A Hoarding Alliance local resource guide

Hoarding support in Dallas, Texas.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Dallas and Dallas County.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You do not have to know the perfect next step.

Fight the Blight is the nonprofit and virtual-group front door for people affected by hoarding and clutter concerns, including people who are directly affected and supporters who want to learn how to provide support. People in Dallas and Dallas County can also use current city, county, state, nonprofit, peer-support, qualified-care, housing, shelter, food, benefits, transportation, legal, code, disposal, and practical pathways. No outside listing is an endorsement; each organization sets its own eligibility, cost, hours, service area, capacity, consent, privacy, and safety rules.

For immediate danger

For immediate danger, fire, serious injury, violence, or a life-threatening medical emergency, call 911. For behavioral-health or substance-use crisis support, call or text 988 or contact the North Texas Behavioral Health Authority crisis line at 1-866-260-8000. For housing, food, utilities, transportation, and other basic-needs navigation, call 211. Confirm the current local response before relying on it.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Qualified care · Richardson and North Dallas metro · hoarding-related specialty · intake, payment, and capacity rules apply

SOAR · Specialists in OCD and Anxiety Recovery

The International OCD Foundation lists this Richardson specialty practice as treating OCD and related disorders, including hoarding disorder. Ask about current intake, clinician credentials, insurance, private-pay rates, telehealth, accessibility, and whether the practice fits the person's needs. This is clinical care, not a cleanup service or emergency response.

Public behavioral-health access · Dallas region · eligibility, assessment, provider, and capacity rules apply

North Texas Behavioral Health Authority

NTBHA serves Dallas, Ellis, Hunt, Kaufman, Navarro, and Rockwall counties and publishes access, provider, and crisis pathways for eligible mental-health and substance-use services. It does not promise hoarding-specific care. Ask about assessment, eligibility, current providers, language access, and whether the concern fits available services.

Aging and disability navigation · Dallas County · program eligibility and availability vary

Dallas County Aging and Disability Resource Center

Dallas County ADRC is a single point of access for older adults and people with disabilities seeking housing, mental-health, transportation, in-home, legal, caregiver, and emergency assistance. It can help identify options for a person or family member, but eligibility and availability vary by program.

Free 24/7 statewide human-services navigation · Texas, including Dallas County · local provider rules vary

Texas 2-1-1

Texas 211 connects people with local housing, food, financial, health, crisis, benefits, transportation, and other community services. Call 211 or search by ZIP code or county. A referral is not a guarantee of an open bed, appointment, benefit, or service; confirm directly and call 911 for an emergency.

Housing crisis and homelessness navigation · Dallas and Collin counties · intake, eligibility, and capacity vary

Housing Forward North Texas

Housing Forward publishes the Homeless Crisis Helpline, coordinated-access information, shelter and housing navigation, and 211 routes for rental and utility resources. Confirm the current shelter, outreach, transportation, eligibility, and wait-time details before relying on a placement; not every shelter is open every night.

Temporary rent, mortgage, utility, food, and transportation assistance · Dallas County · income, disability, residency, and documentation rules apply

Dallas County Health and Human Services Welfare Assistance

Dallas County describes temporary help with rent or mortgage, utilities, food, and transportation for qualifying residents. The published requirements include Dallas County residency, age 18 or older, limited income and resources, and qualifying disability documentation in some situations. Ask about current funding, appointment steps, documents, and whether the household fits the program.

Public housing and housing-assistance pathway · Dallas · waitlist, income, household, and documentation rules apply

Dallas Housing Authority

The Dallas Housing Authority publishes applicant and resident portals for public housing and housing-assistance programs. Check directly for current waitlist status, property-based options, reasonable accommodations, required documents, and other housing programs; an application does not guarantee a unit or immediate placement.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger and emergency dispatch · Dallas and Dallas County · use for fire, medical emergency, violence, or immediate threat

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, behavioral-health counseling service, or cleanup provider. When the situation is not immediately dangerous, begin with support, care, or navigation.

Free 24/7 behavioral-health and substance-use crisis support · Texas and nationwide · crisis response rules apply

988 Suicide and Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, a mental-health or substance-use crisis, or concern about someone else. 988 is not emergency dispatch, a shelter, or a cleanup service; call 911 for immediate danger, fire, violence, or a medical emergency.

24/7 behavioral-health crisis pathway · NTBHA region · response, assessment, and county rules apply

North Texas Behavioral Health Authority crisis line

NTBHA publishes 24/7 crisis lines for Dallas and surrounding counties. Call to ask what current behavioral-health response fits the person's county and situation. Call 911 for immediate physical danger, fire, or a medical emergency; this is not a cleanup service.

State protective-services reporting pathway · Texas · age, disability, jurisdiction, and response rules apply

Texas Adult Protective Services

Texas APS investigates allegations involving adults 65 and older or adults 18 to 64 with a disability that substantially affects independent living. It may connect eligible adults with short-term resources, but it cannot force services on a capable adult and is not a general cleanup referral. Use 911 for an emergency.

Housing and neighborhood safety · City of Dallas · city limits, inspection, notice, and correction rules apply

Dallas Code Compliance

Dallas Code Compliance addresses building, housing, environmental, nuisance, and related code concerns. The City directs residents to report violations through 311 from within Dallas or 214-670-5111 from outside the city. This is a code and safety pathway, not a cleanup referral or emergency response; call 911 for immediate danger.

Municipal navigation for sanitation, property, housing-safety, neighborhood, utility, and city-service questions · Dallas city limits · response rules vary

Dallas 311

Dallas 311 is a 24/7 city-service navigation and request route for sanitation, code, property, utilities, and other municipal questions. A service request is not a promise of cleanup, repair, or emergency response; ask which department, documents, jurisdiction, and timeline apply.

Shelter and homelessness navigation · Dallas and Collin counties · intake, availability, and capacity vary

Housing Forward Homeless Crisis Helpline

Housing Forward's crisis helpline can connect people experiencing homelessness with current coordinated-access and shelter-navigation information. Confirm the current response, eligibility, transportation, and wait time before relying on a placement; it is not a crisis-counseling or cleanup service.

Fire prevention, life-safety, emergency-management, and smoke-alarm pathway · Dallas · emergency and program rules apply

Dallas Fire-Rescue

Dallas Fire-Rescue provides emergency response, fire prevention, inspections, life-safety education, and smoke-alarm information. Use 911 for a fire or immediate danger; planned safety questions should go through the department's current public information route. This is not a hoarding-support group or cleanup service.

Municipal emergency home-repair and property-stability pathway · Dallas city limits · ownership, property, income, funding, and referral rules apply

Dallas home repair and safety programs

The City of Dallas publishes home-repair pathways including emergency rehabilitation grants and programs for some code or life-safety concerns. The current program pages describe ownership, clear-title, funding, and referral requirements, and say some programs are not accepting applications. Ask about the current program status before relying on it; this is not guaranteed cleanup funding.

Free civil legal help · Dallas County and North Texas · income, case, county, and intake rules apply

Legal Aid of NorthWest Texas · Dallas

Legal Aid of NorthWest Texas provides free civil legal services for qualifying low-income individuals and families, including landlord-tenant, eviction, housing, public-benefits, wills and estates, liens, and real-property matters. The Dallas office publishes eviction-clinic pathways and intake information. Apply or call to confirm current eligibility, scope, and timing; this is not emergency dispatch or a cleanup service.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Practical disposal · City of Dallas · collection calendar, item, placement, fee, and service rules apply

Dallas brush and bulky item collection

Dallas Sanitation publishes the 2026 brush and bulky-item collection calendar, set-out rules, accepted materials, an annual oversize exception, and service-request instructions. Non-compliant or oversize set-outs may result in fees or citations. Confirm the current collection week, accepted items, placement rules, and whether the address receives City service before moving anything outside.

Food pantry, meal, mobile-distribution, and benefits-navigation pathway · Dallas · partner schedule and eligibility rules vary

City of Dallas food assistance

The City of Dallas Community Empowerment page directs residents to current North Texas Food Bank and partner food-assistance locations, including pantry, meal, and mobile-distribution options. Confirm the current location, schedule, identification, transportation, household rules, and available food before traveling.

Aging and disability support · Dallas County · residents 60+ and program rules apply

Dallas County Older Adult Services

Dallas County's Older Adult Services Program provides information and referrals, meals, transportation, benefits counseling, wellness activities, and senior-center connections for county residents age 60 and older. Ask about current enrollment, transportation boundaries, waitlists, and whether a service can support the person's actual needs. This is not a hoarding-specific program.

Housing stability · Dallas County · income, disability, residency, documentation, and funding rules apply

Dallas County housing programs

Dallas County lists housing programs including short-term rental assistance for some disabled residents, home-loan counseling, weatherization, and other housing-support pathways. Eligibility, documentation, and funding vary. Ask whether the person's housing status, disability, income, and county residence fit the current program before relying on an application.

Local directory · Mental health, shelter, legal, food, and practical resources · listings and availability change

Dallas County community resource directory

Dallas County maintains a community-resource directory that includes shelter, mental-health, substance-use, legal, food, and financial-assistance resources. Use it to identify possible routes, then confirm current eligibility, hours, capacity, and contact details directly with the provider.

Local navigation directory · Housing, medical, transportation, legal, mental-health, and emergency categories · verify details directly

Dallas County Aging and Disability Resource Directory

The Dallas County ADRC resource directory organizes local options by housing, medical care, senior services, transportation, mental health, legal help, in-home support, and emergency assistance. A directory entry is not an endorsement or guarantee; confirm the current service area, cost, eligibility, and availability.

Aging-services information and referral · Dallas County · age, program, and funding rules apply

Dallas County Area Agency on Aging

Texas Health and Human Services lists the Dallas County Area Agency on Aging as the regional aging-services contact. It can help older adults and caregivers identify information, referral, benefits, and supportive-service options. Confirm the current service route, eligibility, and availability before relying on a referral.

Accessible, origin-to-destination transportation · Dallas and DART member cities · ADA eligibility, booking, and fare rules apply

DART Paratransit Services

DART Paratransit provides shared-ride, origin-to-destination transportation for people with disabilities who cannot use fixed-route buses or trains. The current eligibility process includes an application, disability verification, and assessment; certified riders schedule trips in advance. Ask about eligibility, accessible vehicles, fares, travel training, and service-area limits.

Mental-health, developmental-disability, housing, substance-use, and qualified-care pathway · Dallas County · intake and program rules apply

Metrocare Services

Metrocare provides mental-health, developmental-disability, substance-use, housing, supportive-social, veteran, and pharmacy services in North Texas. Its current site also publishes a charity-care policy and ability-to-pay fee schedule. Ask about the appropriate intake, eligibility, cost, privacy, accessibility, and whether current services fit the person's needs; this is not hoarding-specific cleanup support.

Career centers, job search, training, child-care, and employment-support pathway · Dallas region · program and eligibility rules apply

Workforce Solutions Greater Dallas

Workforce Solutions Greater Dallas provides job-search assistance, career counseling, training programs, child-care assistance, veteran and youth services, and workforce-center access. Confirm the nearest center, current hours, documents, accommodations, eligibility, and available training or child-care funding.

Municipal housing, homelessness-prevention, fair-housing, and community-service navigation · Dallas · program rules vary

City of Dallas Office of Housing and Community Empowerment

The City's Office of Housing and Community Empowerment is a central hub for housing, homelessness prevention, fair housing, WIC, senior help, and related community services. Ask which current program or partner fits the household's needs and whether funding, geography, income, ownership, or documentation rules apply.

Shelter, outreach, diversion, rapid rehousing, and supportive-housing navigation · Dallas · assessment and capacity rules apply

City of Dallas housing and homelessness support

The City publishes a current get-support route for shelter, street outreach, housing navigation, coordinated access, diversion, rapid rehousing, and supportive housing. It also lists local shelter and day-service partners. Confirm current hours, intake, transportation, documentation, eligibility, and capacity before traveling.

Municipal and federal housing, neighborhood, and community-investment programs · Dallas · application and funding rules apply

City of Dallas community development

Dallas Community Development publishes housing and neighborhood-investment information funded through programs such as CDBG, ESG, and HOME, along with current public notices and annual-action-plan materials. Ask which current program fits the person's housing or neighborhood need; funding is limited and not guaranteed cleanup support.

State directory for local mental-health authorities · Texas · county, intake, eligibility, and provider rules apply

Texas Health and Human Services local behavioral-health directory

Texas Health and Human Services maintains a current directory and service-area search for local mental-health and behavioral-health authorities. Use the county or ZIP search to identify the correct local intake line and ask about planned care, crisis response, eligibility, language access, and wait time. Use 988 or 911 for a crisis or emergency.

Fire-safety education, inspections, code information, and smoke-alarm pathway · Dallas · program and request rules apply

Dallas Fire-Rescue fire prevention and smoke-alarm information

Dallas Fire-Rescue's Prevention and Investigation Bureau publishes fire-code information, life-safety education, inspection guidance, and smoke-alarm resources. Use 911 for an emergency. For planned prevention help, confirm the current request route, availability, and whether the address qualifies.

Searchable support and care directory · North Texas and beyond · provider details must be verified directly

IOCDF Hoarding Resource Directory

The International OCD Foundation directory can help people search for hoarding-related therapists, programs, support groups, organizers, and task forces. Availability, credentials, insurance, fees, service area, and emergency limits can change; use it as a starting point and confirm every detail with the provider.

Practical and peer support · private-pay pathway · confirm fit, scope, cost, scheduling, and safety

The Peer Tree

The Peer Tree is the private-pay pathway for nonclinical organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about current availability, service area, scope, pacing, privacy, consent, safety, and fees before beginning. The Peer Tree is separate from Fight the Blight's nonprofit programming.

Digital peer-support pathway · available online · not therapy, clinical care, or emergency support

Unburied

Unburied, from The Peer Tree, is a judgment-free digital peer-support pathway for people affected by hoarding and clutter concerns and for friends, family, property managers, municipal workers, and other supporters who want to learn how to provide support. It can offer ongoing connection, tools, and momentum from Dallas or anywhere else. It is not therapy, a crisis service, or a substitute for emergency help.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Dallas, Texas, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight