A Hoarding Alliance local resource guide
A respectful place to begin - whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Washington County.
Start here - Fight the Blight
Our virtual groups give people affected by hoarding and clutter concerns a place to connect from Fayetteville, Washington County, and other communities. We can help you think through what is happening and what kind of next step may fit.
Call 911 for a medical emergency, fire, or immediate threat. For behavioral-health crisis support, call or text 988.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
Arkansas 211 can help identify local housing, food, utility, transportation, health, and other basic-needs resources. Explain the person's location, safety concerns, and time frame, then confirm the program's current eligibility, hours, and availability before relying on a referral.
The City describes housing and community-services programs that can include housing rehabilitation or repair, transportation assistance, and community-development resources. Ask whether the address and household qualify, what documentation is required, and whether funds are currently available. These programs are not guaranteed cleanup services.
The Fayetteville Housing Authority explains how qualifying applicants can apply for public-housing options such as Hillcrest Towers and how waitlists and program rules work. Ask about current openings, accessibility, reasonable accommodations, portability, and whether a housing concern needs a separate safety or legal response.
The International OCD Foundation directory can be searched by Fayetteville, ZIP code, or full address for clinicians, support groups, and programs that indicate an interest in OCD or hoarding-related care. IOCDF listings are not endorsements. Ask about current experience, licensure, fees, insurance, wait time, privacy, and whether home-based or telehealth work fits.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve protective services, housing screening, crisis response, legal help, code enforcement, or emergency assistance.
Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, counseling service, or cleanup provider.
Call or text 988 for emotional distress, a mental-health or substance-use crisis, or concern about someone else. 988 is not a cleanup provider and does not guarantee an in-home response; call 911 for immediate danger.
Arkansas DHS says the support line helps Arkansans locate mental-health and addiction providers in their area. Ask which service fits the concern, whether there is a local provider, and what payment or access rules apply. DHS directs medical emergencies to 911 and identifies 988 for crisis support.
Adult Protective Services may be a pathway when a vulnerable adult may be unable to protect themselves or meet essential needs because of a physical or mental limitation. It is not a voluntary cleanup service and does not replace emergency response. Ask what information is needed and call 911 for immediate danger.
The City describes code-compliance rules for unsightly or unsanitary conditions, including brush, furniture, appliances, and other items placed outside collection schedules. A complaint may lead to inspection, notices, correction deadlines, contractor action, or billing. This is not voluntary hoarding support, counseling, or guaranteed funding.
The City says eligible Fayetteville residents may receive one free curbside bulky pickup per year and four free resident-only transfer-station drop-offs, subject to weight, item, address, and identification rules. Items cannot be collected from inside the home. Extra pickups, Freon, and other services may carry fees; confirm accepted materials and timing.
The City's Hearth Program provides permanent supportive housing and case management for qualified applicants. Ask Housing and Community Services about the current referral route, eligibility, documentation, accessibility, and wait time. Supportive housing is not an emergency shelter or a cleanup service.
The City's CIRT program is intended to improve responses involving mental health, substance use, homelessness, and related concerns. It is not a 24/7 crisis line, cleanup provider, or guaranteed in-home service. For an active crisis, use 988 or 911 as appropriate and ask what local response is available.
The City says its redevelopment work can help keep Fayetteville safe and clean and that low-to-moderate-income households may qualify for help correcting code violations. Ask about property eligibility, the type of correction, required documents, consent, and whether funds remain available.
People and practical help
These listings offer connections for care, housing, shelter, food, benefits, organizing, or practical next steps. They are independent organizations; ask about current availability, cost, scope, consent, and safety before relying on them.
7hills provides an overnight shelter pathway for people who are actively unhoused in Fayetteville. Confirm current intake hours, eligibility, bed availability, accessibility, transportation, and what personal belongings can be brought. Shelter is not a cleanup provider or guaranteed permanent housing.
Peace at Home serves adults and children fleeing domestic violence with shelter, advocacy, and related support. This is a specialized safety pathway, not general hoarding support or housing assistance. Call the 24/7 line if domestic violence is part of the concern and ask about current space, confidentiality, transportation, and eligibility.
Legal Aid of Arkansas helps eligible low-income Arkansans with civil legal problems, including housing, public benefits, and subsidized-housing matters. Ask about tenant rights, code notices, eviction, disability accommodations, benefits, or another legal issue affecting safety and stability. Legal aid is not an emergency service or cleanup provider.
The Northwest Arkansas Food Bank coordinates food distribution through its regional network and partner agencies. Search for a current Fayetteville-area pantry or mobile distribution, then confirm hours, registration, household limits, transportation, and availability before traveling.
The City's Northwest Arkansas Community Resource Guide identifies Cooperative Emergency Outreach as a local emergency-assistance resource. Ask about the current service area, hours, household eligibility, documentation, and available funds. The program is not a cleanup provider, and the city guide advises confirming details because schedules can change.
Fayetteville provides residential trash and recycling service and directs residents to current cart, collection, and bulky-waste information. Confirm what the address is eligible for, what materials are accepted, and whether a special pickup, drop-off, or fee is needed. Regular collection does not include in-home sorting or removal.
Arkansas DHS lists Access Arkansas as the route for questions about Medicaid, SNAP, and TEA applications. Benefits may help stabilize a household's resources but do not pay automatically for hoarding cleanup. Ask about current eligibility, documents, processing time, and help with the application.
The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether the requested support is available in Fayetteville.
Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.
A note from the Alliance
This guide is anchored in Fayetteville, the county seat of Washington County, and includes city, countywide, statewide, national, nonprofit, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight