The Peer Tree
Use this route when grant-funded nonprofit support does not fit or when you want private-pay planning. Ask what support can begin without a whole-home visit.
A Hoarding Alliance local resource guide
You can ask for support without agreeing to a cleanout. Start with what would make the home safer or easier to use today, such as keeping an exit open, reaching the bathroom, or letting someone in. If you are helping someone else, agree on one task and ask what they want left alone.
Start here - Fight the Blight
If a notice, inspection, shutoff, or shelter need has a deadline, keep the paperwork and lead with the date when you ask for housing, legal, or county help. If there is no deadline, you can start with peer support or a conversation about treatment.
Ask what a first conversation would cover or how a virtual group works. You can ask without sending photos or arranging a home visit.
Role: nonprofit front door for hoarding support and virtual groups; geography: ask about joining online from Binghamton or elsewhere in Broome County; cost/eligibility: confirm registration, group fit and any fees; funded local home services are not assumed; emergency limit: not therapy or emergency response.
For an active fire, serious injury, or immediate danger, get to safety if you can and call 911. Give the address, unit or floor, and tell the dispatcher if an entrance is blocked or someone needs help leaving.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
Use this route when grant-funded nonprofit support does not fit or when you want private-pay planning. Ask what support can begin without a whole-home visit.
Use Unburied for peer perspective, structured tools, groups, and ongoing momentum between conversations. It does not assess a home or dispatch help.
Dial 211 or 1-800-901-2180 and say whether you need housing, food, utilities, transportation, behavioral health, or another local pathway. Ask the specialist to confirm current hours and eligibility.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Call from a safe place if possible. Say whether anyone is still inside or needs help leaving.
Call or text 988 if you or someone with you is thinking about suicide, feels unsafe, or needs crisis support. Tell the counselor if the home has blocked exits or other safety concerns.
Broome County lists the 24-hour crisis line at 607-762-2302. Call first when safe or go to an emergency department for an urgent psychiatric evaluation.
Call 607-766-1369. The current program page lists daily hours of 10:00 a.m.–10:00 p.m., with holiday exceptions; confirm availability when you call.
Call 607-240-7291 when you want to talk with someone who can listen and help identify a next step without assessing the home.
Use the department page to compare local outpatient and crisis contacts. Ask whether a clinician has current hoarding-disorder experience rather than assuming it.
Call 607-778-1100 or visit 36–42 Main Street, Binghamton. If housing is at risk, ask about Emergency Assistance or the Shelter Arrears Eviction Forestallment Program before a deadline passes.
Call 607-778-2635 during the listed walk-in hours, 8:00 a.m.–4:00 p.m. Monday–Friday. Describe the safety concern and ask what information the intake team needs.
Read the code before responding to a notice, and verify the current code-enforcement contact with the City. A city code does not establish authority in Johnson City, Endicott, Vestal, or another municipality.
Use the guidance to identify blocked exits, unsafe heating, overloaded electrical systems, and access barriers. For an active hazard, leave if possible and call 911.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
Call or text 607-644-2557 to ask about open peer-support, grief, activity, or creative groups. You do not need to start by discussing the home.
Call 607-771-8888 option 2 to ask about screening. The current page says stays may be up to 28 days for eligible residents and that the program is open 24/7.
The current clinic page lists psychosocial and psychiatric assessment, individual/family/group psychotherapy, and medication management. Ask directly whether hoarding disorder is within the clinician’s experience.
Broome County lists Greater Binghamton Health Center, Family & Children’s Counseling Services, Guthrie Binghamton Mental Health, and UHS outpatient mental health. Confirm current openings and whether the provider treats hoarding disorder specifically.
Call 607-778-1100 during the listed call-center hours or use MyBenefits and NYDocSubmit. Ask what documentation is needed and whether an emergency or expedited pathway applies.
Call 607-778-2411 for Office for Aging or 607-778-2278 for NY Connects. Ask about in-home support, caregiver help, housing, benefits, and services that may reduce risk without forcing a cleanout.
Call 607-778-2411 to ask about Meals on Wheels, nutrition counseling, or a nearby senior center. Ask whether a visit or delivery option is available if leaving home is difficult.
Use the BC Junction at the Greater Binghamton Transportation Center for route information, or call 607-763-4464. Ask about the stop closest to the office or service you need.
The Binghamton office is at 105 Court Street, third floor. Ask about landlord-tenant issues, benefits, disability rights, or a notice affecting housing; bring the paperwork and deadlines.
Review the current intake notice before applying. Ask which assistance is open, what documentation is needed, and whether your Binghamton address is within the current funding scope.
Use the county’s material guide before moving anything. The current landfill pages list resident rules, accepted materials, and 2026 fees; call 607-778-2250 when the material or jurisdiction is unclear.
Use the department for public-health questions and prevention resources. Ask which program handles the issue and confirm current hours before traveling.
A library can be a neutral place to use the web, print documents, or ask for current local directories. Confirm the branch, accessibility, hours, and card requirements.
Use the current county directory to identify the right court or legal-aid contact, and ask Legal Aid or a qualified attorney what applies to your situation before missing a deadline.
A note from the Alliance
This guide is anchored in Binghamton, New York, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight