A Hoarding Alliance local resource guide

Hoarding support in Elkins, West Virginia.

You deserve support that begins with what matters to you. A small question or one manageable next step is enough to start.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Begin with what would feel helpful now

Fight the Blight is the nonprofit front door and offers virtual peer-support groups; ask about current fit and capacity from Elkins or elsewhere. The Peer Tree is a separate private-pay pathway; confirm scope, service area, availability, and fees. Unburied is a digital peer-support pathway, not therapy or emergency support. Local listings are independent options, not endorsements; confirm access, eligibility, cost, and fit directly.

For immediate danger

For immediate danger, fire, rescue, or urgent medical response, call 911. For emotional distress or a behavioral-health crisis, call or text 988, or contact Help4WV. For domestic-violence support, use a safe device and contact method. Routine office numbers and referrals are not emergency dispatch.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Separate private-pay hoarding-support pathway · confirm service area, availability, and fees

The Peer Tree

A separate private-pay pathway for hoarding-related support. Ask directly about scope, location, availability, travel, and current fees before making plans. Distinct from Fight the Blight's nonprofit programming and not emergency care.

Digital peer support for people and supporters · not therapy or emergency support

Unburied

Unburied is a digital peer-support pathway for people affected by hoarding and clutter concerns and for friends and family. It supports connection and ongoing peer support, not therapy, emergency response, or local case management.

Statewide, non-emergency basic-needs navigation · referrals do not guarantee openings or aid

West Virginia 211

WV 211 helps people look for current food, housing, utility, transportation, health, and family-service options. Call 211 or 1-833-848-9905, or text a ZIP code to 898-211. Options and eligibility vary; this is not emergency dispatch.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Police, fire, rescue, or urgent medical danger · call 911

Immediate emergency response

Call 911 for immediate danger, fire, rescue, or urgent medical response. The routine city and county office numbers listed elsewhere are not dispatch. If safe, explain what response would help and any access or mobility concerns.

Free, confidential emotional-distress and behavioral-health crisis support · call, text, or chat

988 West Virginia

Call or text 988, or use online chat, for emotional distress or a behavioral-health crisis. WV988 describes this as free and confidential. It is not fire, medical, or law-enforcement dispatch; call 911 for immediate danger or urgent medical response.

Statewide confidential call, text, and chat · behavioral-health and substance-use support and referrals

Help4WV Addiction & Behavioral Health Helpline

Help4WV offers statewide confidential support and resource referral for mental-health and substance-use concerns. Call or text 1-844-435-7498 or use chat. Not 911 dispatch; overdose or urgent medical danger requires 911.

Regional domestic- and sexual-violence advocacy, shelter, outreach, and legal support · use a safe contact method

Centers Against Violence

Centers Against Violence lists services for Randolph and neighboring counties, including confidential advocacy and emergency-shelter pathways. Call 1-800-339-1185, text 304-840-7233, or call its office at 304-636-8433 to ask about current services and safe contact. Digital communications may not be fully secure. This is not emergency dispatch, and cost or program eligibility should be confirmed.

Hospital emergency medicine in Elkins · emergency care charges and coverage vary

Davis Medical Center Emergency Department

Davis Medical Center lists Emergency Medicine at 812 Gorman Avenue in Elkins and describes its emergency department as open 24 hours. For immediate danger or urgent medical response, call 911. Hospital charges, insurance coverage, and availability vary; this listing is not a cost estimate.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Community health center for Elkins and the region · ask about services, fees, insurance, and sliding-scale eligibility

Valley Health Care — Elkins Health Center

Valley Health Care lists its Elkins Health Center at 240 Allegheny Highway, with primary-care and other health services. Its Care Connect program describes an income- and household-size-based sliding-fee scale for eligible patients; documentation and an eligibility review are required. Contact the center to confirm current services, access, and cost. Not emergency care.

Outpatient behavioral-health and counseling services · Elkins/Mill Creek area; confirm eligibility, fees, and appointments

Valley Health Care — Behavioral Health

Valley Health Care describes counseling and behavioral-health services for adults and children in the Elkins and Mill Creek area. Contact the provider to ask about current clinicians, appointment availability, insurance or fees, and fit. This is outpatient care, not crisis response or emergency dispatch.

Outpatient walk-in care in Elkins · posted weekday and Saturday hours; not an emergency department

Davis Medical Center Walk-In Clinic

The clinic lists 812 Gorman Avenue, weekday hours of 7 a.m.–7 p.m. and Saturday hours of 8 a.m.–noon, with phone 304-636-4585. Confirm current hours, services, and cost before travel. For immediate danger or urgent medical response, call 911 or use emergency care.

County public-health office · posted weekday hours; call to confirm services and appointments

Randolph County Health Department

The Health Department lists 32 Randolph Avenue, Suite 101, Elkins, and phone 304-636-0396. Its posted hours vary by weekday and include a shorter Friday schedule. Ask about current services, appointment needs, accessibility, and any fees. Not emergency care.

County benefits office · program-specific income, household, and documentation rules apply

Randolph County Department of Human Services

The state lists the Randolph County office at 1027 North Randolph Avenue, Elkins, phone 304-637-5560, with weekday hours. The office handles applications and questions involving programs such as SNAP, Medicaid, WVCHIP, energy assistance, and related services. Ask the agency about current requirements and deadlines; an application is not approval. Not crisis response.

Statewide benefits screening and applications · applying does not guarantee eligibility or approval

WV PATH benefits portal

WV PATH provides online screening and application pathways for participating West Virginia assistance programs. Program rules, income limits, documents, processing times, and eligibility decisions vary. Use the Randolph County DoHS office for local application questions. Not emergency or same-day assistance.

Nutrition program for eligible pregnant/postpartum people, infants, and children under five · income and program rules apply

West Virginia WIC — Randolph County clinic

The state WIC directory lists a Randolph County clinic at 107 Davis Street, Elkins, phone 304-636-8100, on weekdays. Contact the clinic to confirm appointments, current location and hours, income or program eligibility, and required documents. WIC is not general emergency food assistance.

Local family-resource coordination, food distributions, and baby pantry · schedules and supplies change

Randolph County Family Resource Network

The FRN describes mobile food distributions and a baby pantry at local community sites. Its posted 2026 calendar says distributions are typically held on selected fourth Thursdays and the baby pantry on a second Friday; dates, locations, eligibility, and supplies can change. Check the current notice before traveling. The FRN says its mobile distributions welcome community members; baby-pantry support is for parents/guardians and children in need. Call 304-636-4454 to ask about current availability.

City-listed housing authority and Gateway Apartments contact · verify current application status, waitlist, rent, and eligibility

City of Elkins Housing Authority

The City lists the Housing Authority as an independent local entity and provides 304-636-8888 for property-management questions. Contact the authority directly to ask whether applications or a waitlist are open, what housing is available, and the current rent, accessibility, and eligibility rules. The listing does not establish an opening or placement. Not emergency shelter.

County/regional housing programs · application, waitlist, rent, and eligibility must be confirmed directly

Randolph County Housing Authority

The Authority describes housing assistance and related programs serving Randolph and neighboring counties. Contact the office to ask about current programs, application periods or waitlists, household eligibility, accessibility, and costs. This listing does not indicate that housing is available and is not emergency placement.

Civil legal-aid screening for Randolph and nearby counties · free only for accepted, eligible cases; capacity and case type matter

Legal Aid of West Virginia — Elkins office

Legal Aid lists an Elkins office at 224 Third Street and says it serves Randolph and several surrounding counties. Most people begin with Apply for Help or 1-866-255-4370; contact the local office about a court hearing within 10 days. Income, case type, conflicts, and capacity affect acceptance; some court costs may remain. This is not legal advice for a specific case until representation is accepted.

Fixed-route local transit · posted fare starts at $1.25 one way; check current schedule, exact fare, and accessibility before travel

Country Roads Transit — Elkins Loop North

Country Roads Transit publishes an Elkins Loop North schedule and route map. The City says route-based and on-call transit fares start at $1.25 one way and require exact change. Check the operator's current service days, route, fare, pickup requirements, and accessibility details before relying on a trip. Transit is not emergency transportation.

Pre-scheduled, door-to-door program rides for eligible Randolph County seniors and people with disabilities · cost not verified; not emergency transport

Randolph County Senior Center — assisted transportation

The Center describes wheelchair-accessible, door-to-door rides for eligible Randolph County seniors and people with disabilities, with medical appointments prioritized and advance scheduling required. Ask about current eligibility, service area, openings, scheduling lead time, and any charge; a current fare was not verified. Not for emergencies.

Community programs and referrals for adults 60+ and spouses · confirm current activities, meals, and ride eligibility

Randolph County Senior Center

The Center describes meals, activities, referrals, and related programs for adults age 60 and older and spouses, and says it does not charge dues or membership fees. Individual services may have separate eligibility, scheduling, or costs; confirm availability directly. Not emergency support.

Public library with a posted temporary location at 209 Randolph Avenue · call ahead to confirm hours and access

Elkins-Randolph County Public Library

The library and West Virginia Library Commission list a temporary location at 209 Randolph Avenue in Elkins. Posted hours vary across weekdays, and temporary arrangements or closures can change. Contact the library before travel to confirm current hours, accessibility, and service availability. This listing does not promise a specific service or cost.

Municipal information and service routing · City Hall renovation means department locations may be temporarily relocated

City of Elkins — City Hall and department contacts

The City lists its main contact at 401 Davis Avenue, Elkins, 304-636-1414, with weekday office hours. Because City Hall renovations have temporarily moved some services, call first to confirm the right department, current location, hours, and any fee or service-area rules. Routine municipal numbers are not emergency dispatch.

Municipal water, sewer, and sanitation account setup · service address, deposits, rates, and account rules apply

Elkins utility billing and service start/stop

The City describes how to start or stop utility service. During City Hall renovation, its page directs new in-person accounts to the WV Wood Technology Center, 10 Eleventh Street, Suite 3, with photo ID; call 304-636-1414 extension 1715 to confirm the current location, service eligibility, account requirements, deposits, and rates. Not emergency utility repair.

City sanitation for eligible municipal households · published bag and bulky-item limits apply; not a property cleanout service

Elkins sanitation and household waste rules

The City publishes curbside collection limits for households within its service area, including bag limits and one bulky item per city sanitation household per month with no additional charge under the stated program rules. Confirm current collection eligibility, schedule, and accepted items with the City. This is ordinary municipal sanitation, not hoarding cleanup, large-scale debris removal, or emergency hazard response.

County preparedness and emergency coordination · routine office line is not 911 dispatch

Randolph County Office of Emergency Management

The County lists its OEM office at 194 Airport Road, Elkins, phone 304-636-0483, with weekday business hours; an after-hours administrative contact is also listed. For immediate police, fire, rescue, or urgent medical response, call 911 rather than relying on an office line. Ask the County about current preparedness information and access needs.

Routine police/fire contact within Elkins city limits · immediate danger requires 911

Elkins Public Safety non-emergency contacts

The City lists 304-636-0678 for the police non-emergency dispatcher and 304-636-3433 for routine fire-department contact; its FAQ says calls placed to 911 within the city route through Randolph County 911. Confirm the correct number for your situation. These routine lines are not a substitute for calling 911 in an emergency.

County government and department routing · confirm each office's location, hours, eligibility, and fees

Randolph County Commission and office directory

The Commission lists its office at 4 Randolph Avenue, Suite 207, Elkins, and phone 304-636-2057, with links to county offices. This is a government directory, not a single intake or emergency service. Call the relevant office to confirm current contact details and requirements.

County extension education and community programs · offerings, fees, and eligibility vary

WVU Extension — Randolph County

WVU Extension lists a Randolph County office and community education programs. Contact the office to ask which current offerings fit your needs, whether registration or fees apply, and whether any program is accessible remotely. This is not a social-service or emergency provider.

Statewide phone-based navigation for aging and disability supports · program rules and local availability vary

West Virginia Aging & Disability Resource Center

The statewide ADRC helps people explore aging- and disability-related programs and ways to remain safe at home. Call 1-866-981-2372 to ask about Randolph County options, eligibility, cost, and access. This is a navigator, not a local walk-in office, emergency response, or guarantee of program openings.

County waste and recycling information · the official site currently reports the recycling center temporarily closed; verify service and fees before travel

Randolph County Solid Waste Authority

The Solid Waste Authority's site currently displays a temporary closure notice for the Randolph County Recycling Center and describes transfer-station service with fees. Check the authority's current notice and call before traveling to confirm whether any facility has reopened, what materials are accepted, and current costs. Do not treat this as a cleanout, hauling, or emergency-hazard service.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Elkins, West Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight