A Hoarding Alliance local resource guide

Hoarding support in Greenfield, Massachusetts.

You deserve support that starts with your goals—not shame or a forced cleanout. This guide brings together Greenfield and Franklin County pathways for people affected by hoarding and clutter, along with practical help for safety, housing, food, care, and connection.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

A manageable place to begin

Fight the Blight is the nonprofit, virtual-group front door for people affected by hoarding and clutter concerns. Greenfield and Franklin County residents can also use the local and statewide resources below. Each organization sets its own scope, eligibility, cost, hours, wait time, capacity, and consent practices; a listing is not an endorsement or a promise of service.

Fight the Blight offers virtual groups and a supportive first point of contact for people affected by hoarding and clutter. Share what matters to you and ask about current group options and an appropriate next step. Participation is not a clinical assessment, code intervention, or cleanup service.

Role: nonprofit hoarding-support front door and virtual peer groups; geography: ask about Greenfield or online options; cost/eligibility: confirm current group access and any costs; emergency limit: nonclinical peer support, not therapy, crisis response, or cleanup

For immediate danger

If someone is in immediate danger, there is a fire, or urgent medical help is needed, call 911. For mental-health or substance-use crisis support in Massachusetts, call or text 833-773-2445 or contact the Greenfield Community Behavioral Health Center at 800-562-0112; state crisis services are available around the clock and do not require insurance. These services do not provide hoarding cleanup or guarantee housing placement.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: public information and government-pathway education; geography: Massachusetts; cost/eligibility: public information; emergency limit: not clinical care, dispatch, or a guaranteed agency response | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Massachusetts information about hoarding

The Commonwealth explains hoarding, possible safety and housing concerns, and the roles that public health, fire, building, and other agencies may have. Use this for general information; local agency thresholds and procedures differ, and a report does not guarantee a particular response.

Role: statewide directory for clinical, social/medical, organizing, and cleanup pathways; geography: Massachusetts; cost/eligibility: confirm provider credentials, fees, and intake; emergency limit: directory only, not an emergency service or endorsement | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

MassHousing Hoarding Resources

MassHousing's August 2025 directory groups Massachusetts resources into clinical mental-health care, other social and medical supports, hoarding-informed organizing and cleanup, and emergency cleanout. It does not endorse listed providers. Ask about training, geographic service area, consent-based work, fees, insurance, and availability before sharing information or hiring anyone.

Role: public education, advocacy, and technical assistance network; geography: Massachusetts; cost/eligibility: confirm participation and any event access; emergency limit: not a local provider, crisis line, or dispatch service | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Massachusetts Hoarding Resource Network

The Massachusetts Hoarding Resource Network describes statewide advocacy, technical assistance, and public education to strengthen effective, less stigmatizing responses. Its network information can help residents and professionals learn about the broader system; it does not confirm that a Greenfield specialist or service is available.

Role: separate private-pay, nonclinical hoarding support and organizing; geography: ask about Greenfield service area or remote options; cost/eligibility: private pay, confirm rates and fit; emergency limit: not emergency care or a guaranteed cleanout | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

The Peer Tree

The Peer Tree offers practical, peer-centered support such as organizing assistance, groups, and guidance for people and families affected by hoarding. It is a separate private-pay pathway from Fight the Blight's nonprofit programming. Ask about your goals, consent, pace, privacy, travel or service area, and costs before scheduling; this is not clinical treatment, emergency response, or a guaranteed cleanout.

Role: digital peer support for people affected and supporters; geography: online; cost/eligibility: confirm current access and fees; emergency limit: not therapy, clinical care, or crisis support | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Unburied

Unburied is a judgment-free digital peer-support pathway for people affected by hoarding and clutter and for friends, family, and other supporters. It can offer ongoing connection, tools, and momentum from Greenfield or anywhere else. It is not therapy, clinical care, emergency support, or a substitute for calling 911 during immediate danger.

Role: national search directory for hoarding-related care and support; geography: search for Massachusetts options; cost/eligibility: verify credentials, fees, insurance, and availability; emergency limit: directory only, not crisis response or an endorsement | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

International OCD Foundation Hoarding Resource Directory

The International OCD Foundation offers a searchable directory for therapists, programs, support groups, organizers, and task forces. A directory entry is not an Alliance endorsement or a guarantee of qualifications or availability. Ask about hoarding-specific experience, consent-based pacing, privacy, insurance, fees, and whether the service fits your goals.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency medical, fire, and public-safety dispatch; geography: Greenfield and the United States; cost/eligibility: call for emergencies; emergency limit: use only for immediate danger or urgent emergencies, not routine support | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Emergency services

Call 911 for immediate danger, fire, violence, or a serious or life-threatening medical emergency. Emergency dispatch is not hoarding-specific support, behavioral-health therapy, or a cleanup provider.

Role: emotional-distress and suicide-related crisis conversation; geography: nationwide, including Greenfield; cost/eligibility: free and confidential, 24/7; emergency limit: not 911, medical dispatch, or hoarding cleanup | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or concern about someone else. You do not have to be suicidal to reach out. 988 is not emergency dispatch, clinical follow-up, housing placement, or hoarding cleanup; call 911 for immediate danger or a medical emergency.

Role: behavioral-health assessment, crisis triage, and treatment referral; geography: Massachusetts; cost/eligibility: free, 24/7, multilingual; emergency limit: not 911, emergency transport, or guaranteed placement | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Massachusetts Behavioral Health Help Line

The state Behavioral Health Help Line connects callers with trained professionals for assessment, crisis triage, treatment referrals, and warm handoffs to local Community Behavioral Health Centers. Call or text 833-773-2445 or use the state web chat. It is not 911 and does not guarantee an in-person response, appointment, or placement.

Role: qualified behavioral-health crisis care and outpatient services; geography: Greenfield and listed regional towns; cost/eligibility: crisis access does not require insurance, but confirm outpatient coverage and intake; emergency limit: call 911 for immediate physical danger or medical/fire dispatch | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Clinical Support Options Community Behavioral Health Center - Greenfield

Massachusetts lists the Greenfield CBHC's Core Clinic and Crisis Services at 1 Arch Place, Greenfield, MA 01301, phone 800-562-0112. State crisis care is available 24/7 and does not require insurance; outpatient services have separate intake and coverage rules. Call before traveling to confirm the right location and current access. This is qualified behavioral-health care, not hoarding cleanup or emergency housing.

Role: confidential domestic-violence advocacy and safety planning; geography: Massachusetts; cost/eligibility: statewide hotline, 24/7; emergency limit: call 911 for immediate danger and consider device privacy | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Massachusetts SafeLink

SafeLink connects people affected by domestic or dating violence with advocates, safety planning, and local resources. Call 877-785-2020; the state lists 711 and TTY 877-521-2601 options. Consider whether it is safe to call or leave messages on your device. For immediate danger, call 911.

Role: housing, food, utility, and human-service navigation; geography: Massachusetts; cost/eligibility: referral is free, program rules vary; emergency limit: not dispatch, shelter placement, or voucher approval | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Massachusetts 2-1-1

Massachusetts 2-1-1 can help identify local services and answer basic questions about housing assistance and other needs. Call 211 or 877-211-6277; interpreter support is available. A referral is not a shelter reservation, voucher approval, or guarantee of resources. Confirm each provider's intake, eligibility, hours, and capacity.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: one-time eligible move-in cost assistance; geography: Greenfield Housing Authority service area; cost/eligibility: application and program eligibility apply; rental arrears excluded; emergency limit: not emergency shelter or guaranteed funds | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Greenfield Housing Authority - Security Deposit & Rental Assistance

The Greenfield Housing Authority describes one-time assistance for eligible people moving to permanent, sustainable housing. Eligible costs may include a first or last month's rent, security deposit, or application fees; rental arrears are not eligible. Ask about current funding, eligibility, documents, landlord participation, and application timing. No award or housing placement is guaranteed.

Role: public housing and rental-assistance applications; geography: Greenfield; cost/eligibility: income, program rules, documents, and waitlists apply; emergency limit: not immediate housing or emergency shelter | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Greenfield Housing Authority

The local housing authority administers public housing and rental-assistance programs. Housing is not immediate, and eligibility and application procedures vary by program. Check current notices and wait-list status directly, and ask about accommodations, documents, and any preference rules before applying.

Role: regional rental assistance, housing counseling, and community-development information; geography: Franklin County region; cost/eligibility: confirm program area, eligibility, funding, and intake; emergency limit: not emergency shelter or guaranteed placement | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Franklin County Regional Housing & Redevelopment Authority

The regional authority lists housing rental assistance, housing development and management, community development, and housing counseling and education. Its office is in Turners Falls. Program geography, eligibility, funding, and intake differ; call before traveling or assuming a Greenfield program is open.

Role: short-term housing-cost assistance pathway; geography: Massachusetts; cost/eligibility: income, household, eligible expense, funding, and application rules apply; up to $7,000 is a program maximum, not a promise; emergency limit: not immediate shelter placement | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

RAFT emergency housing-cost assistance

Massachusetts describes RAFT as short-term help that may support eligible households to stay in or move to housing. The state says awards can be up to $7,000 per 12-month period, but this is a program maximum, not an entitlement. Eligibility and covered expenses must be confirmed; call 2-1-1 for basic questions and use the state's current application process.

Role: food pantry and SNAP/WIC navigation; geography: Greenfield and Franklin County/Athol service area; cost/eligibility: most food open to interested shoppers, some items have income rules; confirm household access; emergency limit: not emergency dispatch or guaranteed food delivery | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Center for Self Reliance Food Pantry - Greenfield

Community Action Pioneer Valley lists its Center for Self Reliance pantry at 156 Main Street in Greenfield. Its current page says most food is available to anyone, some items may have income guidelines, no ID or income verification is needed to apply, and households may visit twice monthly. Posted hours are Monday, Tuesday, and Thursday 11:30 a.m.-4 p.m., closed 1:30-2 p.m. on those days and closed Wednesday and Friday. Call to confirm holiday closures, delivery eligibility, and current access before traveling.

Role: basic-needs navigation including food, benefits, fuel, and housing-related programs; geography: Pioneer Valley service area; cost/eligibility: program-specific screening and seasonal intake; emergency limit: not dispatch or guaranteed funding | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Community Action Pioneer Valley

Community Action Pioneer Valley connects people with food and benefits navigation, fuel assistance, tax help, and other programs. Applications, income guidelines, service area, and seasonal intake dates differ by program. Ask which location and program fit and what documents to bring; help is not guaranteed until the agency confirms eligibility and funding.

Role: local fixed-route public transportation; geography: Greenfield; cost/eligibility: current fixed routes are fare-free, verify trip and accommodation needs; emergency limit: not on-demand emergency or door-to-door transport | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

FRTA Route 21 Greenfield Community

The Franklin Regional Transit Authority publishes Route 21 weekday and weekend schedules and links to stops and live trip-planning tools. FRTA's rider guidance currently says fixed-route buses are fare-free. Schedules and alerts can change; verify the trip and accessibility needs before traveling. This fixed-route service is separate from eligibility-based paratransit, demand response, and medical transportation.

Role: transit rider information and fare-policy guidance; geography: FRTA service area; cost/eligibility: fixed-route is currently fare-free, demand-response eligibility differs; emergency limit: no guaranteed seat or emergency transport | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

FRTA - How to Ride

FRTA explains fixed-route rider information and currently states that fixed-route buses are fare-free. Ask the authority about current routes, schedule changes, accommodation requests, demand-response eligibility, reservation windows, and any service-specific rules. A bus route does not ensure a seat or door-to-door ride.

Role: aging, disability, caregiver, and home-support navigation; geography: Franklin County and North Quabbin; cost/eligibility: program criteria, assessment, and capacity vary; emergency limit: not emergency dispatch or guaranteed home-care hours | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

LifePath

LifePath is the regional Area Agency on Aging and Aging Services Access Point serving Greenfield and Franklin County, and works with people of all incomes. It can help older adults, people with disabilities, and caregivers explore options for remaining independent. Ask about the right program, assessment, eligibility, costs, and current capacity.

Role: qualified primary medical care; geography: Greenfield; cost/eligibility: appointment, insurance, billing, and new-patient access vary; emergency limit: routine clinic care is not emergency dispatch | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Baystate Family Medicine - Greenfield

Baystate lists team-based primary care at 48 Sanderson Street, Floor 2, Greenfield, and provides a contact for people seeking a primary-care provider. Call to ask whether the practice is accepting patients, what insurance it takes, and how to request an appointment. This is medical care, not hoarding-specific treatment or organizing.

Role: hospital and emergency medicine; geography: Greenfield and Franklin County; cost/eligibility: hospital billing and financial assistance rules apply; emergency limit: call 911 for urgent dispatch, not this listing | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Baystate Franklin Medical Center

Baystate lists the hospital at 164 High Street, Greenfield, with emergency medicine and 24-hour hospital operations. For an emergency, call 911 rather than relying on this listing for dispatch or transport. Emergency care is not a hoarding-support program; billing and financial-assistance questions should be discussed with the hospital.

Role: court forms and process navigation; geography: Greenfield court users; cost/eligibility: center services are free, case filing fees may apply; emergency limit: not legal advice, representation, or emergency dispatch | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Greenfield District Court and Court Service Center

Massachusetts lists the Greenfield court locations at 43 Hope Street. Court Service Centers help court users without lawyers with certain forms, court procedures, written instructions, and community referrals, regardless of income or immigration status. Center services are free, but case filing fees may apply; intake can close when capacity is reached. Staff cannot provide legal advice or represent you.

Role: county court and procedural information; geography: Franklin County; cost/eligibility: court jurisdiction, filing rules, and fees vary; emergency limit: court is not legal aid, crisis support, or emergency dispatch | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Franklin County Superior Court

The Massachusetts Court System lists Franklin County Superior Court at 43 Hope Street, Greenfield, and says it serves all cities and towns in Franklin County. The court is not a legal-aid provider; ask court staff about procedures and contact Community Legal Aid or another qualified attorney for advice on an individual matter.

Role: state directory of local and regional housing authorities; geography: Greenfield and Franklin County; cost/eligibility: verify applications, eligibility, openings, and waitlists; emergency limit: directory is not a placement or shelter reservation | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Massachusetts housing authority contacts

The state directory lists both Greenfield Housing Authority and Franklin County Regional Housing Authority contacts. This is a directory, not an application or open waitlist. Confirm the right authority, current program openings, eligibility, documents, accessibility, and wait times directly.

Role: housing, shelter, food, and human-service referral navigation; geography: Massachusetts; cost/eligibility: call is free, individual program rules vary; emergency limit: not a guaranteed bed, voucher, or emergency dispatch | Listings identify role, geography, cost or eligibility to confirm, and emergency limits. They are starting points, not endorsements or guarantees of access.

Mass 211 housing and shelter navigation

Massachusetts 2-1-1 can help identify housing, shelter, food, utility, and other community pathways and answer basic RAFT questions. Call 211 or 877-211-6277. Confirm intake requirements, household eligibility, current openings, transportation, and accessibility with each program; no bed, voucher, or housing outcome is guaranteed.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Greenfield, Massachusetts, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight