A Hoarding Alliance local resource guide

Hoarding support in Grundy, Virginia.

Start with a respectful next step in Grundy or elsewhere in Buchanan County. This guide connects people, families, supporters, and local systems with practical pathways while keeping emergencies and qualified care in the right lane.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

A calm place to begin

You do not have to solve everything at once. Start with the pathway that fits the situation, then confirm current availability, eligibility, cost, jurisdiction, and safety requirements directly with the organization.

For immediate danger

If there is immediate danger, fire, a medical emergency, violence, or an active threat, call 911. For emotional or behavioral-health crisis support, call or text 988 or use Virginia's local crisis and community-services pathways.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area, including possible support for Buchanan County; private-pay scope, cost, scheduling, travel, consent, safety, and capacity must be confirmed directly; not emergency or clinical care

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in Buchanan County.

Digital peer-support pathway - online for people affected by hoarding and clutter concerns and their supporters; current access and eligibility should be confirmed; no fee or clinical-coverage claim is made here; not therapy, crisis response, or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends, family, property managers, municipal workers, and other supporters.

Free, confidential resource navigation for housing, food, health care, utilities, transportation, legal help, and basic needs - Virginia, including Buchanan County; 24/7 service; each referred provider has its own eligibility, cost, and availability rules; not emergency dispatch

211 Virginia

211 Virginia connects people with current local resources for housing, food, health care, utilities, transportation, mental health, and other needs. Ask for options serving Grundy and Buchanan County.

Qualified community-services-board pathway for mental health, substance use, developmental services, crisis care, and recovery - Grundy, Buchanan, and Russell counties; no one is denied for inability to pay and a discounted/sliding fee schedule may apply; intake and capacity vary; not emergency dispatch

Cumberland Mountain Community Services Board

Cumberland Mountain Community Services Board is the public behavioral-health, substance-use, developmental-services, and crisis pathway serving Buchanan County. Confirm intake, current locations, coverage, financial assistance, and the after-hours crisis route.

Qualified local hospital and emergency-care pathway - 1535 Slate Creek Road, Grundy; emergency and acute care available; insurance, transfer, billing, and capacity rules must be confirmed directly; not cleanup or hoarding support

Buchanan General Hospital

Buchanan General Hospital is the local qualified hospital pathway for Buchanan County, with emergency and acute care. Call 911 for a life-threatening emergency and confirm current care information directly.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger and emergency dispatch - Grundy and Buchanan County; use for fire, medical emergency, violence, rescue, or an active threat; not a hoarding-support program, counseling service, or cleanup provider

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, a rescue need, or a threat that cannot wait for a scheduled service.

Emotional-distress and suicide-crisis support - Virginia and nationwide; phone, text, and chat access; free and confidential; crisis-support eligibility and local follow-up vary; not fire, EMS, or police dispatch; call 911 for immediate physical danger

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or a behavioral-health crisis. If there is immediate physical danger, fire, a medical emergency, or an active threat, call 911 instead.

County law-enforcement, civil-process, and emergency-dispatch pathway - Buchanan County; call 911 for immediate danger; non-emergency 276-935-2313; jurisdiction and report rules apply; not counseling or cleanup

Buchanan County Sheriff's Office and Emergency 911

The Buchanan County Sheriff is the principal county law-enforcement officer. Use 911 for emergencies and 276-935-2313 for routine public-safety questions.

24-hour emergency dispatch for law enforcement, fire, rescue, EMS, search and rescue, and emergency management - Buchanan County; call 911 for emergencies; response, location, and service rules apply; not routine social-service intake

Buchanan County 911 Communications

Use Buchanan County emergency dispatch for law enforcement, fire, rescue, EMS, search and rescue, and emergency management. Call 911 for an active emergency; use the Sheriff directory for routine contact information.

State emergency-preparedness, alerts, shelter, and disaster-information pathway - Virginia, including Buchanan County; local incident instructions and eligibility rules apply; call 911 for an active emergency

Virginia Emergency Management

Virginia Emergency Management provides preparedness and disaster-information resources that complement Buchanan County emergency services. Follow current local incident instructions and call 911 for an active emergency.

County disaster-planning, incident-coordination, preparedness, and public-information pathway - Buchanan County; shelter and incident instructions change with conditions; call 911 for an active emergency; not counseling or cleanup

Buchanan County Emergency Management

Use Virginia emergency-management resources and Buchanan County public notices for current preparedness, flood, shelter, and incident information. Call 911 for immediate danger.

Local emergency-department and acute-care pathway - Grundy; call 911 for life-threatening symptoms; triage, transfer, insurance, billing, and capacity rules apply; not cleanup or hoarding support

Buchanan General Hospital Emergency Care

Buchanan General Hospital provides local emergency and acute care. Call 911 for life-threatening symptoms rather than driving if conditions may be urgent.

Official public-health, WIC, immunization, screening, family-planning, communicable-disease, vital-record, and environmental-health pathway - 1051 Rosebud Road, Grundy; fees, appointments, and eligibility vary; not emergency care

Cumberland Plateau Health District - Buchanan County Health Department

The Buchanan County Health Department is part of Virginia's Cumberland Plateau Health District. Ask about current public-health services, WIC, immunizations, vital records, private-well and septic questions, and any applicable fees.

Local adult, child, family-support, APS, CPS, benefits-screening, and adult-services pathway - 3174 Slate Creek Road, Grundy; eligibility and screening rules apply; call 911 for immediate danger; jurisdiction and response rules apply

Buchanan County Department of Social Services Protective Services

Use Buchanan County Social Services when a child or adult may be experiencing abuse, neglect, exploitation, or unsafe conditions and the situation is not an immediate 911 emergency. Ask about APS, CPS, adult services, benefits, and required documents.

Qualified behavioral-health, substance-use, developmental-services, and crisis pathway - Grundy, Buchanan, and Russell counties; daytime and after-hours numbers differ; call 911 for immediate physical danger; not fire or EMS dispatch

Cumberland Mountain Community Services Crisis Pathway

CMCSB lists daytime county crisis contacts and an after-hours crisis number. Confirm the current Grundy route before relying on it and use 911 for immediate physical danger.

Confidential survivor-support and safety-planning pathway - Virginia, including Buchanan County; 24/7 advocates, local referrals, shelter, and transportation options vary; call 911 for immediate danger; not housing or cleanup guarantee

Virginia Sexual and Domestic Violence Hotline

Call or text Virginia's statewide hotline for confidential support related to sexual or domestic violence. Advocates can help identify local options, including services in Buchanan County; call 911 for immediate danger.

Poison-exposure information and medical guidance - Virginia; call 911 for collapse, seizure, breathing trouble, or another immediate emergency; not hoarding support or cleanup

Virginia Poison Center

Call the Virginia Poison Center for poison-exposure guidance. If someone has collapsed, cannot breathe normally, is having a seizure, or is in immediate danger, call 911 first.

Utility-locate and excavation-safety pathway - Virginia, including Buchanan County; submit before digging; marking and utility-owner rules apply; call 911 for an active gas, electrical, fire, or other utility emergency

Virginia 811

Contact Virginia 811 before digging or disturbing ground so utility lines can be marked. Use 911 for an active gas, electrical, fire, or other immediate utility danger.

Municipal administration, police, fire, permits, zoning, planning, records, and town-service pathway - Grundy; town jurisdiction, service-area, fee, and code rules apply; call 911 for emergencies; not private cleanup

Town of Grundy Government and Public Safety

Use the Town of Grundy for current municipal services, public-safety, permits, codes, records, planning, and town-government questions. Confirm town jurisdiction before making a property request.

County administration, planning, zoning, permits, property, and code-information pathway - Buchanan County; jurisdiction, permit, inspection, fee, and appeal rules apply; not emergency dispatch or private cleanup

Buchanan County Building, Planning, and Code Information

Use Buchanan County government for building, planning, zoning, property, and code questions. Confirm jurisdiction and current requirements directly before starting work or making a safety request.

Public water, wastewater, account, outage, and service-safety pathway - Buchanan County; service-area, account, billing, outage, and infrastructure rules apply; not emergency dispatch

Buchanan County Public Service Authority

Buchanan County Public Service Authority provides a local route for water and wastewater questions, account service, and utility safety. Confirm service area, billing, outages, and connection requirements directly.

State-road, right-of-way, access, traffic, and roadway-safety information pathway - Virginia, including Buchanan County; state, county, and town jurisdiction rules apply; call 911 for an immediate roadway danger; not private-property cleanup

Virginia Department of Transportation

VDOT provides the state route for roadway, right-of-way, access, and traffic-safety questions. Confirm whether an issue belongs to VDOT, Buchanan County, or the Town of Grundy before submitting a request.

State law-enforcement and public-safety pathway - Virginia, including Buchanan County; call 911 for immediate danger; jurisdiction and report rules apply; not counseling or cleanup

Virginia State Police

Use Virginia State Police for state law-enforcement information when appropriate. Call 911 for an active emergency and confirm whether county, town, or state jurisdiction applies.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Local SNAP, Medicaid, TANF, energy assistance, family, adult, child, protective-services, and self-sufficiency pathway - 3174 Slate Creek Road, Grundy; program, income, household, documentation, seasonal, and appointment rules apply; not emergency dispatch

Buchanan County Department of Social Services

Buchanan County Social Services is a local starting point for public benefits, family services, adult services, child services, energy assistance, protective services, and self-sufficiency support. Ask about current eligibility and required documents.

Online benefits screening and application pathway for SNAP, Medicaid, TANF, energy assistance, and related programs - Virginia, including Buchanan County; income, household, documentation, and program rules apply; not emergency dispatch

Virginia CommonHelp

CommonHelp is Virginia's online route to screen and apply for several public-benefit programs. Confirm current rules and contact Buchanan County Social Services if online access is difficult.

State energy-bill and fuel-assistance pathway - Virginia, including Buchanan County; seasonal, income, household, application, and funding rules apply; not emergency dispatch

Virginia Energy Assistance

Virginia's energy-assistance pathway can help eligible households ask about heating, cooling, crisis, and utility support. Confirm current application windows and local documentation requirements.

Public housing and affordable-housing pathway serving Southwest Virginia, including Buchanan County; income limits, waiting lists, funds, unit rules, and documentation apply; not emergency shelter or guaranteed placement

Cumberland Plateau Regional Housing Authority

The Cumberland Plateau Regional Housing Authority is the regional public-housing pathway connected with Buchanan County. Confirm current properties, applications, eligibility, waiting-list status, accessibility, and whether a specific unit serves your household.

Public transit and paratransit-style mobility pathway for Buchanan, Dickenson, Russell, and Grundy counties; routes, pickup requests, accessibility, and scheduling rules apply; fare policy can change; not emergency transport

Four County Transit

Four County Transit, a division of Appalachian Agency for Senior Citizens, serves Buchanan County with route and request-based transportation. The agency says service is currently fare-free and asks riders to request pickups in advance; confirm current routes and eligibility before traveling.

Area-agency-on-aging and disability-support pathway for Buchanan, Dickenson, Russell, and Grundy counties; programs include aging, caregiver, nutrition, in-home, and transportation services; age, disability, income, referral, and capacity rules vary; not emergency care

Appalachian Agency for Senior Citizens

AASC is the regional area agency on aging and a central information resource for older adults, caregivers, and disabled people in Buchanan County. Ask about current in-home, nutrition, caregiver, benefits, and transportation programs.

Public-library, technology, privacy, learning, and community-information pathway - Buchanan County branches; library-card, hours, accessibility, technology, and program rules apply; not emergency dispatch or clinical care

Buchanan County Public Library

Buchanan County Public Library has branches in Grundy, Bluefield, Pocahontas, and Richlands. Libraries can provide information, internet access, private conversations, technology, and community programming; confirm current hours before traveling.

Public-school, family, student-support, career-technical, and school-meal pathway - Buchanan County; enrollment, school, transportation, meal, disability, and calendar rules apply; not emergency dispatch

Buchanan County Public Schools

Buchanan County Public Schools serves students across the county and publishes current family, school, transportation, and nutrition information. Families should confirm enrollment, accessibility, meal, and student-support details directly.

State education-information and school-quality profile pathway - Buchanan County Public Schools; data, school, enrollment, and program information is informational; not emergency dispatch or individualized education advice

Virginia School Quality Profiles - Buchanan County Public Schools

Virginia's School Quality Profiles provide a state-maintained information route for Buchanan County Public Schools, including school and program data. Confirm current student services and enrollment details with the school division.

Official workforce, job-search, training, unemployment-assistance, and career-navigation pathway - Southwest Virginia, including Buchanan County; service-area, appointment, eligibility, and program rules apply; not emergency dispatch

Virginia Works - Richlands Workforce Center

Virginia Works lists a workforce center at 501 Railroad Avenue in Richlands, a practical regional route for Buchanan County job seekers. Confirm current hours, appointment needs, training, unemployment guidance, accessibility, and available services before visiting.

Free civil-legal-help pathway for eligible low-income residents - Buchanan County and Southwest Virginia; income, assets, case type, conflict, and capacity rules apply; does not handle every case or criminal matters; not emergency dispatch

Southwest Virginia Legal Aid Society

Southwest Virginia Legal Aid Society provides free civil legal assistance in Buchanan County and the region. Apply through the centralized intake route and confirm eligibility, case type, and capacity.

Regional food-bank and hunger-relief pathway serving Buchanan County; pantry, food-distribution, eligibility, schedule, and capacity rules vary by local partner; not emergency dispatch

Feeding Southwest Virginia

Feeding Southwest Virginia is the regional food-bank pathway serving Buchanan County. Use its current partner and distribution information or call 211 to identify a local food resource and confirm requirements.

Local food-pantry pathway - Pocahontas and Buchanan County; no fee reported by 211 Virginia; self-referral, hours, household, and distribution rules must be confirmed directly; not emergency dispatch

Center for Christian Action Food Pantry

The Center for Christian Action is listed by 211 Virginia as a food pantry serving Buchanan County from Pocahontas. Call ahead to confirm current hours, service area, required information, and distribution capacity.

Regional planning, community-development, housing, transportation, economic-development, and local-government coordination pathway - Buchanan, Dickenson, Russell, and Grundy counties; program and funding eligibility vary; not emergency dispatch

Cumberland Plateau Planning District Commission

The Cumberland Plateau Planning District Commission coordinates regional planning and community-development work across Grundy and neighboring counties. It can help identify current regional partners and public projects, but does not replace direct program intake.

Research-based home, family, food, financial, gardening, agriculture, healthy-home, and community-education pathway - Buchanan County; program schedules and eligibility vary; not clinical care or emergency dispatch

Virginia Cooperative Extension - Buchanan County

Virginia Cooperative Extension's Buchanan County office offers research-based education and practical community programs. Ask about current family, food, financial, agriculture, gardening, healthy-home, and local resilience resources.

Practical education pathway for clutter, household safety, food, family, water, and home-risk concerns - Buchanan County and Virginia; educational scope only; not inspection, cleanup, treatment, or emergency response

Virginia Cooperative Extension Healthy-Home Education

Extension can be a practical educational pathway for healthy-home and household-risk questions, including information that may help supporters plan a safer next conversation. Confirm current local programming; it is not a cleanup or clinical service.

County navigation pathway for public safety, social services, health, housing, permits, utilities, waste, courts, schools, and community programs - Buchanan County; department, jurisdiction, appointment, and fee rules apply; not emergency dispatch

Buchanan County Government Services

Buchanan County's official website is a practical way to identify the current department for public safety, health, social services, housing, permits, utilities, courts, and other county questions.

Municipal administration, permits, planning, zoning, records, streets, refuse, parks, and town-service pathway - Town of Grundy; town jurisdiction, fee, code, and schedule rules apply; not emergency dispatch or private cleanup

Town of Grundy Municipal Services

The Town of Grundy provides municipal administration and local services. Confirm town jurisdiction before making a property, code, utility, refuse, planning, or records request.

Statewide support-navigation pathway for housing, food, child care, health, mental health, utilities, and local programs - Virginia, including Buchanan County; each program has its own eligibility, cost, and capacity rules; not emergency dispatch

Virginia Support Resources

Virginia's support-resources page explains how to find current help with housing, food, child care, health, utilities, and related needs. Use 211 for local navigation and confirm every referral directly.

Veteran and family benefits, behavioral-health, housing, employment, transportation, and financial-assistance navigation - Southwest Virginia, including Buchanan County; veteran/family eligibility and program capacity rules apply; not emergency dispatch

Virginia Department of Veterans Services - West Region

Virginia's Department of Veterans Services West Region helps veterans and families connect with behavioral health, benefits, housing, employment, transportation, and financial-assistance pathways serving Buchanan County.

Free statewide phone and web navigation for housing, food, utilities, transportation, health, and legal resources - Buchanan County and Virginia; each referral has separate eligibility, cost, and availability; not emergency dispatch

Virginia 211 Housing and Basic-Needs Navigation

Use Virginia 211 when you need a current human connection to local housing, food, utility, health, transportation, or legal options and are not sure which agency fits.

County court, clerk, land records, probate, guardianship, civil, and family-law information pathway - Grundy; filing, service, fee, scheduling, and representation rules apply; not legal advice or emergency dispatch

Buchanan County Circuit Court and Clerk

Use Virginia's court directory to confirm current Grundy Circuit Court and Clerk contacts for civil, probate, guardianship, land, and related processes. Consider civil legal-aid screening for advice about a specific matter.

State veteran-benefits, claims, health, housing, employment, and family-support navigation - Virginia, including Buchanan County; veteran and program eligibility rules apply; not emergency dispatch

Virginia Department of Veterans Services

Virginia DVS provides benefits and service-navigation information for veterans and families. Use the West Region pathway for local connections and confirm current eligibility and appointment requirements.

Qualified hospital and outpatient-care pathway - Grundy; insurance, referral, scheduling, billing, and capacity rules apply; emergency limits apply; not cleanup or hoarding support

Buchanan General Hospital Outpatient and Specialty Care

Buchanan General Hospital provides a qualified local-care route beyond emergencies. Confirm current outpatient, specialty, referral, accessibility, and financial-information options directly.

State behavioral-health and developmental-services navigation pathway - Virginia, including Buchanan County; local CSB intake, eligibility, insurance, and capacity rules vary; 988 or 911 for crisis limits

Virginia Department of Behavioral Health and Developmental Services

Virginia DBHDS explains that community-services boards are the public entry point for mental-health, substance-use, developmental, crisis, and supportive services. Use the Cumberland Mountain pathway for Buchanan County and call 988 or 911 as appropriate.

State job matching, wage, training, veteran, and employment-navigation pathway - Virginia, including Buchanan County; account, eligibility, employer, and program rules apply; not emergency dispatch

Virginia Workforce Connection

Virginia Workforce Connection provides job matching, wage information, skill requirements, veteran services, and training opportunities. Pair it with the regional Virginia Works center for current hands-on help.

County-administered Section 8 and housing-assistance pathway - Grundy and Buchanan County; waiting-list, income, documentation, unit, and funding rules apply; not emergency shelter or guaranteed placement

Buchanan County Section 8 Housing

Buchanan County lists a Section 8 housing contact at its government directory. Confirm the current waiting-list status, application process, accessibility, and program rules directly.

County solid-waste and disposal pathway - Buchanan County; hours, accepted materials, fees, service area, and safety rules apply; not private cleanup or emergency response

Buchanan County Transfer Station

Buchanan County lists a transfer station in Raven for county solid-waste questions. Confirm accepted materials, hours, fees, and disposal rules before transporting anything.

County animal-shelter and animal-safety pathway - Buchanan County; intake, adoption, fees, capacity, and emergency-animal rules apply; not human emergency care or property cleanup

Buchanan County Animal Shelter

Buchanan County lists its animal shelter as a local government service. Confirm current intake, animal-safety, adoption, and capacity information directly.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Grundy, Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight