A Hoarding Alliance local resource guide

Hoarding support in Augusta, Georgia.

A respectful place to begin-whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Augusta and Richmond County.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You do not have to be in Georgia to begin with us.

Fight the Blight is the nonprofit and virtual-group front door for people affected by hoarding and clutter concerns. People in Augusta and Richmond County can also use city, county, statewide, nonprofit, national, and independent pathways for crisis, housing, aging, disability, protective services, benefits, food, transportation, health, legal support, and practical navigation. No outside listing is an endorsement; each organization sets its own eligibility, cost, hours, service area, capacity, consent, and safety rules.

For immediate danger

For immediate danger, fire, serious injury, or a life-threatening medical emergency, call 911. For behavioral-health crisis support, call or text 988 or the Georgia Crisis and Access Line at 1-800-715-4225. Call 211 for Augusta-area housing, food, health, and human-service navigation. Crisis and shelter availability can change; confirm directly before traveling.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Qualified community mental-health and crisis-stabilization pathway - Richmond County and east-central Georgia; intake, eligibility, and response rules apply

Serenity Behavioral Health Systems

Georgia DBHDD's current provider page identifies Serenity Behavioral Health System as the community service board for Richmond and nearby counties, with an Augusta location and a crisis-stabilization pathway. DBHDD also reports that the Augusta Behavioral Health Crisis Center opened in May 2026 with short-term stabilization, assessment, and treatment services. Ask about voluntary access, current intake, outpatient care, payment, insurance, age range, and whether outreach is appropriate; this is qualified care, not a hoarding cleanup provider.

Peer-led family and recovery-support connection - Richmond, Burke, Columbia, Glasscock, Jefferson, McDuffie, and Warren counties; schedules and group availability vary

NAMI Augusta

NAMI Augusta offers peer-led support groups, education, and advocacy for people affected by mental illness and their families across the CSRA. This is peer support and education rather than therapy, emergency response, or a cleanup service. Confirm the current meeting schedule, service area, and whether a virtual or in-person option fits.

Centralized-entry and housing-navigation front door - Augusta-Richmond County; assessment, prioritization, and capacity rules apply

Marion Barnes Resource and Referral Center

CSRA Economic Opportunity Authority operates the Marion Barnes Resource and Referral Center as a centralized intake and assessment pathway for residents experiencing housing instability or homelessness. Ask for the current access point or prescreen rather than assuming a shelter, rental-assistance, or supportive-housing opening is available.

Qualified-care and support search - national directory with Augusta and telehealth possibilities; providers self-report, payment and licensure rules apply

IOCDF Hoarding Resource Directory

The International OCD Foundation directory can be searched for clinicians, support groups, organizers, and programs that indicate an interest in hoarding-related care. Listings are not endorsements. Ask about current experience, licensure, fees, insurance, wait time, privacy, and whether home-based or telehealth work fits.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger and emergency dispatch - Augusta and Richmond County; use for fire, medical emergency, violence, or immediate threat

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, counseling service, or cleanup provider.

Mental-health and substance-use crisis support - Georgia and nationwide; free, confidential, 24/7 support

988 Suicide and Crisis Lifeline

Call or text 988 for free, confidential support during a mental-health, substance-use, suicidal, or emotional-distress crisis, including concern about someone else. 988 is not a cleanup provider, housing program, or protective-services intake and does not guarantee an in-home response; call 911 for immediate danger.

Statewide behavioral-health crisis navigation and community response - Georgia; 24/7 crisis, provider, and response rules apply

Georgia Crisis and Access Line and Mobile Crisis

Georgia DBHDD identifies the Georgia Crisis and Access Line as a 24/7 route for behavioral-health crisis support and service navigation and describes Mobile Crisis Response Services as community-based response. The state also reports the new Augusta Behavioral Health Crisis Center operated by Serenity. Ask what response is available for the situation and whether the person meets the pathway; this is crisis navigation, not cleanup or guaranteed emergency transport.

Protective-services reporting for abuse, neglect, self-neglect, or exploitation - Georgia community settings; age, disability, reporting, and investigation criteria apply

Georgia Adult Protective Services

Georgia Adult Protective Services investigates qualifying reports involving older adults and adults with disabilities who live in the community, including self-neglect. APS may help coordinate services when risk is present, but it is not a cleaning service or general clutter referral. Call 911 for immediate danger, fire, violence, or a medical emergency.

Domestic-violence emergency shelter, crisis intervention, legal advocacy, counseling, and support - Augusta and a 10-county service area; confidential intake and capacity rules apply

SafeHomes of Augusta

SafeHomes provides confidential domestic-violence safety planning, a 24-hour crisis hotline, emergency shelter, legal advocacy, counseling, support groups, and related services across Augusta and its 10-county service area. Use this pathway for domestic-violence concerns, not general hoarding support. Confirm safe contact, current capacity, accessibility, and shelter intake directly.

City shelter and evacuation information - Augusta-Richmond County; facilities activate by emergency, weather, and community need

Augusta Emergency Management Shelters

Augusta lists daytime shelters that may be activated for overnight shelter during emergencies and warns that facilities are not always open. Confirm directly with Emergency Management before traveling; this is emergency shelter information, not housing placement or hoarding support.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Public housing and Housing Choice Voucher pathway - Augusta and Richmond County; income, household, waitlist, and program rules apply

Augusta Housing Authority

The Augusta Housing Authority's current assistance page says its conventional public-housing waiting list is accepting 2-bedroom applications through August 31, 2026, while the Housing Choice Voucher waiting list is not accepting new applications. It also identifies a project-based list for The Lenox as open. Confirm current list status, income rules, reasonable accommodations, required documents, and how to apply before sharing sensitive information.

Housing rehabilitation, homelessness, emergency-solutions, and neighborhood-stability pathway - Augusta city limits; program, income, funding, and application rules apply

Augusta Housing and Community Development

Augusta-Richmond County Housing and Community Development administers or coordinates housing rehabilitation, homelessness, Emergency Solutions Grant, HOME, and related neighborhood-stability programs. Ask which current program fits the address and whether applications, funding, income limits, or city-versus-county boundaries apply. Housing assistance is not guaranteed and does not include cleanup by itself.

Free, confidential health and human-services navigation - CSRA; 24/7 referral database, local availability, and program rules apply

United Way of the CSRA 211

United Way of the CSRA describes 211 as a free information-and-referral service for food, shelter, rent and utility assistance, health care, crisis intervention, support groups, transportation, and protective services. It is a navigation service, not a guaranteed placement, funding source, cleanup provider, or emergency-dispatch substitute. Confirm current hours and program availability when calling.

Regional food-bank and partner-agency food-assistance connection - Augusta and the CSRA; distribution-site schedules and household rules vary

Golden Harvest Food Bank

Golden Harvest Food Bank says it serves people experiencing hunger across a 24-county service area in eastern Georgia and western South Carolina, with its Augusta base and a network of partner agencies. Use the current food-assistance locator or call to identify the pantry or distribution site serving the household's address, and confirm hours, eligibility, and supply.

Daily hot-meal and food-insecurity pathway - downtown Augusta; meal schedule and access details should be confirmed directly

The Master's Table Community Kitchen

The Master's Table Community Kitchen, listed by Golden Harvest at 702 Fenwick Street, offers a daily meal pathway for people who need food. Confirm the current schedule, accessibility, and any holiday or weather changes before traveling. This is food support, not housing or hoarding-specific care.

Civil-legal assistance for eligible Georgians, including housing and other civil matters - Augusta office; issue, income, and capacity rules apply

Georgia Legal Services Program - Augusta

Georgia Legal Services Program lists an Augusta office at 1450 Greene Street and provides civil-legal help for qualifying clients. Call before a court, eviction, utility, guardianship, or housing deadline and confirm the current case types, income limits, and intake process.

Public-health, WIC, and health-navigation pathway - Richmond County; appointments, program, and eligibility rules apply

Richmond County Public Health

Augusta's official telephone directory lists the Richmond County Public Health Department as a local health contact. Ask about current public-health, WIC, immunization, and referral options. This is not crisis response, a hoarding program, or a substitute for emergency care.

Municipal bulk-waste pickup pathway - Augusta-Richmond County residential locations; accepted-material, placement, and service rules apply

Augusta Environmental Services Bulk Waste Collection

Augusta's current bulk-waste page says residential, unoccupied-location, and vacant-lot customers receive weekly bulk collection and that compliant service is included in annual solid-waste fees. Accepted items commonly include furniture, mattresses, and white goods; hazardous substances, tires, construction or demolition debris, and other ineligible materials are excluded. The city says bulk items should be at the curb by 6 a.m. on the service day, away from carts and sidewalks, and loose material should be bagged, boxed, or containerized.

Property, sanitation, nuisance, and housing-safety pathway - Augusta-Richmond County; notice, inspection, abatement, and enforcement rules apply

Augusta Code Enforcement

Augusta's Unified Code Enforcement Division serves the incorporated areas of Augusta-Richmond County and administers property-maintenance, minimum-housing, zoning, and state and local nuisance codes, including environmental issues. This is a regulatory pathway that can create deadlines or costs; it is not consent-based hoarding support, emergency response, or guaranteed funding. Ask which jurisdiction and code route applies before making a report.

Utility and energy-assistance pathway - CSRA and eligible Georgia households; funding, seasonal, income, and documentation rules apply

CSRA EOA LIHEAP and Energy Assistance

CSRA Economic Opportunity Authority describes LIHEAP and related energy-efficiency services for eligible households in its service area. Funding is seasonal and limited, and assistance is not guaranteed. Ask whether the Augusta address is in the current service area, whether intake is open, and what income and documentation requirements apply.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area; scope, cost, scheduling, and travel rules apply

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether requested support is available in Augusta or Richmond County.

Digital peer-support pathway for people affected by hoarding and clutter concerns - online; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Augusta, Georgia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight