A Hoarding Alliance local resource guide

Hoarding support in Colonial Heights, Virginia.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Colonial Heights and the surrounding Tri-Cities region.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You do not have to know the perfect next step.

Our virtual groups give people affected by hoarding and clutter concerns a place to connect from Colonial Heights, the Tri-Cities, and other communities. We can help you think through what is happening and what kind of next step may fit.

For immediate danger

Call 911 for immediate danger, fire, rescue, or a medical emergency. For behavioral-health or substance-use crisis support, call 988 or District 19 Community Services Board. For general resource navigation, call 211.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area, including possible support for Colonial Heights; private-pay scope, cost, scheduling, travel, consent, safety, and capacity must be confirmed directly; not emergency or clinical care

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in Colonial Heights or the surrounding region.

Digital peer-support pathway for people affected by hoarding and clutter concerns - online; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.

Free 24/7 call, text, and chat crisis pathway - Virginia and nationwide; crisis response, privacy, and handoff rules apply; not cleanup or emergency dispatch

Virginia 988 Suicide and Crisis Lifeline

Call or text 988 for confidential behavioral-health crisis support and connection to Virginia's crisis system. Use 911 for immediate danger, fire, rescue, or a medical emergency.

Qualified behavioral-health, substance-use, developmental-disability, peer, same-day-access, stabilization, and 24/7 crisis pathway - Colonial Heights and the District 19 service area; intake, eligibility, payment, clinical, and capacity rules apply

District 19 Community Services Board

District 19 CSB provides public behavioral-health, substance-use, developmental-disability, same-day-access, peer, and crisis pathways for Colonial Heights and neighboring localities. Confirm current access and fit; it is not a cleanup provider.

Free confidential resource-navigation pathway - Virginia; local availability, eligibility, language access, and referral limits apply; not emergency dispatch

211 Virginia

Call 211 or search Virginia's resource directory for food, housing, utilities, health care, employment, veteran, child-care, and crisis-navigation options. Call 911 for an emergency.

Benefits, adult and child services, protective services, housing, employment, utility assistance, and self-sufficiency pathway - Colonial Heights and Chesterfield County; eligibility, assessment, documentation, confidentiality, and jurisdiction rules apply

Chesterfield-Colonial Heights Department of Social Services

The combined Chesterfield-Colonial Heights Department of Social Services helps residents navigate public benefits, protective services, housing, employment, family services, and referrals. Confirm current intake, documents, and program eligibility.

City-maintained food, social-service, behavioral-health, school, and community-navigation pathway - Colonial Heights and nearby communities; program, eligibility, hours, capacity, and jurisdiction rules apply

Colonial Heights Community Resource Directory

Colonial Heights maintains a community-resource directory that links residents to food, social services, District 19 CSB, schools, 211 Virginia, and other local pathways. Each listed organization sets its own eligibility and availability.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger and emergency dispatch - Colonial Heights and surrounding response area; use for fire, rescue, medical emergency, violence, or an active threat; not a hoarding-support program

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, a rescue need, or a threat that cannot wait for a scheduled service.

24-hour police, fire, EMS, and non-emergency communications pathway - City of Colonial Heights; emergency dispatch, reporting, and jurisdiction rules apply

Colonial Heights Emergency Communications

Colonial Heights Emergency Communications handles 911 and non-emergency Police, Fire, and EMS calls. Use 911 for emergencies and the non-emergency line for planned local public-safety concerns.

Fire suppression, prevention, rescue, emergency medical, and fire-safety pathway - City of Colonial Heights; emergency response, inspection, transport, and service rules apply

Colonial Heights Fire and EMS

Colonial Heights Fire and EMS provides fire, rescue, emergency medical, prevention, and related safety services. Call 911 for an emergency.

Optional annual cost-recovery program for emergency ambulance transport - Colonial Heights residents and eligible employees; subscription, coverage, transport, and billing limits apply; not non-emergency transport

Colonial Heights Fare Care

Fare Care helps defray eligible out-of-pocket costs for emergency ambulance transport that ends at a hospital. It does not cover non-emergency transport; confirm current enrollment and program terms before relying on it.

Local police reporting and non-emergency public-safety pathway - City of Colonial Heights; jurisdiction and response rules apply; use 911 for immediate danger

Colonial Heights Police Non-Emergency

Use the Colonial Heights Police non-emergency route for local law-enforcement questions and urgent concerns that are not an emergency. Call 911 when someone is in immediate danger.

24/7 behavioral-health, substance-use, crisis-intervention, and stabilization pathway - Colonial Heights and District 19; crisis assessment, clinical, referral, and capacity rules apply; not cleanup or general emergency dispatch

District 19 CSB Crisis Services

District 19 CSB lists a 24-hour crisis line for emotional or psychiatric emergencies and a same-day-access pathway. Call 911 for immediate danger or a medical emergency.

Same-day intake and referral pathway for mental-health, substance-use, and developmental-disability services - Colonial Heights service area; walk-in hours, eligibility, documentation, and capacity rules apply

District 19 CSB Same Day Access

District 19's same-day-access program is an initial point of contact for public behavioral-health and related services. Confirm the current location, hours, and documents before traveling.

24/7 emergency-care pathway - Colonial Heights and the Tri-Cities region; emergency evaluation, transfer, payment, and clinical rules apply; use 911 for immediate danger

Bon Secours Colonial Heights Emergency Care

Bon Secours lists Colonial Heights Emergency Care at 60 East Roslyn Court as open 24/7. It provides emergency evaluation and may transport patients needing admission to Southside Medical Center.

Consolidated public-health, immunization, WIC, family-planning, STI, TB, vital-records, and health-navigation pathway - Colonial Heights residents at Chesterfield location; appointment, eligibility, fee, and document rules apply

Chesterfield Health Department

Colonial Heights is part of the Chesterfield Health District. The consolidated health department serves Colonial Heights residents at 9501 Lucy Corr Circle in Chesterfield; confirm current services and appointments.

Child protective-services reporting pathway - Virginia; assessment, confidentiality, jurisdiction, and emergency rules apply

Virginia Child Protective Services

For suspected child abuse or neglect, use Virginia's current child-protective-services reporting route. Call 911 for immediate danger.

Cost-free, confidential domestic-violence, sexual-violence, stalking, advocacy, and safety-planning pathway - Greater Tri-Cities including Colonial Heights; survivor intake, confidentiality, capacity, and safety rules apply

The James House

The James House serves Colonial Heights and the Tri-Cities with confidential, cost-free support for sexual violence, domestic violence, and stalking. Use a safe communication method if someone may monitor calls or messages.

Local victim and court-navigation pathway - Colonial Heights; case, confidentiality, eligibility, and court-process rules apply

Colonial Heights Victim/Witness Program

The city Victim/Witness Program helps eligible victims navigate local criminal-justice processes and referrals. Confirm current case and safety resources; use 911 for immediate danger.

State emergency preparedness, disaster-information, shelter, evacuation, and resilience pathway - Virginia; incident-specific guidance and local-response rules apply

Virginia Department of Emergency Management

Virginia Department of Emergency Management provides preparedness and disaster information. During an active local emergency follow 911, city, and public-safety instructions first.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Online benefits application and screening pathway - Virginia; program, income, household, identity, and documentation rules apply

Virginia CommonHelp

CommonHelp is Virginia's official application and screening pathway for food, health, cash, energy, and child-care assistance. Eligibility depends on the program and household circumstances.

Housing-stability, homelessness-prevention, affordable-housing, and Housing Choice Voucher pathway - Colonial Heights and Chesterfield County; income, waitlist, funding, and eligibility rules apply

Chesterfield-Colonial Heights Housing Assistance

The combined Social Services agency publishes housing assistance and Housing Choice Voucher information for Colonial Heights and Chesterfield County. Waiting lists and property availability change; confirm the current application status.

State housing-finance, homebuyer, rental, mortgage-relief, and housing-resource pathway - Virginia; program, income, lender, property, and application rules apply

Virginia Housing

Virginia Housing offers statewide housing programs and information. Use it as a navigation resource and verify current eligibility, participating providers, and application requirements.

Free civil legal-aid pathway for eligible low-income residents - Central Virginia including Colonial Heights; income, conflict, intake, topic, and case-acceptance rules apply

Central Virginia Legal Aid Society

Central Virginia Legal Aid Society provides civil legal services for eligible clients, including housing, benefits, consumer, and safety matters. Confirm current intake and eligibility; it is not emergency dispatch.

Statewide civil-legal-information and legal-aid navigation pathway - Virginia; topic, income, location, and provider rules apply

Virginia Law Help

Virginia Law Help helps residents identify legal-aid and low-cost civil-legal pathways for housing, benefits, family, health, and consumer issues.

Public-health, maternal and child health, WIC, immunization, STI, TB, vital-records, and community-health pathway - Colonial Heights and Chesterfield; appointment, eligibility, fee, and service-location rules apply

Chesterfield Health District

The Chesterfield Health District serves Colonial Heights and provides public-health services through its consolidated location. Confirm current clinics, appointments, and eligibility before traveling.

Behavioral-health, substance-use, developmental-disability, assessment, case-management, counseling, peer, and prevention pathway - Colonial Heights service area; clinical, eligibility, scheduling, payment, and capacity rules apply

District 19 CSB Behavioral Health

District 19 CSB offers public behavioral-health, substance-use, developmental-disability, counseling, case-management, and prevention services. Confirm the current Colonial Heights access route.

Regional hospital, emergency, inpatient, outpatient, diagnostic, behavioral-health, and specialty-care pathway - Tri-Cities region; clinical, referral, insurance, payment, and capacity rules apply

Bon Secours Southside Medical Center

Bon Secours Southside Medical Center serves Petersburg, Hopewell, Colonial Heights, Fort Lee, Chester, and nearby counties. Confirm the service and access route directly; hospital care is not a cleanup program.

City water, wastewater, utility-maintenance, cross-connection, and service pathway - Colonial Heights customers; account, payment, service, outage, and emergency rules apply

Colonial Heights Utilities

Colonial Heights Utilities provides water distribution and wastewater services and publishes daytime and after-hours contacts. Confirm the correct route for a leak, backup, outage, or billing issue.

Water, sewer, refuse, recycling, and stormwater billing pathway - Colonial Heights customers; account, payment, adjustment, and service rules apply

Colonial Heights Utility Billing

The city's utility-billing office publishes current water, sewer, refuse, recycling, and stormwater billing information. Confirm account assistance and payment options directly.

City roads, stormwater, recycling, solid waste, water, wastewater, and infrastructure pathway - Colonial Heights residents; material, service-area, response, and emergency rules apply

Colonial Heights Public Works

Colonial Heights Public Works handles city infrastructure, recycling, solid waste, stormwater, streets, water, and wastewater. Verify the correct route before a cleanup, disposal, or property-safety project.

Weekly curbside trash and scheduled bulky-waste pathway - Colonial Heights residents; cart, material, deadline, service-area, and fee rules apply

Colonial Heights Trash Collection

The city provides weekly curbside trash through the Central Virginia Waste Management Authority and publishes a scheduled bulky-waste route. Bulky-waste requests have deadlines and material limits; confirm before setting items out.

Regional recycling, bulk collection, household-material, and disposal-navigation pathway - Central Virginia including Colonial Heights; material, schedule, facility, and service rules apply

Central Virginia Waste Management Authority

CVWMA and its contracted partners publish recycling, cart, bulk-waste, and disposal information used in Colonial Heights. Confirm accepted materials, pickup rules, and current schedules.

Food-assistance and food-navigation pathway - Colonial Heights; household, service-area, schedule, supply, and intake rules apply

Colonial Heights Food Pantry

The city resource directory lists Colonial Heights Food Pantry at 530 Southpark Boulevard. Confirm current distribution hours, household rules, required documents, and available supply before traveling.

Regional food, housing, shelter, benefits, and service-navigation pathway - Central Virginia; program, referral, capacity, and eligibility rules apply

Commonwealth Catholic Charities

Commonwealth Catholic Charities provides regional assistance and navigation pathways. Confirm current program scope, intake, and capacity before relying on a referral.

Regional fixed-route bus service to Colonial Heights and nearby Tri-Cities communities; route, fare, accessibility, and schedule rules apply

Petersburg Area Transit

Petersburg Area Transit provides local bus service to Petersburg, Colonial Heights, the Southpark Mall area, and other nearby destinations. Confirm current routes, fares, and service changes before relying on a trip.

ADA paratransit pathway - eligible Colonial Heights-area riders; disability certification, reservation, pickup, fare, and service-area rules apply

Petersburg Area Transit ADA Paratransit

PAT publishes paratransit information for eligible riders in Colonial Heights and the Tri-Cities. Confirm certification, reservations, pickup windows, and destinations before scheduling.

Senior center, nutrition, activities, and no-fee senior or disability transportation pathway - Colonial Heights residents; age, disability, registration, appointment, donation, and destination rules apply

Colonial Heights Senior Center and Transportation

Colonial Heights offers senior-center programming and transportation for qualifying residents age 60 or older and adult residents with special needs or disabilities. Registration is required and medical trips outside the city are limited; confirm current rules.

Free public-library, computer, information, technology, digital-media, and community-learning pathway - Colonial Heights; card, branch, program, room, and technology rules apply

Colonial Heights Library

The Colonial Heights Library provides books, public computers, internet, printing, information, community programs, and local-history resources. Confirm current hours, card rules, and technology access.

Public school, student-support, family-navigation, and education pathway - Colonial Heights; enrollment, age, transportation, special-education, and school-district rules apply

Colonial Heights Public Schools

Colonial Heights Public Schools serves local students through elementary, middle, high-school, and technical programs. Confirm current enrollment, transportation, family support, and accessibility routes.

Youth, family referral, after-school, prevention, and community-support pathway - Colonial Heights; age, program, schedule, referral, and capacity rules apply

Colonial Heights Youth and Human Services

The city Office on Youth and Human Services connects families with youth-serving partners and programs and publishes local resource information. Confirm current program fit and availability.

City recreation, parks, community-facility, youth, senior, wellness, and program pathway - Colonial Heights; age, schedule, registration, accessibility, and program rules apply

Colonial Heights Recreation and Parks

Colonial Heights Recreation and Parks publishes current facility, program, volunteer, and community information. Confirm schedules, registration, accessibility, and program rules.

Workforce, job-search, training, resume, and employment-support pathway - Virginia and the Tri-Cities; eligibility, appointment, program, and funding rules apply

Virginia Career Works

Virginia Career Works provides workforce and employment services. Confirm current Tri-Cities locations, appointments, training eligibility, and available supports.

Veteran benefits, housing, behavioral-health, employment, and service-navigation pathway - Virginia veterans and eligible family members; military-service, benefit, and appointment rules apply

Virginia Department of Veterans Services

Virginia's veterans-services network can help eligible veterans and family members navigate benefits, housing, employment, behavioral health, and related supports.

State benefits, protective-services, child-care, energy, food, and social-service navigation pathway - Virginia; program, household, identity, and documentation rules apply

Virginia Department of Social Services

Virginia DSS provides statewide program information and links for benefits and protective services. Use the combined Chesterfield-Colonial Heights agency for local intake when a city program is required.

State housing, community-development, rehabilitation, energy, and housing-resource pathway - Virginia; program, property, income, and application rules apply

Virginia Department of Housing and Community Development

Virginia DHCD provides statewide housing and community-development information. Verify current program availability, local partners, eligibility, and application steps.

Utility-location and excavation-safety pathway - Virginia, including Colonial Heights; request timing, utility marking, and project rules apply; not a repair or emergency-dispatch service

Virginia 811

Use Virginia 811 before digging or starting work that could affect buried utilities. Follow current request timing and call 911 for an active utility emergency.

Electric service, outage, billing, and energy-support pathway - Virginia; account, outage, payment, and emergency rules apply

Dominion Energy Virginia

Use Dominion Energy's current outage and customer-service routes for electric service. Call 911 for a downed line, fire, or immediate danger.

Natural-gas service, leak, outage, billing, and emergency pathway - service-area customers; account, service, and emergency rules apply

Columbia Gas of Virginia

Use Columbia Gas for gas-service and outage questions. Leave the area and call 911 for a suspected gas leak or immediate danger.

Planning, zoning, building, permits, inspections, and property-navigation pathway - City of Colonial Heights; jurisdiction, inspection, fee, notice, and appeal rules apply

Colonial Heights Planning and Community Development

Colonial Heights Planning and Community Development handles land use, zoning, permits, inspections, and development questions. Confirm the correct process before assuming a remedy for a property concern.

Mobility and transportation-navigation pathway for older adults, people with disabilities, and low-income residents; eligibility, registration, trip, and capacity rules apply

Chesterfield-Colonial Heights Mobility Services

The combined Social Services agency publishes mobility-service information for residents who need help finding transportation options. Confirm current programs, eligibility, and registration.

Independent home-repair and safety-modification pathway serving the region; ownership, income, priority, scope, funding, and capacity rules apply

Rebuilding Together Richmond

Rebuilding Together programs may help eligible homeowners with health, safety, accessibility, or energy-efficiency repairs. Confirm whether Colonial Heights is in the current service area and whether the project fits.

Private-pay practical support and digital peer-support pathways - broader service area and online; cost, scope, consent, safety, and platform rules apply; not clinical or emergency care

The Peer Tree and Unburied

The Peer Tree and Unburied provide separate private-pay and digital peer-support pathways. Choose the option that fits the situation and confirm current scope, cost, access, and safety boundaries before relying on it.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Colonial Heights, Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight