone, telehealth, or in-person response based on need and consent. Call 911 for a serious emergency.

Role: confidential survivor support, advocacy, safety planning, and safe-shelter screening; geography: Northwest Kansas—confirm service area and current capacity; cost/eligibility: ask about services and any eligibility requirements; emergency limit: not 911 dispatch—call 911 for immediate danger | Hays / Ellis County, KS

Options Domestic & Sexual Violence Services — 24-hour support

Options lists 24-hour phone, text, crisis, advocacy, and shelter-related services for survivors of domestic or sexual violence, stalking, trafficking, and teen dating violence. Call or text only if it is safe; confirm the safest way to connect and current availability.

Role: state intake for reports of suspected child or adult abuse or neglect; geography: Kansas; cost/eligibility: no fee to report; share specific observations and follow agency instructions; emergency limit: not emergency dispatch—call 911 for immediate danger | Hays / Ellis County, KS

Kansas DCF — report child or adult abuse or neglect

Kansas DCF publishes a statewide reporting number for concerns about child or adult abuse or neglect. A cluttered home or a person's choices alone do not establish neglect; describe the concrete safety or welfare concern and use 911 for an immediate emergency.

Role: expert guidance for possible poisoning or exposure; geography: United States; cost/eligibility: call 1-800-222-1222 at no charge; emergency limit: call 911 for collapse, seizure, trouble breathing, or another life-threatening emergency | Hays / Ellis County, KS

Poison Control

Call Poison Control for guidance about a possible ingestion or exposure. If the person is unconscious, having a seizure, struggling to breathe, or in immediate danger, call 911 first.

Role: confidential domestic-violence support and safety planning; geography: United States; cost/eligibility: call or text for support at no charge; emergency limit: not emergency dispatch or local shelter placement—call 911 for immediate danger | Hays / Ellis County, KS

National Domestic Violence Hotline

If a local contact is not safe or available, the national hotline offers another confidential path to talk through options. Use a device and contact method that the person causing harm cannot monitor; confirm whether any follow-up is safe.

Role: mobile crisis support for children and families; geography: Kansas; cost/eligibility: call to confirm age, circumstances, and response options; emergency limit: not a substitute for 911 when someone faces immediate danger or urgent medical need | Hays / Ellis County, KS

Kansas Family Mobile Crisis Helpline

Kansas DCF lists a Family Mobile Crisis Helpline for children and families. Call to describe the concern and learn what response is available; for immediate danger or urgent medical care, call 911.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: licensed community mental-health center with outpatient therapy, medication, and community support; geography: Northwest Kansas, including Hays; cost/eligibility: ask about insurance, sliding-fee eligibility, catchment area, intake, and wait time; emergency limit: use its separate crisis line or 911 for urgent needs | Hays / Ellis County, KS

High Plains Mental Health Center — outpatient care and care navigation

High Plains lists outpatient therapy, psychiatric services, case management, and care navigation. A navigator can explain options and scheduling. Ask directly about fees, coverage, appointment availability, and whether the service fits your goals.

Role: subsidized apartment housing linked to behavioral-health support; geography: Hays; cost/eligibility: provider says housing is for adults with serious mental illness—confirm criteria, application process, openings, and rent; emergency limit: not emergency shelter or guaranteed placement | Hays / Ellis County, KS

High Plains Mental Health Center — Woodhaven supportive housing

High Plains identifies Woodhaven in Hays as subsidized housing for adults with serious mental illness. Contact the provider to ask whether the program fits, what documentation is required, and whether applications are being accepted.

Role: local public housing and Housing Choice Voucher administration; geography: Hays; cost/eligibility: income, household, and program rules apply; confirm current waitlists, documentation, and accessible options; emergency limit: not emergency shelter or guaranteed housing | Hays / Ellis County, KS

Hays Housing Authority — public housing and vouchers

The authority describes Sunrise Apartments and Housing Choice Vouchers and says applications depend on open waitlists. Waitlist status can change; call before applying or traveling and ask what accommodations are available.

Role: municipal board information about low-income housing policies and vouchers; geography: Hays; cost/eligibility: the Authority determines program criteria and availability; confirm directly; emergency limit: board information is not an application, shelter placement, or legal advice | Hays / Ellis County, KS

Hays Housing Authority Board — local housing-program information

The City describes the board's role in policies, vouchers, rent, and program information. Use the Authority—not a board meeting—as the contact for applications, eligibility, or current openings.

Role: county public-health information and services; geography: Hays and Ellis County; cost/eligibility: the department lists Medicare, Medicaid, and BCBS acceptance—confirm each service, coverage, and any fee; emergency limit: not emergency or behavioral-health crisis response | Hays / Ellis County, KS

Ellis County Health Department

The department lists public-health services at its Hays office and publishes current weekday hours. Call to ask which service is appropriate, whether an appointment is needed, and what insurance or cost rules apply.

Role: hospital-system billing assistance and individualized cost estimates; geography: HaysMed patients; cost/eligibility: discounts and payment options have stated conditions—ask about your account, insurance network, and eligibility; emergency limit: billing support is not urgent medical care | Hays / Ellis County, KS

HaysMed — billing help and cost estimates

HaysMed lists billing counselors who can discuss estimates and payment options. Its site notes that insurer negotiations may affect coverage; confirm in-network status with both the insurer and HaysMed before nonurgent care.

Role: regional hospital and health-system information; geography: Hays and surrounding communities; cost/eligibility: insurance, provider availability, and care costs vary—confirm with HaysMed and your insurer; emergency limit: use 911 or the emergency department for urgent needs | Hays / Ellis County, KS

HaysMed — patient and visitor information

Use HaysMed's official contact page to locate current hospital and clinic information. For a nonurgent appointment or estimate, ask what service is appropriate and what it may cost; this listing is not a substitute for emergency care.

Role: survivor-specific advocacy, supportive counseling, and safety services; geography: Northwest Kansas—confirm service area; cost/eligibility: ask about current services and any requirements; emergency limit: not a general shelter directory or emergency dispatch | Hays / Ellis County, KS

Options Domestic & Sexual Violence Services

Options lists advocacy, supportive counseling, support groups, and safe-shelter or emergency-accommodation services for survivors. Contact the 24-hour service first to discuss a safe method of communication and current capacity; do not assume walk-in placement.

Role: local food, clothing, and household-goods assistance; geography: Ellis County; cost/eligibility: Center describes helping residents with low or no income and other listed circumstances—confirm intake and current stock; emergency limit: not emergency shelter or medical response | Hays / Ellis County, KS

Community Assistance Center of Ellis County

The Center lists food, clothing, and household items and publishes weekday morning hours. Call before traveling to confirm what is available, any intake steps, and whether your household's situation fits its current program.

Role: local information/referral and screening for basic-needs assistance; geography: Ellis County; cost/eligibility: assistance depends on program rules and available funds—call to confirm; emergency limit: not emergency dispatch, guaranteed rent aid, or shelter placement | Hays / Ellis County, KS

First Call for Help of Ellis County — local resource navigation

First Call describes helping residents connect to local resources, groceries, and emergency financial support. Ask what programs are open, what documentation is needed, and whether an appointment or referral is required.

Role: home-delivered meal-program contact; geography: Ellis County; cost/eligibility: ask about age or homebound criteria, service area, contribution, and scheduling; emergency limit: meals are not emergency food delivery or medical care | Hays / Ellis County, KS

First Call for Help — Meals on Wheels inquiry

First Call's current site invites calls about community needs and referrals. Ask whether Meals on Wheels is available for your address and circumstances, what it costs, and how to arrange a delivery before relying on the service.

Role: nonprofit financial/housing assistance and basic-needs navigation; geography: Hays and its published Northern Kansas service area; cost/eligibility: application, income, funding, and program rules apply—confirm; emergency limit: not guaranteed rent, utility, or shelter placement | Hays / Ellis County, KS

Catholic Charities of Northern Kansas — Hays support center

The Hays support center lists help with financial and housing needs, food, hygiene, diapers, clothing, and referrals. Call to ask about service-area rules, documentation, current funds, and whether the requested program is accepting applications.

Role: state application and case-management pathway for public benefits; geography: Kansas; cost/eligibility: household, income, and program rules apply; application and verification required; emergency limit: benefits are not same-day emergency assistance or guaranteed approval | Hays / Ellis County, KS

Kansas DCF — food, cash, child-care, and energy benefits

Kansas DCF describes food, cash, child-care, and seasonal energy assistance. Apply through the State's portal or call for benefits help; verify current eligibility, documents, application status, and processing time.

Role: state Medicaid and CHIP eligibility/application information; geography: Kansas; cost/eligibility: program-specific household, income, age, disability, and other rules apply; emergency limit: application support is not urgent medical care | Hays / Ellis County, KS

KanCare — Kansas Medicaid eligibility and application

KanCare explains which groups may qualify and lists a Clearinghouse phone line. Use the State's eligibility guidance and ask about your own circumstances; do not assume a particular provider accepts your plan.

Role: statewide community-resource referral and navigation; geography: Kansas; cost/eligibility: referrals do not guarantee program access—each provider sets its own rules; emergency limit: not crisis dispatch, emergency shelter, or placement guarantee | Hays / Ellis County, KS

Kansas 211 — community-resource navigation

Use Kansas 211 to look for current food, housing, utility, health, transportation, and support options. Confirm directly with the named provider before traveling, especially for shelter, funding, or limited-capacity services.

Role: local directory and information/referral resource; geography: Ellis County and nearby communities; cost/eligibility: directory listings are not guarantees—verify each organization's current rules; emergency limit: not crisis dispatch or live availability tracking | Hays / Ellis County, KS

Ellis County Community Resource Directory

The directory organizes local and regional programs by needs such as food, health, and everyday assistance. Treat it as a starting point: call the listed organization to confirm the current contact, service, eligibility, hours, and capacity.

Role: public, on-demand transportation; geography: Hays and Ellis County; cost/eligibility: posted fares differ by service area—confirm current fare, booking, accessibility, and availability; emergency limit: not ambulance or emergency transport | Hays / Ellis County, KS

ACCESS Transportation — Hays and Ellis County

ACCESS publishes weekday and Saturday service hours, says rides are first-request/first-served, and asks riders to schedule next-day trips by 6 p.m. Call to confirm the pickup area, fare, mobility accommodations, and whether a ride is available; weather can change service.

Role: limited fixed-route public transportation; geography: Hays and select local destinations; cost/eligibility: current route days and stops vary by season—verify before travel; emergency limit: not on-demand or emergency transportation | Hays / Ellis County, KS

Tiger Transport — public Hays route

ACCESS describes Tiger Transport as a free, deviated fixed route open to the public on specified days and destinations. Check the current calendar and route details first; do not assume it reaches every address or runs daily.

Role: community activities, nutrition site, and information for older adults; geography: Hays and participating Northwest Kansas meal sites; cost/eligibility: meals serve adults 60+ with a requested contribution; under-60 guests pay the full posted meal cost—confirm current amount and reservation; emergency limit: not home-care or crisis response | Hays / Ellis County, KS

Hays Senior Center and HOMESTEAD meal site

The Center describes meals, activities, and social connection for adults 60 and older. It asks diners to reserve by noon the prior day and posts requested and full meal contributions; call to confirm today's schedule, location, and delivery options.

Role: aging and disability resource navigation; geography: Ellis County and Northwest Kansas; cost/eligibility: programs vary by age, need, funding, and assessment; confirm directly; emergency limit: not emergency placement or medical dispatch | Hays / Ellis County, KS

Northwest Kansas Area Agency on Aging — Ellis County resources

The regional agency lists local aging, meal, and support contacts for Ellis County. Call to ask which program serves your situation, whether an assessment is needed, and what costs or contribution options apply.

Role: disability-led information/referral, independent-living skills, peer support, and advocacy; geography: Hays and nine Northwest Kansas counties including Ellis; cost/eligibility: ask about the program and any eligibility or fee; emergency limit: not clinical or emergency service | Hays / Ellis County, KS

LINK, Inc. — Center for Independent Living

LINK describes support for people with disabilities of all ages, including help identifying services, independent-living skills, peer support, housing advocacy, and transitions. Call to discuss the person's own goals and the right entry point.

Role: civil legal-aid intake and referrals; geography: Hays and listed Kansas service areas; cost/eligibility: representation depends on income, case type, conflicts, and capacity—apply or call; emergency limit: not emergency dispatch or guaranteed representation | Hays / Ellis County, KS

Kansas Legal Services — Hays office

Kansas Legal Services lists a Hays office. Contact the organization to ask whether it can assist with a housing, benefits, consumer, or other civil legal issue; confirm eligibility and any deadlines with a qualified legal professional.

Role: municipal planning, zoning, code, and inspection information; geography: City of Hays jurisdiction; cost/eligibility: address, permit, and enforcement rules apply—confirm with the department; emergency limit: not a cleanup service, legal representation, or fire/medical dispatch | Hays / Ellis County, KS

Hays City Planning & Development — code and property questions

The City lists planning, code enforcement, inspections, and homeowner/renter guidance. Before changing a property or responding to a notice, describe the address and ask what rule, timeline, and available options apply; this is not an endorsement of enforcement action.

Role: municipal water, sewer, and solid-waste billing/service information; geography: City service area; cost/eligibility: account, address, rate, and fee rules apply—confirm before work or disposal; emergency limit: not a medical or fire response service | Hays / Ellis County, KS

City of Hays — utilities and billing

The City explains utility billing, service requests, and after-hours water emergencies. Call with the service address to confirm city limits, current rates, pickup or special-refuse options, and whether a request requires a fee.

Role: county landfill and environmental-service contact; geography: Ellis County; cost/eligibility: material acceptance, fees, load rules, and hours can vary—call first; emergency limit: not a property cleanout contractor or hazardous-material response team | Hays / Ellis County, KS

Ellis County Environmental & Solid Waste — landfill

The County publishes landfill location, office hours, and a phone number. Before loading a vehicle, confirm that the material is accepted, the current charge and unloading rules, and whether the address is within the County service area; a safe, voluntary pace matters.

Role: county department and public-office navigation; geography: Ellis County; cost/eligibility: each office sets its own fees, hours, and eligibility—confirm directly; emergency limit: use 911 for urgent danger or medical response | Hays / Ellis County, KS

Ellis County Administrative Center and department directory

The County's directory lists administrative offices, public health, solid waste, law enforcement, and emergency services. Use the department-specific contact to ask which office handles an address or concern; posted hours may change.

Role: state information and intake for adult-protection concerns; geography: Kansas; cost/eligibility: call for reporting criteria and response; no fee to ask about reporting; emergency limit: not emergency dispatch—call 911 for immediate danger | Hays / Ellis County, KS

Kansas DCF — adult protective services information

Kansas DCF lists adult protective services under Older Adults & People with Disabilities. Describe specific risks or suspected mistreatment; an untidy home or disagreement about possessions alone is not proof of abuse or neglect.

Role: public library, information, learning, and community access; geography: Hays; cost/eligibility: card, computer, room, and printing rules vary—check current policy; emergency limit: not crisis response or housing placement | Hays / Ellis County, KS

Hays Public Library

The library can be a neutral place to ask about public information and access to library services. Check the current hours, location, identification/card rules, and technology availability before traveling.

Role: statewide housing-program and housing-stability information; geography: Kansas; cost/eligibility: funding, applications, and eligibility vary by program and local administrator; emergency limit: not immediate shelter or guaranteed housing | Hays / Ellis County, KS

Kansas Housing Resources Corporation

Review the State's housing programs and then ask whether a local administrator currently accepts applications for the program you need. Do not rely on a statewide page as proof that a local waitlist is open.

Role: county EMS, sheriff, fire, and emergency-management contact information; geography: Ellis County; cost/eligibility: call the appropriate office to confirm a nonurgent question; emergency limit: for immediate danger or urgent medical need, call 911 | Hays / Ellis County, KS

Ellis County emergency services directory

The County lists 24-hour emergency-service contacts and station information. Use 911 for a current emergency; for preparedness or administrative questions, contact the relevant office during posted business hours.

Role: county public-health laboratory service information; geography: Hays/Ellis County; cost/eligibility: order, appointment, payment, and insurance rules vary—call to confirm; emergency limit: not urgent medical diagnosis or emergency care | Hays / Ellis County, KS

Ellis County Health Department — laboratory services

The County lists laboratory services as a health-department resource. Confirm with the department or ordering clinician whether a test is offered, what it costs, and what preparation is required.

Role: starting points for community referrals; geography: Kansas and Ellis County; cost/eligibility: each referred organization determines access and eligibility; emergency limit: neither directory guarantees shelter, funding, or emergency response | Hays / Ellis County, KS

Kansas 211 and the Ellis County directory — current referrals

When the right program is not obvious, use the statewide 211 search and local directory to identify a possible provider, then call that organization to verify current hours, eligibility, funding, accessibility, and service capacity.

Role: municipal forms, utilities, service requests, and public-office navigation; geography: City of Hays; cost/eligibility: program and city-limit rules apply—confirm for the address; emergency limit: not emergency dispatch or hoarding cleanup | Hays / Ellis County, KS

City of Hays — city resources and service requests

The City's resource page links to utility applications, service requests, ordinances, and public information. Use it to find the responsible department, then ask how to address the situation without assuming a particular enforcement or cleanup outcome.

Role: official online applications and case information for Kansas benefits; geography: Kansas; cost/eligibility: income, household, and program requirements vary; emergency limit: application portals are not urgent crisis services | Hays / Ellis County, KS

Kansas Department for Children and Families — benefit applications

DCF provides an online portal and phone assistance for food, cash, child-care, and energy programs. Ask about current documentation and processing time; funding and seasonal application windows can change.

Role: information and navigation for older adults and people with disabilities; geography: Ellis County/Northwest Kansas; cost/eligibility: each benefit or service has separate criteria and possible contributions; confirm; emergency limit: not crisis dispatch or immediate placement | Hays / Ellis County, KS

Northwest Kansas Area Agency on Aging — benefits and options counseling

The regional county page lists contacts for aging, meal, and benefit-related services. Ask for the appropriate staff member and whether your question involves a formal application, assessment, or separate service provider.

Role: community activities and social connection for older adults; geography: Hays; cost/eligibility: Center's mission focuses on adults 60 and older—ask about participation or event costs; emergency limit: not clinical or crisis care | Hays / Ellis County, KS

Hays Senior Center — activities and social connection

The Center offers activities, education, and opportunities to connect with other people. Call or check current announcements for hours, activity schedules, transportation, and any participation requirements.

Role: statewide nonprofit civil legal aid and legal information; geography: Kansas; cost/eligibility: intake depends on income, issue, conflicts, and capacity—confirm; emergency limit: not a substitute for counsel accepted in a specific case | Hays / Ellis County, KS

Kansas Legal Services — civil legal aid information

If a housing, debt, benefits, or court issue is adding pressure, ask Kansas Legal Services whether the matter fits its current services. Keep any notice and deadline, and confirm legal advice with a qualified attorney.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Hays, Kansas, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight