A Hoarding Alliance local resource guide

Hoarding support in Binghamton, New York.

You can ask for support without agreeing to a cleanout. Start with what would make the home safer or easier to use today, such as keeping an exit open, reaching the bathroom, or letting someone in. If you are helping someone else, agree on one task and ask what they want left alone.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Find the right help for the next step

If a notice, inspection, shutoff, or shelter need has a deadline, keep the paperwork and lead with the date when you ask for housing, legal, or county help. If there is no deadline, you can start with peer support or a conversation about treatment.

Ask what a first conversation would cover or how a virtual group works. You can ask without sending photos or arranging a home visit.

Role: nonprofit front door for hoarding support and virtual groups; geography: ask about joining online from Binghamton or elsewhere in Broome County; cost/eligibility: confirm registration, group fit and any fees; funded local home services are not assumed; emergency limit: not therapy or emergency response.

For immediate danger

For an active fire, serious injury, or immediate danger, get to safety if you can and call 911. Give the address, unit or floor, and tell the dispatcher if an entrance is blocked or someone needs help leaving.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding support, sorting and organizing conversations, and practical planning; geography: ask whether Binghamton or your Broome County address is in scope; cost/eligibility: private-pay rates, travel, pace, consent, and service fit must be confirmed; emergency limit: not emergency response or a substitute for licensed care. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

The Peer Tree

Use this route when grant-funded nonprofit support does not fit or when you want private-pay planning. Ask what support can begin without a whole-home visit.

Role: digital peer-support pathway for people affected by hoarding and for friends or family; geography: online access from Binghamton or anywhere; cost/eligibility: confirm current access and features; emergency limit: not therapy, crisis response, diagnosis, or emergency support. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Unburied

Use Unburied for peer perspective, structured tools, groups, and ongoing momentum between conversations. It does not assess a home or dispatch help.

Role: free information and referral navigation for health and human services; geography: Broome, Chenango, Delaware, Otsego, and Tioga Counties; cost/eligibility: free, confidential, and open to all, with program eligibility determined by each provider; emergency limit: call 911 for a life-threatening emergency. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

211 Susquehanna River Region

Dial 211 or 1-800-901-2180 and say whether you need housing, food, utilities, transportation, behavioral health, or another local pathway. Ask the specialist to confirm current hours and eligibility.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch for active fire, serious injury, or immediate danger; geography: give the exact street address, floor or unit, and access barriers; cost/eligibility: do not wait for program intake; medical or transport charges may vary; emergency limit: for emergencies, not routine referrals or cleanup. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

911: Immediate Danger

Call from a safe place if possible. Say whether anyone is still inside or needs help leaving.

Role: 24/7 crisis counseling and safety support; geography: call or text from Binghamton, Broome County, or anywhere in the United States; cost/eligibility: free and confidential; emergency limit: call 911 for immediate physical danger and do not use 988 as a cleanup or inspection line. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

988 Suicide & Crisis Lifeline

Call or text 988 if you or someone with you is thinking about suicide, feels unsafe, or needs crisis support. Tell the counselor if the home has blocked exits or other safety concerns.

Role: hospital-based psychiatric emergency assessment and short-term crisis care; geography: Binghamton General Hospital and the Broome County crisis system; cost/eligibility: ask about intake, insurance, and current emergency-department instructions; emergency limit: for psychiatric emergencies, not routine hoarding consultation or cleanup. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

UHS Comprehensive Psychiatric Emergency Program

Broome County lists the 24-hour crisis line at 607-762-2302. Call first when safe or go to an emergency department for an urgent psychiatric evaluation.

Role: phone or in-person behavioral-health crisis response; geography: adults, adolescents, children, families, and community providers in Broome County; cost/eligibility: ask about current response scope and safety screening; emergency limit: not 911 dispatch, fire response, or a guaranteed response time. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

MHAST Mobile Crisis Response

Call 607-766-1369. The current program page lists daily hours of 10:00 a.m.–10:00 p.m., with holiday exceptions; confirm availability when you call.

Role: 24/7 listening, encouragement, and community-resource information from NYS Certified Peer Specialists; geography: phone support from Broome County and beyond; cost/eligibility: call for current access; emergency limit: not emergency dispatch, therapy, or a substitute for 911 or 988. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

MHAST Peer Support Warm Line

Call 607-240-7291 when you want to talk with someone who can listen and help identify a next step without assessing the home.

Role: county mental-health information, local licensed-agency contacts, and crisis-system navigation; geography: Broome County; cost/eligibility: each listed agency sets intake, coverage, fees, and eligibility; emergency limit: the department page directs mental-health emergencies to the Crisis Center or 911. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Broome County Mental Health Department

Use the department page to compare local outpatient and crisis contacts. Ask whether a clinician has current hoarding-disorder experience rather than assuming it.

Role: emergency housing, Temporary Assistance, SNAP, Medicaid, HEAP, and shelter-arrears screening; geography: Broome County; cost/eligibility: household circumstances and documentation determine eligibility and payment, and applying does not guarantee assistance; emergency limit: not a real-time shelter-capacity guarantee. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Broome County DSS Emergency Housing & Assistance

Call 607-778-1100 or visit 36–42 Main Street, Binghamton. If housing is at risk, ask about Emergency Assistance or the Shelter Arrears Eviction Forestallment Program before a deadline passes.

Role: state-mandated protective-services intake for adults 18+ who are impaired, at risk of harm, and without someone able and willing to help; geography: adults residing in Broome County; cost/eligibility: intake determines whether the statutory criteria fit; emergency limit: not emergency dispatch and not a routine cleanup referral. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Broome County Protective Services for Adults

Call 607-778-2635 during the listed walk-in hours, 8:00 a.m.–4:00 p.m. Monday–Friday. Describe the safety concern and ask what information the intake team needs.

Role: municipal housing and property-maintenance rules and enforcement procedures; geography: City of Binghamton only, not every Broome County municipality; cost/eligibility: inspection, permits, deadlines, and remedies depend on the property and code process; emergency limit: not treatment, peer support, or emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

City of Binghamton Housing & Property Maintenance Code

Read the code before responding to a notice, and verify the current code-enforcement contact with the City. A city code does not establish authority in Johnson City, Endicott, Vestal, or another municipality.

Role: national fire-safety education about hoarding-related hazards; geography: general guidance that can be discussed with a local fire department; cost/eligibility: free public information; emergency limit: education is not an inspection, evacuation plan, or emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

USFA Hoarding Fire-Safety Guidance

Use the guidance to identify blocked exits, unsafe heating, overloaded electrical systems, and access barriers. For an active hazard, leave if possible and call 911.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: free peer-led wellness groups, social activities, and recovery support; geography: Binghamton program for adults 18+; cost/eligibility: groups are free but first-time registration and current schedules must be confirmed; emergency limit: not emergency response or licensed therapy. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

MHAST Sunrise Wellness Program

Call or text 607-644-2557 to ask about open peer-support, grief, activity, or creative groups. You do not need to start by discussing the home.

Role: voluntary peer-supported short-term residence for adults experiencing a mental-health crisis; geography: Broome County; cost/eligibility: age 18+, medical and physical stability, screening, housing to return to, sobriety, and other program requirements apply; emergency limit: not a hospital emergency department or guaranteed placement. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

MHAST Supportive Crisis Residence

Call 607-771-8888 option 2 to ask about screening. The current page says stays may be up to 28 days for eligible residents and that the program is open 24/7.

Role: outpatient mental-health clinic licensed by the New York State Office of Mental Health; geography: 184 Court Street, Binghamton, with service scope and appointments confirmed by the clinic; cost/eligibility: ask about intake, insurance, fees, and treatment fit; emergency limit: not emergency response or confirmed hoarding-specialty care. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Guthrie Binghamton Mental Health

The current clinic page lists psychosocial and psychiatric assessment, individual/family/group psychotherapy, and medication management. Ask directly whether hoarding disorder is within the clinician’s experience.

Role: county-maintained list of local mental-health and crisis agencies; geography: Broome County; cost/eligibility: each agency sets intake, insurance, fees, and age/service limits; emergency limit: use the crisis contacts or 911 for immediate danger. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Broome County Licensed Behavioral-Health Contacts

Broome County lists Greater Binghamton Health Center, Family & Children’s Counseling Services, Guthrie Binghamton Mental Health, and UHS outpatient mental health. Confirm current openings and whether the provider treats hoarding disorder specifically.

Role: public-benefit intake and document submission for SNAP, Temporary Assistance, Medicaid, HEAP, employment, and daycare; geography: Broome County residents; cost/eligibility: income, household, resources, and program rules determine eligibility; emergency limit: not emergency shelter or medical care. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Broome County DSS SNAP, Medicaid & HEAP

Call 607-778-1100 during the listed call-center hours or use MyBenefits and NYDocSubmit. Ask what documentation is needed and whether an emergency or expedited pathway applies.

Role: information, assistance, and referrals for older adults, caregivers, people with disabilities, and long-term services and supports; geography: Broome County and NY Connects service navigation; cost/eligibility: programs have different age, income, functional, and funding rules; emergency limit: not emergency response or a promise of placement. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Broome County Office for Aging & NY Connects

Call 607-778-2411 for Office for Aging or 607-778-2278 for NY Connects. Ask about in-home support, caregiver help, housing, benefits, and services that may reduce risk without forcing a cleanout.

Role: Meals on Wheels, senior-center meals, nutrition counseling, activities, and related aging supports; geography: Broome County, with eligibility and locations varying by program; cost/eligibility: confirm age, homebound status, contributions, reservations, and current schedule; emergency limit: not emergency food or medical care. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Broome County Meals, Nutrition & Senior Centers

Call 607-778-2411 to ask about Meals on Wheels, nutrition counseling, or a nearby senior center. Ask whether a visit or delivery option is available if leaving home is difficult.

Role: fixed-route, paratransit, and county transportation information; geography: Broome County, with routes and eligibility varying by service; cost/eligibility: fares, reduced-fare IDs, advance booking, and paratransit eligibility must be confirmed; emergency limit: not emergency transport. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

BC Transit & BC Junction

Use the BC Junction at the Greater Binghamton Transportation Center for route information, or call 607-763-4464. Ask about the stop closest to the office or service you need.

Role: civil legal help and housing-rights navigation; geography: Binghamton office serving a regional Southern Tier area; cost/eligibility: income, case type, county, and capacity determine eligibility; emergency limit: not legal advice from this guide and not emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Legal Aid Society of Mid-New York — Binghamton

The Binghamton office is at 105 Court Street, third floor. Ask about landlord-tenant issues, benefits, disability rights, or a notice affecting housing; bring the paperwork and deadlines.

Role: nonprofit family support, food, clothing, housing, and utility-assistance navigation; geography: current public notice says limited rental, mortgage, or utility assistance is focused on housing in Binghamton; cost/eligibility: funding and eligibility are limited and change; emergency limit: not emergency shelter or guaranteed payment. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Broome County Urban League

Review the current intake notice before applying. Ask which assistance is open, what documentation is needed, and whether your Binghamton address is within the current funding scope.

Role: recycling, household hazardous-waste, electronics, landfill, and disposal guidance; geography: Broome County residents, with some programs residents-only and municipal rules varying; cost/eligibility: proof of residency, material limits, fees, and accepted loads must be confirmed; emergency limit: not a cleanout contractor or a promise that a load is accepted. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Broome County Solid Waste & Landfill

Use the county’s material guide before moving anything. The current landfill pages list resident rules, accepted materials, and 2026 fees; call 607-778-2250 when the material or jurisdiction is unclear.

Role: public-health education, prevention, and county health programs; geography: Broome County; cost/eligibility: program-specific intake, appointments, and eligibility apply; emergency limit: not emergency medical care or an inspection of a private home. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Broome County Health Department

Use the department for public-health questions and prevention resources. Ask which program handles the issue and confirm current hours before traveling.

Role: public library access, information, internet, and community navigation; geography: Binghamton and Broome County library locations; cost/eligibility: cards, computers, rooms, and program access vary by location; emergency limit: not shelter, crisis care, or a legal or medical provider. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Broome County Public Library

A library can be a neutral place to use the web, print documents, or ask for current local directories. Confirm the branch, accessibility, hours, and card requirements.

Role: county court and civil-contact directory for housing, benefits, and related legal navigation; geography: Broome County courts and municipalities; cost/eligibility: court procedures, filing fees, and legal-aid eligibility vary; emergency limit: a court directory is not legal advice or emergency help. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Broome County Courts & Civil Contacts

Use the current county directory to identify the right court or legal-aid contact, and ask Legal Aid or a qualified attorney what applies to your situation before missing a deadline.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Binghamton, New York, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight