A Hoarding Alliance local resource guide

Hoarding support in Carthage, Tennessee.

You deserve support that starts with you—not a demand to fix everything at once. This guide brings together verified local, regional, and statewide places to ask about a next step.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You can begin with a conversation, not a cleanup plan.

Fight the Blight is the nonprofit front door for hoarding-related support and virtual groups. Tell us what matters most, and ask what may fit your location and needs. Availability and eligibility are not guaranteed.

A first conversation for people affected by hoarding, friends and family, and community partners. Share only what you choose and ask what support may fit your location and priorities.

Role: nonprofit front door and virtual-group pathway for hoarding-related support; geography: ask about current options for Smith County; cost/eligibility: confirm any eligibility, funding, and fees; emergency limit: not clinical care or emergency response.

For immediate danger

For immediate danger, fire, or a life-threatening medical emergency, call 911. For behavioral-health crisis support in Tennessee, call or text 988 and press 0; statewide mobile crisis is available 24/7. This guide and its peer-support options are not emergency response.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding-related support and organizing services; geography: confirm service territory and remote options for Smith County; cost/eligibility: private-pay—request current rates and scope; emergency limit: not emergency response or a substitute for licensed clinical care.

The Peer Tree

A private-pay pathway for situations not covered by grants. Ask what support is currently available, whether it can serve your area, and what the cost and scope would be before deciding.

Role: digital peer-support tools and community; geography: online access, subject to current availability; cost/eligibility: check current app access and any fees; emergency limit: peer support only—not therapy, crisis care, or emergency support.

Unburied

A digital peer-support option for people affected by hoarding and friends or family supporters. Use it for connection and practical tools, not diagnosis, treatment, or urgent response.

Role: qualified outpatient behavioral-health care navigation; geography: Tennessee residents, including Smith County; cost/eligibility: for eligible uninsured adults and children—confirm criteria and any fees; emergency limit: not an emergency line; call or text 988 for crisis support.

Tennessee Behavioral Health Safety Net provider finder

Tennessee says its Behavioral Health Safety Net serves eligible uninsured residents in all 95 counties, sometimes through a neighboring county location or telehealth. Use the State provider finder and confirm the Smith County intake route, location, eligibility, current services, and cost. No Smith County clinic location was independently confirmed.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency response; geography: United States, including Smith County; cost/eligibility: call for an immediate emergency; emergency limit: immediate danger, fire, or life-threatening medical emergency—not routine service navigation.

911 Emergency Services

Call 911 for immediate danger, fire, or a life-threatening medical emergency. Do not delay emergency help while checking this guide.

Role: emotional and behavioral-health crisis support and mobile crisis connection; geography: statewide Tennessee, including Smith County; cost/eligibility: call or text 988 at no charge; emergency limit: call 911 for immediate danger or urgent medical response.

Tennessee 988 and Mobile Crisis

Tennessee provides 24/7 crisis response statewide. Call or text 988 and press 0 to reach a trained counselor who can connect you with local crisis services, including mobile response when appropriate. Ask the counselor about the available response; this is not routine cleanup or property service.

Role: investigate suspected abuse, neglect, or financial exploitation of adults unable to protect themselves; geography: statewide Tennessee, including Smith County; cost/eligibility: anyone may report a concern; emergency limit: not an emergency dispatch—call 911 if danger is immediate.

Tennessee Adult Protective Services

The State says APS investigates reports involving adults who cannot protect themselves because of a physical or mental limitation, including neglect and exploitation. A report is not a substitute for the person's consent when they can make their own decisions, nor a general hoarding referral. Call to discuss a specific concern.

Role: confidential survivor advocacy, safety planning, and crisis support; geography: Smith County and named Upper Cumberland counties; cost/eligibility: contact advocates to discuss confidential options and current availability; emergency limit: call 911 for immediate danger.

Genesis House — Domestic and Sexual Violence Support

Genesis House and Tennessee's current provider listing include Smith County in its service area. The organization describes a 24-hour hotline, shelter, advocacy, and referrals. Use a safe device if privacy is a concern; call to ask about the safest way to connect and current options. Shelter space is not guaranteed.

Role: county emergency medical response; geography: Smith County; cost/eligibility: 911 response and approved non-emergency transports—ask the county about billing and transport approval; emergency limit: call 911 for emergency response, not this office number.

Smith County EMS

Smith County EMS identifies 24-hour 911 response as its primary responsibility and says approved non-emergency transports may be available. The administrative number is for service questions, not an alternative crisis line.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: public health and primary-care access; geography: Carthage and Smith County; cost/eligibility: primary care uses a household-size and income sliding scale, with a stated $5 visit fee and no turnaway for inability to pay—confirm current terms; emergency limit: not behavioral-health crisis response.

Smith County Health Department

The County lists primary care, immunizations, family planning, WIC, health education, and other services. The stated sliding-scale clinic is primary care, not a verified hoarding-specialty or behavioral-health practice. Call about current services and eligibility.

Role: information and referral plus community-services navigation; geography: Smith County office in Carthage; cost/eligibility: programs have different income, need, documentation, and funding rules; emergency limit: not emergency dispatch or guaranteed financial aid.

UCHRA Smith County Community Services

UCHRA lists CSBG information and referral, energy assistance, weatherization, aging and disability services, and other programs. Its Smith County office sheet lists Carthage contact details. Ask what is open now, what documents are needed, and whether a program can serve your specific need.

Role: door-to-door regional transportation; geography: Smith County and 13 other Upper Cumberland counties; cost/eligibility: listed in-county fare is $2 one-way, with discounts for eligible seniors, veterans, and people with disabilities; emergency limit: scheduled transportation, not emergency medical transport.

UCHRA Public Transportation — Ride Upper Cumberland

The provider lists a Smith County office in Carthage and door-to-door service. Call to confirm booking lead time, trip availability, accessibility, fare, and discount eligibility before making plans; the service page gives differing booking-time details.

Role: public housing information; geography: Town of South Carthage and Smith County; cost/eligibility: HUD income-based eligibility and application rules apply; emergency limit: not emergency shelter, and the authority says it does not administer vouchers or emergency housing.

South Carthage Housing Authority

The housing authority says it administers public housing in Smith County. Its program page states it currently administers only Public Housing, not Section 8/HCV or Emergency Housing. Ask about application status, waitlists, accessibility, and current openings; a listed unit count is not proof of availability.

Role: statewide resource-finding tool for food, housing, utilities, care, and transportation; geography: Tennessee, with location-based searches for Smith County; cost/eligibility: anyone may search, but listed programs set their own rules; emergency limit: not a crisis or dispatch service.

Tennessee Community Compass

This State tool can help locate local programs by need and place. TennCare says it does not operate the listed programs and availability and eligibility vary; contact each organization directly before relying on a listing.

Role: locate food assistance; geography: search by Smith County ZIP code; cost/eligibility: each pantry sets hours and requirements—confirm directly; emergency limit: food locator, not emergency food delivery.

Second Harvest Food Bank of Middle Tennessee — Food Finder

Use the food finder to search for nearby partner programs. We could not independently verify a current Smith County pantry schedule from a first-party local provider page, so call the listed organization before traveling.

Role: municipal curbside and brush pickup information; geography: within Carthage town limits; cost/eligibility: ask the Public Works Department about covered items, timing, and charges; emergency limit: not a cleanup crew, hazardous-material service, or hoarding treatment.

Town of Carthage — Curbside and Brush Pickup

The Town lists curbside pickup of unwanted items and monthly brush pickup. Confirm what items are accepted and how to request service; this limited municipal service is not a whole-home cleanout. Service area is the Town, not all of Smith County.

Role: disposal and recycling information; geography: county sites, including Carthage; cost/eligibility: the County lists a $100-per-ton tipping fee and site-specific accepted materials—confirm current fees and rules; emergency limit: not a hoarding cleanout or hazardous-waste service.

Smith County Solid Waste and Convenience Sites

The County describes landfill and convenience-site categories, schedules, and fees. It says hazardous waste is not accepted and has restrictions for out-of-county tires and mattresses. Check the current page or call before transporting items; these sites do not provide hauling or labor.

Role: land-use, permit, zoning, subdivision, and floodplain information; geography: unincorporated Smith County outside the three city limits; cost/eligibility: ask about parcel-specific rules and application fees; emergency limit: not a hoarding intervention, inspection appeal, or emergency responder.

Smith County Planning Office

Contact the County for property-specific planning questions before making assumptions about a notice or repair. The County states its planning jurisdiction excludes property inside Carthage, Gordonsville, and South Carthage city limits; ask the appropriate city office if the parcel is inside town limits.

Role: public library access, computers, internet, and information; geography: Carthage and Smith County; cost/eligibility: library access is public—confirm card requirements and any service fees; emergency limit: not social services, housing intake, or crisis support.

Smith County Public Library — Carthage Branch

The County lists free public-computer and Wi-Fi access and the Carthage branch at 215 Main Street North. This can be a practical place to access online forms and directories; confirm current hours, access, and available assistance directly.

Role: aging, disability, caregiver, and transportation information; geography: Smith County in the Upper Cumberland region; cost/eligibility: programs differ and may require age, disability, functional, or income eligibility; emergency limit: not emergency response or guaranteed in-home care.

Upper Cumberland Area Agency on Aging and Disability

The State identifies Smith County in the Upper Cumberland AAAD service area. Call for information about appropriate aging or disability programs and ask who provides each service, whether funding is available, and how to apply.

Role: statewide food and community-resource navigation; geography: Tennessee, including Smith County; cost/eligibility: directories are open to search, while each listed program sets its own eligibility; emergency limit: not direct aid or emergency response.

Tennessee Department of Human Services — Community Resources

The State lists food-finder tools and community directories, including United Way 2-1-1 information. Use these links to identify a possible local service, then confirm the provider, hours, coverage, and requirements directly.

Role: explain community-action assistance eligibility and application; geography: Tennessee residents, served through local agencies; cost/eligibility: individual agencies determine eligibility and services; emergency limit: information page, not direct grant payment or guaranteed aid.

Tennessee Community Services Block Grant guidance

The State says people do not receive CSBG funds directly; a local agency may provide services after an eligibility and need review. Contact UCHRA to ask what Smith County programs are currently funded and which documents to bring.

Role: protective-services-linked supports for eligible vulnerable adults; geography: UCHRA region, including Smith County; cost/eligibility: CREST/CREVAA and APS homemaker services have referral and eligibility criteria—confirm with APS or UCHRA; emergency limit: not a public decluttering or housekeeping service for general intake.

UCHRA Community Services — CREST and In-Home Programs

UCHRA says CREST supports Adult Protective Services clients affected by self-neglect, abuse, neglect, or exploitation, while its APS homemaker program receives referrals from APS. These are targeted protective-services pathways, not open enrollment or a guaranteed home cleanout.

Role: referral navigation for addiction treatment; geography: statewide Tennessee; cost/eligibility: call or text for referral information and ask each provider about coverage and fees; emergency limit: not medical emergency response—call 911 if immediate danger.

Tennessee 988 — Addiction Treatment Referral

The Tennessee behavioral-health agency lists a dedicated referral line for substance-use treatment. This is separate from the 988 crisis line and is not a hoarding-specific service.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Carthage, Tennessee, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight