Role: county government and service navigation; geography: Durham County, whose county seat is Durham; cost/eligibility: public offices set their own filing, records, and program rules; emergency limit: not emergency dispatch or a cleanup provider. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Durham County government
Use the official county site to confirm current offices, notices, forms, and contacts before traveling.
Role: aging, adult-services, in-home, protective-services, and care-navigation programs; geography: Durham County; cost/eligibility: intake, age, disability, household, and program rules must be confirmed; emergency limit: not 911, crisis response, or cleanup. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Durham County Aging and Adult Services
The county describes adult-services intake, in-home supports, and connections for older adults and adults with disabilities.
Role: adult-protective-services reporting and safety navigation; geography: Durham County; cost/eligibility: screening, investigation, capacity, and legal thresholds must be confirmed; emergency limit: call 911 for immediate danger and do not use APS as a cleanup guarantee. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Durham County Adult Protective Services
Contact the county to ask about suspected abuse, neglect, exploitation, or self-neglect involving an adult.
Role: SNAP/EBT and food-benefit application navigation; geography: Durham County; cost/eligibility: household income, deductions, and documentation rules apply and must be confirmed; emergency limit: not emergency medical care, shelter, or cleanup. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Durham County Food and Nutrition Services
Use the county page to apply or ask about current Food and Nutrition Services and EBT rules.
Role: county crisis and behavioral-health navigation; geography: Durham County; cost/eligibility: intake, clinical eligibility, insurance, capacity, and follow-up must be confirmed; emergency limit: not 911, therapy, or cleanup. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Durham County crisis services
The county lists crisis contacts and behavioral-health pathways; call to ask which service fits the current concern.
Role: municipal minimum-housing, sanitation, trash, and property-code navigation; geography: property inside Durham city limits; cost/eligibility: complaint, inspection, correction, and permit rules must be confirmed; emergency limit: not 911, crisis care, or a cleanup crew. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Durham City Code Enforcement
The city handles minimum housing, trash, undergrowth, junk vehicles, and unsafe-building concerns; ask what process applies before reporting.
Role: neighborhood stabilization and community-development navigation; geography: Durham; cost/eligibility: program, grant, neighborhood, and service-area rules vary and must be confirmed; emergency limit: not emergency dispatch, crisis care, or cleanup. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Durham Neighborhood Improvement Services
Use the city department page to identify neighborhood services and route a property or stabilization question.
Role: municipal service, trash, missed-pickup, and non-emergency issue navigation; geography: Durham city services; cost/eligibility: service requests, address, and department rules vary; emergency limit: call 911 for emergencies and do not use One Call for crisis care or cleanup guarantees. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Durham One Call
Use Durham One Call to route a city service question, missed pickup, trash issue, or non-emergency concern.
Role: unarmed crisis-call diversion and community-response navigation; geography: Durham; cost/eligibility: response criteria and follow-up must be confirmed; emergency limit: not a substitute for emergency services, medical care, or cleanup. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Durham HEART Crisis Response
For qualifying non-violent mental-health or quality-of-life concerns, the city describes crisis-call diversion and unarmed follow-up teams.
Role: city affordable-housing and housing-stability navigation; geography: Durham; cost/eligibility: income, household, documentation, waitlist, and program rules must be confirmed; emergency limit: not emergency shelter, 911, or cleanup. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Durham affordable housing
Review city housing information for current programs and application pathways when housing stability is at risk.
Role: public-housing and resident-resource navigation; geography: Durham; cost/eligibility: income, household, documentation, waitlist, and property rules must be confirmed; emergency limit: not emergency shelter, crisis response, or cleanup. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Durham Housing Authority
Use the authority's resident resources to ask about housing programs, tenant supports, and current application steps.
Role: outpatient behavioral-health evaluation and treatment navigation; geography: Durham; cost/eligibility: insurance, self-pay, clinical fit, scheduling, and access must be confirmed; emergency limit: not 911, crisis dispatch, or a cleanup provider. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Duke Behavioral Health North Durham
Duke lists outpatient behavioral-health services in North Durham; ask about current intake and whether the service fits the need.
Role: public bus, route, and accessible-transport navigation; geography: Durham service area; cost/eligibility: current fare, route, paratransit, and rider rules must be confirmed; emergency limit: not emergency transport, shelter, or cleanup. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
GoDurham Transit
Check current routes, schedules, alerts, and accessible-transport options before traveling to an appointment or resource.
Role: emergency dispatch; geography: Durham and Durham County; cost/eligibility: emergency dispatch rules apply; emergency limit: use for immediate danger, fire, serious injury, or active threat—not routine cleanup or resource navigation. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
911 emergency services
Call 911 for an immediate threat to life, fire, serious injury, or another emergency requiring dispatch.
Role: national mental-health and suicide-crisis support; geography: United States, including North Carolina; cost/eligibility: call, text, or chat access is generally available, but confirm current options; emergency limit: not a cleanup, shelter, code, or property-preservation service. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
988 Suicide and Crisis Lifeline
Call or text 988 for immediate emotional or mental-health crisis support; call 911 when there is immediate physical danger.
Role: poison-exposure information and triage; geography: United States, including North Carolina; cost/eligibility: call guidance and current response rules must be confirmed; emergency limit: not 911, a cleanup service, or general medical care. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Poison Help
Call Poison Help for suspected poisoning or exposure questions; call 911 for severe symptoms or immediate danger.
Role: free civil-legal-aid and housing-law navigation; geography: Durham and the counties served by the Durham office; cost/eligibility: income, case type, conflict, documentation, and capacity rules must be confirmed; emergency limit: not emergency dispatch, crisis care, or cleanup. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Legal Aid NC Durham
Legal Aid NC lists housing, eviction, shelter, and basic-needs legal help; ask whether the current issue fits its intake rules.
Role: county peer-support and care-navigation program; geography: Durham County; cost/eligibility: referral, program focus, availability, and eligibility must be confirmed; emergency limit: not therapy, 911, shelter, or cleanup. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Durham County CLC peer support
The county describes peer support and navigation for needs such as housing, food, jobs, and transportation; it is not hoarding-specific care.
Role: domestic-violence crisis, shelter, advocacy, and safety-planning navigation; geography: Durham County; cost/eligibility: current intake, shelter capacity, confidentiality, and eligibility must be confirmed; emergency limit: call 911 for immediate danger and do not use it for cleanup. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Durham Crisis Response Center
The center provides crisis and shelter information for domestic violence; use its current intake pathway when safety at home is part of the concern.
Role: hospital emergency and medical-care navigation; geography: Durham; cost/eligibility: emergency, insurance, outpatient, and financial-assistance rules must be confirmed; emergency limit: use 911 for immediate danger and do not treat hospital care as cleanup or housing support. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Duke Regional Hospital
Use the hospital for medical needs and ask its care team about appropriate follow-up or social-work connections; call 911 for an emergency.
Role: housing-crisis, shelter, and coordinated-entry navigation; geography: Durham County; cost/eligibility: assessment, prioritization, capacity, and wait times must be confirmed; emergency limit: not 911, medical care, or a guaranteed housing placement. | Durham and Durham County details can change; confirm current hours, eligibility, cost, capacity, and service area before relying on a listing.
Durham County Coordinated Entry
Ask Durham County about coordinated entry and current housing-crisis routing before traveling when housing is at risk.