A Hoarding Alliance local resource guide

Hoarding support in Catskill, New York.

You can ask for help with one thing: reaching the front door, using the stove, or making room for a repair. If you’re supporting someone else, ask which task would help most and what they want left alone.

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Pick the first call that fits your needs

If a notice, shutoff, or housing deadline is coming up, save the paperwork and say when it’s due. If nothing is urgent, you can ask about a conversation or group without agreeing to have anyone enter your home.

Ask about a first conversation or group before deciding what to share. If you are calling for someone else, ask how to support them without taking over decisions about their home.

Role: nonprofit front door for hoarding support and virtual groups; geography: ask about remote participation from Catskill and Greene County; cost/eligibility: confirm group fit, registration, and any fees; funded local in-home help is not assumed; emergency limit: not therapy or emergency response.

For immediate danger

For an active fire, immediate danger, or a medical emergency, move to safety if you can and call 911. Tell the dispatcher if a door is blocked or someone needs help getting out.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: separate private-pay hoarding support and family guidance; geography: ask about online options and service availability for your address; cost/eligibility: private-pay; confirm the price, what the visit covers, and any travel charges; emergency limit: not therapy, emergency response, or hazardous-material cleanup. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

The Peer Tree

Ask whether you can work on just one task, who decides what gets moved, and what happens if you need a break.

Role: digital peer support for people affected by clutter and those supporting them; geography: online; cost/eligibility: confirm current access, group availability, and any fees; emergency limit: not therapy or emergency support. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Unburied

Use peer support to plan a conversation or choose a small change you can try. Share only what feels right to you.

Role: information and referral for basic needs; geography: regional service covering Greene County; cost/eligibility: free referral service; programs you’re referred to set their own requirements; emergency limit: not dispatch or a guarantee of services. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

211 Northeast New York

Give your ZIP code and name the issue with the shortest deadline. Ask whether a program can help if you cannot travel or need assistance reading forms.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: dispatch for immediate fire, medical, or public safety threats; geography: Catskill, Greene County, and the United States; cost/eligibility: no enrollment; medical or ambulance bills can apply separately; emergency limit: call from a phone for immediate danger; the website does not dispatch help. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

911 Emergency Services

Give the street address and explain whether an entrance is blocked or someone needs help leaving. Follow the dispatcher’s instructions.

Role: hospital emergency medical care; geography: 71 Prospect Avenue in Hudson, across the river in Columbia County; cost/eligibility: the provider lists 24-hour emergency care; billing depends on care and coverage; emergency limit: call 911 if someone is in immediate danger or cannot travel safely. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Columbia Memorial Health Emergency Department

For serious injury or sudden illness, use emergency care. The Hudson emergency department is separate from the outpatient offices in Catskill.

Role: fire prevention information for households and supporters; geography: national guidance; cost/eligibility: free public information; emergency limit: not an inspection or dispatch; use 911 for an active fire. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

U.S. Fire Administration: Hoarding and Fire Safety

Make sure you can reach an exit and keep items away from anything that gets hot. Don’t ask someone to move heavy or dangerous items alone.

Role: village building and code office; geography: Village of Catskill; Town of Catskill properties may use a different office; cost/eligibility: confirm which office handles the address and ask about any inspections, permits, and fees; emergency limit: not emergency dispatch, a cleanup service, or legal advice. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Village of Catskill Code Enforcement and Planning

If you have a notice, keep it and ask which condition needs attention first, what the deadline is, and how the office will confirm that you addressed it.

Role: screening for public benefits and urgent needs; geography: Greene County; the DSS office is in Catskill; cost/eligibility: different assistance programs have different financial and situation-based rules; ask what documents to bring; emergency limit: not dispatch, guaranteed payment, or a guaranteed bed. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Greene County DSS: Temporary and Emergency Assistance

Say right away if you cannot safely stay at home, have an eviction deadline, or are running out of heating fuel. Ask who can help if the office is closed.

Role: protective assessment and service coordination; geography: Greene County residents; cost/eligibility: the county lists adults 18 and older at risk who cannot protect their own interests; ask about impairment, support, and other eligibility criteria; emergency limit: not a routine cleanup service, a guarantee of in-home help, or dispatch. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Greene County Protective Services for Adults

If an adult cannot manage essential needs safely and lacks reliable help, ask what a protective-services assessment would involve.

Role: nonprofit housing referral, prevention, and housing stabilization pathways; geography: based in Catskill; confirm whether a program serves your Greene County address; cost/eligibility: programs have eligibility and funding limits; ask what is open and what proof is required; emergency limit: not a guaranteed walk-in bed or immediate rental payment. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Community Action of Greene County: Housing Assistance

If arrears or a move threaten your housing, ask about screening and next steps. Bring any dates or notices and ask what help is available if the program is full.

Role: confidential advocacy, safety planning, and support for victims of domestic violence and other crimes; geography: Columbia and Greene counties; cost/eligibility: the program lists services as free and confidential; ask which support fits and is available; emergency limit: not dispatch; use 911 for immediate danger. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Columbia Greene Victim Services

If someone is using your home, money, or belongings to control you, use a safe device to ask an advocate about options and safety planning.

Role: nonprofit civil legal intake including housing matters; geography: Albany office serves Greene County; check phone intake before traveling; cost/eligibility: free civil legal aid for eligible applicants; confirm income, case type, and capacity; emergency limit: not dispatch; contacting intake does not extend a court deadline. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Legal Aid Society of Northeastern New York

If you received papers from a landlord or court, have them handy. Give the date you received them and any hearing date when asking for help.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: county clinical evaluation and outpatient mental-health intake; geography: Cairo clinic serves Greene County; cost/eligibility: county residents can request services; ask about insurance, fees, appointment availability, and clinician experience with hoarding; emergency limit: routine intake is not dispatch or verified hoarding-specialty care. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Greene County Mental Health Center

Describe what is hard right now, such as discarding items or using a room. Ask if a clinician has relevant experience or can make a specialty referral.

Role: primary care and family medicine through Columbia Memorial Health; geography: Greene Medical Arts in Catskill; cost/eligibility: confirm appointments, coverage, and out-of-pocket costs; emergency limit: not an emergency department. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Jefferson Heights Family Care

Ask about health problems connected to how you’re managing at home, such as falls or difficulty keeping up with medicines. A primary-care clinician can help you decide whether a referral is useful.

Role: education and directory links for hoarding-related support and care; geography: online; look for providers who serve Greene County or New York by telehealth; cost/eligibility: public information is free; providers set their own fees, eligibility, and availability; emergency limit: not treatment, crisis support, or a local endorsement. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

International OCD Foundation Hoarding Resource Center

Ask a clinician about experience with hoarding disorder and whether they offer care where you live. Check whether a directory entry is accepting new clients.

Role: peer-led recovery support and activities; geography: Catskill location on Water Street; cost/eligibility: the association describes the center as free; confirm hours, activities, and any intake steps; emergency limit: not hoarding-specific treatment, therapy, or emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Mental Health Association of Columbia-Greene Counties: Apogee Center Catskill

Ask what a first visit involves. If you’re nervous about joining a group, ask whether you can start with a brief conversation with a peer specialist.

Role: community food pantry; geography: 50 William Street in Catskill; cost/eligibility: confirm current hours, what to bring, and any service-area or intake rules; emergency limit: not housing placement or an emergency medical service. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Catskill Food Pantry

If your kitchen is hard to use, ask about food that needs little cooking or refrigeration. Check the schedule before arranging a ride.

Role: home energy assessment and eligible efficiency work; geography: Greene County; confirm coverage for the building and address; cost/eligibility: the program screens homeowners and renters for eligibility; ask about income, owner permission, timing, and whether any separate service costs extra; emergency limit: not emergency heating repair, cleanout, or hazardous-material removal. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Community Action of Greene County: Weatherization

Ask which areas an assessor must be able to reach. If you can’t clear access safely, explain that before the visit and ask how to prepare in stages.

Role: heating assistance and application guidance; geography: state program; check the Greene County local district for your application; cost/eligibility: income, household, and benefit rules apply; check the current application window and documentation; emergency limit: not a promise of same-day heat restoration or emergency dispatch. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

New York Home Energy Assistance Program

Keep a heating bill or shutoff notice handy. Ask which benefit may fit if fuel is low or the heat is off.

Role: information and referral for long-term services and supports; geography: Greene County; cost/eligibility: information is free; referred programs can have different costs or requirements; emergency limit: not direct home care, cleanup, or emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Greene County NY Connects

If daily tasks are getting harder, ask what help might make staying at home easier and which options need an assessment.

Role: meal delivery after county screening and assessment; geography: eligible Greene County residents; cost/eligibility: generally age 60 or older with additional criteria; county lists no required charge and accepts voluntary contributions; emergency limit: not a same-day food or medical service. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Greene County Home Delivered Nutrition Services

If it’s hard to shop or cook and you don’t have reliable help, ask about assessment and wait times. For a more immediate need, start with a pantry or 211.

Role: tenant information and referral; geography: Greene and Columbia counties; cost/eligibility: ask about current hours, access, and any costs; legal representation is not offered through this listing; emergency limit: not emergency shelter, dispatch, or a substitute for a lawyer. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Hudson/Catskill Housing Coalition: Tenant Rights Hotline

If you are unsure where to turn after a landlord letter, ask about tenant resources. If there is a court date, seek legal help promptly.

Role: local bus route information; geography: published Catskill stops include Greene Medical Arts and the county office building; cost/eligibility: the operator lists a daily shuttle fare; confirm current fare, times, and accessibility; emergency limit: not ambulance transport, a moving service, or guaranteed door-to-door pickup. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Greene County Transit: Catskill Yellow Shuttle

Check the last return trip before making an appointment. If reaching a stop is difficult, ask transit staff about available options.

Role: county drop-off for accepted waste and recycling; geography: Catskill station and other published county facilities; cost/eligibility: check fees, hours, accepted items, and any special handling requirements; emergency limit: not in-home removal or emergency hazardous-material response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Greene County Catskill Transfer Station

Confirm where large items, electronics, paint, or chemicals belong before loading anything. Ask your own municipality about curbside collection.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Catskill, New York, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight