A Hoarding Alliance local resource guide
A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Yellowstone County.
Start here - Fight the Blight
Fight the Blight is the nonprofit and virtual-group front door for people affected by hoarding and clutter concerns. People in Billings and Yellowstone County can also use city, county, regional, statewide, national, and independent pathways for crisis, housing, aging, disability, protective services, benefits, food, shelter, legal help, health care, peer support, and practical navigation. No outside listing is an endorsement; each organization sets its own eligibility, cost, hours, service area, capacity, consent, and safety rules.
For immediate danger, fire, serious injury, or a life-threatening medical emergency, call 911. For behavioral-health crisis support, call or text 988, or contact the Community Crisis Center for Billings-area crisis stabilization and social-service connection. For housing, food, utilities, and basic-needs navigation, call Montana 211 or review HomeFront, HRDC District 7, Family Service, and local shelter entry points. Crisis, shelter, and public-resource availability can change; confirm directly before traveling.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
Call or text 988 for a behavioral-health crisis, suicidal thoughts, emotional distress, substance-use concerns, or worry about a loved one. Montana routes calls to in-state crisis centers; call 911 for immediate danger.
The Community Crisis Center is Billings' first point of access for crisis-stabilization help involving mental health, substance use, or social-service needs, regardless of ability to pay. Its current site lists an open door 24 hours a day at 704 N. 30th Street; call 406-259-8800 to discuss access. This is not a cleanup provider; call 911 for immediate danger.
Montana 211 can help locate housing, shelter, food, heating or utility assistance, health care, substance-use support, benefits, transportation, and other local resources when you do not know where to start. It is a referral pathway, not emergency dispatch or a guarantee of service.
Montana DPHHS maintains a directory of adult mental-health centers and describes services that may include therapy, case management, peer support, crisis stabilization, and other supports. Ask about current Billings-area access, insurance, wait time, and the level of care that fits.
The International OCD Foundation directory can be searched for clinicians, support groups, organizers, and programs that indicate an interest in hoarding-related care. Ask about experience, licensure, fees, insurance, wait time, privacy, and whether home-based or telehealth work fits.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, counseling service, or cleanup provider.
Montana DPHHS describes APS as a least-restrictive protection and support pathway for people age 60 or older and adults with qualifying disabilities who may face abuse, neglect, or exploitation. For a non-life-threatening concern, use the state intake line or online report during normal office hours, Monday-Friday 8 a.m.-5 p.m.; call 1-844-277-9300. The person retains self-determination rights unless a court orders otherwise; call 911 for immediate danger.
Montana’s APS contact list identifies a Billings regional office serving Yellowstone County. Use the statewide intake line for a report and ask how the local office should be involved; this is not a general cleanup service or emergency dispatch.
Billings Code Enforcement is a complaint-based program for zoning, building, business, nuisance, sign, and parking violations. The City says complaints may be submitted through its current portal and are investigated by an assigned officer; properties are generally allowed at least ten days to comply after a violation is found. This is a regulatory pathway, not a guaranteed cleanup, relocation, or support service.
The City’s code-enforcement page identifies a separate Yellowstone County contact for county code concerns. Confirm jurisdiction before reporting and ask what process applies; call 911 for immediate fire, medical, or violence danger.
YWCA Billings provides safety planning, survivor support, civil legal consultation, and connections to safe shelter and housing. This is a violence-safety pathway, not general hoarding support; call 911 if someone is in immediate danger.
Tumbleweed provides crisis counseling and services for runaway, homeless, and vulnerable youth and their families. Ask about current youth-resource access, age limits, shelter or drop-in availability, and family support; call 911 for immediate danger.
The Montana DPHHS public-assistance office is a local pathway for benefits and other basic-needs programs. Ask about current application methods, required documents, accessibility, and whether a concern belongs with public assistance, 211, or another service.
The Community Crisis Center lists individualized stabilization planning, nursing assessments, referrals, chemical-dependency evaluations, and self-help groups. Confirm current group schedules and whether the situation is appropriate for the center or another level of care.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
HomeFront accepts applications for public housing and Housing Choice Vouchers and places received applications on a waitlist; affordable-rental eligibility varies by household income, size, and property. Keep address, income, and family-size information current, and ask about reasonable accommodations, property-specific applications, and current waitlist status. The office lists 2415 1st Avenue North and 406-245-6391, with applicant status at 406-237-1959.
HomeFront explains that its Housing Choice Voucher program helps eligible households rent from qualified landlords who accept vouchers. Applicants are responsible for finding a qualifying unit, and waitlists and available units can change; ask about reasonable accommodations and current application status.
The City of Billings identifies Montana Rescue Mission as a provider of emergency, temporary, and rehabilitative care for people experiencing hunger and homelessness. Confirm current shelter intake, eligibility, belongings, accessibility, and bed availability before traveling.
Billings Family Service assists individuals and families facing hunger, homelessness, and poverty through food, rent and utility support, clothing, and education programs. Its current site lists program hours Monday-Friday, 8 a.m.-5 p.m., online scheduling for the Client Choice Food Room and Rent & Utility Assistance, and 3927 1st Avenue South; confirm current appointment slots, documents, and funding.
Saint Vincent de Paul describes assistance that can help households avoid eviction or utility shutoff, along with food, clothing, household items, laundry, outreach, and financial-management support. Ask about current eligibility, documents, and appointment or funding limits.
Living Independently for Today and Tomorrow helps people with disabilities address physical, bureaucratic, and cultural barriers to community participation. Ask about independent-living skills, advocacy, transportation, housing, benefits, and reasonable accommodations.
RiverStone Health provides primary and behavioral health care, care management, healthcare for people experiencing homelessness, nutrition, urgent or same-day access, and community services. Ask about new-patient access, financial assistance, transportation, and the right care team.
Billings Clinic lists behavioral-health psychiatry and counseling providers in Billings. Ask about current access, insurance, fees, wait time, telehealth, and whether the concern calls for psychiatry, counseling, primary care, crisis stabilization, or another pathway.
NAMI Billings offers free confidential support groups, family support, peer-led education, and presentations for people living with mental-health conditions and the people who support them. Ask about current group schedules, eligibility, privacy, and whether the group fits the need.
MLSA provides free civil legal help for eligible clients and maintains a Billings office. It may help with housing, public benefits, domestic violence, disability, debt, or other civil issues; apply to determine eligibility and current capacity.
The Yellowstone County Self-Help Law Center helps people understand civil legal rights, responsibilities, and forms when they cannot afford an attorney or choose to represent themselves. It is not legal representation, emergency response, or a cleanup service.
The City of Billings maintains a searchable community-resource directory with local agencies and contact information. Use it to cross-check a next contact, then confirm current hours, eligibility, cost, scope, consent, and availability directly with the organization.
Montana Law Help provides free self-help information and forms and connects eligible people with Montana Legal Services Association. Housing, benefits, abuse, money, debt, and healthcare topics may be relevant; legal help is not a cleanup or crisis service.
The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in Billings or Yellowstone County.
Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.
HRDC District 7 lists emergency services that may include rental and utility assistance, energy assistance, transportation, and related supports. The current emergency-services page says applicants must generally have lived in Yellowstone County for at least 90 days and meet program income standards; transportation programs are not emergency transportation vouchers. Ask about current funding and documents.
Billings Food Bank provides food assistance and food boxes during difficult times. The current site directs people to visit the Food Bank or call 406-259-2856 for food-box questions; confirm current service hours, household rules, accessibility, and whether a partner agency or direct pickup is the best route.
A note from the Alliance
This guide is anchored in Billings, Montana, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight