A Hoarding Alliance local resource guide

Hoarding support in Bentonville, Arkansas.

You do not have to solve everything at once. Start with the person, name the concern that matters most today, and choose one safe next step. This guide distinguishes city, county, regional, and statewide services so you can ask the right questions before relying on a listing.

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A few respectful places to begin

You can start with a conversation rather than a cleanup plan. These pathways can help you sort out what support fits, including options for family and friends.

A respectful first conversation about hoarding and clutter concerns, including questions about virtual peer groups, family support, and a next step that respects the person's choices. Availability is not guaranteed; ask what is currently offered.

Role: nonprofit hoarding-support and virtual-group front door; geography: ask about Benton County and online options; cost/eligibility: confirm group fit, schedule, service area, and availability; emergency limit: not clinical treatment or emergency response.

For immediate danger

If someone faces immediate danger, fire, serious injury, or a medical emergency, call 911. For emotional crisis or thoughts of suicide, call or text 988. These emergency pathways are not hoarding treatment or cleanup services.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: separate private-pay hoarding support and practical assistance; geography: ask whether current services or remote options cover Benton County; cost/eligibility: private-pay fees, scope, scheduling, and openings must be confirmed; emergency limit: not clinical treatment or emergency response. | Confirm current availability before traveling

The Peer Tree

For needs not covered by grants or public programs, ask about private-pay options such as sorting, organizing, decluttering, groups, or support for family and friends. Confirm service area, fees, consent, scope, and capacity; no in-home visit or cleanup is promised.

Role: digital peer-support pathway for people affected by hoarding and clutter and their supporters; geography: online; cost/eligibility: confirm current access and any fees; emergency limit: not therapy, clinical treatment, crisis response, or emergency support. | Confirm current availability before traveling

Unburied

A digital space for peer connection, practical tools, and ongoing support. It is not a substitute for a licensed clinician, emergency service, or local safety plan.

Role: regional human-services navigation; geography: Hark/211 currently serves Benton, Madison, and Washington Counties; cost/eligibility: navigation is a referral pathway, while each service sets its own eligibility and cost; emergency limit: not an emergency line. | Confirm current availability before traveling

Hark and Arkansas 211

Call 211 or visit Hark to look for housing, food, legal, health, money, transit, and other community resources. Hark reports unusually high request volume, so responses may take longer; for immediate danger call 911, and for emotional crisis call or text 988.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch; geography: Bentonville and Benton County; cost/eligibility: use for immediate threats, fire, serious injury, or urgent medical emergencies; emergency limit: not routine clutter response, cleanup, or code-enforcement navigation. | Confirm current availability before traveling

Immediate danger — call 911

Call 911 when someone faces immediate danger, a fire, serious injury, or an urgent medical emergency. For non-emergency city service questions, use the relevant city or county contact instead.

Role: emotional crisis and suicide-prevention support; geography: nationwide, including Arkansas; cost/eligibility: call or text 988; emergency limit: not a cleanup service or replacement for 911 during immediate physical danger. | Confirm current availability before traveling

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, mental-health crisis, or thoughts of suicide. If a person is in immediate physical danger or needs urgent medical care, call 911.

Role: state provider-navigation line for mental-health and addiction services; geography: Arkansas; cost/eligibility: call weekdays 8 a.m.–5 p.m. to locate a provider; emergency limit: not a 24/7 crisis line—call/text 988 or 911 as appropriate. | Confirm current availability before traveling

Arkansas Mental Health & Addiction Support Line

The Arkansas Department of Human Services says this line can help locate a provider in your area. Ask about current service options, intake, coverage, and cost; call 988 for crisis support.

Role: state reporting and protective-services pathway for suspected adult abuse, neglect, or exploitation; geography: Arkansas; cost/eligibility: contact DHS to discuss the concern and process; emergency limit: call 911 for immediate danger. | Confirm current availability before traveling

Arkansas Adult Protective Services

Use this state contact to report a concern about possible abuse, neglect, or exploitation of an adult. It is not a general property-cleanup or code-compliance service.

Role: county preparedness information and public-safety alerts; geography: participating jurisdictions in Benton County; cost/eligibility: BC Alert signup is free, though carrier messaging/data charges may apply; emergency limit: alerts do not replace 911. | Confirm current availability before traveling

Benton County Emergency Management and BC Alert

Review local severe-weather and disaster-preparedness information or sign up for county emergency notifications. Confirm that your home and work locations are included in your alert settings.

Role: 24/7 crisis hotline, advocacy, and emergency shelter for survivors of domestic or sexual violence; geography: Northwest Arkansas, including Benton County; cost/eligibility: call to discuss fit, safety, and current space; emergency limit: call 911 for immediate danger. | Confirm current availability before traveling

Northwest Arkansas Women’s Shelter

A confidential pathway for survivors seeking safety planning, advocacy, shelter, or help connecting with services. Shelter is not general-purpose housing; ask the advocate about eligibility and safe ways to communicate.

Role: survivor-centered crisis support, emergency shelter, legal advocacy, and housing assistance; geography: Northwest Arkansas; cost/eligibility: call to confirm service fit and availability; emergency limit: call 911 for immediate danger. | Confirm current availability before traveling

Peace at Home Family Shelter

The shelter lists a 24-hour hotline and programs for people experiencing intimate-partner violence. Ask about safe contact methods, services, and current availability; this is not a general shelter or cleanup provider.

Role: county victim advocacy and information about orders of protection; geography: Benton County; cost/eligibility: call weekdays during posted office hours and ask whether the situation qualifies; emergency limit: an order is not a guarantee of safety—call 911 if in danger. | Confirm current availability before traveling

Benton County Prosecutor — Victim Services

Victim advocates can explain the county process for seeking an order of protection and discuss safety resources. For after-hours survivor support, the county points to local 24/7 shelter hotlines.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: outpatient behavioral-health and substance-use care; geography: Bentonville location serving its published regional counties; cost/eligibility: ask about intake, insurance, fees, wait times, and fit; emergency limit: not emergency dispatch or hoarding cleanup. | Confirm current availability before traveling

Ozark Guidance — Bentonville

The provider lists a Bentonville location and services for adults, children, and families. Ask directly whether its current clinicians and programs fit your needs and what payment options are available.

Role: regional primary, urgent, dental, and behavioral-health care; geography: multiple Northwest Arkansas clinics—use the current locator; cost/eligibility: accepts many insurance plans and offers a sliding-fee discount based on household income; emergency limit: call 911 for emergencies. | Confirm current availability before traveling

Community Clinic — Northwest Arkansas

The clinic lists locations and services across Northwest Arkansas and says sliding-fee discounts are based on income and household size. Confirm which services are offered at the location you choose, the current discount, and appointment availability.

Role: state benefits applications and eligibility support; geography: Arkansas; cost/eligibility: programs have different income, household, and other rules; emergency limit: not crisis or emergency housing support. | Confirm current availability before traveling

Arkansas DHS — SNAP, Medicaid, and other benefits

Use Access Arkansas or the DHS helpline to ask about SNAP, Medicaid, and other public benefits. Application decisions and coverage depend on current program rules and individual eligibility.

Role: rides to covered Medicaid services; geography: Arkansas; cost/eligibility: DHS says rides to covered services are no-cost for eligible Medicaid members; emergency limit: not for emergencies or general transportation. | Confirm current availability before traveling

Arkansas Medicaid Non-Emergency Transportation

Call the state NET helpline before an appointment to confirm eligibility, reservation rules, pickup details, and that the destination is a covered Medicaid service.

Role: local/regional public transportation and on-demand service; geography: published Bentonville service area and specified destinations; cost/eligibility: the city describes limited free on-demand trips, but routes and hours change; emergency limit: not emergency transport. | Confirm current availability before traveling

Ozark Regional Transit — Bentonville service

The city currently describes Bentonville on-demand service as limited to specified destinations; ORT’s resource page lists Saturday service hours. Check the live route map, schedule, fare, pickup zone, and return trip before relying on a ride.

Role: ADA paratransit and demand-response options; geography: areas defined by ORT routes and service hours; cost/eligibility: service criteria and scheduling apply—confirm directly; emergency limit: not emergency transport. | Confirm current availability before traveling

Ozark Regional Transit — ADA and Demand Response

The City of Bentonville links to ORT’s ADA paratransit and demand-response options for riders who cannot use on-demand or fixed-route service. Ask about eligibility, application, service boundaries, fares, and booking time.

Role: aging, caregiver, in-home, meals, and related services; geography: Benton County branch in Bentonville and regional service area; cost/eligibility: age, disability, program, funding, and availability rules vary; emergency limit: not urgent medical or crisis response. | Confirm current availability before traveling

Area Agency on Aging of Northwest Arkansas — Benton County

The agency lists a Benton County branch and services including caregiver support, in-home assistance, meals, and care coordination. Call to ask which program fits, whether an assessment is needed, and any cost or waitlist.

Role: volunteer-based nonmedical help for homebound older adults; geography: ask about Bentonville/Benton County service area; cost/eligibility: confirm current volunteer capacity and any program criteria; emergency limit: not medical or emergency care. | Confirm current availability before traveling

Faith in Action

The City of Bentonville lists Faith in Action among transportation resources for homebound seniors. Ask about rides or other nonmedical assistance, service area, scheduling, and current volunteer availability.

Role: Benton County nonprofit food pantry, clothing, and possible rent, utility, or medical assistance; geography: Benton County; cost/eligibility: assistance depends on current program criteria, documents, funding, and openings; emergency limit: not a shelter or crisis line. | Confirm current availability before traveling

Helping Hands, Inc.

Helping Hands describes a food pantry and assistance programs. Call before visiting to ask what is open, what documents are currently needed, and whether funds or pantry appointments are available.

Role: locator for food-bank partner agencies and mobile pantry information; geography: Northwest Arkansas, including Benton County; cost/eligibility: each partner sets its own rules and hours; emergency limit: not emergency shelter or crisis response. | Confirm current availability before traveling

Northwest Arkansas Food Bank — Find Food

Search by ZIP code for nearby food resources and call the partner pantry before traveling to confirm its current schedule, service area, and any requirements.

Role: community food pantry; geography: Bentonville; cost/eligibility: the pantry says neighbors may visit weekly without specific qualifications; confirm current hours and any service changes; emergency limit: not emergency shelter. | Confirm current availability before traveling

Second Street Pantry

The pantry lists Tuesday distribution at First United Methodist Church in downtown Bentonville. Its site asks callers to leave a message; check its current schedule before traveling.

Role: housing-focused temporary shelter and community dinner; geography: Bentonville and Northwest Arkansas; cost/eligibility: call to confirm intake, fit, and available space; dinner is described as open to the community; emergency limit: not a guaranteed housing placement. | Confirm current availability before traveling

The Salvation Army — Bentonville Emergency Shelter

The organization lists a Bentonville shelter and an evening meal. The posted check-in window and programs can change; contact the local command before traveling and ask about accessibility and household needs.

Role: City-published list of organizations that may help with utility bills; geography: Bentonville-area providers, with each agency setting its own service area; cost/eligibility: income, utility, household, funding, and other rules vary; emergency limit: not a utility shutoff response line. | Confirm current availability before traveling

Bentonville utility assistance directory

The City lists local agencies and statewide resources, while noting that the list is not exhaustive and each organization may have criteria. Contact the utility provider and assistance agency promptly to confirm deadlines and eligibility.

Role: municipal electric, water, wastewater, and solid-waste account information; geography: City utility service area only; cost/eligibility: account, rates, payment plans, and collection rules depend on the address and account; emergency limit: call the listed after-hours utility number for a utility emergency, not 911 unless there is immediate danger. | Confirm current availability before traveling

City of Bentonville — Utility Service

Use the City page to reach utility departments and learn which services the City provides. Confirm whether an address is inside the service area and ask the department about current service, billing, and trash questions.

Role: city routing for non-emergency municipal questions and service requests; geography: Bentonville addresses only; cost/eligibility: use depends on the issue and city jurisdiction; emergency limit: requests are not monitored in real time—call 911 for emergencies. | Confirm current availability before traveling

Bentonville 311 — non-emergency city requests

Call or submit a city service request for an issue within Bentonville. The City says requests are reviewed during business hours and response timing varies; this is not a hoarding-support or emergency line.

Role: public library, learning, meeting spaces, and digital resources; geography: Bentonville; cost/eligibility: ask about card residency rules, room policies, and any fees; emergency limit: not a social-service, crisis, or cleanup provider. | Confirm current availability before traveling

Bentonville Public Library

The City lists library collections, community rooms, and digital resources. Call or check the library’s current site for hours, access rules, and services before visiting.

Role: civil legal-aid intake and information; geography: Arkansas service area, including questions about Benton County; cost/eligibility: representation is subject to case and financial eligibility; emergency limit: not emergency safety response or legal representation guaranteed. | Confirm current availability before traveling

Legal Aid of Arkansas

Call the helpline or apply online to ask whether the issue and household qualify. The organization lists specific helpline hours; verify those hours before calling.

Role: advocacy and support for people with developmental disabilities and their families; geography: Northwest Arkansas and other Arkansas locations; cost/eligibility: ask about program-specific criteria, referrals, and availability; emergency limit: not clinical crisis or emergency response. | Confirm current availability before traveling

Arkansas Support Network

The organization describes support for choice, inclusion, advocacy, and community participation. It is a disability-specific pathway, not a general hoarding service; contact the organization about fit.

Role: regional directory of food, meals, shelter, and other community resources with transit connections where available; geography: Northwest Arkansas; cost/eligibility: each listed provider has its own rules, and transit service varies; emergency limit: not crisis response. | Confirm current availability before traveling

Ozark Regional Transit — community resource directory

Use the directory to compare practical resources with ORT routes or on-demand zones. Schedules and operating hours vary; verify the route and service directly before travel.

Role: City directory for local public services and community information; geography: Bentonville; cost/eligibility: individual services set their own terms and service areas; emergency limit: not a crisis or emergency service. | Confirm current availability before traveling

Bentonville community resource index

The City’s resource page links to the public library, transit, education, recreation, and other local information. Use it as a directory, then confirm details with the provider.

Role: county office and department contacts; geography: Benton County; cost/eligibility: offices have different responsibilities and hours; emergency limit: not emergency dispatch. | Confirm current availability before traveling

Benton County Government Office Directory

Use the County directory to find the relevant office, including Emergency Management, County Judge, clerk, and other departments. Call first to confirm the correct office and current hours.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Bentonville, Arkansas, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight