A Hoarding Alliance local resource guide

Hoarding support in Billings, Montana.

You do not have to solve everything at once. Start with the safest next step, then add the right local support around it.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

A respectful place to begin

These starting points help you choose a path without treating a difficult home situation like a character flaw. Ask what is available now, what it costs, and what the service does not cover.

A respectful first conversation about what is happening, what feels urgent, and which next step may fit.

Role: nonprofit first-conversation and virtual peer-group front door; geography: remote, ask about Billings or Yellowstone County; cost/eligibility: confirm current program fit and availability; emergency limit: nonclinical support is not therapy, crisis response, shelter, or cleanup.

Connect with Fight the Blight Call or text (724) 739-3785
For immediate danger

If anyone is in immediate danger, call 911. For a mental-health crisis or thoughts of suicide, call or text 988. Neither service is a hoarding cleanup, housing guarantee, or property-preservation program.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding support, sorting, organizing, decluttering, deep-cleaning, and family guidance; geography: confirm Billings/Yellowstone County travel or remote availability; cost/eligibility: private-pay rates, scope, scheduling, and travel must be confirmed; emergency limit: not 911, crisis care, medical treatment, or guaranteed housing. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

The Peer Tree

A private-pay pathway when grant-funded or public services do not cover the kind of hands-on or ongoing support needed.

Review private-pay support
Role: digital peer support and self-guided tools; geography: online, available subject to current access; cost/eligibility: confirm current plan or group details; emergency limit: not therapy, medical care, crisis response, or emergency support. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Unburied

A judgment-free digital pathway for personal support, friends and family, groups, and steady momentum between local conversations.

Explore digital peer support
Role: statewide resource navigation; geography: Montana, including Yellowstone County; cost/eligibility: ask the navigator to confirm current program rules, wait times, and service area; emergency limit: not emergency dispatch or a cleanup provider. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Montana 211

Use 211 to ask about current housing, food, transportation, health, and community-service options when you are unsure where to start.

Call or search 211 211

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: county government and service navigation; geography: Yellowstone County, whose county seat is Billings; cost/eligibility: public offices set their own filing, records, and program rules; emergency limit: not emergency dispatch or a cleanup provider. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Yellowstone County government

Use the official county site and facts page to confirm current offices, notices, forms, and contacts before traveling.

Review county information
Role: municipal service navigation; geography: Billings city limits; cost/eligibility: department rules, permits, and fees vary; emergency limit: not 911 or an emergency cleanup service. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

City of Billings departments

The city services directory routes questions about planning, building, code enforcement, police, fire, public works, transit, and utilities.

Review city services
Role: municipal and county nuisance, land-use, building, and related code navigation; geography: jurisdiction depends on the property; cost/eligibility: complaint, inspection, correction, and permit rules must be confirmed; emergency limit: not 911, crisis care, or a cleanup crew. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Billings and Yellowstone County code enforcement

Use the current city code-enforcement information to identify the right jurisdiction and understand that complaints may lead to inspection or compliance steps.

Review code-enforcement options 406-652-2050
Role: county building, permit, and public-works navigation; geography: unincorporated Yellowstone County and county services; cost/eligibility: permit, inspection, and disposal rules vary; emergency limit: not emergency dispatch or household cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Yellowstone County Public Works

Ask which county office handles a property, building, access, or waste question before relying on a city process.

Review county public works
Role: public-safety and non-emergency law-enforcement navigation; geography: Billings city limits; cost/eligibility: call routing and response depend on the situation and jurisdiction; emergency limit: call 911 for immediate danger, not this page or a cleanup provider. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Billings Police Department

Use the city services directory to confirm current non-emergency and reporting options; do not use code enforcement or a resource guide for an active emergency.

Review public-safety contacts
Role: crisis stabilization and behavioral-health/social-service access; geography: 704 N 30th Street, Billings; cost/eligibility: the city says access is regardless of ability to pay, but confirm current intake and capacity; emergency limit: not a hoarding cleanup or housing guarantee; call 911 for immediate danger. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Community Crisis Center

The city identifies the Community Crisis Center as a first point of access for mental-health, substance-use, and social-service crisis stabilization.

Review crisis-center information 406-259-8800
Role: integrated medical, mental-health, and substance-use care; geography: Billings and RiverStone Health clinic patients; cost/eligibility: clinic intake, insurance, sliding-fee, and appointment rules must be confirmed; emergency limit: not 911 or emergency dispatch. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

RiverStone Health Integrated Behavioral Health

RiverStone says behavioral-health services are available to RiverStone Health Clinic patients and include counseling, medication-related care, and referrals.

Review RiverStone behavioral health
Role: community behavioral-health system navigation and coordination; geography: Yellowstone County; cost/eligibility: coalition resources and referrals do not establish treatment eligibility; emergency limit: not 911, 988, therapy, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Yellowstone County Behavioral Health Coalition

The coalition describes coordinated prevention, crisis, treatment, and recovery work and points people to current local and statewide resources.

Review behavioral-health coalition
Role: hospital-system mental-health and medical-care navigation; geography: Billings and surrounding region; cost/eligibility: confirm current service, insurance, payment, and appointment requirements; emergency limit: call 911 for immediate danger. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Billings Clinic mental-health care

Ask the health system for the current behavioral-health or medical point of contact and explain what kind of support is needed.

Review Billings Clinic services
Role: state child and family services and public-benefit navigation; geography: Yellowstone County office at 2525 4th Avenue North, Suite 309, Billings; cost/eligibility: state program rules and intake apply; emergency limit: not 911 or a cleanup service. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Montana DPHHS Yellowstone County office

Use the state county-office directory to confirm current office contacts and the right DPHHS program before traveling.

Find the county office 406-657-3120
Role: county and state public-health navigation; geography: Yellowstone County; cost/eligibility: public-health programs, inspections, and referrals set their own rules; emergency limit: not emergency dispatch or household cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Yellowstone County Public Health

Use the state county and tribal health directory to confirm current public-health contacts and programs.

Review public-health contacts
Role: shelter and housing-stability navigation; geography: Billings and nearby service providers; cost/eligibility: each shelter or housing program sets its own eligibility, intake, and capacity; emergency limit: not a guarantee of a bed, permanent housing, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

City of Billings shelter and housing directory

The city directory lists shelter, disaster housing, supportive housing, and housing-authority contacts; confirm current availability before traveling.

Review shelter and housing options
Role: public-housing and housing-assistance navigation; geography: Billings and Yellowstone County; cost/eligibility: income, waitlist, program, and documentation rules must be confirmed; emergency limit: not emergency shelter, crisis care, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

HomeFront Partners

The city identifies the Housing Authority of Billings as a housing resource; use HomeFront Partners to confirm current programs and applications.

Review housing assistance 406-245-6391
Role: emergency shelter and basic-needs support; geography: 2822 Minnesota Avenue, Billings; cost/eligibility: shelter rules, capacity, and accessibility must be confirmed; emergency limit: not a medical facility, crisis dispatcher, permanent housing guarantee, or cleanup provider. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Montana Rescue Mission

The city shelter page lists Montana Rescue Mission as a faith-based shelter and identifies current phone and location information; confirm fit before traveling.

Review shelter information 406-259-6079
Role: safe shelter and supportive services for people affected by human trafficking; geography: Billings; cost/eligibility: current intake, safety, and capacity rules must be confirmed; emergency limit: not general emergency housing, 911, therapy, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Gateway House of Billings

The city lists Gateway House as a 24-hour safe shelter option for victims of human trafficking; contact the provider to confirm current fit and access.

Review Gateway House information 406-245-4472
Role: emergency disaster-relief and displacement navigation; geography: Montana, with the city directory listing the Red Cross for disaster housing; cost/eligibility: incident and program rules apply; emergency limit: not a hoarding cleanup or routine housing program. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

American Red Cross of Montana

Use the city shelter directory and Red Cross contact options after a qualifying disaster or displacement event; confirm current response coverage.

Review disaster-relief housing 877-272-7337
Role: 24/7 suicide and mental-health crisis support; geography: Montana and the United States through 988; cost/eligibility: call or text access is generally available, but confirm any follow-up program rules; emergency limit: not a cleanup, housing, medical-transport, or property-preservation service; call 911 for immediate danger. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Montana 988 and crisis services

Call or text 988 for a mental-health crisis or thoughts of suicide; use 911 when there is immediate danger requiring emergency response.

Call or text 988 988
Role: city-listed food and basic-needs navigation; geography: Billings; cost/eligibility: pantry hours, documentation, and service limits vary by provider; emergency limit: not emergency medical care, crisis response, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Billings Food Services directory

The city food page lists current food-box and pantry options and should be checked before traveling.

Review food-service options
Role: civil-legal information and possible housing-law assistance; geography: Montana, including Yellowstone County; cost/eligibility: screening, income, issue, and funding rules apply; emergency limit: not emergency response, therapy, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Montana Legal Services Association

Use legal-aid screening when a home situation includes a notice, tenancy, benefits, consumer, or safety-related civil legal question.

Review legal-help options
Role: public notices and county information; geography: Yellowstone County; cost/eligibility: notice-specific rules and jurisdictions apply; emergency limit: not a substitute for 911, 988, shelter intake, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Yellowstone County emergency notices

Use county and city information pages to check current public notices, service changes, and official contacts.

Check county information

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: local food boxes and pantry support; geography: 2112 4th Avenue North, Billings; cost/eligibility: confirm current household, documentation, and hours; emergency limit: not emergency medical care or crisis response. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Billings Food Bank

The city food page lists food boxes for families and individuals and current service hours; confirm before traveling.

Get food-bank information 406-259-2856
Role: local nonperishable-food pantry; geography: 1301 Avenue D, Billings; cost/eligibility: confirm current schedule, access, and household rules; emergency limit: not emergency medical care, shelter, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Peace Lutheran Church Food Pantry

The city food page lists current pantry days and times; confirm the schedule before traveling.

Review pantry information 406-252-5504
Role: local case-management, food, clothing, and health-resource navigation; geography: 3005 1st Avenue South, Billings; cost/eligibility: confirm current intake and service rules; emergency limit: not emergency medical care, crisis response, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

St. Vincent de Paul Billings

The city food and community pages list basic-needs and case-management help; ask what is currently available and whether an appointment is needed.

Ask about basic-needs help 406-252-1855
Role: nonprofit food, rent, utility, clothing, and employment-support programs; geography: Yellowstone County and surrounding areas; cost/eligibility: funding, appointment, residency, and documentation rules must be confirmed; emergency limit: not emergency dispatch, therapy, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Billings Family Service

Family Service lists client-choice food, emergency rent and utility assistance, clothing, furniture, and education-for-employment programs.

Review Family Service programs 406-259-2269
Role: limited nonprofit rent, deposit, and utility assistance; geography: Yellowstone County residents; cost/eligibility: funding is limited, first-come, and documentation and income rules apply; emergency limit: not a housing guarantee, crisis service, or cleanup provider. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Family Service rent and utility assistance

The program page describes possible one-time help for eviction, deposits, or utility shutoff situations; ask about current funds before relying on it.

Review rent and utility help 406-259-2269
Role: community-action programs for housing, transportation, energy, food, and child-care support; geography: Yellowstone and other listed south-central Montana counties; cost/eligibility: each program sets income, household, and documentation rules; emergency limit: not 911, therapy, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

HRDC District 7

HRDC 7 lists housing, transportation, energy assistance, food, and child-care resources; confirm current Billings intake and program fit.

Review HRDC 7 programs 406-247-4732
Role: public-library information, internet, printing, and community connection; geography: 510 North Broadway, Billings, with bookmobile and lockers in Yellowstone County; cost/eligibility: card, technology, room, and outreach rules vary; emergency limit: not emergency shelter, crisis response, or therapy. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Billings Public Library

The library lists free information, computers, printing-related access, programs, mobile services, and current hours; confirm holiday changes before traveling.

Review library services 406-657-8258
Role: public bus and transportation navigation; geography: Billings service area; cost/eligibility: fares, routes, paratransit, and rider rules must be confirmed; emergency limit: not emergency transport, shelter, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

MET Transit

Use the city transit pages to check current routes, schedules, rider rules, and accessible-transport options before a trip.

Review MET Transit 406-657-8218
Role: employment, resume, application, and workforce navigation; geography: Billings and Montana; cost/eligibility: program and workshop rules vary; emergency limit: not emergency housing, crisis care, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Montana Job Service

The city resource phone list points to Montana Works and Job Service Montana; confirm the current Billings office and appointment options.

Review workforce services 406-652-3080
Role: state public-benefit application and case navigation; geography: Yellowstone County; cost/eligibility: SNAP, Medicaid, cash, and other benefit rules must be confirmed; emergency limit: not emergency dispatch, therapy, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Yellowstone County Office of Public Assistance

Use the state public-assistance page to confirm the current local office, application path, and documentation needed for benefits.

Review public-assistance options 406-237-0520
Role: state food and public-benefit navigation; geography: Montana, including Yellowstone County; cost/eligibility: household, income, identity, and program rules apply; emergency limit: not emergency food delivery, crisis care, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Montana SNAP and public benefits

Ask the public-assistance office or state portal about current SNAP and other benefit applications when food or income affects home stability.

Review benefit information
Role: nutrition and food-benefit navigation for eligible families; geography: Montana, including Yellowstone County; cost/eligibility: household, pregnancy, age, income, and program rules must be confirmed; emergency limit: not emergency medical care or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Montana WIC

Use the official state WIC information to check current eligibility, enrollment, and local-agency contacts.

Review WIC information
Role: aging, disability, caregiver, and long-term-support navigation; geography: Montana, including Yellowstone County; cost/eligibility: programs and assessments vary; confirm current service area and eligibility; emergency limit: not 911 or a cleanup provider. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Montana Aging and Disability Resource Center

Ask about current in-home, caregiver, accessibility, and aging-related support when a home situation affects daily functioning or safety.

Review aging and disability supports
Role: federal benefits and representative-payee information navigation; geography: Montana, including Yellowstone County; cost/eligibility: federal eligibility and identity rules apply; emergency limit: not emergency housing, crisis response, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Social Security local-office locator

Use the official locator to find current Social Security contact options when income or benefits affect housing and safety planning.

Find Social Security help
Role: civil-legal information and possible housing-law assistance; geography: Montana, including Yellowstone County; cost/eligibility: screening, income, issue, and funding rules apply; emergency limit: not emergency response, therapy, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Montana legal-help screening

Use Montana Law Help for plain-language legal information and Montana Legal Services for possible screening when a home situation includes a notice or dispute.

Review legal-help screening
Role: environmental, hazardous-material, and waste-information navigation; geography: Montana, including Yellowstone County; cost/eligibility: disposal, hazardous-material, and permit rules vary; emergency limit: not a household cleanup crew or emergency dispatcher. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Montana Department of Environmental Quality

Use the state environmental agency to confirm current disposal and hazardous-material guidance when a home contains unknown or unsafe substances.

Review environmental guidance
Role: animal-welfare and pet-support navigation; geography: Billings and Yellowstone County; cost/eligibility: animal intake, licensing, and support rules must be confirmed; emergency limit: not human crisis care, housing, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Yellowstone Valley Animal Shelter

Use the shelter's current community-resource information when pets, licensing, or animal safety are part of a home-support plan.

Review animal-support options
Role: local resource directory for food, shelter, legal, crisis, youth, and family support; geography: Billings and Yellowstone County; cost/eligibility: each listed provider sets its own rules; emergency limit: not a substitute for 911 or 988, and not a cleanup guarantee. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

City of Billings community resources

The city resource pages provide a practical starting map for local services; confirm current phone numbers, hours, eligibility, and capacity with each provider.

Review community resources
Role: county records and public-office navigation; geography: Yellowstone County; cost/eligibility: records, filing, identity, and fee rules must be confirmed; emergency limit: not emergency dispatch, legal representation, or cleanup. | Billings and Yellowstone County details can change; confirm current hours, eligibility, cost, and service area before relying on a listing.

Yellowstone County Clerk and Recorder

Use the county clerk and recorder information for current records and office contacts when paperwork affects a housing or property-support plan.

Review county records information

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Billings, Montana, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight