A Hoarding Alliance local resource guide

Hoarding support in Buckhannon, West Virginia.

You deserve support that begins with what matters to you. A small question or one manageable next step is enough to start.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Begin with what would feel helpful now

Fight the Blight is the nonprofit front door and offers virtual peer-support groups; ask about current fit and capacity from Buckhannon or elsewhere. The Peer Tree is a separate private-pay pathway; confirm scope, service area, availability, and fees. Unburied is a digital peer-support pathway, not therapy or emergency support. Local listings are independent options, not endorsements; confirm access, eligibility, cost, and fit directly.

For immediate danger

For immediate danger, fire, rescue, or urgent medical response, call 911. For emotional distress or a behavioral-health crisis, call or text 988, or call Help4WV. For suspected abuse or neglect involving a child or vulnerable adult, West Virginia DoHS accepts reports around the clock. Routine offices and referrals are not emergency dispatch.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding-related support; geography: confirm service area; cost/eligibility: private-pay, ask for current fees and fit; emergency limit: not emergency care.

The Peer Tree

A separate private-pay pathway for hoarding-related support. Ask directly about scope, location, availability, travel, and current fees before making plans. Distinct from Fight the Blight's nonprofit programming and not emergency care.

Role: digital peer support for people and supporters; geography: online; cost/eligibility: confirm current access and terms; emergency limit: not therapy or emergency support.

Unburied

Unburied is a digital peer-support pathway for people affected by hoarding and clutter concerns and for friends and family. It supports connection and ongoing peer support, not therapy, emergency response, or local case management.

Role: basic-needs information and referrals; geography: statewide West Virginia; cost/eligibility: no-cost referral, partner rules vary; emergency limit: not emergency dispatch or guaranteed aid.

West Virginia 211

WV 211 can help look for current food, housing, utility, transportation, health, and family-service options in Upshur County. Call 211 or 1-833-848-9905, or text a ZIP code to 898-211. Options and eligibility vary; the referral line does not guarantee openings or assistance and is not emergency dispatch.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: police, fire, rescue, or urgent medical dispatch; geography: United States; cost/eligibility: emergency response, ambulance charges may vary; emergency limit: immediate danger only.

Immediate emergency response

Call 911 for immediate danger, fire, rescue, or urgent medical response. City and county office numbers are not dispatch. If safe, explain what response would help and any access or mobility concerns.

Role: emotional-distress and behavioral-health crisis support; geography: statewide West Virginia; cost/eligibility: free and confidential; emergency limit: call 911 for immediate danger or urgent medical response.

988 West Virginia

Call or text 988, or use online chat, for emotional distress or a behavioral-health or substance-use crisis. West Virginia's Bureau for Behavioral Health says the Lifeline is free, confidential, and available around the clock. It is not fire, medical, or law-enforcement dispatch; call 911 for immediate danger or urgent medical response.

Role: behavioral-health and substance-use referral and outreach; geography: statewide West Virginia; cost/eligibility: free, confidential support; emergency limit: not emergency dispatch.

Help4WV

West Virginia's Bureau for Behavioral Health lists Help4WV for people and families seeking connection to mental-health, substance-use, treatment, peer-support, and crisis-care resources. Call or text 1-844-435-7498. It is not 911 dispatch or a substitute for urgent medical care.

Role: reports concerning suspected abuse or neglect of children or vulnerable adults; geography: statewide West Virginia; cost/eligibility: state reporting line, no fee stated; emergency limit: 24/7 report line, not emergency dispatch.

West Virginia DoHS abuse or neglect reporting

The West Virginia Department of Human Services lists a centralized 24/7 hotline for reports of suspected abuse or neglect involving children and vulnerable adults: 1-800-352-6513. It is for reporting concerns, not general home-safety inspections, hoarding cleanup, or emergency dispatch. Call 911 for immediate danger or urgent medical response.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: community health-center primary care, chronic-disease services, family planning, immunizations, and pharmacy; geography: Buckhannon; cost/eligibility: insurance and patient charges vary, ask about discounts and 340B drug qualification; emergency limit: routine clinic, not emergency care.

Community Care of West Virginia — Buckhannon primary care

Community Care lists a clinic and pharmacy at 37 West Main Street, Buckhannon, phone 304-473-5600. Posted clinic hours are Monday–Thursday 8 a.m.–8 p.m. and Friday 8 a.m.–5 p.m.; weekends are closed. The provider says its pharmacy participates in the 340B discount-drug program for qualifying patients. Confirm current appointments, accepted coverage, eligibility, and costs. For emergencies, use 911 or an emergency department.

Role: walk-in care for non-emergency illness and injury; geography: Buckhannon; cost/eligibility: charges and insurance coverage vary; emergency limit: not an emergency-department substitute.

CareXpress of Buckhannon

Community Care identifies CareXpress as a nearby walk-in clinic at 77 West Main Street, Buckhannon, with no appointment required and seven-day service. Call the clinic or Community Care first to confirm current hours, wait, coverage, and costs. It is described for non-emergency conditions; use 911 or an emergency department for urgent danger or severe symptoms.

Role: hospital emergency medicine; geography: Buckhannon and surrounding area; cost/eligibility: insurance, financial assistance, and charges vary; emergency limit: emergency department, call 911 for dispatch.

St. Joseph's Hospital Emergency Department

WVU Medicine lists St. Joseph's Hospital Emergency Department at 1 Amalia Drive, Buckhannon, phone 304-473-2000, with emergency medicine on site. Hospital care is not a substitute for calling 911 when dispatch or transport is needed. Ask the hospital about insurance, financial assistance, and charges when appropriate.

Role: outpatient behavioral-health group and individual therapy, psychiatric evaluation, and medication management; geography: Buckhannon; cost/eligibility: designed for older adults, typically age 65 and older; confirm clinical fit, insurance, fees, and openings; emergency limit: scheduled outpatient care, not crisis response.

Senior Life Solutions at St. Joseph's Hospital

WVU Medicine says its Senior Life Solutions program at St. Joseph's Hospital supports older adults, typically age 65 and over, with outpatient group and individual therapy, psychiatric evaluation, and medication management. The program is at 102 Pallottine Drive, Building P; call 304-460-7455 to ask about current eligibility, referral, insurance, cost, and availability. It is not emergency care.

Role: county public-health services; geography: Upshur County; cost/eligibility: appointments, fees, coverage, and programs vary; emergency limit: not emergency care or dispatch.

Upshur-Buckhannon Health Department

State and public-health directories list Upshur-Buckhannon Health Department at 15 North Locust Street, Buckhannon, phone 304-472-2810. Contact the department to verify current services, hours, appointment needs, insurance or fees, and accessibility before visiting. A public-health office is not emergency medical care.

Role: nutrition assistance for eligible participants; geography: Upshur County; cost/eligibility: WIC program screening and eligibility rules apply; emergency limit: not emergency food or medical care.

Upshur County WIC

The West Virginia WIC clinic directory lists Upshur County WIC at 33 Southfork Plaza Drive, Buckhannon, phone 304-472-4714, with posted weekday hours. Call first to confirm appointments, current hours, eligibility, and available services. WIC is a nutrition program, not emergency food or medical care.

Role: public benefits and family/social-service access; geography: Upshur County; cost/eligibility: program-specific rules and determinations apply; emergency limit: routine office, not emergency dispatch.

Upshur County Department of Human Services

The state lists the Upshur County DoHS office at 34 Auction Lane, Buckhannon, phone 304-473-4230, weekdays 8:30 a.m.–5 p.m. Listed programs include SNAP, Medicaid, WVCHIP, non-emergency medical transportation, emergency assistance, LIEAP, adult protective services, and homeless services. Eligibility and current application procedures vary; call or use WV PATH to ask what is available. The office is not emergency dispatch.

Role: state online public-benefit application and renewal portal; geography: statewide West Virginia; cost/eligibility: program requirements and state determinations apply; emergency limit: not emergency assistance dispatch.

West Virginia PATH benefits portal

West Virginia PATH is the online portal for applying for and managing public-assistance programs. The Upshur County DoHS office lists SNAP, Medicaid, WVCHIP, child-care assistance, LIEAP, and other services. Use the portal or contact the county office for help; submitting an application does not guarantee eligibility or payment. Not emergency dispatch.

Role: public-housing application and housing information; geography: Buckhannon; cost/eligibility: income, household, and program rules apply; current list status and placement timing must be confirmed; emergency limit: no immediate housing placement guaranteed.

Buckhannon Housing Authority

The Housing Authority lists its office at 23½ Hinkle Drive, Buckhannon, phone 304-472-1305, and provides an online public-housing application portal. The portal has displayed the public-housing application list as open, but openings and status can change. Contact the Authority to confirm which programs are accepting applications, eligibility, required documents, and expected wait time. This is not emergency shelter.

Role: housing and homelessness information, locator, and referral pathways; geography: statewide West Virginia, including Upshur County; cost/eligibility: local providers and programs set their own rules; emergency limit: HUD is not a direct service or shelter provider and placement is not guaranteed.

HUD West Virginia housing resources

HUD's West Virginia page links help for homelessness, affordable housing, rent and eviction resources, housing counselors, and housing-quality questions. HUD says people who are homeless or at risk should contact 211 for a local provider; the locator does not itself provide housing or promise a bed, funding, or response time. For immediate danger, call 911.

Role: parent/family support, resource navigation, workshops, and emergency baby or hygiene supplies; geography: Upshur County; cost/eligibility: ask about current participation and supply eligibility; emergency limit: not emergency shelter or crisis dispatch.

Upshur County Family Support Center — Mountain CAP

Mountain CAP describes its Upshur County Family Support Center as a community hub for families, with parenting and life-skills workshops, parent support groups, a resource navigator, tutoring, English classes, employment-readiness help, and emergency baby and hygiene supplies. Contact Mountain CAP through its current program page to confirm intake, location, hours, eligibility, and available supplies before visiting.

Role: local family-service coordination and resource connections; geography: Upshur County; cost/eligibility: ask about current referrals and program rules; emergency limit: network is not a crisis line or guarantee of service openings.

Upshur County Family Resource Network

West Virginia's Family Resource Network directory lists Upshur County's network at 304-473-1051 and describes local coordination to connect children and families with community resources. Ask which local organizations and programs currently fit a need; verify each service, cost, eligibility, and opening directly with its provider.

Role: home repair/replacement program information; geography: program lists Upshur, Braxton, and Webster counties; cost/eligibility: funding, property rules, household eligibility, and current intake must be confirmed; emergency limit: not emergency repair dispatch or a cleanout service.

Mountain CAP Repair and Replace Program

Mountain CAP lists its Repair and Replace Program as serving Upshur, Braxton, and Webster counties. Contact the agency to ask whether current funding and intake are available, which repairs qualify, who is eligible, whether any contribution applies, and what property documentation is needed. Listing the program does not guarantee a project or response time.

Role: housing-stability support for eligible veterans and families; geography: provider lists Upshur among its service counties; cost/eligibility: veteran, household, and program screening rules apply; emergency limit: not emergency shelter or guaranteed housing placement.

Mountain CAP Supportive Services for Veteran Families

Mountain CAP lists Supportive Services for Veteran Families among its programs serving Upshur County and several nearby counties. Veterans and households should contact the program to confirm current service area, eligibility, intake, and available assistance. The listing does not promise immediate shelter, funds, or housing placement.

Role: local fixed-route, route-deviation, and reserved demand-response public transportation; geography: Buckhannon and Upshur County; cost/eligibility: route and demand-response fares vary, confirm current rates and reservations; emergency limit: scheduled transportation, not ambulance or urgent dispatch.

Country Roads Transit — Buckhannon and Upshur County

Country Roads Transit describes a Buckhannon loop and Upshur County transportation, including route deviation and reserved demand-response trips. Its site says riders should call about one day ahead for some services; times and prices can differ by route and distance. Contact the provider at 304-636-6472 or 1-877-636-6472 to confirm current timetable, accessibility, reservation rules, and fare before travel. Not emergency medical transport.

Role: scheduled non-emergency transportation to covered services; geography: statewide, including Upshur County; cost/eligibility: Medicaid/WVCHIP membership and service rules apply; emergency limit: non-ambulance medical travel only, not 911 transport.

West Virginia Medicaid and WVCHIP non-emergency medical rides

West Virginia's Bureau for Medical Services says eligible Medicaid and WVCHIP members can arrange covered non-emergency, non-ambulance trips through the statewide broker, Modivcare. Call 1-844-549-8353 to ask about covered destinations, advance scheduling, mileage reimbursement, and current procedures. This service is not general public transit or ambulance response; call 911 for emergencies.

Role: navigation to aging- and disability-related supports; geography: statewide phone-based navigation; cost/eligibility: programs and local availability vary; emergency limit: navigator, not in-person emergency response.

West Virginia Aging and Disability Resource Center

The state-supported resource center can help people explore aging- and disability-related services, supports, and ways to remain safe at home. Ask about current Upshur County options, screening, cost, and availability. It is not a local walk-in office or emergency response service.

Role: older-adult meals, activities, information, and support services; geography: Upshur County; cost/eligibility: welcomes county residents age 60+ and spouses; ask about meal, transportation, and in-home service criteria and contributions; emergency limit: not emergency home care or dispatch.

Upshur County Senior Center

The Upshur County Senior Center is based in Buckhannon and welcomes county residents age 60 and older and their spouses. Its program pages describe meals and social activities, with additional services to ask about, including transportation, in-home support, and benefits navigation. Call 304-472-0528 to confirm current site, hours, meal access, service-area limits, fees or suggested contributions, and eligibility.

Role: public library, learning, technology, and information access; geography: Buckhannon and Upshur County; cost/eligibility: card, borrowing, printing, and meeting-room terms vary; emergency limit: public information service, not case management or crisis response.

Upshur County Public Library

The West Virginia Library Commission lists the library at 1150 Route 20 South Road, Buckhannon, phone 304-473-4219. The library describes computers and Wi-Fi, circulating materials, technology assistance, and meeting rooms; some services have specific requirements or charges. Contact the library to confirm current hours, accessibility, library-card eligibility, and fees before visiting.

Role: municipal recycling and household-waste information; geography: city and listed Upshur County service area; cost/eligibility: service boundary, accepted materials, collection, and fees must be checked; emergency limit: not a cleanout, hauling contractor, or hazardous-materials response.

City of Buckhannon recycling and bulky-goods information

The City describes recycling drop-off at its Mudlick Road facility and lists accepted household materials, electronics, and appliances. Some curbside or yard-waste services depend on being within the City's service area. Check the City's current accepted-material list, operating hours, collection limits, and any fee before loading or traveling. This is ordinary waste service, not a hoarding cleanout or hazardous-materials service.

Role: municipal office routing for utilities, streets, waste, library, and other services; geography: City of Buckhannon service area; cost/eligibility: city-limit rules, utility account terms, fees, and hours vary; emergency limit: routine directory, not dispatch or property cleanout service.

City of Buckhannon department directory

The City directory lists City Hall and municipal departments, including water, sewer, streets, waste, building permits, and police and fire contacts. Call City Hall at 304-472-1651 to confirm which office handles a question, current address, hours, service boundary, and fees. Routine municipal contacts are not 911 dispatch and do not provide a general cleanout service.

Role: county-government information and routing to public offices; geography: Upshur County; cost/eligibility: department procedures, records, fees, and hours vary; emergency limit: administrative directory, not emergency dispatch.

Upshur County Commission and offices

Upshur County posts Commission information, meetings, and links to county offices. Use the county's site to identify the right office, then confirm its current location, hours, records rules, and fees before visiting. County administrative contacts are not emergency dispatch or guaranteed human-service intake.

Role: official court, clerk, and public-record contact information; geography: Upshur County; cost/eligibility: court procedures, filing charges, and public access rules vary; emergency limit: court office, not legal advice or emergency response.

Upshur County courts and courthouse contacts

The West Virginia Judiciary identifies Buckhannon as the Upshur County seat and lists county court and clerk contacts at the courthouse. Contact the relevant clerk to verify current office hours, public-record access, forms, and filing fees. Court staff do not provide legal advice; people seeking civil legal help can contact Legal Aid of West Virginia.

Role: civil legal information and possible legal representation; geography: statewide organization lists Upshur County in its Elkins office service area; cost/eligibility: services are free for eligible applicants, screening applies, and court filing fees may remain; emergency limit: not criminal defense or emergency response.

Legal Aid of West Virginia — Upshur County service area

Legal Aid of West Virginia lists Upshur County among the counties served by its Elkins office. The organization says its services are free for eligible clients, though court filing fees may apply. Apply online or call 1-866-255-4370 during posted intake hours; call rather than use online intake if a hearing or filing deadline is within 10 days. Legal Aid does not handle criminal cases and does not provide emergency dispatch.

Role: county extension education and outreach; geography: Upshur County; cost/eligibility: offerings, enrollment, and fees vary; emergency limit: not social-service intake or emergency care.

WVU Extension — Upshur County

WVU Extension lists its Upshur County office at 91 West Main Street, Suite 102, Buckhannon, phone 304-473-4208, weekdays 8 a.m.–4 p.m. The office lists family nutrition, agriculture and natural resources, and 4-H staff. Ask what current programs are available, whether registration or fees apply, and what is accessible remotely. This is not emergency or human-services intake.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Buckhannon, West Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight