A Hoarding Alliance local resource guide

Hoarding support in Durango, Colorado.

A local map of respectful first conversations, safety and housing options, qualified care, and practical support. Start with what feels manageable, and confirm service area, eligibility, cost, and availability before making plans.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You can start by describing what feels hard right now.

Fight the Blight is a nonprofit front door for a first conversation and virtual peer-group options. Ask what is currently available to someone in La Plata County; eligibility, group availability, and any cost should be confirmed directly.

For immediate danger

For immediate danger, fire, serious injury, or a medical emergency, call 911. For emotional distress or a behavioral-health crisis, call or text 988, or contact the 24/7 Axis Care Line at 970-247-5245. These support pathways are not substitutes for emergency response.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: community resource referral and navigation; geography: Colorado, including La Plata County; cost/eligibility: calls and referral support are free; individual programs set their own rules; emergency limit: not emergency dispatch—call 911 for immediate danger.

2-1-1 Colorado

Call 2-1-1 or text your ZIP code to 898-211 to ask about food, housing, utilities, health care, and other community resources. Referrals do not guarantee that a program has funding, openings, or a service that fits.

Role: county public-assistance information and applications; geography: La Plata County; cost/eligibility: program-specific income, household, and documentation rules apply; emergency limit: routine benefits navigation is not crisis or emergency response.

La Plata County Human Services

County Human Services can explain local programs and connect people with Colorado PEAK to apply for medical, food, cash, or child-care benefits. Applying does not guarantee approval; ask which documents and rules apply to your household.

Role: food, housing, benefits, identification, phone, and other resource navigation; geography: Durango; cost/eligibility: center is available to everyone, with no proof of ID, income, or residency required; emergency limit: not a shelter or emergency response service.

Manna Resource Center — Community Navigation

Manna's Resource Center offers navigation for needs such as SNAP applications, housing referrals, identification documents, prescription assistance, and job resources. Current posted hours are Tuesday 9 a.m.–1 p.m., Wednesday 3–7 p.m., and Thursday–Friday 9 a.m.–1 p.m.; call before traveling because hours and services can change.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: police, fire, and EMS emergency response; geography: Durango and La Plata County; cost/eligibility: use for immediate danger, fire, or urgent medical need; emergency limit: emergencies only—not routine housing, resource navigation, or cleanup.

911 — Immediate Emergency Response

Call 911 for immediate danger, fire, serious injury, violence, or an urgent medical emergency. If a blocked exit or unsafe condition creates immediate danger, explain the specific hazard to the dispatcher.

Role: emotional distress and behavioral-health crisis support; geography: nationwide, including La Plata County; cost/eligibility: free, confidential call, text, or chat, available 24/7; emergency limit: not 911—use 911 for life-threatening danger or urgent medical response.

988 Suicide & Crisis Lifeline

Call or text 988, or use the online chat, for yourself or someone you care about during emotional distress, mental-health concerns, or a behavioral-health crisis. If there is immediate physical danger or a medical emergency, call 911.

Role: behavioral-health crisis assessment and connection to care; geography: Southwest Colorado, including Durango and La Plata County; cost/eligibility: call to ask what service is appropriate and whether charges apply; emergency limit: not emergency medical response—call 911 for immediate danger.

Axis Health System 24/7 Care Line

Axis says its Care Line is answered 24/7 and can help a person discuss a behavioral-health concern and plan next steps. It is not a substitute for 911 when a situation is life-threatening or needs immediate police, fire, or EMS response.

Role: walk-in behavioral-health crisis stabilization and mobile crisis services; geography: Durango and Southwest Colorado; cost/eligibility: walk-in crisis care is listed for adults 18+; call about current fit and any charges; emergency limit: for life-threatening emergencies call 911.

Axis Regional Crisis Center — Durango

Axis lists walk-in crisis care at 1125 Three Springs Blvd. Monday–Friday, 8 a.m.–5 p.m., for people age 18 and older, and describes 24/7 mobile crisis services. Call first at 970-247-5245 when it is safe to do so; services and availability depend on assessment.

Role: screening and walk-in psychiatric evaluation; geography: Regional Crisis Center in Durango; cost/eligibility: weekdays 9 a.m.–3 p.m.; Axis says inability to pay is not a barrier for this service and eligible sliding-fee discounts are available; emergency limit: not 911 emergency response.

Axis Walk-In Psychiatry — Durango

Axis announced walk-in psychiatry at 1125 Three Springs Blvd. Monday–Friday, 9 a.m.–3 p.m. People are screened first; the screening determines whether same-day psychiatry is appropriate or another pathway fits. Axis says this service is available regardless of ability to pay. Confirm current hours and any insurance or billing details; call 911 for a medical emergency.

Role: adult services and protective-services information, including concerns about abuse, neglect, or self-neglect; geography: La Plata County; cost/eligibility: call to discuss current screening and reporting criteria; emergency limit: not emergency dispatch—call 911 for immediate danger.

La Plata County Adult Protection

County Adult Services describes support and protective services for seniors and at-risk adults. If you are concerned about an adult's safety or possible self-neglect, contact the County to ask about current criteria and next steps. A call does not guarantee a particular service or outcome.

Role: residential shelter, meals, hygiene, and referrals; geography: Durango and Southwest Colorado; cost/eligibility: call for current intake and capacity; listed access requires adults 18+, with children accompanied by a parent or guardian; emergency limit: shelter line is not 911 emergency response.

Durango Community Shelter — VOA Colorado

The shelter lists 24/7/365 residential services and asks people to call its crisis line to speak with an advocate before arriving. The facility is at 1055 Avenida Del Sol, Durango. Bed availability and intake can change, so confirm current access by phone.

Role: confidential crisis advocacy and domestic-violence/violent-crime shelter; geography: Durango and surrounding Southwest Colorado; cost/eligibility: for survivors; call for current access and household fit; emergency limit: call 911 for immediate danger.

Southwest Safehouse — VOA Colorado

Southwest Safehouse serves adults and children who are survivors of domestic violence or other violent crimes and lists 24-hour phone support and residential intake. Call 970-259-5443 using a safe method if it is safe to do so; ask about current access and availability. This is not general shelter.

Role: digital poison-exposure triage and information; geography: United States, including Colorado; cost/eligibility: online tool is free and confidential; emergency limit: if someone collapses, has a seizure, has trouble breathing, or cannot be awakened, call 911.

webPOISONCONTROL — Online Exposure Guidance

The National Capital Poison Center provides a free online tool for questions about possible poison exposure. Its website says its telephone call center closed in 2025, so use the online tool rather than relying on an old phone number. This digital tool is not emergency response; call 911 for severe symptoms.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: primary, behavioral, dental, pharmacy, and care-coordination services; geography: Durango and regional patients; cost/eligibility: Medicaid accepted; ask about insurance, billing, and sliding-fee eligibility; emergency limit: not emergency response—use 911 for medical emergencies.

Axis Health System — Durango Integrated Healthcare

Axis lists medical and behavioral-health care, dental services, pharmacy, and care coordination at 150 Mercury Village Drive, Durango. Call about appointment availability, services that fit, insurance, and possible sliding-fee discounts before traveling. The clinic is not a hoarding-specific provider.

Role: outreach and medical, oral, and behavioral-health connection for people experiencing homelessness; geography: Southwest Colorado, including Durango; cost/eligibility: ask about patient status and sliding-fee screening; emergency limit: not a shelter line or 911 response.

Axis Healthcare for the Homeless

Axis describes a Healthcare for the Homeless program that connects people with medical, dental, and behavioral-health care and conducts outreach in the community. Call the outreach specialist to ask where and how to connect; service fit, schedule, and costs should be confirmed.

Role: city-published housing and homelessness resource directory; geography: Durango; cost/eligibility: providers set their own program and intake rules; emergency limit: directory is not emergency shelter dispatch or a placement guarantee.

Durango Housing and Homelessness Resources

The City lists community shelter, Southwest Safehouse, Housing Solutions for the Southwest, Habitat for Humanity, and other local housing resources. Use it as a directory, then contact the provider to confirm current eligibility, openings, fees, and safe intake. Call 911 for immediate danger.

Role: housing-resource contact listed by the City; geography: Durango and Southwest Colorado; cost/eligibility: current programs, funding, intake, and waitlists were not confirmed directly—ask the provider; emergency limit: not a 911 line or guaranteed shelter placement.

Housing Solutions for the Southwest

The City of Durango currently lists Housing Solutions for the Southwest at 970-259-1086 among local housing resources. The provider's own site could not be verified during this review, so call to confirm its current programs, service area, eligibility, fees, funding, and openings before relying on this pathway.

Role: aging-services information and referrals, including transportation, home chores, and Medicare counseling; geography: La Plata County; cost/eligibility: age, disability, program, and service criteria vary—confirm; emergency limit: not emergency response.

La Plata County Senior Services

County Senior Services publishes programs and referrals for older adults and caregivers. Ask whether transportation, home-chore, Medicare-counseling, or other services are currently available for your location and situation, and whether there is a fee or eligibility screening.

Role: home-delivered weekday meals and caregiver support; geography: published Durango delivery area and parts of Bayfield; cost/eligibility: age 60+, homebound, and assistance with at least two daily activities; suggested donation $5; emergency limit: not emergency food delivery.

La Plata County Meals on Wheels

The County says Meals on Wheels serves people age 60+ who are homebound and need help with at least two activities of daily living; caregivers may also receive meals if requested. Durango delivery is within a defined area. Call to verify the current zone, intake, menu, frozen-meal options, and suggested donation.

Role: free-choice food market and food-benefit navigation; geography: Durango; cost/eligibility: market is available during Resource Center hours after a short intake; no proof of ID, income, or residency required; emergency limit: not emergency medical or shelter response.

Manna Food Market

Manna's market offers rotating donated food during Resource Center hours. The organization says no proof of identity, financial status, or residency is required; its first visit includes check-in and a short intake, and food limits can change with supply. Confirm current hours and availability before traveling.

Role: monthly laundry assistance; geography: Durango; cost/eligibility: registration in advance at Manna is required and event capacity may apply; emergency limit: not emergency housing or crisis response.

Manna Laundry Love

Manna currently describes a Laundry Love event on the third Wednesday of the month at North Main Laundry. Participants register in person at Manna during Resource Center hours. Confirm the next date, registration availability, location, and what is covered before making plans.

Role: fixed-route local transit and fare information; geography: most areas within Durango city limits; cost/eligibility: published fares include $1 adult and $0.50 senior/disability rides; reduced monthly passes require application; emergency limit: transit does not provide emergency response.

Durango Transit — Fixed Routes and Reduced Fares

The City lists bus routes covering most areas within Durango and publishes reduced fares and a low-income monthly pass application. Fares can change, and city service is not countywide. Check route schedules, pass rules, exact-change requirements, and current fares before traveling.

Role: door-to-door paratransit; geography: Durango transit service area; cost/eligibility: for eligible older adults and people with disabilities; application, qualification, reservations, and fares apply—confirm; emergency limit: not ambulance or emergency transport.

Durango Opportunity Bus

The City describes Opportunity Bus as door-to-door paratransit for people with disabilities and senior citizens. Contact Durango Transit to ask about eligibility, registration, service area, scheduling, accessibility, and current fares; trips are not an emergency medical service.

Role: on-demand evening local transit; geography: within Durango city limits; cost/eligibility: currently $2 per ride or $1 for seniors age 60+ and people with disabilities; app booking and card payment only; emergency limit: not emergency transport.

DuranGO! Evening Microtransit

The City currently lists DuranGO! rides seven days a week from 5 p.m. to midnight, booked through the app within city limits. Published fares are $2, or $1 for seniors 60+ and people with disabilities; credit or debit card is required. Check the app for coverage, availability, and current fare before relying on a ride.

Role: water, sewer, trash, recycling account and billing information; geography: City of Durango utility service areas only; cost/eligibility: account and property rules apply—confirm address jurisdiction and charges; emergency limit: not emergency response or cleanup labor.

City of Durango Utility Billing

The City provides water, sewer, trash, and recycling only within its service areas. Call about an account or bill, confirm which utility serves the address, and ask about current disposal rules. City billing does not include an in-home cleanout service.

Role: public library, digital materials, Wi-Fi/printing information, and community programs; geography: Durango; cost/eligibility: borrowing and room-use rules may apply—confirm; emergency limit: not crisis or emergency response.

Durango Public Library

Durango Public Library lists digital materials, Wi-Fi and printing, events, and public programs at 1900 East 3rd Avenue. Ask about current opening hours, computer access, library-card requirements, and available accommodations before visiting.

Role: local homeownership and reuse-store information; geography: La Plata County; cost/eligibility: application, selection, income, and repayment requirements may apply; confirm current programs; emergency limit: not shelter or hoarding cleanup.

Habitat for Humanity of La Plata County

Habitat for Humanity of La Plata County describes local affordable-homeownership work and a ReStore. Contact the organization to confirm whether applications, shopping, or other programs are currently available and what criteria or costs apply. This is not an emergency housing placement or a cleanup contractor.

Role: civil legal-aid information and intake; geography: Colorado, including La Plata County; cost/eligibility: free legal assistance may be available for eligible low-income people and some older adults; screening and case priorities apply; emergency limit: not emergency response or legal representation guarantee.

Colorado Legal Services

Colorado Legal Services offers statewide intake for civil legal help. Ask whether your issue, location, income, and circumstances meet current eligibility and case-priority rules; a request does not guarantee advice or representation.

Role: county evacuation-zone information and emergency alerts; geography: La Plata County; cost/eligibility: sign-up and carrier-message conditions apply; confirm a current zone during incidents; emergency limit: alerts do not replace 911 or official evacuation orders.

La Plata County Emergency Alerts — ReadyLaPlata

The County's ReadyLaPlata site explains its evacuation zones and how to sign up for text, phone, or email alerts. Incident maps and zones may change; follow current official evacuation directions and call 911 for immediate danger.

Role: national directory for hoarding-disorder therapists, groups, clinics, and organizers; geography: search by location or telehealth; cost/eligibility: provider fees, credentials, coverage, and availability vary—verify directly; emergency limit: directory is not crisis or emergency care.

IOCDF Find Help Directory

The International OCD Foundation offers a searchable directory to look for hoarding-related help. No local specialist was independently verified for this guide. Check training, licensure where relevant, service area, cost, insurance, wait time, and whether the provider's approach fits before engaging.

Role: private-pay peer support and practical organizing assistance; geography: service area and remote options must be confirmed for La Plata County; cost/eligibility: private-pay rates and availability vary—ask first; emergency limit: not therapy, clinical treatment, or emergency support.

The Peer Tree

The Peer Tree offers peer-led support, sorting and organizing help, groups, and guidance for friends and family. It is the private-pay pathway, separate from Fight the Blight. Ask about current service area, scope, schedule, and total cost before making plans; support is consent-based and not a forced cleanout.

Role: digital peer support for people affected by hoarding and clutter and for supporters; geography: online; cost/eligibility: confirm current access and any cost; emergency limit: not therapy, clinical treatment, or emergency support.

Unburied

Unburied is a digital, judgment-free peer-support pathway that can offer connection, tools, and ongoing momentum from home. It is not therapy or emergency support; use 988 for emotional crisis support or 911 for immediate danger.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Durango, Colorado, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight