A Hoarding Alliance local resource guide

Hoarding support in Charlotte, Michigan.

Find a calm next step for support, safety, housing, and local connection in Charlotte and Eaton County.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Start with a person-centered support path

If clutter, safety, housing, or a relationship is becoming harder to manage, you do not have to solve everything at once. Fight the Blight is the Alliance front door for nonprofit and peer-centered support; the local and statewide resources below can help with immediate safety, qualified care, housing, benefits, legal information, and practical access.

For immediate danger

If there is an immediate danger, fire, medical emergency, violence, or threat to life or safety, call 911. The resources below are not a substitute for emergency response, and most do not provide hoarding-specific services.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area; scope, cost, scheduling, travel, consent, safety, and capacity rules apply; not emergency care

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in Charlotte or Eaton County.

Digital peer-support pathway for people affected by hoarding and clutter concerns - online; current access and eligibility should be confirmed; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Emergency dispatch for immediate medical danger, fire, violence, or threats to life or safety - Charlotte and Eaton County; emergency use only; not a hoarding-support referral line

911

Call 911 when someone is in immediate danger, there is a fire or medical emergency, violence, or a life-safety threat. Tell the dispatcher the location, immediate hazard, and any access or mobility issue responders should know.

Official local law-enforcement and public-safety pathway for the City of Charlotte - Charlotte; jurisdiction and response limits apply; call 911 for immediate danger

Charlotte Public Safety

The City of Charlotte publishes public-safety contacts for police and local emergency coordination. Call 911 for an emergency; use the city directory for non-emergency questions about public safety, property concerns, or city services.

Official local fire, rescue, prevention, burn-permit, and fire-code pathway - Charlotte and nearby contracted areas; jurisdiction and response limits apply; call 911 for immediate danger

Charlotte Fire Department

The City of Charlotte identifies its fire department as the local fire and emergency-response pathway and publishes information about fire services and burn permits. Call 911 for a fire or other emergency; contact the department for non-emergency prevention or code questions.

Official county law-enforcement and public-safety pathway for Eaton County - Charlotte and county jurisdictions; jurisdiction and response limits apply; call 911 for immediate danger

Eaton County Sheriff's Office

Eaton County's current directory lists the Sheriff's Office in Charlotte and provides county public-safety contacts. Call 911 for an emergency; use the administrative contact for non-emergency law-enforcement questions or county public-safety coordination.

Qualified public behavioral-health crisis, triage, assessment, and psychiatric-emergency pathway serving Eaton County; clinical, eligibility, and transfer limits apply; call 911 for immediate physical danger

Community Mental Health Authority of Clinton, Eaton, and Ingham Counties Crisis Services

CMHA-CEI operates crisis services for residents of Clinton, Eaton, and Ingham counties, including crisis triage, evaluation, and screening. Call the crisis line for behavioral-health emergencies; call 911 for immediate physical danger or a life-safety emergency.

National call, text, and chat crisis-support pathway available in Michigan; crisis scope and emergency-transfer limits apply; call 911 for immediate physical danger

988 Suicide & Crisis Lifeline

Call or text 988 for confidential crisis support or use the 988 chat. This service is for emotional distress and crisis support, not hoarding-specific care; call 911 for an immediate threat to life or safety.

Qualified local hospital and 24/7 emergency-care pathway in Charlotte; clinical, admission, insurance, payment, referral, and capacity rules apply; call 911 for immediate danger

UM Health-Sparrow Eaton Emergency Department

UM Health-Sparrow Eaton identifies its Charlotte emergency department as a 24-hour, seven-day-a-week pathway staffed by emergency physicians, nurses, and EMS personnel. Confirm current clinical, accessibility, coverage, and referral details directly; call 911 for immediate danger or a medical emergency.

Official statewide report-and-referral pathway for suspected abuse, neglect, exploitation, or maltreatment of vulnerable adults - Michigan, including Eaton County; investigation, confidentiality, and eligibility limits apply; not routine cleanup

Michigan Adult Protective Services

Michigan Adult Protective Services accepts reports of suspected abuse, neglect, exploitation, or maltreatment of vulnerable adults. The agency may coordinate with public health, mental health, law enforcement, courts, and community services; call 911 for immediate danger.

Nonprofit domestic-violence advocacy, emergency shelter, housing, crisis-line, food-pantry, and family-support pathway serving Eaton County; confidentiality, safety-planning, shelter, and capacity rules apply; not hoarding support

SIREN/Eaton Shelter

SIREN/Eaton Shelter supports survivors of domestic violence and unhoused individuals and families in Eaton County and surrounding areas. It publishes a 24/7 crisis line and office contact; use a safer device if someone may monitor your phone or browsing, and call 911 for immediate danger.

Poison-information and exposure-response pathway for possible chemical, medication, or household-product exposure - Michigan and nationwide; assessment and emergency-transfer limits apply; call 911 for severe symptoms

Poison Control

Call Poison Control at 800-222-1222 for possible poison exposure or unsafe chemical contact. Call 911 for severe symptoms, breathing difficulty, fire, or immediate danger.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Official county-government pathway for courts, public safety, records, property information, planning, public works, and local services - Eaton County; jurisdiction, account, permit, and service rules apply; not emergency response

Eaton County Government

Eaton County's official website identifies Charlotte as the county seat and provides county contacts, offices, courts, records, mapping, permits, notices, and local government information. Confirm the current department, office hours, and appointment requirements before visiting.

Official city-government pathway for utilities, ordinances, permits, public works, taxes, records, and local services - Charlotte; city jurisdiction, account, permit, inspection, and service rules apply; not emergency response

City of Charlotte

The City of Charlotte publishes municipal contacts and current information about city services, codes, notices, utilities, public works, and community resources. Contact City Hall to confirm the correct department and current process for a property or service question.

Official county building, code-enforcement, permit, inspection, and property-safety pathway - Eaton County; code, permit, inspection, fee, and jurisdiction rules apply; not cleanup or emergency response

Eaton County Community Development and Building Codes

Eaton County provides community-development, construction-code, and property-safety contacts through its department and staff directories. Contact the county before altering a property or addressing a structural, electrical, plumbing, mechanical, or other code issue; call 911 for immediate danger.

Official county-road maintenance, access, weather, and public-infrastructure pathway - Eaton County; road, right-of-way, work-order, weather, and jurisdiction rules apply; not emergency response

Eaton County Road Commission

Eaton County identifies the Road Commission as the agency responsible for county roads, bridges, traffic control, and roadsides. Contact it about county-road access, closures, and maintenance questions; call 911 for an immediate road or safety emergency.

Official local public-health, environmental-health, immunization, family-health, and prevention pathway with an Eaton County office in Charlotte; appointment, program, eligibility, and capacity rules apply; not emergency response

Barry-Eaton District Health Department

The Barry-Eaton District Health Department operates its Eaton County office at 1033 Health Care Drive in Charlotte. Contact the department about current public-health, environmental-health, immunization, family-health, and prevention programs; its environmental-health unit also accepts complaints involving garbage, sewage, vermin, and drinking water.

Qualified public behavioral-health, mental-health, substance-use, outpatient, case-management, and community-support pathway - Eaton County; assessment, eligibility, insurance, and capacity rules apply; not hoarding cleanup

CMHA-CEI Eaton County Counseling Center

CMHA-CEI lists the Eaton County Counseling Center at 551 Courthouse Drive in Charlotte and publishes access information for adult, youth and family, substance-use, outpatient, and community-support programs. Ask about current intake, eligibility, coverage, and available supports.

Official HARA and housing-stability pathway for people experiencing or at risk of homelessness in Eaton County; assessment, eligibility, funding, intake, and capacity rules apply; not emergency shelter dispatch

Housing Services Mid Michigan HARA

Michigan's HARA directory identifies Housing Services Mid Michigan for Eaton County at 319 S. Cochran Avenue in Charlotte. The agency can assess housing instability and connect eligible households with available housing or homelessness-prevention services; confirm current intake before traveling.

Nonprofit community-action pathway for eligible Eaton County households with housing repairs, weatherization, food, family, early-education, and related supports; program, income, documentation, and capacity rules apply; not emergency response

Capital Area Community Services Eaton County Service Center

Capital Area Community Services lists its Eaton County Service Center at 119 S. Cochran Avenue in Charlotte and publishes current program information for family services, early education, and home-improvement assistance. Call before visiting to confirm the current program, intake, and eligibility.

Official county open-door, curb-to-curb public transportation pathway for Charlotte and Eaton County; reservation, fare, distance, accessibility, and service-area rules apply; not emergency transportation

Eaton County Transportation Authority (EATRAN)

Eaton County identifies EATRAN as an open-door, curb-to-curb public transportation service for all people desiring service throughout Eaton County. Confirm current reservations, fares, pickup requirements, hours, connector changes, and accessibility needs before traveling.

Local public-library pathway for internet access, computers, reference help, materials, programs, literacy support, and community connection - Charlotte and surrounding communities; hours, residency, fees, and room-use rules apply; not emergency response

Charlotte Community Library

Charlotte Community Library is at 226 S. Bostwick in Charlotte and publishes current hours and contact information. Ask about computer and internet access, one-on-one technology or literacy help, accessible materials, printing, programs, and community information.

Local nonprofit shelter, housing, food-pantry, clothing, personal-care, and referral pathway for survivors and unhoused individuals or families in Eaton County; confidentiality, eligibility, safety, and capacity rules apply; not routine cleanup

SIREN/Eaton Shelter Community Services

SIREN/Eaton Shelter publishes services for survivors of domestic violence and unhoused individuals and families, including emergency shelter, safe housing, a food pantry, clothing closet, personal-care items, and referrals. Contact the 24/7 crisis line for safety planning and call 911 for immediate danger.

Official state emergency-assistance pathway for eligible households facing an emergency or extreme hardship affecting health or safety; application, income, documentation, and program rules apply; not emergency dispatch

Michigan State Emergency Relief

Michigan DHHS describes State Emergency Relief as assistance for eligible households facing emergencies or extreme hardship. Use MI Bridges or the state contact pathway to confirm current eligibility for home, utility, relocation, or safety-related help; call 911 for immediate danger.

Official state food-assistance and benefits-application pathway for eligible Michigan households; income, household, documentation, and recertification rules apply; not emergency response

Michigan Food Assistance and MI Bridges

Michigan DHHS provides food-assistance information and MI Bridges access for eligible households. Use the state application and screening tools to confirm current food, cash, medical, or related benefit options and required documentation.

Official state utility-help and consumer-protection pathway for energy customers; provider, program, income, shutoff, and seasonal rules apply; not emergency response

Michigan Home Energy and Utility Assistance

The Michigan Public Service Commission publishes utility-customer help and assistance information. Use it to identify current energy-assistance, shutoff-protection, complaint, and payment-plan pathways, then confirm the applicable program directly.

Nonprofit legal-information and self-help pathway for housing, eviction, repairs, subsidized housing, and tenant matters - Michigan, including Eaton County; income, issue, court, and attorney-availability rules apply; not emergency response or legal representation

Michigan Legal Help Housing Resources

Michigan Legal Help provides legal information, forms, and referral tools for civil housing matters such as eviction, repairs, security deposits, subsidized housing, and tenant rights. Use it to understand possible options and confirm whether advice or representation is available.

Statewide nonprofit referral pathway for current local housing, food, utility, health, transportation, and human-service options - Michigan, including Eaton County; provider eligibility, availability, and capacity rules apply; not emergency dispatch

Michigan 211

Michigan 211 can help narrow current local options when a household is unsure which agency serves Charlotte or Eaton County. Call 211 or search online, and confirm the provider's current eligibility and hours before traveling.

Official state transportation and aging-driver navigator for county transit, older-adult mobility, and caregiver resources - Michigan, including Eaton County; provider, schedule, fare, eligibility, and accessibility rules apply; not emergency transportation

Michigan Find a Ride

Michigan's Find a Ride service directs residents to current county transportation providers and aging-driver resources. Use the locator to confirm EATRAN or another current Eaton County provider, reservation, fare, schedule, and accessibility details.

Official county veterans-benefits, claims, transportation, and referral pathway - Eaton County; veteran status, documentation, appointment, benefit, and program rules apply; not emergency response

Eaton County Veterans Services

Eaton County Veterans Services is located at 1045 Independence Boulevard, Room 153, in Charlotte. The office helps veterans and dependents navigate VA benefits, transportation, local support programs, and community services; confirm current office hours and any paused programming directly.

Qualified local hospital, primary-care, urgent-care, rehabilitation, nutrition, and community-support pathway - Charlotte; clinical, appointment, insurance, payment, referral, and capacity rules apply; not hoarding-specific care

UM Health-Sparrow Eaton Community Care

UM Health-Sparrow Eaton publishes primary care, urgent care, rehabilitation, nutrition, support-group, and related services at its Charlotte campus. Ask the provider about current appointments, coverage, accessibility, social-work or care-coordination options, and whether a referral is needed.

Local nonprofit community and aging-support pathway for older adults, caregivers, meals, programs, and social connection in Charlotte; age, program, registration, fee, and capacity rules apply; not emergency response

Eaton Area Senior Center

Eaton Area Senior Center is at 804 S. Cochran Avenue in Charlotte and publishes current community events, programs, and contact information. Ask about current senior, caregiver, meal, social, and practical-support options before visiting.

Regional public education and family-support pathway for children, families, developmental assessment, parent resources, and vocational connections - Eaton County; age, program, enrollment, and eligibility rules apply; not emergency response

Eaton Regional Education Service Agency

Eaton RESA publishes regional education, family, early-childhood, developmental, and community-partner information. Contact the agency to confirm current parent-resource, assessment, school-support, and vocational pathways for an Eaton County household.

Local nonprofit animal-welfare and county animal-support pathway - Eaton County; intake, capacity, animal-safety, and service-area rules apply; not human emergency response

Friends of Eaton County Animals

Friends of Eaton County Animals is a local nonprofit focused on animal welfare and support for Eaton County animals. If clutter or housing conditions may affect an animal's safety, contact the organization to confirm current resources and appropriate next steps; call 911 for an immediate human or animal emergency.

Regional workforce, training, employment, and benefits-navigation pathway serving the capital area; local office, appointment, eligibility, and program-capacity rules apply; not emergency response

Capital Area Michigan Works!

Capital Area Michigan Works! publishes online job-search, training, and workforce resources for the capital region, including Eaton County. Its Charlotte American Job Center closed to the public in 2025, so confirm the current service location, virtual access, and appointment process before traveling.

Official county resource-navigation pathway for health, rehabilitation, aging, transportation, substance-use, roads, and community services - Eaton County; office, program, eligibility, and capacity rules apply; not emergency response

Eaton County Community Resources

Eaton County maintains a current community-resources page linking residents to county health and rehabilitation services, transportation, aging supports, roads, MSU Extension, and other local pathways. Use it to identify the right department and confirm current details directly.

University-affiliated education and community-learning pathway for families, agriculture, natural resources, health, and life-skills topics - Eaton County; program, registration, age, and capacity rules apply; not emergency response

MSU Extension - Eaton County

Eaton County identifies Michigan State University Extension as a local educational partner offering programs related to agriculture and natural resources, family and consumer sciences, and youth development. Confirm current Eaton County programs and registration details directly.

Official state benefits and human-services pathway for eligible Eaton County households; application, income, documentation, interview, and program rules apply; not emergency response

Michigan Department of Health and Human Services - Eaton County

Michigan DHHS is the state pathway for public benefits and related human services, including food, cash, medical, child, and emergency assistance. Use MI Bridges or the state county-office information to confirm the current Eaton County application and contact route.

Local housing-system and homelessness-response information pathway for Eaton County; coordinated-entry, assessment, eligibility, funding, and capacity rules apply; not emergency shelter dispatch

Eaton County Continuum of Care and HARA Information

Eaton County publishes current housing-system and Continuum of Care information connecting residents to coordinated housing assessment, homelessness-prevention, and partner pathways. Start with the county's current information or Housing Services Mid Michigan and confirm the correct intake route.

Official county pathway for property records, taxes, deeds, and parcel-related information - Eaton County; record, payment, privacy, deadline, and office rules apply; not code enforcement or emergency response

Eaton County Property and Tax Information

Eaton County provides official departments and records pathways for property, tax, register-of-deeds, and parcel questions. Use the county directory or online services to confirm the right office before submitting documents or making a payment.

Official state environmental and household-hazard information pathway for waste, contamination, water, and environmental-health questions - Michigan, including Eaton County; complaint, inspection, jurisdiction, and response limits apply; not cleanup contracting

Michigan Department of Environment, Great Lakes, and Energy Household Hazard Resources

For household conditions involving waste, contamination, water, or other environmental concerns, Michigan's environmental agencies provide information and routing to the responsible local or state office. Confirm whether a question belongs with the city, county health department, EGLE, or an emergency responder.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Charlotte, Michigan, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight