A Hoarding Alliance local resource guide

Hoarding support in Gate City, Virginia.

Start with a respectful next step in Gate City or elsewhere in Scott County. This guide connects people, families, supporters, and local systems with practical pathways while keeping emergencies and qualified care in the right lane.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

A calm place to begin

You do not have to solve everything at once. Start with the pathway that fits the situation, then confirm current availability, eligibility, cost, jurisdiction, and safety requirements directly with the organization.

Connect with Fight the Blight Call or text (724) 739-3785
For immediate danger

If there is immediate danger, fire, a medical emergency, violence, or an active threat, call 911. For emotional or behavioral-health crisis support, call or text 988 or use Virginia's local crisis and community-services pathways.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area, including possible support for Scott County; private-pay scope, cost, scheduling, travel, consent, safety, and capacity must be confirmed directly; not emergency or clinical care

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in Scott County.

Visit The Peer Tree
Digital peer-support pathway - online for people affected by hoarding and clutter concerns and their supporters; current access and eligibility should be confirmed; no fee or clinical-coverage claim is made here; not therapy, crisis response, or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends, family, property managers, municipal workers, and other supporters.

Visit Unburied
Free, confidential resource navigation for housing, food, health care, utilities, transportation, legal help, and basic needs - Virginia, including Scott County; 24/7 service; each referred provider has its own eligibility, cost, and availability rules; not emergency dispatch

211 Virginia

211 Virginia connects people with current local resources for housing, food, health care, utilities, transportation, mental health, and other needs. Ask for options serving Gate City and Scott County.

Call or search 211 Virginia 211
Qualified behavioral-health and substance-use pathway - Scott County, with the service location in Weber City; outpatient, crisis, case-management, and recovery services; intake, eligibility, payment, and capacity rules vary; not emergency dispatch

Frontier Health - Scott County Behavioral Health

Frontier Health provides the Scott County behavioral-health pathway, including outpatient mental-health and substance-use services, crisis support, case management, and recovery programs. Confirm intake and current service location directly.

Review Scott County behavioral health 276-225-0976
Public-health, clinic, environmental-health, WIC, and vital-records pathway - 190 Beech Street, Suite 102, Gate City; appointments, fees, eligibility, and service schedules vary; not emergency dispatch

LENOWISCO Health District - Scott County Health Department

The Scott County Health Department is the local public-health pathway for clinic and outreach services, environmental health, WIC, and Virginia vital records. Confirm appointments, current hours, and service requirements before visiting.

Review Scott County public health 276-386-1312

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger and emergency dispatch - Gate City and Scott County; use for fire, medical emergency, violence, rescue, or an active threat; not a hoarding-support program, counseling service, or cleanup provider

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, a rescue need, or a threat that cannot wait for a scheduled service.

Call 911 911
Emotional-distress and suicide-crisis support - Virginia and nationwide; phone, text, and chat access; free and confidential; crisis-support eligibility and local follow-up vary; not fire, EMS, or police dispatch; call 911 for immediate physical danger

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or a behavioral-health crisis. If there is immediate physical danger, fire, a medical emergency, or an active threat, call 911 instead.

Call or text 988 988
County law-enforcement and public-safety pathway - 336 Water Street, Gate City; call 911 for immediate danger; non-emergency and jurisdiction rules apply; not counseling or cleanup

Scott County Sheriff's Office and Emergency 911

The Scott County Sheriff's Office is the local law-enforcement and public-safety contact for county residents. Use 911 for emergencies and confirm non-emergency, report, and civil-process procedures directly.

Review county public safety 276-386-7679
Emergency-addressing and dispatch pathway for Scott County and its towns - Gate City and countywide; call 911 for emergencies; address, location, and response rules apply; not routine social-service intake

Scott County E-911 Communications

Scott County E-911 supports emergency addressing and dispatch for Gate City, Weber City, Duffield, Dungannon, Clinchport, Nickelsville, and county areas. Call 911 for an active emergency and confirm address questions with the county.

Review E-911 information 276-386-7220
County disaster-planning, incident-coordination, preparedness, and public-information pathway - Scott County; shelter and incident instructions change with conditions; call 911 for an active emergency; not counseling or cleanup

Scott County Emergency Management

Use Scott County emergency-management contacts and public notices for current preparedness, weather, shelter, and incident information. Call 911 for immediate danger.

Review emergency-management contacts 276-386-6521
State emergency-preparedness, alerts, shelter, and disaster-information pathway - Virginia, including Scott County; local incident instructions and eligibility rules apply; call 911 for an active emergency

Virginia Emergency Management

Virginia Emergency Management provides preparedness and disaster-information resources that complement Scott County emergency services. Follow current local incident instructions and call 911 for an active emergency.

Review Virginia emergency management
Qualified emergency and hospital-care pathway for the region - Norton Community Hospital, 100 15th Street NW, Norton; call 911 for life-threatening emergencies; insurance, transfers, billing, and capacity rules apply; not cleanup or hoarding support

Regional Hospital Emergency Care

Norton Community Hospital is a regional emergency-care option serving Southwest Virginia. Call 911 for a life-threatening emergency and confirm current location, services, transportation, and care information directly.

Review regional hospital emergency care 276-439-1000
Environmental-health, housing, sanitation, garbage, water, sewage, and lead-risk pathway - Scott County; inspections and eligibility depend on the issue and jurisdiction; not emergency dispatch or private cleanup

LENOWISCO Health District - Scott County Environmental Health

LENOWISCO environmental-health staff address public-health concerns involving water, sewage, housing, garbage, and lead risk. Call the Scott County Health Department to confirm whether the concern fits this pathway.

Review environmental-health services 276-386-1312
Adult and child protective-services pathway - Scott County; use for suspected abuse, neglect, or exploitation; intake, jurisdiction, confidentiality, and investigation rules apply; not emergency fire, EMS, or cleanup response

Scott County Department of Social Services Protective Services

Scott County Department of Social Services can receive reports involving adult or child safety, neglect, abuse, and related protective-services concerns. Call 911 for immediate danger and confirm the appropriate report line.

Review protective-services information 276-386-3631
Qualified behavioral-health crisis, case-management, and substance-use pathway - Scott County, with services in Weber City; call or text 988 for crisis support; program intake, eligibility, payment, and capacity rules vary; not 911 dispatch

Frontier Health - Scott County Crisis Pathway

Frontier Health lists crisis and related behavioral-health services for Scott County. Call or text 988 for immediate emotional crisis support, or call the local office to confirm current crisis access and after-hours instructions.

Review crisis and behavioral-health services 276-225-0976
Confidential statewide sexual- and domestic-violence support and safety-planning pathway - Virginia, including Scott County; advocate availability and local referrals vary; call 911 for immediate danger; not cleanup or housing guarantee

Virginia Sexual and Domestic Violence Hotline

Use Virginia's statewide hotline to discuss domestic or sexual violence, safety planning, advocacy, and local options. Call 911 if there is immediate danger.

Review Virginia hotline information 800-838-8238
Poison-exposure information and triage - Virginia and regional callers; free expert guidance by phone; emergency response and treatment rules apply; call 911 for breathing trouble, collapse, seizure, or immediate danger

Virginia Poison Center

Call the Virginia Poison Center for urgent questions about possible poisoning or exposure. Call 911 for severe symptoms or immediate physical danger.

Call the Poison Center 800-222-1222
Utility-locate and excavation-safety pathway - Virginia, including Scott County; request timing and marking rules apply; not emergency repair, cleanup, or utility shutoff response; call the utility or 911 for active hazards

Virginia 811

Contact Virginia 811 before digging or disturbing soil around a property so participating utilities can mark underground lines. Follow current request and safety instructions.

Request a utility locate 811
Municipal administration, property-maintenance, public-works, water, sewer, refuse, police, permits, and town-service pathway - Gate City; town limits, code, fee, appointment, and response rules apply; call 911 for emergencies

Town of Gate City Government and Public Safety

The official Town of Gate City site is the municipal route for property-maintenance questions, public notices, police, water, sewer, refuse, permits, codes, and town services. Confirm that the property is within town limits.

Review Gate City municipal services 276-386-3831
County building, permits, zoning, GIS, addressing, and public-safety navigation pathway - Scott County; permit, inspection, zoning, fee, and jurisdiction rules apply; not emergency dispatch or private cleanup

Scott County Building, Planning, and Public Safety

Scott County's departments and public-safety pages help residents find building permits, GIS, addressing, zoning, and other county services. Confirm which office has jurisdiction before submitting a request.

Review county departments 276-386-6521
Water and wastewater utility pathway - Scott County and served areas; service, billing, connection, outage, and infrastructure rules apply; not emergency medical response or private cleanup

Scott County Public Service Authority

Use the Scott County Public Service Authority for water and wastewater service questions, account issues, connections, and system information. Confirm whether the property is within its service area.

Review public-service authority information 276-386-7751
State-road, right-of-way, debris, access, and transportation-safety pathway - Virginia, including Scott County; state-road jurisdiction and response rules apply; call 911 for an active roadway emergency

Virginia Department of Transportation - Southwest Virginia

VDOT is the route for state-road maintenance, right-of-way, access, and roadway-safety questions. Confirm whether a road is state-maintained or locally maintained before reporting an issue.

Review VDOT services 800-367-7623
State law-enforcement and public-safety pathway - Virginia, including Scott County; call 911 for emergencies; jurisdiction, reporting, and response rules apply; not counseling or cleanup

Virginia State Police

Virginia State Police provides statewide law-enforcement and public-safety information. Call 911 for immediate danger and use the current non-emergency contact route for other questions.

Review Virginia State Police 800-542-0124

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Local benefits and family-services pathway - 190 Beech Street, Suite 204, Gate City; SNAP, Medicaid, TANF, child-care, energy, adult protective, child protective, and in-home services; program eligibility and documentation rules vary; not emergency dispatch

Scott County Department of Social Services

Scott County DSS helps residents connect with SNAP, Medicaid, TANF, child-care, energy assistance, adult and child protective services, and family supports. Apply through CommonHelp or call the office to confirm current requirements.

Review Scott County social services 276-386-3631
State application pathway for SNAP, Medicaid, TANF, child-care, energy assistance, and related benefits - Virginia, including Scott County; household, income, identity, and program rules apply; not emergency dispatch

Virginia CommonHelp

CommonHelp is Virginia's online starting point for several public-benefit applications. Scott County DSS can help clarify local questions and documentation needs.

Apply or review benefits
State energy-bill and heating/cooling assistance pathway - Virginia households, including Scott County; seasonal windows, income, household, utility, and funding rules apply; not emergency utility repair

Virginia Energy Assistance

Virginia's energy-assistance programs may help eligible households with heating, cooling, or crisis energy needs. Confirm the current application window and requirements through CommonHelp or Scott County DSS.

Review energy assistance
Free demand-response and affordable regional transportation - Lee, Scott, Wise counties, and Norton; demand-response service is curb-to-curb, Monday-Friday 7 a.m.-5 p.m., scheduled at least 24 hours ahead; reservation, zone, accessibility, and capacity rules apply; not emergency transport

Mountain Empire Transit

Mountain Empire Transit provides public transportation across Scott County and neighboring service areas. Demand-response rides are free and can serve riders using wheelchairs, walkers, or other mobility aids; reserve in advance.

Review Mountain Empire Transit 276-523-7433
Regional aging, nutrition, transportation, and supportive-services pathway - Scott County and Southwest Virginia; age, disability, program, funding, and scheduling rules vary; not emergency dispatch or guaranteed placement

Mountain Empire Older Citizens

Mountain Empire Older Citizens connects older adults and people with disabilities to nutrition, transportation, aging, and supportive-service pathways in the region. Confirm current local programs and eligibility.

Review regional aging services 276-523-4202
Local library, information, computer, literacy, and community-learning pathway - Gate City and Scott County; hours, programs, device, and service rules vary; not emergency dispatch or clinical care

Scott County Public Library

The Scott County Public Library is a local information and community-resource starting point. Confirm current hours, technology access, programs, and location details before visiting.

Review library services 276-386-3300
Local public-school and family-support pathway - Scott County, including Gate City schools; enrollment, special-education, transportation, attendance, and family-service rules apply; not emergency dispatch

Scott County Public Schools

Scott County Public Schools is the local route for enrollment, school support, family communication, transportation, and student services. Confirm current school and district contacts directly.

Review Scott County schools 276-386-6118
State school-information and comparison pathway - Scott County schools; school, program, enrollment, and accessibility details change; not emergency dispatch or an admissions guarantee

Virginia School Quality Profiles - Scott County

Virginia's School Quality Profiles provide public information about schools and divisions. Use the official district and school contacts to confirm current programs and support needs.

Review school quality profiles
Qualified employment, training, job-search, and workforce-navigation pathway - Southwest Virginia, including Scott County; program, employer, account, and eligibility rules apply; not emergency dispatch

Virginia Works - Southwest Virginia Workforce Navigation

Virginia Works helps residents connect with employment, training, and workforce programs. Confirm the current regional location, appointments, eligibility, and available support.

Review Virginia Works
Civil legal-aid pathway for qualifying low-income residents - Southwest Virginia, including Scott County; case type, income, conflict, intake, and capacity rules apply; not emergency dispatch or a substitute for a private attorney

Southwest Virginia Legal Aid Society

Southwest Virginia Legal Aid Society may help qualifying residents with civil legal problems involving housing, benefits, safety, and related issues. Confirm whether the matter fits its intake rules.

Review civil legal aid 276-623-9000
Regional food-bank and hunger-relief navigation pathway - Southwest Virginia, including Scott County; pantry, distribution, household, schedule, and capacity rules vary; not emergency dispatch

Feeding Southwest Virginia

Feeding Southwest Virginia connects people with food-access partners and hunger-relief programs. Confirm the nearest current partner, hours, eligibility, and distribution rules.

Review food-access options
Free statewide navigation for food, housing, utilities, transportation, health, and basic needs - Scott County and Virginia; referrals have separate eligibility, cost, and availability rules; not emergency dispatch

Virginia 211 Food and Basic-Needs Navigation

Use Virginia 211 when you need a current human connection to food, housing, utility, health, transportation, or other basic-needs options and are unsure which local agency fits.

Call or search 211 Virginia 211
Regional planning, housing, transportation, community-development, and local-government coordination pathway - Scott, Lee, Wise, and Norton; project, program, jurisdiction, and funding rules apply; not emergency dispatch

LENOWISCO Planning District Commission

LENOWISCO PDC supports regional planning and coordination across Scott County and neighboring localities. It can help identify regional programs and planning contacts, but does not replace a local intake office.

Review regional planning resources 276-431-2206
Local educational and practical-support pathway - Scott County; program, event, appointment, and subject-matter availability rules apply; not inspection, cleanup, treatment, or emergency response

Virginia Cooperative Extension - Scott County

Virginia Cooperative Extension provides practical education and local programming. Confirm current Scott County contacts and whether a question fits an Extension program.

Review Extension services 276-452-2772
Educational healthy-home and household-risk pathway - Virginia, with local Extension connections; educational scope only; not inspection, cleanup, medical treatment, or emergency response

Virginia Cooperative Extension Healthy-Home Education

Extension can be a practical educational pathway for healthy-home and household-risk questions, including information that may help supporters plan a safer next conversation. Confirm current local programming.

Review healthy-home education
County administration, departments, public notices, permits, records, benefits, public safety, and local-government navigation pathway - Scott County; jurisdiction, fee, appointment, and program rules apply; not emergency dispatch

Scott County Government Services

Scott County government is the local starting point for departments, public notices, permits, records, social services, public safety, and county programs. Confirm which office has jurisdiction before submitting a request.

Review Scott County government 276-386-6521
Municipal administration, property maintenance, public works, water, sewer, refuse, permits, records, and town-service pathway - Gate City; town jurisdiction, fee, appointment, and code rules apply; not emergency dispatch or private cleanup

Town of Gate City Municipal Services

The Town of Gate City is the municipal route for town-government questions, public notices, permits, codes, records, property-maintenance concerns, and local services. Confirm that the property is within town limits.

Review Gate City municipal services 276-386-3831
Statewide support-navigation pathway for housing, food, child care, health, mental health, utilities, and local programs - Virginia, including Scott County; each program has its own eligibility, cost, and capacity rules; not emergency dispatch

Virginia Support Resources

Virginia's support-resources page explains how to find current help with housing, food, child care, health, utilities, and related needs. Use 211 for local navigation and confirm every referral directly.

Review Virginia support resources
Free statewide phone and web navigation for housing, food, utilities, transportation, health, and legal resources - Scott County and Virginia; each referral has separate eligibility, cost, and availability; not emergency dispatch

Virginia 211 Housing and Basic-Needs Navigation

Use Virginia 211 when you need a current human connection to local housing, food, utility, health, transportation, or legal options and are not sure which agency fits.

Call or search 211 Virginia 211
Local circuit-court and clerk-of-court pathway for records, filings, jury, civil, and court-information questions - Scott County; legal deadlines, filing rules, fees, and representation limits apply; not emergency dispatch or legal advice

Scott County Circuit Court and Clerk

Use Scott County court and constitutional-officer pages for current court, records, filing, and clerk information. Confirm deadlines and whether legal advice or representation is needed.

Review court and clerk information 276-386-3801
State behavioral-health and developmental-services navigation pathway - Virginia, including Scott County; local CSB intake, eligibility, insurance, and capacity rules vary; 988 or 911 for crisis limits

Virginia Department of Behavioral Health and Developmental Services

Virginia DBHDS explains that community-services boards and behavioral-health partners are public entry points for mental-health, substance-use, developmental, crisis, and supportive services. Use Frontier Health for local intake and call 988 or 911 as appropriate.

Review Virginia behavioral-health options
State job matching, wage, training, veteran, and employment-navigation pathway - Virginia, including Scott County; account, eligibility, employer, and program rules apply; not emergency dispatch

Virginia Workforce Connection

Virginia Workforce Connection provides job matching, wage information, skill requirements, veteran services, and training opportunities. Pair it with Virginia Works for current hands-on help.

Visit Virginia Workforce Connection
Local identity, licensing, vehicle, and road-skills testing pathway - 382 Jones Street, Suite 101, Gate City; appointment, identity, fee, and service rules apply; not emergency dispatch

Virginia Department of Motor Vehicles - Gate City

The Gate City DMV customer-service center provides listed licensing and vehicle services, including road-skills testing. Confirm available services, appointments, documents, and hours before visiting.

Review Gate City DMV services 804-497-7100
Rural housing, home-repair, and community-development information pathway - Scott County and Southwest Virginia; income, property, loan, grant, and program rules apply; no emergency-housing guarantee

USDA Rural Development - Scott County

USDA Rural Development can help eligible rural households learn about housing, repair, and community-development programs. Confirm current local office contacts, property eligibility, funding, and application requirements.

Review rural housing resources
Qualified regional hospital and outpatient-care pathway - Norton, serving Southwest Virginia; insurance, referral, scheduling, billing, transfer, and capacity rules apply; call 911 for emergencies; not cleanup or hoarding support

Ballad Health - Norton Community Hospital Services

Norton Community Hospital provides regional emergency and hospital services for Southwest Virginia. Confirm current outpatient, specialty, accessibility, and financial-information options directly.

Review regional hospital services 276-439-1000
Veteran and family benefits, behavioral-health, housing, employment, transportation, and financial-assistance navigation - Southwest Virginia, including Scott County; veteran/family eligibility and program capacity rules apply; not emergency dispatch

Virginia Department of Veterans Services - West Region

Virginia's Department of Veterans Services West Region helps veterans and families connect with behavioral health, benefits, housing, employment, transportation, and financial-assistance pathways serving Scott County.

Review veteran and family support
County refuse, landfill, recycling, road, and disposal-information pathway - Scott County; accepted materials, hours, fees, access, and safety rules apply; not private cleanup or emergency response

Scott County Solid Waste and Public Works

Use Scott County public-works and solid-waste contacts for current disposal, transfer-station, recycling, and county-service information. Confirm requirements before transporting debris or other materials.

Review solid-waste and public-works services 276-386-6521
County animal-safety and animal-service pathway - Scott County; jurisdiction, response, intake, licensing, and capacity rules apply; call 911 for immediate human danger; not a general cleanup service

Scott County Animal Services and Safety Navigation

Use Scott County's department and resource pages to identify current animal-service and safety contacts. Confirm response and intake rules directly; call 911 for immediate human danger.

Review county animal-service information 276-452-1325
Community-action and basic-needs pathway listed in the Scott County resource directory - Gate City and Scott County; program, income, household, appointment, and funding rules apply; not emergency dispatch

Appalachian Community Action Agency - Scott County

The Scott County resource directory identifies Appalachian Community Action Agency as a local basic-needs resource. Confirm current programs, eligibility, service area, hours, and contact information directly before relying on a referral.

Review community-action resources 276-452-2441

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Gate City, Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight