A Hoarding Alliance local resource guide

Hoarding support in Grand Rapids, Michigan.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Grand Rapids or Kent County.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You do not have to know the perfect next step.

Our virtual groups give people affected by hoarding and clutter concerns a place to connect from Grand Rapids, Kent County, and nearby communities. We can help you think through what is happening and what kind of next step may fit.

Connect with Fight the Blight Call or text (724) 739-3785
For immediate danger

Call 911 for a medical emergency, fire, violence, or immediate threat. For 24-hour Kent County behavioral-health crisis support, call Network180 at 616-336-3909; call or text 988 for nationwide crisis support. For housing, shelter, food, utilities, and other local needs, call 211 or use Community Housing Connect.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Local hoarding referral, education, harm-reduction, housing-safety, and multi-agency coordination - Grand Rapids and Kent County; referral, jurisdiction, consent, capacity, and provider rules apply

Grand Rapids Area Hoarding Taskforce

The City of Grand Rapids administers GRAHT with public and nonprofit partners to help people navigate cluttered living environments, connect with resources, reduce harm, preserve housing, and address safety without forcing change. Contact the taskforce for current referral options; it is not emergency dispatch, guaranteed funding, or automatic cleanup.

Review the local hoarding taskforce 616-456-3460
Qualified community mental-health, substance-use, developmental-disability, crisis, mobile-response, and service-navigation pathway - Kent County; intake, clinical, insurance, Medicaid, sliding-fee, and eligibility rules apply

Network180

Network180 is Kent County's public community mental-health authority and offers coordinated access, outpatient services, 24-hour crisis support, and mobile crisis response. Ask about current eligibility, coverage, ability-to-pay options, accessibility, and provider availability; this is qualified care, not hoarding cleanup or emergency police, fire, or medical dispatch.

Review Network180 services 616-336-3909
Peer and family mental-health support groups, classes, education, and resource connection - Kent, Muskegon, and Ottawa Counties; schedules, registration, age, and program rules apply

NAMI West Michigan

NAMI West Michigan offers peer and family programs such as NAMI Connection, Family Support Group, Family & Friends, and Family-to-Family. It is not hoarding-specific treatment, crisis response, or cleanup; confirm the current calendar, location, registration, cost, and accessibility before attending.

Review NAMI West Michigan programs 616-559-0045
County sanitary-housing, environmental-health, hazard-reporting, and hoarding-taskforce pathway - Kent County outside Grand Rapids city jurisdiction; complaint, inspection, jurisdiction, and enforcement rules apply

Kent County Health Department Housing Standards

Kent County Health Department enforces county housing regulations and accepts reports about sanitary or hazardous household conditions. The department is a GRAHT partner and responds to hoarding concerns outside the City of Grand Rapids. Confirm jurisdiction first; this is a regulatory and public-health pathway, not consent-based organizing or emergency dispatch.

Review county housing standards 616-632-6900
Qualified-care, organizer, taskforce, and support search - national directory with Michigan and telehealth options; providers self-report and licensure, cost, insurance, waitlist, and service-area rules vary

IOCDF Hoarding Resource Directory

The International OCD Foundation directory can be searched for clinicians, programs, support groups, organizers, and taskforces that identify hoarding-related experience. IOCDF also lists the Grand Rapids Area Hoarding Taskforce. Listings are not endorsements; verify credentials, fees, insurance, privacy, availability, and whether in-home or telehealth work fits.

Search the IOCDF directory

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger and emergency police, fire, or medical dispatch - Grand Rapids and Kent County; use for fire, serious injury, violence, or an immediate threat

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, counseling service, housing placement, or cleanup provider.

Call 911 911
Free, confidential, 24/7 mental-health, emotional-distress, and substance-use crisis support - United States, including Michigan; response options vary and 988 does not replace 911 for immediate danger

988 Suicide and Crisis Lifeline

Call or text 988 for suicidal thoughts, emotional distress, a mental-health or substance-use crisis, or concern about someone else. Ask what local support is available in Kent County. Call 911 for fire, serious injury, violence, or another immediate threat.

Call or text 988 988
24/7 behavioral-health crisis line, walk-in crisis care, and mobile response - Kent County; triage, clinical, location, response, eligibility, and capacity rules apply

Network180 24-Hour Crisis Services

Network180 lists round-the-clock crisis access for adults, youth, and families in Kent County. Call 616-336-3909 for current crisis instructions, including the Behavioral Health Crisis Center and mobile response when appropriate. Call 911 for immediate danger; this is not a cleanup or housing-placement service.

Review local crisis care 616-336-3909
24/7 reporting, assessment, referral, and protection for suspected abuse, neglect, self-neglect, or exploitation of vulnerable adults - Michigan, including Kent County; statutory screening and response criteria apply

Michigan Adult Protective Services

Michigan Adult Protective Services accepts reports at 855-444-3911 when a vulnerable adult may be experiencing abuse, neglect, self-neglect, or exploitation. APS coordinates assessment and support in the least restrictive setting when criteria are met. It is not a general cleanup line; call 911 for immediate danger.

Review adult protective services 855-444-3911
Domestic-violence, sexual-assault, stalking, crisis, advocacy, counseling, and emergency-housing pathway - Grand Rapids and surrounding area; confidential intake, safe-contact, program, and capacity rules apply

YWCA West Central Michigan

The YWCA provides crisis and advocacy services for people affected by domestic violence, sexual assault, and stalking. Use a safe way to contact the organization and confirm current shelter, counseling, legal-advocacy, and support options. Call 911 for immediate danger; services are not hoarding-specific cleanup or guaranteed housing.

Review YWCA crisis support 616-451-2744
Property-maintenance, rental-certification, interior and exterior housing, nuisance, trash, and unsafe-building pathway - Grand Rapids city limits; complaint, inspection, notice, appeal, enforcement, fee, and jurisdiction rules apply

Grand Rapids Code Compliance

Grand Rapids Code Compliance handles property-maintenance and rental issues, including blocked exits, disrepair, tall grass, trash, vacant buildings, and other unsafe conditions. The city says staff work with community organizations on barriers to safe housing. This remains a regulatory pathway that may involve notices or costs, not emergency dispatch or guaranteed assistance.

Review city code compliance 616-456-3053
Planned fire-code, inspection, alarm, life-safety, and fire-prevention pathway - Grand Rapids city limits; inspection, permit, property, and jurisdiction rules apply; call 911 for fire or immediate danger

Grand Rapids Fire Prevention

Grand Rapids Fire Prevention provides information about fire-code complaints, inspections, permits, smoke alarms, and life-safety systems. Use the non-emergency route for planned questions and disclose blocked exits or other hazards clearly. Call 911 for smoke, fire, rescue, medical emergency, or immediate danger.

Review fire-prevention information 616-456-3818
Free coordinated-entry assessment and housing-resource referral for people experiencing or at risk of homelessness - Grand Rapids, Wyoming, and Kent County; household, prioritization, documentation, resource, and capacity rules apply

Community Housing Connect

Community Housing Connect is Kent County's coordinated-entry access point for households facing housing instability or homelessness. The online assessment helps identify possible referrals, but completion does not guarantee shelter, funding, or housing. Call 211 as well when emergency shelter is needed; call 911 for immediate danger.

Start a housing-support plan 211
Local overnight shelter, meals, hygiene, clothing, referrals, and case-management pathways - downtown Grand Rapids; household, age, faith-based program, intake, check-in, and bed-capacity rules apply

Mel Trotter Ministries Shelter Services

Mel Trotter Ministries operates local shelter and meal services, including pathways for adults, young adults, and families. Call before traveling to confirm the correct entrance, current check-in, eligibility, and bed availability. The organization is faith-based; shelter is not guaranteed and it is not emergency dispatch or hoarding-specific care.

Review shelter and meal services 616-454-8249

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Free, confidential, 24/7 local navigation for housing, shelter, food, utilities, health care, mental health, transportation, employment, and family needs - Kent County and West Michigan; provider eligibility and capacity vary

Heart of West Michigan United Way 211

Heart of West Michigan United Way's 211 team connects callers with current local services and maintains a regional resource database. Ask for Grand Rapids or Kent County options and confirm details with each provider. A referral does not guarantee funding, an appointment, shelter, transportation, or other placement.

Contact local 211 211
Aging, disability, caregiver, meals, transportation, in-home support, options counseling, and service coordination - Kent County and eight nearby counties; age, disability, assessment, funding, cost-share, and availability rules apply

Area Agency on Aging of Western Michigan

The Area Agency on Aging of Western Michigan helps older adults, adults with disabilities, and caregivers identify services that support independence and aging in place. Ask about information and assistance, in-home support, meals, transportation, caregiver help, and current Kent County partner availability. It is not emergency dispatch or automatic cleanup funding.

Review aging and disability supports 616-456-5664
Public food, emergency housing and utility assistance, weatherization, home repair, senior services, transportation, and financial-stability programs - Kent County; income, residency, documentation, funding, and service-area rules apply

Kent County Community Action

Kent County Community Action connects eligible households with food distribution, utility and housing assistance, weatherization, home repair, senior services, and transportation. Some county programs may exclude Grand Rapids residents because the city receives separate federal funds, so confirm address eligibility, documents, current funding, and wait time before applying.

Review Community Action programs 616-632-7950
Official city housing-stability, homelessness, eviction-prevention, fair-housing, lead, homeownership, and home-repair navigation - Grand Rapids city limits; program, income, ownership, documentation, funding, and waitlist rules apply

Grand Rapids Housing Assistance

The City of Grand Rapids gathers housing pathways for homelessness and eviction prevention, fair housing, homeownership, lead hazards, and rehabilitation. The rehabilitation program offers affordable loans for qualifying owner-occupied homes and lists specific income, title, tax, insurance, and residency requirements. It does not fund general decluttering or guarantee immediate assistance.

Review city housing assistance 616-456-3677
Local coordinated-entry, shelter, outreach, housing, and homelessness-resource map - Grand Rapids, Wyoming, and Kent County; prioritization, intake, program, and capacity rules apply

Grand Rapids Area Coalition to End Homelessness

The Coalition publishes local housing-crisis and homelessness resources and explains how coordinated entry works across Kent County providers. Use Community Housing Connect or 211 to begin. A completed assessment is only a first step and does not guarantee an open shelter bed, rental help, or permanent housing.

Review local housing-crisis resources 211
Nonprofit fair-housing education, complaint intake, investigation, advocacy, and reasonable-accommodation guidance - West Michigan, including Grand Rapids and Kent County; legal coverage, evidence, deadline, and case-review rules apply

Fair Housing Center of West Michigan

The Fair Housing Center helps people understand and report housing discrimination and may assist with reasonable-accommodation or modification requests connected to disability. Services are not legal representation, emergency shelter, or a guarantee of a particular outcome; ask about current intake, deadlines, privacy, and next steps.

Review fair-housing help 616-451-2980
Free civil legal-aid screening and representation for housing, benefits, family, consumer, and other noncriminal matters - Grand Rapids office serving Kent and nearby counties; income, issue, conflict, deadline, and case-acceptance rules apply

Legal Aid of Western Michigan

Legal Aid of Western Michigan provides free civil legal help to eligible people and families, including some housing, benefits, consumer, and family matters. Apply through the current intake route and protect legal deadlines while waiting. An inquiry does not create an attorney-client relationship or guarantee representation.

Review civil legal-aid intake 616-774-0672
Peer-informed independent-living, disability advocacy, home-safety assessment, accessibility planning, adaptive equipment, and resource connection - Kent County; disability, assessment, copay, funding, equipment, and availability rules apply

Disability Advocates of Kent County

Disability Advocates works alongside people with disabilities and offers home assessments, accessibility recommendations, an equipment loan closet, and connection with local resources. Ask about current intake, service area, possible copays, funding, equipment availability, and whether a home-safety concern fits. It is not emergency response or a cleanup provider.

Review disability and home-access support 616-949-1100
County public-health clinics, environmental health, WIC, immunizations, testing, hearing and vision, and health navigation - Kent County; residency, appointment, documentation, insurance, cost, and program rules apply

Kent County Health Department

Kent County Health Department operates Grand Rapids-area clinics and environmental-health programs. Ask which current clinic or division fits when health, sanitation, pests, wells, waste, communicable disease, or other public-health concerns overlap with home safety. It is not emergency medical care or a private cleanup provider.

Review county health services 616-632-7100
Official TEFAP and senior food-distribution locations and schedules - Kent County; age, household, income, ID, residency, date, and while-supplies-last rules may apply

Kent County Food Distribution

Kent County publishes current food-distribution locations and schedules through Community Action, including open distribution sites and senior food programs. Check the latest date, time, address, eligibility, documents, and supply limits before traveling; a listing does not reserve food or transportation.

Review food-distribution locations 616-632-7950
Fixed-route transit, trip planning, reduced-fare information, and advance-reservation ADA paratransit - Grand Rapids metro area; route, fare, ADA eligibility, professional verification, reservation, and service-area rules apply

The Rapid and GO!Bus

The Rapid operates local buses and GO!Bus paratransit. The Information Center can help with schedules, fares, and accessible services. GO!Bus requires eligibility review and reservations, and fares apply. Confirm current service, accessibility, pickup rules, and costs before planning a trip; this is not emergency transportation.

Review accessible transit options 616-776-1100
Official city curbside bulky-item and appliance collection - eligible Grand Rapids refuse customers; item, size, sticker or online-payment, set-out, fee, and collection rules apply

Grand Rapids Bulk Item Collection

Grand Rapids offers paid bulk-item collection for qualifying city refuse customers. The city currently lists size limits and a per-item fee or online purchase process. Confirm accepted materials, exact price, payment method, set-out instructions, and timing before moving anything. This is not whole-home cleanup, hazardous-waste disposal, or emergency removal.

Review bulk-item collection 311
Veteran benefits, emergency relief, health, housing, home-repair, accessibility, legal, and employment-resource navigation - Kent County; veteran status, discharge, household, documentation, appointment, funding, and program rules apply

Kent County Veterans Services

Kent County Veterans Services connects veterans and eligible family members with benefits and publishes a current community resource guide covering emergency help, health care, home repair, accessibility, legal assistance, and employment. Ask about eligibility, appointments, documents, current funding, and the right local partner.

Review veterans services 616-632-5722
Private-pay hoarding support, organizing help, groups, decluttering, deep cleaning, and family guidance - broader service area; scope, cost, scheduling, travel, consent, safety, and provider-availability rules apply

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, deep cleaning, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about current availability in Grand Rapids or Kent County, exact scope, cost, travel, consent, and safety before scheduling.

Visit The Peer Tree
Digital peer-support pathway for people affected by hoarding and clutter concerns and for friends or family supporters - online; not therapy, clinical care, crisis response, or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It can support learning and momentum between local steps, but it is not therapy, emergency response, or a substitute for qualified local care.

Visit Unburied

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Grand Rapids, Michigan, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight