A Hoarding Alliance local resource guide
A respectful place to begin-whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Augusta and Kennebec County.
Start here - Fight the Blight
Fight the Blight is the nonprofit and virtual-group front door for people affected by hoarding and clutter concerns. People in Augusta and Kennebec County can also use city, county, statewide, nonprofit, national, and independent pathways for crisis, housing, aging, disability, protective services, benefits, food, transportation, health, legal support, and practical navigation. No outside listing is an endorsement; each organization sets its own eligibility, cost, hours, service area, capacity, consent, and safety rules.
For immediate danger, fire, serious injury, or a life-threatening medical emergency, call 911. For behavioral-health crisis support, call or text 988 or Maine's statewide crisis line at 1-888-568-1112. Call 211 for Maine resource navigation, including housing, food, heating, utilities, and basic needs. Crisis and shelter availability can change; confirm directly before traveling.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
211 Maine is a free, confidential, 24/7 information and referral service. Call 211 or text a ZIP code to 898-211 to ask about housing, shelters, food, transportation, heating, utilities, financial help, mental health, and other current pathways. It is navigation, not a guarantee of placement or funding.
Kennebec Behavioral Health lists adult behavioral-health, case-management, recovery, peer, crisis, and community-based services, with clinics in Augusta. Ask the Access Center which current service fits and whether a care-coordination or peer pathway is available. This is qualified care and navigation, not cleanup or disposal.
Maine DHHS identifies a 24/7 crisis line and regional mobile-crisis pathways for behavioral-health emergencies that are not resolved by phone and are not an imminent risk. Call or text to ask about current support and local response. Call 911 for immediate danger; this is not a cleanup service.
MaineHousing describes subsidized apartments, Housing Choice Voucher information, energy and heating assistance, and homelessness-related programs. Its Kennebec listings identify property-level contacts and rules. Confirm openings, income limits, documents, reasonable accommodations, and local referral requirements directly.
Augusta's Bureau of Health and Welfare describes General Assistance for eligible residents who need help with food, fuel, shelter, or medical attention. The City says requests may be made around the clock and that eligible emergency assistance is addressed within 24 hours after eligibility is determined. It is not hoarding-cleanup funding.
The International OCD Foundation directory can be searched by Augusta, ZIP code, or full address for clinicians and programs that indicate an interest in OCD or hoarding-related care. IOCDF says it does not endorse listed providers. Ask about current experience, licensure, insurance, fees, wait time, privacy, and whether home-based or telehealth work fits.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, behavioral-health counseling service, or cleanup provider. When the situation is not immediately dangerous, begin with support, care, or navigation.
Call or text 988 for emotional distress, a mental-health or substance-use crisis, or concern about someone else. 988 is not a cleanup provider and does not guarantee an in-home response. Call 911 for immediate danger, fire, violence, or a medical emergency.
Kennebec Behavioral Health publishes a Kennebec/Somerset crisis line and describes 24/7 crisis services, mobile crisis triage, crisis stabilization, and aftercare. Call to ask what response is available now. It is not a cleanup or housing-placement service, and 911 remains the route for immediate danger.
Maine DHHS Adult Protective Services may be appropriate when an incapacitated or dependent adult is in danger from abuse, neglect, self-neglect, or exploitation. Use APS for a genuine protection concern, not as a general cleanup referral. Call 911 for an emergency and confirm the current reporting route before relying on any other pathway.
Augusta's safe-housing guidance identifies issues such as blocked exits, no heat, infestations, electrical hazards, and nonworking smoke detectors and directs residents to first notify the landlord, then contact Code Enforcement if the problem persists. This can trigger inspection or enforcement; it is not voluntary peer support or emergency response.
The City describes its Bureau of Code Enforcement as responsible for applying standards that support safe buildings and the welfare of residents and businesses. Ask what complaint, inspection, access, notice, and correction process applies before relying on this pathway. It is regulatory, not a cleanup crew.
Maine DHHS describes housing support funds, Section 811-related housing, affordable-housing searches, local housing authorities, and shelter information for people with disabilities or housing instability. Ask what program and documentation fit the actual need; it is not a general cleanup grant.
Augusta Public Works explains curbside rubbish, recycling drop-off, bulky items, Hatch Hill disposal, household hazardous waste, and seasonal bulky-waste collection. The City says bulky items may require a pass, tipping fee, registration, or private hauler. Confirm current dates and accepted materials before moving anything.
The City publishes weather-related notices with warming-center, meal, transportation, and emergency shelter information when conditions require it. These notices are not a standing shelter guarantee. Check current City notices or call 211 before traveling, and call 911 for an immediate danger.
MaineGeneral Medical Center is a local qualified-care pathway in Augusta for medical and related behavioral-health needs. Ask about current adult services, emergency versus outpatient access, insurance, wait time, and care coordination. It is not a cleanup provider and does not replace 911 or crisis services when there is immediate danger.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
Augusta Food Bank says residents of Augusta or Manchester can register for its regular services and that Free Food Thursday is open to anyone regardless of residence or income while supplies last. Confirm the current appointment line, hours, transportation, and household rules before traveling.
Bread of Life is an independent Augusta nonprofit providing meals, shelter, outreach, and housing support. Its current site describes daily meals, emergency shelter, supportive housing, and basic-needs services. Confirm current meal times, shelter screening, accessibility, and capacity directly; this is food and housing support, not hoarding-specific care.
KVCAP lists energy and fuel assistance, weatherization, home repair, housing and financial coaching, transportation, and other community services for the Kennebec and Somerset region. Ask which current program fits, what documents are needed, and whether funds remain. It is not a hoarding-cleanup grant.
Assistance Plus lists a current Augusta location and services that include in-home care, daily-living support, adult behavioral health, intellectual and developmental disability supports, and medication management across central Maine. Ask about the current referral or self-referral process, coverage, staffing, and whether the requested support fits the person's needs. It is not emergency response or a cleanup provider.
Maine DHHS describes General Assistance for people who cannot meet basic needs, including food, housing, fuel and utilities, medical supplies, and household or personal supplies. Applications are made through the local municipal office. It is not a dedicated hoarding-cleanup fund and assistance is not guaranteed.
MaineHousing publishes a Kennebec County list of affordable apartments and property managers, including Augusta options. Eligibility, rent structure, accessibility, waitlist status, and application requirements vary by property. Contact the listed manager directly and ask about reasonable accommodations.
MaineHousing lists energy and heating assistance for households that cannot afford heat or utility costs and related weatherization pathways. Assistance can stabilize a home while safety and support steps are planned, but it is not hoarding-cleanup funding. Confirm current intake and household eligibility.
Augusta's safe-housing guidance points tenants to Pine Tree Legal Assistance for Maine housing rights and obligations. Ask whether the current issue, income, and location fit its intake. Legal aid is not therapy, emergency response, or a cleanup provider, and a housing complaint may involve legal or landlord-tenant consequences.
Maine OADS provides statewide pathways for older adults and people with disabilities, including protective services and housing-support information. Ask about current functional supports, aging-in-place resources, caregiver navigation, and whether a referral or assessment is required. It is not hoarding-specific treatment or automatic cleanup funding.
SERVPRO of Augusta / Waterville advertises hoarding cleanup, biohazard cleaning, and sanitization. It is an independent commercial lead, not an Alliance or Fight the Blight provider and not a substitute for peer or clinical support. Ask about consent, privacy, worker training, regulated materials, disposal, insurance, and a written estimate.
The Peer Tree offers nonclinical hoarding and clutter support, including organizing help, groups, family guidance, and practical next steps. Ask about current availability, service area, scope, pacing, privacy, and fees before beginning. The Peer Tree is a separate private-pay pathway from Fight the Blight's nonprofit programming.
Unburied, from The Peer Tree, is a judgment-free digital peer-support pathway for people affected by hoarding and clutter concerns and for friends and family. It can offer ongoing connection, tools, and momentum from Augusta or anywhere else. It is not therapy, clinical care, or emergency support.
A note from the Alliance
This guide is anchored in Augusta, Maine, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight