A Hoarding Alliance local resource guide

Hoarding support in Benton, Louisiana.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Benton or Bossier Parish.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You can begin with the part that feels most urgent today.

Our virtual groups give people affected by hoarding and clutter concerns a place to connect from Benton, Bossier Parish, and nearby northwest Louisiana communities. We can help you think through what kind of next step may fit.

For immediate danger

Call 911 for a medical emergency, fire, immediate danger, or active threat. For emotional distress or a behavioral-health crisis, call or text 988; Northwest Louisiana Human Services District also operates a mobile-crisis line. For current food, shelter, housing, utilities, transportation, or benefits navigation, dial 211 and confirm local availability.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area; scope, cost, scheduling, travel, consent, safety, and capacity rules apply; not emergency care

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in Benton or Bossier Parish.

Digital peer-support pathway for people affected by hoarding and clutter concerns - online; no cost or eligibility claim verified; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.

Qualified public behavioral-health, addiction, developmental-disability, peer-support, recovery, benefits, and referral pathway serving Bossier Parish - regional clinics and contracted services; assessment, intake, eligibility, payment, and capacity rules apply; call 911 for immediate danger

Northwest Louisiana Human Services District

Northwest Louisiana Human Services District serves Bossier Parish and provides community behavioral-health and developmental-disability services through regional clinics and contracted partners. It accepts Medicaid, Medicare, most insurance, and patients regardless of ability to pay with a sliding-fee schedule; confirm the nearest intake route and current capacity.

Information, referral, and resource-navigation pathway for food, shelter, housing, health, utilities, and social services - Louisiana, including Bossier Parish; availability, eligibility, and provider capacity must be confirmed; not emergency dispatch

Louisiana 211

Use Louisiana 211 to ask about current local food, shelter, housing, health, utility, senior, disability, disaster, and family resources. Confirm the direct provider, hours, eligibility, and capacity before traveling or sharing sensitive information; use 911 for immediate danger.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Emergency dispatch for immediate danger, fire, medical emergency, or active threat - Benton and Bossier Parish; emergency use only

911

Call 911 when someone is in immediate danger, a fire or medical emergency is happening, violence is occurring, or emergency responders are needed. A housing or clutter concern that is not immediately dangerous may need a planned code, housing, health, or support response instead.

Free 24/7 phone, text, and chat crisis support - Louisiana and nationwide; not a substitute for 911 when danger is immediate

Louisiana 988 Suicide and Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or a behavioral-health or substance-use crisis. Use 911 for immediate danger, fire, or a serious medical emergency.

Mobile crisis behavioral-health triage, assessment, in-home intervention, and referral pathway - Bossier and eight northwest Louisiana parishes; triage, response, clinical, and deployment rules apply; call 911 for immediate danger

Northwest Louisiana Human Services District Mobile Crisis Line

Northwest Louisiana Human Services District lists a crisis line for telephone triage, face-to-face screening, in-home intervention, and community referrals for residents of its service area, including Bossier Parish. It is not a substitute for 911 during immediate danger, fire, or a serious medical emergency.

Official mobile-crisis, behavioral-health crisis-care, brief-support, and stabilization pathway - Louisiana, including Bossier Parish; triage, clinical, eligibility, and deployment rules apply; call 911 for immediate danger

Louisiana Crisis Response System

Louisiana Department of Health describes a crisis-response system that includes mobile crisis response, behavioral-health crisis care, community brief crisis support, and crisis stabilization. Use the state page to identify current regional access and call 911 for immediate danger or a medical emergency.

Official parish emergency communications, 911 GIS, address, and public-safety routing pathway - Bossier Parish; emergency and non-emergency call-routing rules apply; use 911 for immediate danger

Bossier Parish Communications District 1 - Bossier 911

Bossier Parish Communications District 1 operates the parish emergency communications system and maintains address and mapping information used by emergency responders. Use 911 for an emergency; use the district's published contact route for planned address or communications questions.

Official public-health, WIC, immunization, reproductive-health, TB, and preventive-care pathway - Bossier Parish; appointment, documentation, service, and eligibility rules apply; not emergency dispatch

Bossier Parish Health Unit

Louisiana's directory lists the Bossier Parish Health Unit at 3022 Old Minden Road in Bossier City with WIC, immunization, reproductive-health, and TB services. Confirm current hours, WIC phone access, appointment needs, documents, and program fit before traveling.

Qualified substance-use recovery, outpatient, residential, family, group, and relapse-support pathway serving northwest Louisiana; assessment, program, insurance, self-pay, and capacity rules apply; call 911 for immediate danger

CADA Northwest Louisiana

The Council on Alcoholism & Drug Abuse of Northwest Louisiana provides outpatient and residential substance-use services from Shreveport and Bossier City for people living in the region. Confirm current program fit, insurance or self-pay rates, state-funded eligibility, transportation, and capacity directly.

Official report-and-response pathway for suspected abuse, neglect, exploitation, or extortion of vulnerable adults - Louisiana, including Bossier Parish; screening, confidentiality, investigation, and response rules apply; call 911 for immediate danger

Louisiana Adult Protective Services

Louisiana Adult Protective Services investigates reports involving vulnerable adults and arranges protective services. Call 800-898-4910 for adults ages 18-59 with qualifying disabilities, 833-577-6532 for adults 60 and older, and 911 for a life-threatening emergency.

Official child-protection and family-services pathway - Louisiana, including Bossier Parish; screening, confidentiality, investigation, and response rules apply; call 911 for immediate danger

Louisiana Child Welfare

Louisiana DCFS provides a child-protection and family-services pathway when a child may be unsafe. Call 1-855-452-5437 for child-abuse or neglect reporting and 911 for immediate danger or a serious medical emergency.

Free, confidential 24/7 safety-planning and local domestic-violence referral pathway - Louisiana, including Bossier Parish; hotline triage, shelter, confidentiality, and service-capacity rules apply; call 911 for immediate danger

Louisiana Domestic Violence Hotline

Louisiana publishes a statewide domestic-violence hotline that can connect callers to local programs and safety support. Use a safe device when possible; the hotline is not a substitute for 911 when immediate danger or an active threat is present.

Official town public-safety and non-emergency contact pathway - Benton town limits; jurisdiction, report, investigation, and response rules apply; call 911 for emergencies

Benton Police Department and Town Services

The Town of Benton publishes police and town-service links and directs emergency calls to 911. Use the town route for a planned public-safety or service question, confirm town jurisdiction, and call 911 for immediate danger, fire, serious injury, or an active threat.

Official parish law-enforcement and public-safety pathway outside municipal jurisdictions - Bossier Parish; jurisdiction, report, investigation, and response rules apply; call 911 for emergencies

Bossier Parish Sheriff's Office

Use Bossier Parish's official contacts to identify the sheriff's route for a planned public-safety report or question when there is no immediate danger. Confirm whether an address is within Benton town limits or parish jurisdiction; call 911 for an emergency.

Free poison-exposure information and triage pathway - Louisiana, including Bossier Parish; exposure-specific medical guidance and emergency-response rules apply; call 911 for severe symptoms or immediate danger

Louisiana Poison Control

For a possible poisoning or hazardous exposure, call Louisiana Poison Control for exposure-specific guidance. Call 911 for trouble breathing, unconsciousness, seizures, severe symptoms, fire, or immediate danger.

Free 24/7 crisis support for veterans, service members, and people who support them - nationwide, including Benton; crisis scope and emergency-response rules apply; call 911 for immediate danger

VA Veterans Crisis Line

Veterans, service members, and their supporters can call 988 and press 1, text 838255, or use the Veterans Crisis Line chat. Use 911 for immediate danger, fire, or a serious medical emergency.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Official town water, sewer, curbside trash, utility-billing, appliance pickup, and service pathway - Benton town limits and listed outside customers; account, deposit, service-area, fee, schedule, and item rules apply; not emergency dispatch

Town of Benton Utilities and Bulk-Item Services

The Town of Benton publishes water, sewer, curbside trash, and bulk-item pickup information. The town says bulk pickup can include up to five appliances or other bulk items for a fee when arranged ahead; confirm current charges, service area, pickup schedule, and accepted items directly.

Official parish navigation for emergency preparedness, public works, courts, public safety, utilities, permits, and local contacts - Bossier Parish, including Benton; department, jurisdiction, incident, and service rules apply; not emergency dispatch

Bossier Parish Government Navigation

Louisiana's Bossier Parish profile and parish government routes link local government, emergency preparedness, courts, sheriff, library, and public-service contacts. Use the current office route for the household's need and call 911 for immediate danger.

Public-housing, voucher, housing-counseling, homelessness, and local-PHA navigation pathway - Louisiana, including Bossier Parish; income, household, documentation, waitlist, funding, and unit-availability rules apply; not emergency shelter unless confirmed

HUD Louisiana Housing Navigation

HUD Louisiana explains how to find the local public housing agency, housing-choice voucher information, housing counseling, and homelessness resources. Confirm the correct Bossier-area agency, current waitlists, income limits, documents, accessibility, and availability directly.

State affordable-housing, rental-opportunity, homelessness, coordinated-entry, and energy-assistance navigation pathway serving Bossier Parish; income, household, documentation, funding, program, and service-area rules apply; not emergency dispatch

Louisiana Housing Corporation

Louisiana Housing Corporation publishes affordable-housing, rental-opportunity, homelessness, coordinated-entry, and energy-assistance pathways. Confirm the current program, application route, parish service area, funding, and eligibility before relying on a listing.

Local public-assistance, utility-bill, food, and family-support pathway serving Bossier Parish; income, household, documentation, program, funding, and capacity rules apply; not emergency dispatch

Bossier Office of Community Services

Bossier Office of Community Services is listed by Louisiana resource directories at 700 Benton Road in Bossier City and provides utility and community-assistance pathways. Confirm current program, income, document, appointment, funding, and capacity rules before traveling.

Aging-support pathway with hot meals, transportation, caregiver and home-based services, information, legal help, utility assistance, and senior-center access - Benton and Bossier Parish; age, assessment, schedule, contribution, and capacity rules apply; not emergency dispatch

Bossier Council on Aging - Benton

Bossier Council on Aging lists a Benton senior center at 202 Sibley Street and services including hot meals, transportation, caregiver support, home-based services, legal information, and utility assistance. Confirm current schedule, age, assessment, service area, contribution, and capacity rules.

Demand-response transportation for older adults and Medicaid riders across Bossier Parish, including Benton; trip purpose, reservation, accessibility, schedule, service-area, donation, and capacity rules apply; not emergency transport

Bossier Council on Aging Transportation

Louisiana DOTD's current transit guide lists Bossier Council on Aging demand-response service for older adults and Medicaid riders. The provider describes rides to medical appointments, groceries, and senior centers; confirm reservations, accessibility, service area, schedule, and suggested contribution before relying on a trip.

Public-library, reference, computer, Wi-Fi, printing, learning, and community-information pathway - Benton and Bossier Parish; card, schedule, technology, and program rules apply; not emergency dispatch

Bossier Parish Libraries - Benton Branch

Bossier Parish Libraries provides public information, technology, internet, printing, learning, and community access, with a Benton branch route. Confirm current branch hours, address, equipment, programs, and access rules before traveling.

Local food-pantry pathway in Benton - Bossier Parish; schedule, household, identification, supply, and capacity rules apply; not emergency dispatch

Carolina Bluff CME Food Pantry

Louisiana's FINS resource guide lists Carolina Bluff CME at 818 Wright Avenue in Benton as a food pantry. Confirm that the pantry is operating, its current distribution schedule, eligibility, documents, and available supply before traveling.

Regional food-bank and partner-referral pathway serving northwest Louisiana, including Bossier Parish; partner schedule, registration, household, supply, and capacity rules apply; not emergency dispatch

Food Bank of Northwest Louisiana

Use the regional food-bank route to locate current food-distribution partners serving Bossier Parish and nearby communities. Confirm the direct partner, hours, registration, identification, residency, and supply before traveling.

Regional nonprofit food, housing, disaster-relief, health, social-service, computer, and financial-education pathway serving northwest Louisiana; program, household, income, documentation, funding, and capacity rules apply; not emergency dispatch

Catholic Charities of North Louisiana

Catholic Charities of North Louisiana publishes food and nutrition, affordable-housing, disaster-relief, integrated-health, computer, and financial-education services from Shreveport for the region. Confirm current Bossier-area availability, eligibility, documents, and capacity directly.

Official SNAP application, interview, verification, and redetermination pathway - Louisiana, including Bossier Parish; income, household, identity, document, interview, and program rules apply; not emergency dispatch

Louisiana SNAP Success Center

Louisiana's SNAP Success Center explains online and phone applications, documents, interviews, and redeterminations. Eligible households may receive monthly food benefits, but approval and timing are not guaranteed; use the current state application route.

Official Medicaid and health-coverage pathway - Louisiana, including Bossier Parish; income, household, identity, program, and eligibility rules apply; not emergency dispatch

Louisiana Medicaid

Louisiana Medicaid provides current health-coverage program and application information for eligible residents. Review the state pathway or ask a qualified community provider for application help; approval and coverage are not guaranteed.

Free civil legal-information and legal-assistance pathway for eligible low-income and older residents - Bossier Parish and northwest Louisiana; income, case type, conflict, intake, deadline, and capacity rules apply; not emergency dispatch

Legal Services of North Louisiana

Bossier Parish Libraries identifies Legal Services of North Louisiana as a nonprofit providing free civil services to low-income and elderly residents. Confirm current Bossier coverage, case type, income rules, documents, deadlines, and intake capacity before relying on a referral.

State civil-legal information and referral pathway with parish and issue filters - Louisiana, including Bossier Parish; income, case type, intake, deadline, and capacity rules apply; not emergency dispatch

Louisiana Civil Legal Navigator

Use the Louisiana Civil Legal Navigator to search current legal information, self-help, advocacy, and referral pathways by parish and issue. Housing, benefits, disability, disaster, and living-condition questions may require different forms of help; confirm the correct provider directly.

Official parish court, victim-assistance, and legal-system navigation pathway - Bossier Parish; jurisdiction, filing, representation, deadline, and case rules apply; not emergency dispatch

Bossier Parish District Attorney

Bossier Parish publishes a District Attorney contact route for parish court and victim-assistance navigation. Use it for public court-system information and confirm which office handles a particular matter; civil legal advice may require legal aid or private counsel.

Qualified public benefits-assistance, transportation, homeless-outreach, supported-housing, case-management, peer-support, and recovery-navigation pathway - Bossier Parish and northwest Louisiana; assessment, eligibility, referral, and capacity rules apply; not emergency dispatch

Northwest Louisiana Human Services District Practical Supports

Northwest Louisiana Human Services District describes contracted services including case management, homeless outreach, supported housing, benefits assistance, transportation, and peer support. Confirm the current referral route, eligibility, program fit, and capacity directly.

Official workforce, employment, training, unemployment, and benefit-navigation pathway - Louisiana, including Bossier Parish; age, work authorization, program, documentation, and capacity rules apply; not emergency dispatch

Louisiana Workforce Commission

Use Louisiana's workforce system to identify current employment, training, unemployment, and career-navigation options serving Bossier Parish. Confirm the correct office, appointment needs, eligibility, documents, and capacity directly.

Official parish homeland-security, alerts, evacuation, recovery, and public-information pathway - Bossier Parish; incident, alert, evacuation, re-entry, and response rules apply; call 911 for immediate danger

Bossier Parish Emergency Preparedness

Bossier Parish's emergency-preparedness route is listed by GOHSEP and linked through local government. Use official parish alerts and instructions for severe weather, disaster response, evacuation, and recovery; call 911 for immediate danger or an active emergency.

Multi-agency navigation route for housing, food, behavioral health, utilities, transportation, benefits, legal help, aging, disaster, and safety - Bossier Parish; provider hours, eligibility, and capacity must be confirmed; not emergency dispatch

Bossier Parish Resource Navigation

When a need crosses multiple systems, combine 211, Northwest Louisiana Human Services District, public health, Bossier Office of Community Services, Council on Aging, transit, food partners, legal routes, town/parish services, and emergency-preparedness channels. Confirm each provider before traveling or sharing sensitive information.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Benton, Louisiana, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight